We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Albany, New York. In this role, you will provide exceptional front desk support and ensure smooth operations during company meetings. This position is ideal for someone with strong communication skills and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Greet visitors and clients, ensuring a welcoming environment at the front desk.<br>• Manage incoming calls and direct them to the appropriate departments promptly.<br>• Provide assistance to staff and guests during company meetings, ensuring seamless operations.<br>• Maintain a clean and organized front desk area to create an atmosphere focused on attention to detail.<br>• Respond to inquiries and resolve issues efficiently, ensuring customer satisfaction.<br>• Coordinate schedules and appointments as needed to support office activities.<br>• Handle administrative tasks such as data entry and filing, ensuring accuracy and organization.<br>• Communicate effectively with team members to relay important messages or updates.<br>• Monitor and manage access to office facilities, ensuring security protocols are followed.
<p><strong>Inside Sales Representative</strong></p><p> 📍 <em>Location:</em> Pittsfield, MA (Fully Onsite)</p><p> 💵 <em>Compensation:</em> Up to $60,000 annually, depending on experience</p><p> 🕒 <em>Job Type:</em> Full-Time, Permanent</p><p> 🎁 <em>Benefits:</em> Comprehensive benefits package offered</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking a highly motivated and experienced <strong>Inside Sales Representative</strong> to join our client's team in Pittsfield, MA. This role is fully onsite and will play a critical part in supporting their outside sales team, managing customer orders, coordinating projects, and ensuring seamless communication across departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the outside sales team with day-to-day operations and customer follow-ups</li><li>Receive and process incoming customer orders accurately and efficiently</li><li>Generate and manage work orders and assist with project coordination</li><li>Serve as a key point of contact for internal departments to ensure project accuracy and timely completion </li><li>Provide exceptional service to customers by phone and email</li><li>Maintain accurate records and documentation in CRM and ERP systems</li></ul><p> <strong>Qualifications:</strong></p><ul><li>2+ years of experience in an <strong>inside sales</strong> or <strong>customer service</strong> role, within a <strong>manufacturing, service, or distribution</strong> environment</li><li>Strong technical and computer skills</li><li>Excellent verbal and written communication skills</li><li>Ability to thrive in a <strong>fast-paced</strong>, deadline-driven environment</li><li>Strong organizational skills and attention to detail</li><li>Team player with a proactive and adaptable approach</li></ul><p>Please apply here today or email your resume to Daniele.Zavarella@roberthalf com!</p>
<p>We are looking for a dynamic Talent Acquisition Manager to join our team in Latham, New York. In this role, you will focus on attracting, recruiting, and onboarding exceptional talent to support our organization's growth and success. Through strategic planning and fostering strong relationships, you will play a key role in advancing our team and enhancing our employer brand.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the entire recruitment process for technicians, client service representatives, and administrative staff.</p><p>• Develop and maintain candidate pipelines to ensure a steady flow of applicants with relevant experience.</p><p>• Coordinate interviews, extend offers, and oversee onboarding processes for new hires.</p><p>• Represent the organization at career fairs, campus programs, and other recruitment events.</p><p>• Optimize and maintain the Applicant Tracking System to improve efficiency and track key recruitment metrics.</p><p>• Partner with Marketing and HR teams to strengthen and promote the organization's employer brand.</p><p>• Foster positive relationships with candidates and ensure an exceptional experience throughout the hiring process.</p><p>• Monitor industry trends and recruitment best practices to continually improve strategies.</p><p>• Collaborate with leadership to identify staffing needs and develop effective hiring plans.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a Contract basis in Cohoes, New York. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and well-organized reception area. Your responsibilities will include administrative support, visitor management, and facility coordination, contributing to the overall efficiency of the workplace.<br><br>Responsibilities:<br>• Welcome and assist guests, clients, and employees, creating a positive experience upon their arrival.<br>• Coordinate visitor registration with lobby security and notify hosts of arrivals.<br>• Maintain a clean and organized reception area by following established procedures and standards.<br>• Manage meeting room bookings, including setup arrangements and communication with the Conference Center Coordinator.<br>• Assist in setting up and breaking down meeting rooms while providing preliminary IT support as needed.<br>• Provide general administrative services such as copying, printing, and arranging courier shipments.<br>• Support mailroom operations under the direction of the Mailroom Manager.<br>• Document and communicate actions, discrepancies, and ongoing requirements to ensure team continuity.<br>• Deliver exceptional customer service with attention to detail and responsiveness.<br>• Handle additional facility management tasks as assigned by the manager or team.
<p><strong>Overview:</strong></p><p>We are seeking a detail-oriented and experienced Billing Administrator to join our client’s team on a temp-to-hire basis. This role will be responsible for handling billing, collections, and basic accounts receivable functions, including supporting the transition to a new system and managing outstanding customer balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and process 50–75 customer invoices per day accurately and efficiently.</li><li>Manage billing and collections for all customer accounts, including past-due balances.</li><li>Set up and manage new credit accounts.</li><li>Perform basic accounts receivable functions and ensure accurate record-keeping.</li><li>Assist with transitioning responsibilities currently handled by the outgoing staff member, including managing complex or overdue accounts.</li><li>Support the team in understanding and navigating the new system.</li></ul>
<p>This is an exciting 6-month remote assignment with a global leader in content and language solutions. The organization helps companies scale across markets and enable growth through cutting-edge technology and localization expertise.</p><p><br></p><p><strong>About the Role</strong></p><p>The Collections Agent will be responsible for managing a portfolio of customers, ensuring timely payment follow-up and effective debt recovery. The position involves working in a dynamic, international setting and collaborating closely with finance and operations teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of customers, including allocation of received payments, reconciliation (matching), and clearing.</li><li>Conduct automated follow-up and collection activities to reduce outstanding balances.</li><li>Prepare and send formal demand letters and escalate cases to legal recovery when necessary.</li><li>Collaborate with internal teams to resolve payment issues and maintain strong client relationships.</li></ul><p><strong>What’s Needed</strong></p><ul><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and communication skills.</li><li>Ability to work independently in a remote setting.</li><li>Familiarity with financial systems, strong Excel skills (assessment required), and collection tools is a plus.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li>Work with a globally recognized organization through a trusted partnership.</li><li>Enjoy the flexibility of a remote assignment.</li><li>Opportunity to contribute to a leading company in language and content solutions.</li></ul><p><br></p><p>If you feel this is could be a great fit for you, please reach out to Mary Christman or Gabrielle Maisonet at 518-462-1430! We look forward to connecting!</p>
