We are looking for an experienced Content Marketing Manager to join our team in Ann Arbor, Michigan. This is a contract-to-permanent position that requires a strategic thinker capable of managing multiple priorities in a fast-paced environment. The ideal candidate will collaborate closely with internal teams to develop and execute comprehensive content strategies that align with business goals.<br><br>Responsibilities:<br>• Develop and implement content strategies that support integrated marketing initiatives, including PR and social media campaigns.<br>• Collaborate closely with the social media team to create and maintain a content calendar that aligns with organizational objectives.<br>• Oversee the creation and editing of high-quality content across various platforms, including blogs, press releases, and billboard messaging.<br>• Manage both organic and paid social media content to maximize audience engagement and reach.<br>• Provide strategic direction for corporate communications and ensure consistency in messaging.<br>• Analyze content performance metrics to refine strategies and improve effectiveness.<br>• Partner with creative teams to ensure content aligns with branding and marketing goals.<br>• Stay informed about emerging technologies, including AI platforms, to enhance content development processes.<br>• Coordinate with internal and external writers to ensure timely delivery of content.<br>• Maintain a collaborative approach to work, fostering partnerships across departments.
We are looking for an experienced Social Media Coordinator to join our team in Ann Arbor, Michigan. This Contract to permanent position is ideal for a creative and strategic individual with a strong background in managing corporate social media platforms and building engaging content strategies. You will play a key role in enhancing the organization's online presence, collaborating with external partners, and staying ahead of social media trends.<br><br>Responsibilities:<br>• Develop and execute comprehensive social media strategies across multiple platforms, including Meta, LinkedIn, TikTok, Reddit, YouTube, and Instagram.<br>• Create and manage content calendars, ensuring timely delivery of high-quality posts, including short-form videos, reels, hashtags, and curated copy.<br>• Monitor and analyze social media trends, adapting strategies to align with current events and audience preferences.<br>• Collaborate with sports teams and other external partners to create engaging and brand-aligned content.<br>• Utilize digital asset management tools to organize and manage multimedia content effectively.<br>• Implement both organic and paid social media campaigns to drive engagement and achieve marketing objectives.<br>• Represent the organization through external posts, maintaining professionalism and brand consistency.<br>• Provide after-hours availability as needed to respond to trends and events occurring during evenings or weekends.<br>• Work closely with internal teams to establish a structured approach to social media planning and execution.<br>• Produce and edit video and photo content to support dynamic social media campaigns.
Full job description Our client is seeing a dynamic Talent Acquisition Specialist to join their Human Resources team! In this role, you will manage the recruitment process for all open positions, from sourcing and screening candidates to conducting interviews and extending job offers. You will be instrumental in ensuring a smooth, efficient, and positive candidate experience while helping us build a diverse, talented workforce that aligns with our organizational goals. <br> ESSENTIAL FUNCTIONS <br> Manage the full-cycle recruitment process, including sourcing, interviewing, extending offers, and the all candidates required to undergo background check process. Develop and implement creative sourcing strategies to attract a diverse pool of experience in candidates. Review resumes, conduct phone screenings, and assess candidate qualifications. Schedule and facilitate interviews with candidates and hiring managers, ensuring smooth communication and timely follow-up. Collaborate with hiring managers to understand staffing needs and ensure alignment between recruitment strategies and organizational goals. Present and discuss job offers with candidates, ensuring a positive experience and adherence to company policies. Oversee background checks and other pre-employment screenings, ensuring timely completion and adherence to company guidelines. Utilize applicant tracking systems (ATS) and HR software to track candidate progress, maintain accurate records, and generate recruitment reports. Ensure compliance with all applicable laws and organizational policies. Represent the company at career fairs and networking events to build a strong candidate pipeline. Partner with staffing agencies to fulfill contract staffing needs as necessary. Manage candidate expectations regarding offer details, start dates, and the onboarding process to ensure smooth transitions. Collect and submit all new permanent paperwork, ensuring timely and accurate processing. Support diversity recruitment initiatives and ensure fair, equitable hiring practices across all levels of the organization. Work with the EEO Officer to ensure hiring practices are in line with the Equal Employment Opportunity Plan. Stay up-to-date with the latest recruitment trends and industry best practices to improve sourcing strategies. Assist in the development and implementation of recruitment policies and procedures in line with organizational goals and compliance requirements. Performs other duties as assigned.
