<p>We are looking for a detail-oriented <strong>Customer Service</strong> to join our team in Leola, Pennsylvania. The Customer Service Representative (CSR) is the first point of contact for homeowners, retailers, and community managers within the manufactured housing industry. This role is responsible for providing exceptional customer support by answering questions, processing service requests, resolving issues, and ensuring positive customer experiences. The CSR will act as a liaison between customers, internal departments (sales, service, production), and external partners to ensure that homes and related services are delivered and maintained at the highest level of quality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.</li><li>Assist homeowners, retailers, and communities with warranty claims, service requests, and product questions.</li><li>Coordinate with service technicians, parts coordinator(s), purchasing department and production teams to schedule repairs and ensure timely resolution of issues.</li><li>Maintain accurate records of all customer interactions, complaints, and resolutions in ERP systems.</li><li>Educate customers on warranty coverage, maintenance guidelines, and proper home care.</li><li>Process orders for replacement parts and track shipments to ensure timely delivery.</li><li>Handle escalated concerns with professionalism and work toward fair resolutions.</li><li>Collaborate with sales and manufacturing teams to communicate customer feedback for continuous improvement.</li><li>Ensure compliance with federal, state, and company regulations specific to manufactured housing.</li><li>Support special projects, service campaigns, and customer satisfaction initiatives.</li></ul><p><br></p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>Reputable, private equity firm seeks a success-driven, Fund Accountant who is eager to grow within the funds/investment industry. In this role, you will be responsible for overseeing numerous financial funding and investment operations such as: tracking budgeting and forecasting models, preparing financial statements, assisting with the annual audit process, completing treasury and compliance tasks, monitoring fund expenses, and communicating fund performance and financial results to management/stakeholders. The ideal Fund Accountant for this role should have excellent analytical skills, great research abilities, and in-depth knowledge of generally accepted accounting principles.</p><p><br></p><p>Primary Responsibilities</p><p>· Capture and record fund activities</p><p>· Daily AP/AR transactions</p><p>· Oversee various investment funds</p><p>· Prepare fund accounting financial statements/reports</p><p>· Assist with the annual audit process</p><p>· Supervise reconciliation of investment portfolios</p><p>· Gather treasury filings as needed</p><p>· Maintain strong client relationships</p><p>· Ad hoc vendor relation projects</p>
<p>Robert Half is seeking a highly skilled and experienced Corporate Tax Director for our growing client. The Corporate Tax Director role will be tasked with managing all facets of the company's tax strategy, compliance, planning, and reporting, this role ensures adherence to tax obligations across all jurisdictions while mitigating risk and enhancing tax efficiency. The preferred candidate will possess extensive expertise in federal and state tax regulations, demonstrate exceptional leadership capabilities, and have a proven track record of success within dynamic, fast-growing organizations where structures and priorities are constantly evolving.</p><p><br></p><p>Primary Responsibilities:</p><ul><li>Direct and oversee the corporate tax function of the company, encompassing strategy, planning, compliance, and reporting </li><li>Guarantee the accurate and punctual submission of all federal, state, local, and supplementary tax filings </li><li>Formulate and implement tax strategies aimed at optimizing the company’s effective tax rate and cash flow position </li><li>Supervise tax accounting and reporting under US GAAP, including the preparation of tax provisions and related disclosures </li><li>Create and manage a tax reporting dashboard to track key strategies, deliverables, and initiatives </li></ul><p><br></p>
<p>We are looking for a detail-oriented <strong>Partnership Accountant</strong> to join our team in Lancaster, Pennsylvania. This role requires a strong background in accounting practices and the ability to manage financial processes effectively. The ideal candidate will play a critical role in ensuring accurate reporting, payroll processing, and budget coordination.</p><p><br></p><p>Responsibilities:</p><p>• Generate comprehensive monthly, quarterly, and annual financial reports, including specialized reporting as needed.</p><p>• Process payroll efficiently and ensure timely distribution.</p><p>• Review, approve, and process invoices while maintaining accurate records.</p><p>• Coordinate the annual budget development process and submit finalized budgets to relevant agencies.</p><p>• Set up accounting records for newly established communities and manage closures when necessary.</p><p>• Prepare detailed financial statements to support year-end audit procedures.</p><p>• Provide guidance to new Community Managers regarding their accounting responsibilities.</p><p>• Perform construction draws and monitor expenses related to construction projects.</p><p>• Incorporate organizational policies on racial equity, diversity, and inclusion into departmental decisions and practices. Partnership</p>
We are looking for a skilled Salesforce Developer to join our team in Philadelphia, Pennsylvania. In this role, you will act as the primary technical expert for our Litify platform, ensuring its customization, automation, and optimization to meet organizational needs. You will collaborate closely with various departments to deliver innovative solutions and maintain system efficiency.<br><br>Responsibilities:<br>• Act as the main developer for the Salesforce Litify platform, supporting system administrators.<br>• Create and maintain custom workflows, automations, and integrations tailored to business requirements.<br>• Build and refine dashboards and reports to provide actionable insights.<br>• Work with stakeholders to design and implement solutions that align with organizational goals.<br>• Partner with IT and operations teams to improve interdepartmental workflows.<br>• Assist with data migration, testing, and ensuring readiness for system launches.<br>• Monitor system health and resolve technical issues promptly.<br>• Drive post-launch updates and continuous system enhancements.
