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14 results for Help Desk Support in Lakeland, FL

Event Planner
  • Tampa, FL
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p>We are seeking an experienced <strong>Event Planner</strong> to join our team in Tampa, FL. The <strong>Event Planner</strong> will oversee meetings and events ranging from 10 to 500 attendees, ensuring seamless execution and exceptional client service. This <strong>Event Planner</strong> role requires strong leadership, outstanding customer service, and a passion for event planning in a fast-paced conference center environment.</p><p><br></p><p>The schedule is either 7:00am–4:00pm or 7:30am–4:30pm. There is no current opportunity for extension or full-time conversion.</p><p><br></p><p>Key Details:</p><ul><li><strong>Location:</strong> Tampa, FL 33634</li><li><strong>Schedule:</strong> Monday–Friday, 7:00am–4:00pm or 7:30am–4:30pm</li><li><strong>Work Setting:</strong> 100% onsite</li><li><strong>Type:</strong> Temporary</li></ul><p><br></p><p>Responsibilities:</p><ul><li>Oversee meetings and events within the conference center, partnering with catering, audio-visual, facilities, and security teams.</li><li>Greet clients and guests daily, providing high-touch, professional customer service.</li><li>Manage front desk responsibilities including answering phones, responding to emails, and welcoming conference center guests.</li><li>Coordinate room setups and spot-check catering services and conference room arrangements throughout the day.</li><li>Participate in daily operations calls to review upcoming event logistics.</li><li>Develop project plans and budgets; prepare, manage, and reconcile event expenses.</li><li>Lead and direct teams supporting events with multiple moving parts.</li><li>Conduct pre- and post-conference meetings when applicable.</li><li>Manage space reservations using EMS (Event Management System) and generate accurate reports.</li><li>Collaborate with senior management, internal stakeholders, and clients to provide strategic input on event development.</li><li>Handle vendor negotiations, contract administration, and risk management related to attrition and cancellations.</li><li>Coordinate full logistics including menus, décor, audio-visual, registration, travel arrangements, speakers, and entertainment.</li></ul>
  • 2026-02-19T16:33:47Z
Customer Service Representative
  • St. Petersburg, FL
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a vital role in ensuring a positive experience for clients and guests, supporting the smooth operation of outpatient services. Your ability to provide excellent service and maintain accuracy in administrative tasks will be key to the success of our team.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients and visitors, warmly greeting them upon arrival.<br>• Accurately check clients in and out, ensuring all necessary information is updated during the process.<br>• Manage appointment scheduling for clients and providers, including confirmation and follow-up calls.<br>• Collect payments, issue receipts, and balance the cash drawer at the end of each shift.<br>• Coordinate with clinical staff to maintain efficient client flow through scheduled services.<br>• Handle distribution of faxes and client satisfaction surveys in alignment with department procedures.<br>• Assist with resolving pending client issues, offering timely and effective follow-up.<br>• Perform opening and closing procedures as assigned, maintaining operational readiness.<br>• Ensure accurate data entry into systems to uphold integrity and quality standards.<br>• Provide support across various administrative functions to enhance team efficiency.
  • 2026-02-11T16:14:20Z
Dispatcher
  • Suite 140, FL
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • We are looking for an organized and proactive Dispatcher to join our team on a long-term contract basis in Florida. In this role, you will play a key part in coordinating service operations, ensuring efficient communication, and delivering exceptional customer support. This position offers an opportunity to work in a fast-paced environment where attention to detail and problem-solving skills are essential.<br><br>Responsibilities:<br>• Coordinate and schedule service operations to ensure timely dispatching of personnel and resources.<br>• Utilize Service Titan software to manage and track work orders, materials, and purchase orders.<br>• Collaborate with service managers to optimize workflows and improve operational efficiency.<br>• Handle service invoices and ensure accuracy and timely processing.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Monitor and manage logistics to ensure smooth coordination of service activities.<br>• Maintain detailed records of dispatch operations and generate reports as needed.<br>• Communicate effectively with team members to ensure alignment and proper execution of tasks.<br>• Respond to emergency calls and prioritize dispatching based on urgency and availability.
