We are looking for an experienced Accounting Manager to oversee financial operations for a dynamic organization in Benton Harbor, Michigan. This long-term contract position requires a detail-oriented individual who can streamline accounting processes, ensure accurate reporting, and provide mentorship to entry-level team members. The ideal candidate will have a strong background in accounting principles and be adept at managing financial statements, reconciliations, and payroll.<br><br>Responsibilities:<br>• Prepare and manage comprehensive financial statements for consolidation and reporting purposes.<br>• Oversee month-end closing activities, ensuring accuracy in journal entries and account reconciliations.<br>• Handle vendor invoicing, including processing and addressing payment inquiries.<br>• Manage payroll operations for approximately 45 employees using QuickBooks Desktop.<br>• Transition financial processes from cash basis to accrual accounting, including adjustments for prepaid expenses and accruals.<br>• Support HR-related tasks and provide guidance in the absence of key personnel.<br>• Collaborate with external accountants to facilitate tax returns and audits.<br>• Ensure compliance with financial standards and reporting requirements for private equity investors.<br>• Identify and correct errors in financial transactions and implement measures to prevent duplication.<br>• Provide training and mentorship to team members, fostering growth and efficiency.
<p>Are you an accounting leader who thrives in delivering accuracy, maintaining strong organization, and collaborating across teams? We are seeking an <strong>Accounting Manager </strong>to lead core accounting operations and work closely with business leadership. For more information, please contact <strong>Katie Ruger </strong>at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee essential accounting functions including general ledger activities, tax compliance, financial reporting and analysis, and internal controls.</li><li>Ensure that transaction systems and workflows operate efficiently and accurately.</li><li>Supervise and develop the accounting team, managing day-to-day responsibilities and driving team performance.</li><li>Manage monthly closings, account reconciliations, and resolve any discrepancies or reconciling items.</li><li>Conduct research and prepare adjusting journal entries as needed.</li><li>Support annual audits as well as other financial projects.</li><li>Assist with annual budgeting and quarterly forecasting activities.</li><li>Prepare reports and presentations for all levels of management.</li><li>Maintain and implement internal controls, policies, and accounting procedures.</li><li>Oversee tax compliance across income, sales, and property tax areas.</li><li>Partner with HR on benefit-related matters, including fiduciary responsibilities for the 401K plan.</li><li>Identify and proactively address business issues impacting financial results, collaborating with management to develop solutions.</li><li>Establish and track performance metrics and KPIs for the team.</li><li>Coach and mentor staff to ensure individual and organizational growth.</li></ul><p><br></p>
<p>On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences.</p><p><br></p><p>Compensation: $60,000-$70,000 + 10% Bonus</p><p>8:00am-5:00pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the customer service team</p><p>• Cultivate a positive and productive team atmosphere</p><p>• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.</p><p>• Address operational challenges to improve customer satisfaction</p><p>• Provide administrative support to the District Manager</p><p>• Supervise office operations, including clerical tasks, records management, and workflow coordination.</p><p>• Organize and execute training programs, workshops, meetings, and special events to support team development.</p><p>• Make sure KPI's are met total calls, abandoned calls, wait times, etc. </p><p>• Recommend and implement process improvements to enhance service quality and operational efficiency.</p>
We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Grand Rapids, Michigan. In this role, you will oversee the accounts payable operations, ensuring accuracy, compliance, and efficiency in financial processes. This position is ideal for someone with strong attention to detail, leadership skills, and a passion for optimizing workflows.<br><br>Responsibilities:<br>• Supervise daily operations of the accounts payable department to ensure smooth and efficient processing.<br>• Manage vendor invoice processing, employee expense reports, and payment runs with accuracy and timeliness.<br>• Maintain and enhance internal controls to ensure compliance with company policies and regulatory standards.<br>• Address and resolve invoice discrepancies and vendor inquiries with careful attention and in a timely manner.<br>• Oversee vendor setup and maintenance, including W-9 collection and 1099 reporting.<br>• Support month-end and year-end financial close activities, including reconciliations and accruals.<br>• Collaborate with other departments, such as Purchasing and Operations, to streamline processes and resolve issues.<br>• Identify and implement opportunities for process improvements and automation to enhance efficiency.<br>• Prepare and deliver accounts payable metrics and reports to management for informed decision-making.<br>• Assist with both internal and external audits, ensuring accurate documentation and compliance.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Grand Rapids NT, Michigan. This contract-to-permanent position offers the opportunity to work in a dynamic environment within the investment management industry. The ideal candidate will bring excellent organizational and communication skills to support the day-to-day operations of our office.<br><br>Responsibilities:<br>• Warmly greet visitors and ensure they are directed to the appropriate individual or department.<br>• Manage incoming phone calls using a multi-line switchboard system, providing prompt and courteous assistance.<br>• Schedule and coordinate appointments, maintaining an organized and up-to-date calendar.<br>• Handle filing tasks to maintain accurate and efficient recordkeeping systems.<br>• Perform data entry tasks with precision and attention to detail.<br>• Support the setup, check-in process, and teardown for educational classes held throughout the year.<br>• Collaborate with team members to ensure seamless daily operations.<br>• Provide general administrative support as needed, including correspondence and documentation management.
