We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
<p><strong>Linux Support Engineer</strong></p><p><strong>Location: Hybrid in Philadelphia, PA (4x/week)</strong></p><p><strong>Duration: Through 12/31/26, extensions likely</strong></p><p><br></p><p>This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.</p><p><br></p><p>Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
<p><strong>DevOps Engineer II </strong></p><p><strong>Service Type:</strong> 10-Month Contract, Potential for Extension </p><p><strong>Location: </strong>Onsite Philadelphia, PA </p><p><strong>On‑Call Rotation:</strong> Every 11–13 days (24-hour primary on-call; after 7:00 PM ET escalations handled by an offshore team)</p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>DevOps Engineer II</strong> to support a large-scale, distributed network platform operating in a 24x7 production environment. This role focuses on system and network operations, platform stability, incident mitigation, and change management. The engineer will follow established operational processes while collaborating with engineering and product teams to improve reliability, performance, and automation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support platform stand-up, software installation, and ongoing system and network maintenance</li><li>Perform change implementations including system upgrades, hardware replacement (RMA), and automation efforts</li><li>Troubleshoot Linux, network, and system hardware issues in a production environment</li><li>Participate in on-call rotation and incident mitigation for highly available systems</li><li>Identify recurring issues and partner with development teams on long-term solutions</li><li>Support virtualization-based network platforms and follow existing operational procedures</li><li>Collaborate with product and project teams to operationalize new technologies</li><li>Promote and follow established operational, quality, and reliability standards</li></ul>
<p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
We are looking for a PC Technician to support hardware deployment, troubleshooting, and workstation setup in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is hands-on, detail-oriented, and comfortable working with a range of computer equipment and peripherals. The role focuses on maintaining reliable desktop and device performance while ensuring users have properly configured technology for daily operations.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, and related hardware across the site.<br>• Diagnose and resolve equipment issues involving workstations, peripherals, and other end-user devices.<br>• Set up and organize cabling for computers, monitors, and connected hardware to ensure clean and functional installations.<br>• Provide technical support for Dell and Apple devices, including basic repairs, replacements, and configuration updates.<br>• Perform hardware upgrades and component replacements such as memory, drives, and accessories when needed.<br>• Track equipment status, document completed work, and maintain accurate records of hardware activities.<br>• Assist with device rollouts, workstation moves, and other onsite technical support tasks as assigned.
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking.<br>Key Responsibilities<br><br>Support the onboarding process for seasonal hires, including new hire documentation and system entry<br>Maintain and update employee records while handling confidential information with discretion and professionalism<br>Utilize UKG (UltiPro) to enter, update, and manage employee data<br>Track onboarding progress and documentation using Excel and other organizational tools<br>Assist with HR administrative tasks as needed to support the broader HR team<br>Ensure accuracy and compliance with company policies and procedures throughout the onboarding process<br><br>Qualifications<br><br>Prior administrative experience, preferably in an HR or onboarding support role<br>Experience using UKG (UltiPro) or similar HRIS platforms preferred<br>Proficiency in Microsoft Excel for tracking, organizing, and reporting information<br>Strong attention to detail and ability to handle confidential information confidently<br>Excellent organizational and communication skills<br>Ability to manage multiple tasks in a fast-paced, seasonal hiring environment<br><br>Work Environment<br><br>Contract position supporting a high-volume, seasonal onboarding cycle<br>Collaborative HR team environment