  • 2026-02-25T22:43:42Z
Customer Service Representative
  • Tampa, FL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Tampa, Florida. In this long-term contract position, you will play a key role in ensuring customer satisfaction by providing efficient and friendly support through various communication channels. This is an excellent opportunity for someone who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Provide exceptional customer service by responding to inbound calls and addressing inquiries promptly.<br>• Handle order entry tasks with accuracy and attention to detail.<br>• Resolve customer concerns and complaints, ensuring a positive experience.<br>• Manage both inbound and outbound communication with customers effectively.<br>• Collaborate with other team members to maintain high service standards.<br>• Maintain detailed records of customer interactions and transactions.<br>• Assist customers with product or service-related issues, offering solutions tailored to their needs.<br>• Stay up-to-date with company policies and procedures to provide accurate information.<br>• Contribute to the improvement of customer service processes by offering feedback and suggestions.
  • 2026-02-24T19:18:43Z
Customer Service Manager
  • Orlando, FL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management.<br><br>Responsibilities:<br>• Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently.<br>• Oversee shipping and receiving operations, ensuring timely and accurate processing of goods.<br>• Utilize software tools to manage customer accounts, process orders, and track scheduling.<br>• Develop and implement strategies for improving customer service quality and team performance.<br>• Train and mentor new employees to encourage attention to detail and align with company standards.<br>• Coordinate call center operations, ensuring seamless communication and customer satisfaction.<br>• Monitor and optimize processes related to uniform solutions and cloud-based applications.<br>• Maintain strong relationships with customers, addressing concerns and providing tailored solutions.<br>• Collaborate with cross-functional teams to align operational goals with customer needs.<br>• Analyze performance metrics to identify areas for improvement and implement corrective actions.
  • 2026-02-25T16:34:01Z
Digital Project Manager
  • Clearwater, FL
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>HOT OPENING. Permanent hire position that will require fully in-office at our client's location in Clearwater, FL. Local candidates only. </p><p><br></p><p>Will be setting up interviews with our client for the 2nd week of February. </p><p><br></p><p>We’re looking for a Digital Project Manager with strong experience leading web, ecommerce, and digital marketing initiatives. This person will coordinate cross‑functional teams, manage timelines and deliverables, and ensure digital projects move smoothly from concept to launch.</p><p><br></p><p>You’ll work closely with developers, designers, media specialists, and business stakeholders to drive high-quality execution across web development, Shopify builds, media buying, and process improvements.</p><p>This is a mid‑level role suited for someone who can blend technical understanding with excellent communication and project leadership.</p><p><br></p><p>What You’ll Do</p><p>Lead day‑to‑day project management across web development, Shopify launches, and digital marketing initiatives</p><p>Plan, scope, and manage sprints within Scrum/Agile methodologies</p><p>Coordinate cross‑department communication between dev, creative, marketing, analytics, and leadership teams</p><p>Oversee timelines, roadmaps, budgets, and resource allocation</p><p>Manage and optimize workflows, documentation, and digital processes</p><p>Support media buying initiatives across Google Ads, Google Merchant Center, GA4, and Meta platforms</p><p>Partner with stakeholders to gather requirements, translate needs into actionable tasks, and ensure accurate execution</p><p>Facilitate daily standups, sprint planning, retrospectives, and project reviews</p><p>Conduct basic QA/UAT and ensure deliverables meet quality standards</p><p>Identify risks, blockers, and inefficiencies, proposing solutions proactively.</p><p><br></p>
  • 2026-02-06T15:38:38Z
Sr. Accountant
  • St. Petersburg, FL
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an analytical Senior Accountant to support our finance team in driving data-driven strategic decision-making. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Planning & Analysis</strong></p><ul><li>Support the development of annual budgets</li><li>Analyze monthly and quarterly variances versus budget, forecast, and prior periods; clearly communicate insights and recommendations.</li><li>Partner with business units to understand performance drivers and support planning initiatives</li></ul><p><strong>Accounting Support</strong></p><p>· Maintain a working understanding of GAAP </p><p>· Support month-end and quarter-end close activities, including accruals, reconciliations, and analytical review</p><p>· Assist with internal controls, accounting policies, and process documentation</p><p>· Provide analytical and preparation support for bank reporting requirements, cash flow management, working capital, and balance sheet reviews</p><p><br></p><p><br></p>
  • 2026-02-09T15:38:37Z
Shared Services AR Analyst II
  • Land O’ Lakes, FL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. In this role, you will manage secondary insurance balances across various payers, ensuring efficient claim denial resolution and accurate account follow-up. This position also involves front desk coverage at the Business Services Office, providing essential support while adhering to security protocols.<br><br>Responsibilities:<br>• Handle accounts receivable for secondary insurance balances, including commercial, Medicare Advantage, Blue Cross, Workers Comp, and auto insurance payers.<br>• Investigate and resolve claim denials, utilizing centralized routing processes and ensuring timely follow-up.<br>• Use internal systems such as Oracle, SharePoint, and the Patient Accounting System to manage financial data and ensure accuracy.<br>• Provide front desk coverage at the Business Services Office, maintaining established security procedures.<br>• Support the training and onboarding of new team members through shadowing and guidance.<br>• Assist in accounts receivable-related special projects as needed.<br>• Collaborate with other departments to streamline billing and collections processes.<br>• Ensure compliance with healthcare billing regulations and standards.<br>• Analyze financial classes and address complex account issues effectively.