<p>We are looking for a skilled Tax & Accounting Manager to join our team in Ann Arbor, Michigan. This is a unique public firm offering an accelerated partner track to run their own branch/location. This position requires a highly motivated individual with a strong background in accounting, tax services, and client relationship management. The ideal candidate will play a critical role in overseeing financial operations, ensuring compliance, and providing advisory services to clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a range of accounting tasks, including financial statement preparation, review, and finalization.</p><p>• Manage client projects, ensuring deadlines are met and deliverables are completed efficiently.</p><p>• Identify client challenges and recommend effective solutions to address deficiencies.</p><p>• Maintain and strengthen client relationships through consistent communication and support.</p><p>• Ensure compliance deadlines are managed effectively for all assigned clients.</p><p>• Assist with onboarding new clients and integrating them into the company’s processes.</p><p>• Prepare and review individual and business tax returns, as well as create tax projections for clients.</p><p>• Conduct client meetings to provide advisory services and analyze financial statements.</p><p>• Lead and manage assigned staff, ensuring productivity and alignment with organizational goals.</p><p>• Travel to client locations or company offices as necessary to support operational needs.</p>
We are looking for an experienced Food Safety Quality Manager to join our team in Saranac, Michigan. In this role, you will oversee the development and implementation of food safety and quality programs to ensure compliance with industry standards and regulatory requirements. This position is ideal for a detail-oriented individual with strong leadership skills and a background in food science, quality management, or related fields.<br><br>Responsibilities:<br>• Manage and implement food safety and quality management systems, including programs for preventive controls, food defense, and crisis management.<br>• Lead and develop the Food Safety and Quality team, including training practitioners and technicians to uphold quality standards.<br>• Ensure compliance with regulatory requirements, food safety protocols, and facility sanitation standards.<br>• Oversee product disposition decisions in collaboration with the processing and sales teams, ensuring proper handling, rework, or destruction.<br>• Review and approve packaging and labeling to meet animal welfare certifications, organic program regulations, and customer specifications.<br>• Coordinate mock recalls and product withdrawals, acting as the Recall Coordinator to ensure effective execution.<br>• Maintain traceability of all raw materials, packaging, and finished goods within regulatory timeframes.<br>• Evaluate environmental monitoring programs, analyze laboratory results, and implement corrective actions when necessary.<br>• Lead root cause analyses and establish corrective and preventive action plans to address quality issues.<br>• Support the implementation and assessment of feed mill preventive controls and ensure compliance with food safety standards.