<p><strong>UX/UI Designer </strong></p><p><strong>13 Week Contract, Extension</strong></p><p><strong>Remote </strong>(Preferred locations: Orlando, FL, San Jose, CA, Fort Wayne, IN, Portage, MI) </p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking a UX/UI Designer to join a newly formed smart care business unit within a medical technology organization. This team brings together innovative capabilities across mobile applications, web platforms, wearable devices, and ambient intelligence solutions to support modern clinical and caregiving environments.</p><p>Designers in this role will contribute across a diverse product portfolio, collaborating closely with cross‑functional partners to create thoughtful, intuitive, and multimodal user experiences. The work spans web, mobile, and light UI for physical devices, with growing emphasis on voice interaction, natural language experiences, and AI‑enabled products.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design user experiences across web, mobile, and light UI on physical devices</li><li>Contribute to multimodal UX solutions, including visual, voice, and interaction patterns</li><li>Apply UX/UI design principles, human‑centered design methodologies, and design thinking practices</li><li>Create wireframes, prototypes, and design concepts using Figma</li><li>Participate in and support design research, usability testing, and synthesis of insights</li><li>Collaborate with product managers, engineers, and other designers in a highly collaborative environment</li><li>Plan and facilitate workshops to help teams reframe problems and explore solution spaces</li><li>Communicate design rationale clearly through visual, written, and verbal methods</li><li>Advocate for user needs while balancing technical and business constraints</li></ul>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Eaton Rapids, Michigan. In this Contract to permanent position, you will play a vital role in managing financial transactions, ensuring compliance, and maintaining accurate records. This role requires exceptional organizational skills and proficiency in handling both electronic and physical documentation.<br><br>Responsibilities:<br>• Accurately input financial data into relevant systems, ensuring precision and timeliness.<br>• Organize and manage electronic files and physical documents for easy retrieval and compliance.<br>• Collaborate with team members to foster a respectful and efficient working environment.<br>• Assist with tax preparation processes, ensuring all documentation aligns with compliance standards.<br>• Utilize Microsoft Suite tools to scan, manage, and organize electronic documents effectively.<br>• Handle bank transactions such as deposits, withdrawals, and transfers with accuracy.<br>• Sort and process incoming mail to ensure timely distribution and action.<br>• Support government filing and compliance activities as needed.<br>• Maintain reliable and efficient management of document categories and databases.
We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.<br><br>Responsibilities:<br>• Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources.<br>• Conduct health screenings and assessments to develop personalized care plans tailored to individual needs.<br>• Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies.<br>• Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals.<br>• Collaborate with residents to establish health and wellness goals that align with their overall service plans.<br>• Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care.<br>• Facilitate documentation collection for benefit applications, including Medicaid and disability services.<br>• Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed.<br>• Track and report metrics to support program evaluation and continuous improvement.<br>• Participate in weekly team meetings to discuss case reviews and interdisciplinary planning.
