<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
We are looking for an experienced IT Manager to join our team in Kalamazoo, Michigan. This role involves overseeing the organization's technology infrastructure, ensuring systems run smoothly, and implementing innovative solutions to meet business needs. The ideal candidate will bring technical expertise, leadership skills, and a proactive approach to managing IT resources and projects.<br><br>Responsibilities:<br>• Develop and enforce IT policies, procedures, and best practices to optimize system performance and security.<br>• Manage and maintain hardware, software, and network systems to ensure seamless operations.<br>• Lead IT projects, including system upgrades, migrations, and new technology implementations.<br>• Establish and oversee data security protocols, backup solutions, and disaster recovery plans.<br>• Monitor and analyze system performance, addressing any issues or inefficiencies in a timely manner.<br>• Build and maintain relationships with vendors, negotiating contracts for services and products.<br>• Provide technical support and training to staff, ensuring they can effectively utilize IT resources.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational capabilities.
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