<p>Salary: $120-180k + Bonus</p><p><br></p><p>Our client is seeking an experienced Controller to join their team. This role is pivotal in providing strategic financial leadership and operational oversight to support the company’s growth and success. The ideal candidate will possess a strong background in manufacturing accounting, financial reporting, and leadership.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the key financial advisor to the executive team, delivering actionable insights for strategic planning, pricing strategies, and capital investment decisions.</p><p>• Develop, implement, and manage comprehensive budgets, forecasts, and long-term financial models to ensure fiscal stability.</p><p>• Manage corporate insurance programs, including property, liability, and employee coverage to mitigate risks.</p><p>• Lead the financial close process on a monthly, quarterly, and annual basis, ensuring compliance with accounting standards.</p><p>• Prepare accurate financial statements, management reports, and variance analyses to inform decision-making.</p><p>• Monitor and refine manufacturing cost models, including material, labor, and overhead variances, collaborating with operations to address discrepancies.</p><p>• Ensure precise inventory valuation across raw materials, work-in-progress, and finished goods.</p><p>• Supervise front office functions including accounts payable and accounts receivable.</p><p>• Drive improvements in accounting processes, systems, and reporting to enhance operational efficiency.</p>
<p>Our client is looking for a skilled Plant Controller to oversee financial operations and ensure accurate cost accounting within their manufacturing facility in Jackson, Michigan. In this role, you will play a crucial part in analyzing financial data, managing budgets, and providing insights to support business decisions. This is an excellent opportunity to contribute to the success of a dynamic manufacturing environment.</p><p><br></p><p>Starting Salary: Up to $160,000 + bonus</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all aspects of manufacturing cost accounting processes to ensure accurate financial reporting.</p><p>• Perform detailed analysis of standard costs, identifying variances and providing actionable insights to improve efficiency.</p><p>• Lead the month-end closing process, ensuring timely and accurate reconciliation of accounts.</p><p>• Prepare and analyze profit and loss statements, presenting findings to management for strategic decision-making.</p><p>• Monitor and evaluate operational budgets, providing recommendations to optimize expenses.</p><p>• Collaborate with cross-functional teams to implement cost-saving initiatives and improve financial performance.</p><p>• Ensure compliance with accounting standards and company policies in all financial activities.</p><p>• Develop and maintain financial reporting systems to streamline data management and analysis.</p><p>• Provide guidance and support to the accounting team, encouraging attention to detail and ensuring high-quality work.</p><p>• Assist in forecasting and financial planning to support long-term business goals.</p>
We are looking for a skilled and motivated Recruiting Coordinator to join our team in Ann Arbor, Michigan. In this contract role, you will play a crucial part in supporting hiring efforts across various departments, including accounting, marketing, operations, administration, and technology. This position is ideal for a proactive, detail-oriented individual eager to grow and excel in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the full-cycle recruitment process, from job posting to candidate onboarding.<br>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.<br>• Conduct interviews and evaluate candidates to ensure alignment with job requirements and organizational culture.<br>• Utilize applicant tracking systems to maintain accurate and organized candidate records.<br>• Coordinate onboarding processes to ensure seamless integration of new hires.<br>• Develop and maintain a strong pipeline of candidates with relevant experience for future hiring needs.<br>• Provide exceptional communication and follow-up with candidates and hiring managers throughout the recruitment process.<br>• Ensure compliance with company policies and employment regulations during all recruitment activities.<br>• Work closely with HR and other departments to support recruitment goals and initiatives.
<p>We are looking for an experienced Accounting Manager to join our team. In this long-term contract role and can be 100% remote, you will lead efforts to enhance and streamline accounting processes, ensuring accuracy and efficiency across all operations. This position offers the opportunity to take ownership of high-priority projects, collaborate with staff accountants, and implement technology-driven solutions to optimize workflows.</p><p><br></p><p>Responsibilities:</p><p>• Lead the overhaul of the month-end close process, identifying areas for improvement and implementing streamlined procedures.</p><p>• Collaborate with staff accountants to document and refine accounting workflows, ensuring clarity and efficiency.</p><p>• Utilize technology to automate processes, create electronic filing systems, and improve reporting capabilities.</p><p>• Address and resolve import/export discrepancies between accounting systems to ensure data accuracy.</p><p>• Prepare monthly financial reports and deliver them to stakeholders by required deadlines.</p><p>• Support the clean-up of audit-related processes and ensure all documentation is finalized by established timelines.</p><p>• Conduct inventory counts and valuations, ensuring compliance with company standards and accuracy in reporting.</p><p>• Develop and implement strategies to align accounting procedures with organizational goals.</p><p>• Provide guidance and mentorship to accounting staff, fostering a culture of continuous improvement and accountability.</p>
