<p><strong>Bilingual Spanish Call Center Representative</strong></p><p><strong>Non-Profit Organization | San Diego, CA (Kearny Mesa)</strong></p><p><strong>Ability to work Hybrid after approx. 6 months </strong></p><p><br></p><p>About the Role</p><p>Our team is partnering with a well-established <strong>non-profit organization serving the San Diego community</strong>. This is a <strong>contract-to-hire Call Center role</strong> ideal for candidates who are passionate about helping others and making a meaningful impact.</p><p>This position requires <strong>bilingual fluency in English and Spanish</strong> and the ability to commute <strong>daily to the Kearny Mesa office</strong>. After approx. 6 months and showing you are meeting company expectations this role has the ability to be hybrid. </p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from community members</li><li>Provide assistance, information, and resources to individuals and families in need</li><li>Communicate clearly and compassionately in <strong>both English and Spanish</strong></li><li>Accurately document calls and case details in internal systems</li><li>Follow established call center procedures and compliance guidelines</li><li>Work collaboratively with internal teams to ensure community needs are met</li></ul><p><br></p>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract to permanent position, you will be at the forefront of delivering exceptional service to individuals seeking support, referrals, and information. This role provides an opportunity to make a meaningful impact in the non-profit industry while working in a mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance.</p><p>• Document interactions and updates promptly in web-based systems to maintain accurate records.</p><p>• Stay informed about available community services and resources to offer appropriate referrals.</p><p>• Collaborate with internal teams to ensure the needs of clients are addressed effectively.</p><p>• Deliver outstanding customer service by handling communications with professionalism and empathy.</p><p>• Utilize CRM platforms and other computer systems to manage customer interactions efficiently.</p><p>• Assist clients with benefit and billing-related questions, ensuring clarity and resolution.</p><p>• Support the organization’s outreach efforts by providing thorough and timely responses.</p><p>• Adhere to established protocols and procedures to uphold service quality standards.</p><p>• Participate in training sessions to enhance skills and knowledge relevant to the role.</p>
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
<p>We are looking for a dedicated Call Center Specialist to join our team in San Diego, California. As part of a non-profit organization committed to improving lives and fostering community well-being, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering an opportunity to grow within a mission-driven environment that values compassion and excellence.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming inquiries professionally, providing accurate information, referrals, and assistance to meet client needs.</p><p>• Record all interactions promptly and accurately using web-based documentation systems.</p><p>• Stay informed about available services, resources, and programs to provide the most up-to-date support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.</p><p>• Maintain high standards of customer service, ensuring clear and empathetic communication.</p><p>• Utilize CRM tools and other computer programs to track and manage client interactions effectively.</p><p>• Assist clients with billing inquiries, benefit-related questions, and other service-related needs.</p><p>• Respond to chat-based inquiries and navigate web-based platforms efficiently.</p><p>• Uphold organizational values while addressing customer concerns and fostering positive experiences.</p>
We are looking for a Customer Experience Specialist to join our team in San Diego, California, on a Contract to permanent basis. In this role, you will serve as the first point of contact for clients, ensuring their needs are met with compassion and a detail-oriented approach. As part of a mission-driven organization, you will contribute to improving lives and fostering equitable support within the community.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, assistance, or referrals as needed.<br>• Accurately document client interactions and updates in web-based systems in a timely manner.<br>• Stay informed about available services, resources, and programs to offer effective solutions.<br>• Collaborate with internal teams to address client needs and resolve issues efficiently.<br>• Deliver exceptional customer service by maintaining a detail-oriented and empathetic approach in all communications.<br>• Utilize software tools such as CRM systems and other platforms to manage and track client interactions.<br>• Assist customers with billing inquiries, benefit-related questions, and other service functions.<br>• Handle inbound calls using systems like Avaya CMS and Epic Software to ensure smooth operations.<br>• Participate in training sessions to enhance skills and knowledge relevant to the role.<br>• Support efforts to improve operational efficiency and client satisfaction through proactive engagement.