<p>We are looking for a skilled Administrative Assistant to join a team in Grand Rapids, Michigan. As part of a non-profit organization, this Contract to permanent position focuses on providing critical support to individuals in need of housing resources while ensuring compliance with program guidelines and regulatory requirements. This role combines administrative expertise with a commitment to helping individuals and families achieve stability and self-sufficiency.</p><p><br></p><p>Responsibilities:</p><p>• Deliver high-quality administrative support to the program supervisor and team, ensuring smooth operations and adherence to organizational policies.</p><p>• Evaluate the eligibility and service needs of individuals and families facing homelessness or housing challenges.</p><p>• Assist participants in identifying and securing housing options that align with program requirements and personal preferences.</p><p>• Maintain effective communication with property managers, tenants, and community stakeholders to foster positive relationships.</p><p>• Conduct inspections to verify that rental properties meet Housing Quality Standards and are suitable for program participants.</p><p>• Develop individualized housing plans that empower participants to achieve long-term stability and independence.</p><p>• Facilitate workshops and training sessions to educate participants on tenant responsibilities, workforce development, and self-sufficiency.</p><p>• Accurately manage participant files and program data, ensuring compliance with funding and reporting requirements.</p><p>• Collaborate with external agencies and professionals to coordinate services and support for participants.</p><p>• Contribute to team meetings, strategic planning, and development initiatives focused on attention to detail to enhance service delivery.</p>
We are looking for a dedicated Billing Specialist to join our team in Grand Rapids, Michigan. This role is ideal for individuals who excel in managing high-volume invoicing, maintaining accuracy under tight deadlines, and collaborating across departments to deliver exceptional billing services. The ideal candidate will take pride in their organizational skills and commitment to ensuring seamless billing operations.<br><br>Responsibilities:<br>• Generate and process large volumes of client invoices with precision, adhering to contract terms and billing schedules.<br>• Perform detailed reconciliations of project data, hours, and expenses to ensure invoice accuracy and completeness.<br>• Collaborate with project managers, consultants, and finance teams to address discrepancies and align billing processes.<br>• Review aging reports and support collections efforts to ensure timely payments.<br>• Maintain organized and accurate records of billing activities, including coding and documentation.<br>• Apply billing adjustments, credits, and re-bills as necessary to resolve issues.<br>• Deliver excellent customer service by addressing client inquiries regarding invoices and account statements.<br>• Contribute to month-end close tasks, including preparing billing summaries and revenue reports.<br>• Identify and implement improvements to streamline billing workflows and enhance efficiency.
<p>We are seeking a proactive and detail-oriented Administrative Assistant for an ongoing opportunity with our team. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to providing exceptional administrative support. This position is well-suited for individuals comfortable multitasking in a dynamic, team-oriented environment.</p><p>Key Responsibilities:</p><ul><li>Manage and maintain schedules, appointments, and calendars for leaders and team members</li><li>Prepare, edit, and proofread correspondence, reports, and presentations</li><li>Coordinate meetings, conference calls, and events (including logistics, agendas, and materials)</li><li>Handle incoming calls, emails, and other communications in a professional manner</li><li>Maintain organized files, records, and documentation (physical and electronic)</li><li>Process expense reports, purchase orders, and invoices as required</li><li>Order office supplies and manage inventory</li><li>Support team projects with research, tracking, and reporting duties as needed</li><li>Complete other administrative tasks as assigned</li></ul>
We are looking for a highly skilled Senior Financial Analyst with a strong background in manufacturing to join our team on a long-term contract basis. In this role, you will play a pivotal part in driving financial accuracy, delivering insightful analytics, and supporting strategic decision-making processes. This position offers an exciting opportunity to collaborate across departments and contribute to the financial success of a dynamic organization in the paper/packaging industry.<br><br>Responsibilities:<br>• Oversee month-end and quarter-end close activities, ensuring all financial processes are completed accurately and on time.<br>• Prepare and analyze financial statements, reconciliations, journal entries, and accruals to support reporting objectives.<br>• Conduct detailed Price/Volume/Mix analysis to uncover revenue drivers and identify margin improvement opportunities.<br>• Collaborate with operations, supply chain, and commercial teams to interpret financial results and variances.<br>• Develop and refine management reporting tools, dashboards, and key performance indicators (KPIs).<br>• Lead budgeting, forecasting, and variance analysis efforts to provide actionable insights.<br>• Deliver comprehensive financial analyses to inform operational and strategic decisions.<br>• Identify and implement process enhancements to improve financial reporting and workflow efficiency.<br>• Support inventory accounting and manufacturing variance analysis to ensure accurate financial representation.