<p>The Investment Accountant is responsible for the accurate accounting, reporting, and analysis of the company’s investment portfolio in compliance with NAIC Statutory Accounting Principles (SAP), GAAP, and state insurance regulations. This role supports timely reconciliation of custodial investment activity, preparation of statutory and GAAP financial statements, and oversight of complex investment reporting including bonds, mortgages, and alternative assets. The Investment Accountant partners closely with investment management, external auditors, and regulatory bodies to ensure proper valuation, classification, disclosure, and compliance across all investment-related financial reporting, while leveraging investment accounting systems and analytics tools to deliver accurate, transparent, and compliant results.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile custodial feed activity within the investment management system and post monthly transactions to the finance system.</p><p>• Prepare and review statutory financial statements, including investment schedules such as Schedule D, Schedule B, and Schedule BA.</p><p>• Compile detailed investment reports and financial statements, including monthly, quarterly, and annual documentation with supporting analysis.</p><p>• Ensure compliance with state insurance regulations and statutory accounting principles for investment classification, valuation, and reporting.</p><p>• Respond to inquiries from external auditors, regulatory bodies, and other stakeholders regarding investment-related matters.</p><p>• Provide footnote disclosures and supporting documentation for investment-related financial statements.</p><p>• Develop solutions to complex accounting challenges and business problems within the investment portfolio.</p><p>• Coordinate with external auditors and regulatory agencies during examinations and inquiries related to investment activities.</p><p>• Utilize Clearwater Analytics to aggregate data, reconcile investment portfolios, monitor compliance, and report on performance.</p><p>• Collaborate with the investment management team to document transactions, assess fair value, and analyze credit loss under applicable models.</p>
<p>Our client is a well-established and growing manufacturing organization seeking a Plant Controller to serve as the senior finance leader at the plant level with <strong>full P& L responsibility</strong>. This role is critical to ensuring accurate product costing, strong inventory controls, and complete financial ownership of plant performance.</p><p><br></p><p>The Plant Controller will partner closely with plant leadership and corporate finance, acting as a true business partner to operations with end-to-end accountability for the plant’s financial results. This is an ideal opportunity for someone who thrives in a hands-on manufacturing environment and wants full visibility and ownership of plant economics.</p><p><br></p><p><strong>Controller Key Responsibilities:</strong></p><ul><li>Own the plant P& L, including revenue, cost of goods sold, operating expenses, and margin performance</li><li>Maintain and manage the plant’s standard costing system, including cost roll-ups, updates, and variance analysis</li><li>Analyze manufacturing variances (material, labor, and overhead) and partner with operations on root-cause analysis and corrective actions</li><li>Lead inventory accounting and controls, including cycle counts, physical inventories, reserves, and reconciliations</li><li>Drive accurate and timely month-end close and reporting for the plant</li><li>Support budgeting, forecasting, and long-range planning with full accountability for plant financial results</li><li>Monitor capital expenditures and fixed assets at the plant level</li><li>Ensure strong internal controls and compliance with GAAP and company policies</li><li>Serve as a key financial advisor to plant leadership, providing insights to improve profitability and operational efficiency</li></ul><p><strong>Why This Opportunity</strong></p><ul><li>Full ownership role with direct impact on plant performance and results</li><li>High visibility with both plant leadership and corporate finance</li><li>Stable organization with continued investment in manufacturing operations</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054.</p>
Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
