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11 results for Help Desk Support in Lakeland, FL

Help Desk Analyst II
  • Tampa, FL
  • onsite
  • Contract / Temporary to Hire
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a skilled and motivated Help Desk Analyst II to join our team in Tampa, Florida fully onsite. This Contract-to-Permanent position involves providing exceptional technical support to clients, both remotely and onsite, across various industries. The ideal candidate will excel in troubleshooting, resolving technical issues, and delivering top-tier customer service in dynamic environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote and onsite technical support for client networks, including computers, servers, switches, routers, firewalls, and other specialized equipment.</p><p>• Troubleshoot and support software solutions, including Microsoft desktop and cloud products.</p><p>• Manage support tickets by opening, reviewing, resolving, and closing them in a timely manner.</p><p>• Participate in the implementation of technology projects, ensuring quality and efficiency.</p><p>• Collaborate with team members to share knowledge and ideas, fostering a productive work environment.</p><p>• Train end users on effective use of their computers, servers, and network resources.</p><p>• Monitor and maintain managed services, ensuring optimal performance for clients.</p><p>• Assist management in enhancing products and services through feedback and recommendations.</p><p>• Travel to client sites as needed to deliver hands-on technical services within a 50-mile radius.</p>
  • 2025-08-26T22:35:13Z
Lead Technical Support Analyst
  • Clearwater, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 23.00 USD / Hourly
  • We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
  • 2025-09-02T20:28:58Z
GIS Manager
  • Tampa, FL
  • onsite
  • Contract / Temporary to Hire
  • 90000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
  • 2025-09-02T15:58:46Z
Customer Success Specialist
  • Saint Petersburg, FL
  • onsite
  • Temporary
  • 19.00 - 19.30 USD / Hourly
  • <p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
  • 2025-08-21T13:04:56Z
Mid-Level DevOps Engineer
  • Lakeland, FL
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
  • 2025-09-03T21:49:10Z
Public Relations Consultant
  • Orlando, FL
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Public Relations Consultant to support the strategic launch of a new beauty and wellness brand. This contract position is based in Orlando, Florida, and offers the opportunity to shape the public image of an innovative product line. The ideal candidate will bring expertise in media relations, press release development, and grassroots promotional strategies.<br><br>Responsibilities:<br>• Develop and execute public relations strategies to successfully introduce the brand to the market.<br>• Review and refine existing press releases to ensure accuracy and impact.<br>• Build relationships with media outlets to secure coverage and award submissions.<br>• Identify and implement grassroots strategies, such as blogger events, to generate buzz.<br>• Collaborate with the brand manager to align PR efforts with digital media and broader marketing activations.<br>• Provide recommendations for penetrating the market without relying on mass distribution.<br>• Assist in promoting products through direct-to-consumer (DTC) channels, including Amazon.<br>• Offer insights into the beauty and wellness industry, particularly in science-driven products.<br>• Analyze gaps in marketing and PR strategies and propose actionable solutions.<br>• Monitor the effectiveness of PR campaigns and adjust tactics as needed.