We are looking for an Administrative Assistant to join our team in Grand Rapids, Michigan, for a Contract to permanent position within the non-profit sector. This role requires a detail-oriented individual who thrives in administrative and operational tasks, supporting program goals and ensuring compliance with regulatory requirements. The ideal candidate will contribute to the organization’s mission by providing exceptional service and maintaining efficient office operations.<br><br>Responsibilities:<br>• Provide administrative support to ensure smooth daily operations, including managing schedules and coordinating meetings.<br>• Handle inbound calls, addressing inquiries and directing them to the appropriate department.<br>• Perform data entry tasks with accuracy to maintain organized and up-to-date records.<br>• Serve as the first point of contact for visitors, managing receptionist duties with a welcoming demeanor.<br>• Assist in preparing, organizing, and distributing documents and reports as needed.<br>• Maintain compliance with organizational policies and procedures, ensuring adherence to regulatory standards.<br>• Collaborate with team members to support program initiatives and achieve targeted outcomes.<br>• Monitor and manage office supplies inventory, placing orders as necessary to maintain stock.<br>• Participate in team meetings, providing input and updates on administrative tasks.<br>• Support the collection and reporting of program data to meet organizational and funding requirements.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
We are looking for an experienced Payroll Supervisor to join our team in Holland, Michigan. This hybrid role offers a dynamic blend of payroll oversight and accounting responsibilities, requiring someone with strong attention to detail who excels in both operational and leadership tasks. The ideal candidate will thrive in a collaborative environment and bring expertise in payroll processes, compliance, and financial reporting.<br><br>Responsibilities:<br>• Manage bi-weekly payroll operations, ensuring accuracy in wage calculations, deductions, taxes, and direct deposit processing.<br>• Maintain payroll documentation and ensure adherence to federal, state, and local regulations.<br>• Supervise payroll staff, providing guidance, training, and support to resolve inquiries effectively.<br>• Generate payroll-related reports and assist with internal and external audits.<br>• Prepare journal entries related to payroll and contribute to month-end financial closing activities.<br>• Reconcile payroll accounts and maintain the integrity of the general ledger.<br>• Assist in budgeting and forecasting labor costs and payroll expenses.<br>• Compile financial reports related to payroll and employee benefits for management review.<br>• Identify and implement improvements to payroll and accounting workflows to enhance efficiency.<br>• Collaborate with finance and HR teams to ensure compliance and support audits and system upgrades.
Robert Half is seeking success driven and customer-focused Sales Associates to support a high‑volume theatrical event. This role is ideal for individuals with strong communication skills, a friendly and engaging personality, and the ability to work effectively in fast‑paced, guest‑facing environments. <br> We are looking for 15 customer-focsude Sales Associates! This is the perfect role to supplement your income in the evenings and weekends <br> Position Overview Sales Associates will assist guests during multiple weekly shows by performing retail, merchandise, and cash-handling duties. Candidates should be quick learners who can adapt to routine operational needs and maintain an exceptional level of guest service. This role requires physical stamina, including the ability to stand for extended periods and lift boxes up to 40 lbs. A mandatory orientation/training session will occur on the first day, with scheduling details provided at that time. There are typically 7–8 shows per week, and candidates should be able to commit to at least 4 shows weekly, including one weekend shift. Scheduling is based on business needs and is not guaranteed. A uniform top will be provided; employees must supply black pants and black shoes. Face masks are available upon request. Responsibilities Provide exceptional service to guests of all ages in a fast-paced, customer-facing environment Perform accurate and efficient cash-handling and retail transactions Maintain clean, organized, and well-stocked kiosk areas Respond quickly and proactively to guest needs and questions Monitor product levels and assist with kiosk replenishment Work collaboratively with team members to meet shared goals Maintain proper spatial awareness in a narrow kiosk workspace Follow the required appearance guidelines Stand, push, pull, and twist to retrieve products for up to 5.5 hours