<p>Are you a <strong>sales-minded leader</strong> with the intensity and hunger to drive growth? This <strong>Real Estate Lending Manager</strong> role is a <strong>high-impact, highly visible position</strong> overseeing a team of 20 across Michigan and Florida. You’ll lead initiatives that <strong>boost production, expand market share, and launch new products</strong>, while ensuring operational excellence and compliance. The role combines strategic leadership, operational oversight, and a focus on driving volume and supporting Mortgage Lending Officers (MLOs). This role will be hybrid (3 days in office / 2 remote) after training located in Grand Blanc, Michigan. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage and lead a team of 20 professionals, including underwriters, servicing staff, and back-office personnel, ensuring optimal performance and collaboration.</p><p>• Drive mortgage lending volume by supporting MLOs, identifying pipeline opportunities, and recommending new products based on market trends.</p><p>• Develop and implement strategic initiatives to boost production, improve efficiency, and enhance scalability.</p><p>• Hold team members accountable for performance metrics, providing coaching and shadowing underperforming staff when necessary.</p><p>• Participate in client meetings for escalations and high-level sales calls to reinforce leadership presence.</p><p>• Collaborate with IT, marketing, and branch leadership to align operations with organizational goals and drive growth.</p><p>• Monitor portfolio performance, ensuring compliance with Fannie Mae guidelines and secondary market requirements.</p><p>• Analyze market gaps and lead the launch of new products to meet evolving customer demands.</p><p>• Oversee budgets, reporting, and operational processes to maintain efficiency and accuracy.</p><p>• Champion initiatives that enhance team development and operational excellence.</p>
We are looking for a skilled Accounts Payable Specialist to join our team in Ann Arbor, Michigan. In this role, you will play a critical part in ensuring accurate and efficient management of accounts payable processes. This is a long-term contract position that offers a hybrid work environment and the opportunity to contribute to a dynamic manufacturing industry.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring accurate account coding and compliance with company policies.<br>• Utilize automated systems, including AP automation tools, to streamline payment and reconciliation processes.<br>• Collaborate with vendors to resolve discrepancies and maintain positive relationships.<br>• Manage accrual accounting and ensure timely reporting of financial data.<br>• Perform auditing tasks to ensure accuracy and compliance within accounts payable workflows.<br>• Utilize ERP systems to maintain organized and efficient financial records.<br>• Handle ACH payments and other electronic transaction processes with precision.<br>• Provide support in implementing and improving accounting software systems.<br>• Monitor and reconcile expense reports in Concur to align with company policies.<br>• Assist in month-end closings and other financial reporting duties.
<p>We are seeking a <strong>detail-oriented and dependable Accounting Clerk</strong> to join a busy finance team. This role is ideal for someone who enjoys supporting daily accounting operations, maintaining accurate records, and assisting with financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process invoices, payments, and other financial transactions accurately</li><li>Maintain organized and up-to-date financial records</li><li>Assist with account reconciliations and month-end close activities</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Prepare basic financial summaries and reports for management</li><li>Ensure compliance with company policies and accounting standards</li></ul><p><br></p>
<p>We are seeking a <strong>detail-oriented and dependable Bookkeeper</strong> to support a professional finance team. This role is ideal for someone who enjoys keeping financial records accurate, managing daily transactions, and supporting overall accounting operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Record and reconcile all financial transactions, including invoices, receipts, and payments</li><li>Maintain and update the general ledger</li><li>Reconcile bank and credit card accounts regularly</li><li>Prepare financial reports to assist management with decision-making</li><li>Support month-end and year-end close activities</li><li>Assist with AP and AR tasks as needed</li><li>Ensure compliance with company policies and accounting standards</li></ul><p><br></p>
We are looking for an experienced Sr. Data Entry Clerk to join our team in Eaton Rapids, Michigan. This long-term contract position offers an exciting opportunity to utilize your attention to detail and analytical skills in a fast-paced environment. As part of our operations, you will be responsible for handling sensitive financial documents with precision and accuracy.<br><br>Responsibilities:<br>• Enter and verify data with a high level of accuracy, ensuring records are complete and error-free.<br>• Identify and correct errors in data entries, utilizing problem-solving skills to resolve discrepancies.<br>• Process mail and sort documents efficiently to support smooth workflow operations.<br>• Scan financial documents and organize them appropriately within internal systems.<br>• Maintain confidentiality and security of sensitive financial information.<br>• Collaborate with team members to ensure deadlines are met and tasks are completed effectively.<br>• Utilize computer software and tools to perform data entry tasks with speed and precision.<br>• Apply analytical skills to review data and ensure compliance with company standards.<br>• Provide support for additional administrative tasks as needed to assist operations.<br>• Demonstrate attention to detail and punctuality to maintain a productive work environment.