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
<p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking assistance, ensuring their needs are addressed with compassion and efficiency. This is a Contract to permanent position within a mission-driven non-profit organization, offering an opportunity to make a meaningful impact in the community.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound inquiries, providing accurate information, referrals, or support as needed.</p><p>• Document client interactions thoroughly and efficiently using web-based systems.</p><p>• Stay informed about available resources and services to offer the best solutions.</p><p>• Collaborate with team members and other departments to address client needs effectively.</p><p>• Deliver exceptional customer service in every communication, upholding organizational standards.</p><p>• Utilize various computer programs and CRM systems to manage client information and interactions.</p><p>• Assist customers with billing functions, benefit inquiries, and general assistance.</p><p>• Maintain proficiency in relevant software such as Epic, ADP Financial Services, and Avaya CMS.</p><p>• Support clients through chat platforms and other communication tools.</p><p>• Participate in ongoing training to enhance knowledge and skills in customer service and available resources.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources through compassionate communication and efficient assistance. This is a Contract to permanent position that offers the opportunity to make a meaningful impact while growing professionally in a supportive work environment.<br><br>Responsibilities:<br>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and referrals.<br>• Accurately document all client interactions in web-based systems to ensure seamless record-keeping.<br>• Stay informed about available services, resources, and procedures to effectively assist clients.<br>• Collaborate with internal teams to address client needs and deliver timely solutions.<br>• Maintain a high standard of professionalism and empathy in all communications.<br>• Utilize CRM tools and other software platforms to manage client information efficiently.<br>• Assist clients with billing inquiries, benefit functions, or other service-related questions.<br>• Operate call center systems such as Avaya CMS to manage and monitor call activities.<br>• Support continuous improvement efforts by identifying gaps or areas for enhancement in client services.
<p>Call Center Representative (Contract-to-Hire)</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Role</strong></p><p> We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a <strong>contract-to-hire opportunity</strong> for individuals who are passionate about helping others, value exceptional customer service, and want to make a meaningful difference in customers’ lives every day.</p><p>In this role, you will be the first point of contact for customers, handling a high volume of inbound calls while providing accurate information, support, and solutions in a professional and empathetic manner.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to move to a <strong>hybrid schedule</strong> upon successful completion of the contract period and based on performance</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in a fast-paced call center environment</li><li>Assist customers with questions, concerns, and service-related needs</li><li>Provide clear, accurate, and empathetic communication on every interaction</li><li>Document customer interactions thoroughly and accurately in internal systems</li><li>Follow established call center procedures, policies, and quality standards</li><li>Escalate issues appropriately while maintaining a positive customer experience</li><li>Maintain professionalism and reliability in a team-oriented office setting</li></ul><p><br></p>
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
We are looking for a motivated Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a key role in connecting individuals with vital services and resources, ensuring a positive and impactful experience for every interaction. This is an opportunity to contribute to meaningful work in the non-profit sector while developing your attention to detail in a supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, referrals, and support as needed.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available programs, services, and resources to effectively address client needs.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.<br>• Deliver exceptional customer service, maintaining a courteous and empathetic approach in all communications.<br>• Utilize CRM and other software tools to track and manage client cases efficiently.<br>• Assist with billing and benefit-related functions when applicable.<br>• Monitor and report call metrics using platforms like Avaya CMS to improve service outcomes.<br>• Ensure compliance with organizational policies and procedures while handling sensitive information.
<p>We are looking for a dedicated Customer Service Representative to join our team in Dana Point, California. In this Contract position, you will play a vital role in delivering exceptional service to customers, handling inquiries, and ensuring smooth communication. This role is ideal for someone who excels in a fast-paced environment and has a passion for assisting others.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing customer inquiries with professionalism and care.</p><p>• Manage customer communication effectively through email correspondence and phone calls.</p><p>• Handle data entry tasks accurately to maintain up-to-date records.</p><p>• Schedule appointments and coordinate calendars efficiently.</p><p>• Process orders and ensure timely follow-up with customers.</p><p>• Provide support in resolving customer concerns and escalating issues when necessary.</p><p>• Utilize Microsoft Excel and Word to create reports and manage documentation.</p><p>• Maintain a positive and helpful attitude while delivering outstanding customer service.</p><p>• Collaborate with team members to enhance overall customer satisfaction.</p>
<p>Are you passionate about delivering exceptional service and building lasting relationships with clients? Our company is seeking a dedicated Customer Service Representative to join our team. In this role, you’ll be the primary point of contact for client inquiries, ensuring a positive experience with every interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently while maintaining high satisfaction.</li><li>Maintain accurate records of customer interactions and update account information as needed.</li><li>Collaborate with team members to identify solutions and escalate complex issues when necessary.</li><li>Proactively offer information about products and services to address client needs.</li></ul><p><br></p>
<p>Our client, a leading organization in Chula Vista, CA is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for individuals passionate about delivering high-quality service and resolving inquiries in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Field incoming customer inquiries via phone, email, and chat, providing timely and accurate information</li><li>Resolve customer questions, complaints, and issues with professionalism and empathy</li><li>Document all customer interactions and follow-up tasks within the system</li><li>Coordinate with internal teams to ensure a seamless customer experience</li><li>Process orders, returns, and exchanges as needed</li><li>Ensure customer satisfaction while striving to exceed expectations</li></ul><p><br></p>
We are looking for a compassionate and detail-oriented Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a vital role in connecting individuals to essential services, supporting community outreach, and delivering outstanding customer service. If you are passionate about making a difference and thrive in a mission-driven environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming inquiries and provide accurate information, referrals, or assistance based on client needs.<br>• Maintain detailed records of all client interactions using web-based systems.<br>• Stay informed about community resources and services to effectively address client concerns.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.<br>• Deliver exceptional customer service in every communication, upholding organizational standards.<br>• Utilize software tools such as CRM systems, billing platforms, and chat programs to manage tasks efficiently.<br>• Assist clients with benefit and billing inquiries while providing clear and concise explanations.<br>• Handle customer calls professionally, ensuring their needs are addressed in a timely manner.<br>• Monitor and analyze data using tools like Avaya CMS to optimize service performance.<br>• Support continuous improvement initiatives to enhance customer experience and operational efficiency.