  • 2026-02-26T14:34:03Z
Audio Product Support Specialist (Phone Support)
  • St. Petersburg, FL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 28.00 USD / Hourly
  • <p>We are looking for an Audio/Radio/Speaker Product Support Analyst, with service requests being handled in a call center/phone support environment, to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction and providing operational support to our sales and customer service teams. This role requires strong communication skills, a detail-oriented mindset, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key point of contact for sales teams, ensuring effective communication with customers.</p><p>• Provide backup support to customer service teams and sales staff during out-of-office periods.</p><p>• Respond to customer inquiries promptly and accurately, aiming to exceed service expectations.</p><p>• Assist team members in managing workload overflow to maintain consistent service quality.</p><p>• Process invoices for return authorizations in compliance with established guidelines.</p><p>• Coordinate with the Technical Services department to address and resolve customer service-related issues.</p><p>• Monitor inventory levels and delivery schedules to support operational success.</p><p>• Utilize Netsuite CRM to manage customer interactions and track service requests.</p><p>• Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations.</p>
  • 2026-02-10T19:18:40Z
Compliance Analyst Advanced (>6 years)
  • Tampa, FL
  • onsite
  • Contract / Temporary to Hire
  • 39.00 - 41.00 USD / Hourly
  • <p>We are looking for an experienced Compliance Analyst to join our team on a contract basis in Tampa, Florida. This role is vital in ensuring adherence to regulatory requirements and industry standards through detailed control testing and risk management processes. The ideal candidate will bring over six years of expertise in compliance and operational risk, with the ability to analyze complex situations and collaborate effectively to enhance organizational security and governance. <strong>This position is 5 days on site.</strong></p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough compliance and operational risk control testing to ensure adherence to regulatory and industry standards.</p><p>• Coordinate testing activities, including gathering and organizing related documentation and artifacts.</p><p>• Evaluate existing controls and identify potential risks to improve organizational governance.</p><p>• Collaborate with team members to enhance compliance strategies and strengthen the firm’s risk posture.</p><p>• Utilize analytical skills to plan and execute testing tasks effectively.</p><p>• Provide insights and recommendations on complex compliance issues to support decision-making.</p><p>• Ensure consistent application of industry best practices and procedures within the financial services and banking sectors.</p><p>• Support the Testing Center of Excellence by contributing to the development and refinement of testing methodologies.</p><p>• Lead and direct the work of others when required to ensure project success.</p><p>• Prepare detailed reports and documentation summarizing findings and recommendations.</p>
  • 2026-02-18T19:33:49Z
Contract Services Coordinator
  • Orlando, FL
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • We are looking for a detail-oriented Contract Services Coordinator to join our team on a contract basis in Orlando, Florida. In this role, you will oversee contract compliance, support small business participation initiatives, and collaborate with various departments to ensure adherence to established policies and procedures. This position requires strong analytical skills, effective communication, and a commitment to maintaining high standards while managing multiple tasks.<br><br>Responsibilities:<br>• Conduct detailed analyses to ensure contract compliance for both prime and sub-consultants, identifying any issues and coordinating with management and legal counsel as needed.<br>• Draft and refine contract language, aligning goals with business opportunities to support small business participation and compliance requirements.<br>• Collaborate with departments such as Purchasing and Concessions to review and process contract documents, ensuring representation of small businesses.<br>• Monitor and track awards, payment data, and project accomplishments, resolving discrepancies and maintaining compliance reports.<br>• Perform site visits to evaluate project participation and certification compliance, addressing deficiencies and conducting interviews as necessary.<br>• Analyze bids and proposals to establish participation goals in line with program policies and objectives.<br>• Develop and deliver presentations, briefings, and tours to educate stakeholders about the Small Business Program.<br>• Evaluate revenue reports from prime contractors and concessionaires, investigating and resolving any inconsistencies.<br>• Maintain project records and tracking systems to support reporting and compliance efforts.