<p>We are seeking a <strong>reliable and detail-focused Accounting Clerk</strong> to join a busy finance team. This role is ideal for someone who enjoys supporting daily accounting operations, maintaining accurate records, and assisting with financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process invoices, payments, and other financial transactions</li><li>Maintain organized and accurate financial records</li><li>Assist with account reconciliations and month-end close tasks</li><li>Support accounts payable and accounts receivable as needed</li><li>Prepare basic financial summaries and reports for management</li><li>Ensure compliance with company policies and accounting standards</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for an experienced Property Administrator with expertise in Tax Credit housing programs to join our team on a contract basis. This role is essential to ensuring compliance with affordable housing regulations and managing leasing activities for residential properties. Based in Wyoming, Michigan, this position offers an opportunity to make a significant impact through effective property management and exceptional customer service.<br><br>Responsibilities:<br>• Oversee the leasing process for Tax Credit housing units, including marketing, screening applications, executing leases, and handling renewals.<br>• Ensure compliance with Low Income Housing Tax Credit guidelines by managing eligibility, certifications, and documentation.<br>• Conduct property tours, address inquiries, and deliver outstanding service to residents and prospective tenants.<br>• Utilize property management software to track applications, maintain lease records, and manage resident data.<br>• Collaborate with property managers and compliance teams to achieve occupancy targets and prepare for regulatory audits.<br>• Facilitate move-ins, move-outs, and unit transfers while coordinating rent collection and reporting.<br>• Stay informed about changes in affordable housing regulations and implement industry best practices.
The Desktop Administrator will be responsible for diagnosing and troubleshooting PC systems, software/hardware updates, maintaining backups, diagnostics of failing components, and imaging/deployment of new systems. The desktop administrator supports end users remotely to resolve their PC problems along with arranging for systems to be shipped to the administrator for resolution. This position relies on instructions and pre-established guidelines to perform the functions of the job<br>Functions/Responsibilities:<br>• Provide subject matter expertise in resolving incidents and problems.<br>• Execution of service requests.<br>• Contributes to the planning and organization of the deployment of new systems.<br>• Participates in departmental and cross-departmental IT projects.<br>• Lead and train fellow desktop administrators in organizational procedures.<br>• Assists in organizational training<br>• Contributor of the knowledge store used by the desktop support team.<br>• Monitor activities performed by the desktop support team and ensure that execution is compliant with procedures.<br>• Ensure that asset management library is accurate.<br>• Follows best practices and standards for the desktop support team.<br>• Execute the asset management procedure.<br>• Contributes to the project planning of hardware and software procurement process.<br>Required Experience:<br><br>What you bring to the team:<br>Competencies:<br>• 2+ years’ experience in desktop support · Microsoft certifications relating to desktop support preferred<br>• CompTIA A+ Certification is preferred<br>• Excellent customer service skills<br>• Strong inter-personal and communication skills<br>• Strong troubleshooting skills<br>• Ability to explain and document procedures verbally and in writing<br>• Demonstrated ability to act proactively<br>• Demonstrated ability to prioritize and document tasks / activity<br>• Demonstrated ability to enact improvements within IT environment / end-user experience<br>• Experience working in a fast-paced support environment <br>• Experience using ticketing tool to react to failures, requests and escalations<br>• Experience with desktop imaging, inventory, and reporting tools<br>• Strong familiarity and support experience with thin-clients technology<br>• Strong understanding of support requirements related to Windows Desktop OS<br>• OS security (rights, privileges, account) and hardening (upgrades, patches, registry) techniques<br>• Experience in Active Directory management<br>• Experience in PowerShell Scripting preferred<br>• Experience in SalesForce strongly preferred<br>• Basic understanding of phone support (basic troubleshooting, setup)<br>• Basic understanding of support requirements related to Windows Server OS<br>• Basic understanding of Networking/Security technologies (Ethernet, routers, switches, firewalls, VPN, etc.)<br>Education:<br>Associate’s degree (or higher) or 2+ years detail oriented work experience<br>Required License(s)/Certification(s):<br>Valid, active driver’s license with a good driving record as defined by the Company’s current insurance provider.