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p>Our client, a well-established company in San Diego, CA is seeking a personable and detail-oriented Client Services Representative to join their team. This position plays a critical role in delivering outstanding customer service and supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, and in person.</li><li>Maintain accurate client records and documentation, ensuring confidentiality and compliance.</li><li>Coordinate client appointments, meetings, and follow-up communications.</li><li>Resolve client issues or concerns promptly and professionally, escalating complex matters as needed.</li><li>Support account management and assist with onboarding new clients.</li><li>Collaborate with internal teams to provide seamless service and resolve any process gaps.</li></ul>
We are looking for a dedicated Customer Experience Specialist to join our mission-driven team in San Diego, California. This position plays a vital role in connecting individuals with essential services and resources, ensuring every interaction reflects our commitment to improving lives and strengthening communities. As a Contract to permanent role, this opportunity offers the potential for long-term growth and meaningful impact within a supportive environment.<br><br>Responsibilities:<br>• Address incoming inquiries with professionalism, providing accurate information, referrals, or assistance tailored to individual needs.<br>• Record detailed and timely notes of all client interactions using web-based systems.<br>• Stay informed about available services, programs, and resources to ensure effective support.<br>• Partner with cross-functional teams to resolve client concerns and deliver comprehensive solutions.<br>• Maintain high standards of customer service through clear and empathetic communication.<br>• Utilize CRM tools and other software platforms to manage and track client engagement.<br>• Support billing and benefit-related queries, ensuring accuracy and compliance.<br>• Assist clients with navigating systems such as Epic Software or other relevant platforms.<br>• Handle inbound calls efficiently while prioritizing customer satisfaction.<br>• Contribute to the continuous improvement of processes and client experiences.
<p>Our company is seeking a dedicated Call Center Specialist to join our team and deliver outstanding service to clients and customers. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls efficiently and professionally, addressing questions, concerns, or requests.</li><li>Accurately document call information in internal systems and update customer records.</li><li>Provide timely resolution of issues, escalating complex cases to the appropriate department when necessary.</li><li>Meet established performance metrics for call quality, response time, and customer satisfaction.</li><li>Collaborate with team members to improve processes and ensure a positive overall customer experience.</li></ul><p><br></p>
<p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
<p>A mission-driven nonprofit organization is seeking a dedicated Receptionist / Front Desk Coordinator to support daily administrative operations and workforce development initiatives. This role is ideal for a professional who enjoys being the first point of contact, thrives in a fast-paced environment, and is passionate about community impact and organizational support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for visitors and incoming calls, providing a professional, welcoming, and customer-focused experience</li><li>Manage front desk operations, including phone coverage, correspondence, appointment scheduling, and visitor coordination</li><li>Support outreach and workforce development programs aimed at expanding apprenticeship, training, and career pathway opportunities</li><li>Assist with recruitment and engagement activities such as job fairs, orientations, tours, and promotional events</li><li>Coordinate and schedule tours of the training center for prospective participants, partners, and community groups</li><li>Maintain organized files, records, and documentation; assist with audit preparation and administrative reporting</li><li>Collaborate with internal teams to support onsite and offsite events, presentations, and meetings</li><li>Partner with marketing staff to assist with social media content, flyers, and promotional materials to enhance program visibility</li><li>Support special projects and administrative initiatives as assigned by leadership</li></ul><p><br></p>
<p>Our nonprofit client is seeking a personable and organized Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This role is ideal for someone who takes pride in delivering excellent service and maintaining a welcoming, efficient front office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a friendly and professional first impression.</li><li>Answer and route phone calls, respond to general inquiries, and provide information about the organization’s programs and services.</li><li>Manage appointment scheduling, maintain office calendars, and coordinate meeting logistics.</li><li>Handle incoming and outgoing mail, package deliveries, and office supply inventory.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative support for staff and special projects as needed.</li></ul><p><br></p>