We are looking for a detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, creating a welcoming environment.<br>• Accurately gather and input patient demographic, medical, and insurance information.<br>• Verify insurance coverage and eligibility, resolving discrepancies as needed.<br>• Process payments, including copays and deductibles, and provide clear financial explanations to patients.<br>• Schedule and confirm patient appointments, optimizing the schedule for efficiency.<br>• Address patient inquiries and concerns with empathy and professionalism.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care.<br>• Maintain organized records and ensure compliance with data protection regulations.<br>• Assist with general office tasks, such as filing, scanning, and data entry.<br>• Uphold front desk policies and procedures to ensure smooth operations.
We are looking for a highly organized and detail-driven Administrative Assistant to join our team on a contract basis in Kalamazoo, Michigan. In this role, you will support healthcare professionals and leadership by ensuring smooth day-to-day operations. This opportunity allows you to make a meaningful impact within the healthcare industry while building valuable administrative experience.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to healthcare teams, ensuring efficient operations and timely task completion.<br>• Schedule and coordinate meetings, appointments, and events, both in-person and virtual, to maintain organized workflows.<br>• Prepare, edit, and distribute reports, presentations, and documentation related to patient care and operational initiatives.<br>• Perform accurate data entry and maintain confidential records, including patient and organizational information.<br>• Assist with compliance-related tasks, such as preparing regulatory reports and ensuring adherence to healthcare standards.<br>• Collaborate with various departments to optimize resources, improve processes, and contribute to operational efficiency.<br>• Communicate professionally with patients, staff, and external stakeholders, providing excellent customer service.<br>• Support healthcare leaders with administrative tasks tied to initiatives like documentation improvement and digital transformation.<br>• Contribute to cost-containment efforts by streamlining processes and identifying efficiencies.
