5 Results for Customer Service Representative Jobs in Latham, NY

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Customer Service Representative

Pittsfield, Massachusetts
onsite
Temporary / Contract
19 - 21 USD / Hourly
Job Title: Member Service RepresentativeSchedule: Availability: Mon-Sat 8am-6pm, this is a rotating 8hr per day schedule with 1 Sat a month Job Description:Our client in Pittsfield, Massachusetts is seeking friendly, professional, and customer-focused Member Service Representatives to join their team. In this role, you will serve as a key point of contact for members, providing exceptional service, resolving inquiries, and supporting day-to-day account and service needs.The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. This is an excellent opportunity for individuals who enjoy working in a fast-paced, member-focused environment.Key Responsibilities:<ul><li>Provide outstanding service to members in person, over the phone, and through electronic communication</li><li>Assist members with account questions, transactions, and general service requests</li><li>Resolve member concerns efficiently and professionally</li><li>Educate members on available products, services, and account options</li><li>Maintain accurate records and documentation of member interactions</li><li>Process transactions in accordance with company policies and procedures</li><li>Support branch and team goals by delivering a high level of service and operational accuracy</li><li>Perform additional administrative and customer support duties as needed</li></ul>Qualifications:<ul><li>Previous customer service, member service, banking, credit union, or retail experience preferred</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and work effectively in a team environment</li><li>Detail-oriented with strong organizational skills</li><li>Proficient with basic computer systems and data entry</li><li>High school diploma or equivalent required</li></ul>Preferred Qualifications:<ul><li>Experience working in a financial institution or service-driven environment</li><li>Cash handling and transaction processing experience</li><li>Bilingual skills are a plus</li></ul>
2026-09-25T00:00:00Z

Member Services Representative

Stockbridge, Massachusetts
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Member Services Representative to support an onsite event for a client in Stockbridge, Massachusetts area for the month of October. This position is ideal for someone who enjoys interacting with people, being outside, and working in a high-volume service environment that includes both phone-based support and in-person event interaction. The role offers a mix of training and hands-on member engagement while supporting membership growth and visitor experiences across a wide range of seasonal activities. This position would be 5pm-9pm onsite for the duration for the event. If you enjoy interacting with people and looking for an exciting part-time opportunity do not hesitate to apply. Responsibilities:• Respond to member and visitor inquiries in a fast-paced service setting, providing accurate information through direct interaction at events.• Promote membership opportunities to guests and help individuals understand program benefits, enrollment options, and event participation details.• Assist with reservation-related support connected to organizational properties, programs, and high-traffic seasonal activities.• Represent the membership team during events, including outdoor and indoor assignments, while delivering friendly and attentive service.• Process member information, update records, and complete administrative tasks with strong attention to detail and computer accuracy.• Help manage guest flow and service needs during peak event periods, including extended show operations.• Collaborate with membership leadership and staff to ensure a positive experience for members, visitors, and event attendees.
2026-09-30T00:00:00Z

Member Support Representative

Albany, New York
onsite
Temporary / Contract
19 - 22 USD / Hourly
Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region's most respected organizations? We're partnering with a large, well-established, and highly respected local employer that's expanding its Member Support team and looking to hire up to 15 new team members.Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we'd love to connect with you! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.**Schedules provided two weeks in advance. Great Backgrounds Include:• Customer Service• Retail• Hospitality• Banking• Call Center• Administrative Support Why This Opportunity Stands Out:• Temp-to-hire with long-term potential• Strong training and career development opportunities• Supportive culture and team environment• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-09-16T00:00:00Z

Member Support Representative

Albany, New York
onsite
Temporary / Contract
19 - 21 USD / Hourly
Member Support Representatives Needed, Limited Openings Remaining! *Opportunity for future Hybrid and Remote Work* Ready for a role where you can make a difference, connect with people, and build valuable career experience? If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you've been looking for. We're excited to partner with one of the Capital Region's most respected organizations as they continue expanding their Member Support team. These opportunities have generated a lot of interest, and with only a limited number of openings remaining, we're encouraging interested candidates to apply soon. If you're looking for a rewarding role with long-term potential, excellent training, and a team-oriented environment, we'd love to speak with you. Whether your background is in customer service, retail, hospitality, banking, administrative support, call center environments, or another people-focused role, your experience could be a great fit! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of M-F, 7:00 AM to 7:00 PM, including Saturday shifts from 8:00 AM to 2:00 PM.*Schedules provided two weeks in advance. Why This Opportunity Stands Out:• Temp-to-hire with long-term potential within a highly recognized organization• Strong training and career development opportunities• Supportive culture and team environment, with longstanding commitment to the communities it serves• Opportunity for hybrid or remote work after 6+ months Transportation-Friendly: Locations are accessible via the CDTA bus line. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-09-28T00:00:00Z

Call Center Specialist

Albany, New York
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Call Center Specialist to support retailer communications and deliver dependable service, on site from our Albany, New York location. This Long-term Contract opportunity is ideal for someone who enjoys a fast-paced call center setting, communicates clearly, and helps customers resolve order and inventory-related questions with confidence. In this role, you will provide timely guidance on lottery products, promotions, and account activity while ensuring records and daily tasks are completed with accuracy. Responsibilities:• Handle a designated daily call queue by organizing priorities, completing outreach, and documenting outcomes in a timely manner.• Respond to incoming retailer calls with professionalism, addressing questions related to inventory, orders, shipments, and product availability.• Maintain accurate records by completing required forms and updates carefully within internal systems and customer service tools.• Build strong relationships with retailers by delivering courteous support and sharing information that helps them manage instant ticket inventory effectively.• Communicate details about current games, upcoming launches, jackpots, and promotional activity so retailers remain informed and prepared.• Follow up with retailers who have not confirmed orders, helping resolve outstanding issues and encouraging timely responses.• Partner with retailers and internal teams to research discrepancies involving incorrect orders or shipments and work toward resolution.• Use sound judgment, multitasking ability, and efficient time management to meet daily productivity goals while supporting additional cross-trained tasks as needed.
2026-09-28T00:00:00Z

5 results for Customer Service Representative in Latham, NY