  • 2025-09-04T20:48:47Z
Sr. Accountant
  • St Petersburg, FL
  • onsite
  • Permanent
  • 85000.00 - 115000.00 USD / Yearly
  • <p>We are seeking a highly skilled Senior Accountant to join our growing finance team. This role plays a critical part in ensuring the accuracy and integrity of our financial records. The Senior Accountant will lead components of the monthly close process, prepare key reconciliations and journal entries, support financial reporting, and assist in improving processes and internal controls. This position requires strong attention to detail, problem-solving skills, and a collaborative mindset.</p><p>Responsibilities:</p><ul><li>Own critical aspects of the monthly, quarterly, and year-end close processes, including journal entries, accruals, reconciliations, and financial reporting</li><li>Prepare and analyze general ledger accounts, ensuring accuracy, completeness, and compliance with US GAAP</li><li>Maintain and reconcile balance sheet accounts, including cash, prepaids, fixed assets, intercompany, accruals, and others</li><li>Support preparation of internal and external financial statements, audit schedules, and management reports</li><li>Partner with departments across the organization to improve accounting accuracy and operational effectiveness</li><li>Analyze variances and trends to provide insights into operational and financial performance</li><li>Assist with the implementation and optimization of accounting systems and tools</li><li>Support ad hoc projects, including system integrations, acquisitions, and policy reviews</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-08-08T18:29:02Z
Full Charge Bookkeeper
  • Bradenton, FL
  • onsite
  • Permanent
  • 60000.00 - 72500.00 USD / Yearly
  • <p>We are looking for an experienced Full Charge Bookkeeper to join our team in Bradenton, Florida. In this role, you will play a pivotal part in managing financial records, assisting with administrative tasks during tax season, and providing exceptional support to both clients and colleagues. If you thrive in a family-oriented work environment and have a strong background in bookkeeping, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage client bookkeeping tasks, including account reconciliation and journal entries.</p><p>• Prepare monthly financial statements and ensure accuracy in reporting.</p><p>• Handle payroll processes and manage sales tax filings.</p><p>• Oversee depreciation schedules and asset management.</p><p>• Assist with minimal accounts payable (AP) and accounts receivable (AR) duties.</p><p>• Provide administrative support during tax season, including organizing documents and assisting with client communications.</p><p>• Collaborate with team members to address client inquiries and deliver high-quality service.</p><p>• Utilize QuickBooks (desktop and online) to maintain accurate financial records.</p><p>• Ensure compliance with relevant tax regulations and deadlines.</p><p>• Support the firm’s operations by taking on additional responsibilities as needed in a small business setting.</p><p><br></p><p>This is a permanent opportunity that will pay up to $72,00 annually depending upon experience. </p><p><br></p><p>Please apply to Jane Gearhart if interested! </p>
  • 2025-08-19T13:49:14Z
FP&A Manager
  • St Petersburg, FL
  • onsite
  • Permanent
  • 120000.00 - 155000.00 USD / Yearly
  • <p>We are looking for an experienced FP& A Manager to join our team in Tampa, Florida. This role is ideal for an individual with over 10 years of expertise in financial analysis, reporting, and management processes. The position offers an opportunity to contribute to strategic financial planning and optimize organizational resources.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support decision-making and identify trends that impact business performance.</p><p>• Develop and manage annual budgets, ensuring alignment with organizational objectives.</p><p>• Implement and oversee auditing processes to ensure compliance with internal and external standards.</p><p>• Utilize data mining techniques and tools to extract actionable insights from financial data.</p><p>• Prepare and present comprehensive financial reports using platforms such as Power BI</p><p>• Coordinate and optimize budget processes to enhance efficiency and accuracy.</p><p>• Monitor financial performance and recommend strategies for cost optimization and revenue growth.</p>
  • 2025-09-05T16:04:49Z
PEO Benefits Specialist I (Tier II)
  • St Petersburg, FL
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
  • 2025-08-19T16:59:15Z
Receptionist
  • Sarasota, FL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team on a contract basis in Sarasota, Florida. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and organized environment. This is a one-year contract position, offering an opportunity to showcase your administrative and customer service skills in a dynamic setting.<br><br>Responsibilities:<br>• Greet visitors and clients while managing the front desk area.<br>• Answer and direct calls using a multi-line phone system, ensuring prompt and efficient communication.<br>• Handle scheduling tasks, including setting appointments and maintaining calendars.<br>• Perform data entry and maintain accurate records in Microsoft Excel and other software tools.<br>• Organize and manage files, ensuring documents are easily accessible and up-to-date.<br>• Draft and manage email correspondence with clients and internal teams.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Assist with general office tasks, such as photocopying, scanning, and distributing mail.<br>• Collaborate with team members to maintain a clean and organized office environment.<br>• Utilize Microsoft Outlook, Word, and other tools to support daily operations.
  • 2025-09-04T14:49:06Z