  • 2026-02-20T20:44:10Z
Controller
  • Orlando, FL
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>Our client, a leader in the manufacturing industry, is seeking a skilled <strong>Controller</strong> to manage daily financial operations and lead a high-performing accounting team in an in-office environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage all aspects of the accounting department, including team leadership, workflow management, and staff development.</li><li>Prepare accurate and timely financial statements in compliance with U.S. GAAP.</li><li>Lead and manage audit processes, including preparation, coordination, and review with internal and external auditors.</li><li>Maintain strong internal controls and implement process improvements for efficiency and compliance.</li><li>Ensure compliance with company policies, state, and federal regulations.</li><li>Collaborate cross-functionally to support the operational needs of a manufacturing environment.</li><li>Report Business Unit financial results to the corporate center by the 4th business day of each month</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li>Strong technical accounting expertise and public accounting experience.</li><li>Proven experience as a Controller or in a similar hands-on management role within manufacturing.</li><li>In-depth knowledge of financial reporting, audit, and review processes.</li><li>Experience and proficiency with NetSuite or SAP</li><li>Exceptional analytical, organizational, and communication skills.</li><li>CPA required</li></ul><p> </p><p>This is a fully in-office role ideal for a motivated professional who thrives in a collaborative and fast-paced environment.</p><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Waldman) to send me your resume directly. My email is also located on LinkedIn.</p><p><br></p>
  • 2026-01-29T16:38:47Z
Accounts Payable Specialist
  • Sarasota, FL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Specialist to join our team in Sarasota, Florida. This role involves managing high-volume invoice processing for two companies while ensuring accuracy and efficiency in all tasks. As a Contract to permanent position, this opportunity offers the chance to grow within a manufacturing-focused environment.<br><br>Responsibilities:<br>• Process 150-200 invoices daily across two companies, handling both single-line and multi-line invoices with precision.<br>• Perform three-way matching for purchase order-based invoices and manage approvals for manual postings as required.<br>• Verify and upload employee expense reports using Concur, ensuring all receipts align with submitted expenses.<br>• Rotate weekly responsibility for check runs with another team member to ensure timely payments.<br>• Utilize multiple software systems, including Epicor, M2K, N4, and Excel, while adapting to company-specific workflows.<br>• Maintain accuracy and attention to detail when coding invoices and reconciling accounts.<br>• Collaborate with the AP Supervisor to address any discrepancies or vendor-related issues.<br>• Uphold compliance with company policies and procedures during all accounts payable activities.<br>• Support operational efficiency by identifying areas for improvement in invoice processing.<br>• Communicate effectively with vendors and internal departments to resolve payment inquiries.
  • 2026-02-16T19:04:29Z
Administrative Assistant
  • Winter Park, FL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Winter Park, Florida. This Contract to permanent position is ideal for an experienced, detail-oriented individual seeking stability and a supportive work environment. The role requires someone who is confident in handling administrative tasks, maintaining office organization, and representing the company as the first point of contact.<br><br>Responsibilities:<br>• Manage daily administrative tasks, including maintaining office supplies and organizing the breakroom.<br>• Handle accounts payable (AP) and accounts receivable (AR) processes with attention to detail.<br>• Answer incoming calls professionally and assist with inquiries as needed.<br>• Ensure the office environment is welcoming and presentable at all times.<br>• Coordinate catered lunches for the team, including setup and cleanup.<br>• Perform receptionist duties, greeting visitors and managing front desk activities.<br>• Accurately enter data and maintain records using company systems.<br>• Support overall office operations to ensure efficiency and productivity.
  • 2026-02-06T21:04:12Z