We are looking for a skilled ERP/CRM Developer to join our team in Kalamazoo, Michigan. In this role, you will be responsible for managing and enhancing our Infor CloudSuite Industrial (CSI) system, ensuring technical solutions align with business objectives. Collaboration with cross-functional teams will be critical to deliver effective system configurations, integrations, and support services.<br><br>Responsibilities:<br>• Design and implement technical solutions within the Infor CloudSuite Industrial (CSI) system to meet business objectives.<br>• Analyze and interpret business requirements to ensure solutions address functionality, performance, and security needs.<br>• Configure, develop, and test system features, including integrations, reporting, and data synchronization.<br>• Provide Tier 3 support for deployed solutions and troubleshoot complex system issues to maintain optimal operations.<br>• Develop and maintain system documentation, user guides, and training materials for team members.<br>• Monitor system performance and implement regular updates, patches, and optimizations.<br>• Identify opportunities for process improvements and system enhancements to increase efficiency.<br>• Collaborate with functional leads, project managers, and technical teams to ensure seamless solution delivery.<br>• Travel to company sites as needed to support system implementations and maintenance.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Portage, Michigan. In this role, you will provide essential IT support to ensure smooth operations, troubleshoot technical issues, and assist users with their technology needs. This position requires a proactive individual capable of handling diverse tasks and maintaining high standards of service.<br><br>Responsibilities:<br>• Operate the IT Help Desk, addressing and resolving support tickets efficiently to minimize downtime.<br>• Configure and set up new hardware and software for users, ensuring proper functionality.<br>• Provide basic training and guidance to users to enhance their understanding of IT systems.<br>• Collaborate on project-based tasks as directed by the IT Director to support organizational goals.<br>• Monitor and manage the antivirus server and patch management systems to ensure all devices are secure and up to date.<br>• Utilize remote control software to deliver support to personnel across various locations.<br>• Maintain thorough and accurate documentation for IT processes and department operations.<br>• Stay informed on industry trends by attending webinars, conferences, and educational sessions.<br>• Perform other IT-related duties as assigned to support the department's needs.
<p>We are looking for a dedicated Administrative Coordinator to join our team in Kalamazoo, Michigan. This contract position requires a detail-oriented individual to provide essential administrative support in an educational university environment. The role involves managing office operations, overseeing event coordination, and ensuring smooth communication across various departments. Shifts: Monda-Friday 9-4pm, with 30 min for unpaid lunch</p><p>Dates: March 4 through to about April 17</p><p>Top experience preferred:</p><ul><li>Strong customer skills with people from various backgrounds, including students, professors, and visitors</li><li>Excellent organizational skills</li><li>Basic office skills</li></ul><p>Responsibilities:</p><p>• Oversee daily office operations, including ordering supplies, supervising student workers, and providing technical and media support to faculty.</p><p>• Manage room reservations, coordinate media services, and liaise with help desk and facilities teams.</p><p>• Collect and organize syllabi and other departmental documents.</p><p>• Confirm and support pre-planned events, ensuring all logistical details are in place.</p><p>• Coordinate small-scale events or meetings as needed.</p><p>• Track project progress and maintain accurate documentation.</p><p>• Manage calendars and schedules to ensure efficiency and organization.</p><p>• Handle expense reimbursements and maintain records for financial tracking.</p>
We are looking for an experienced Paralegal to join our team in Grand Rapids, Michigan. The ideal candidate will provide essential support for litigation cases, focusing on personal injury and no-fault matters. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Assist attorneys with drafting and reviewing legal documents related to litigation cases.<br>• Conduct thorough research and gather evidence to support trial preparation and case strategy.<br>• Manage discovery processes, including organizing and analyzing documents.<br>• Handle case management tasks using specialized software.<br>• Facilitate communication with clients, witnesses, and other parties involved in legal proceedings.<br>• Prepare trial materials, such as exhibits and witness lists.<br>• Monitor deadlines and ensure compliance with court requirements.<br>• Support attorneys in resolving no-fault and personal injury claims.<br>• Maintain accurate and up-to-date case files.<br>• Collaborate with team members to streamline workflows and ensure efficiency.
We are looking for a meticulous Accounting Associate to join our team in Allegan, Michigan. This role is ideal for someone with strong organizational skills and a keen eye for detail, who can support accurate financial operations while maintaining high levels of efficiency. The position involves handling various accounting tasks with precision and attention to detail to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Perform detailed data entry to maintain accurate financial records and databases.<br>• Review and process invoices, ensuring compliance with company policies and procedures.<br>• Assist in the coordination of accounting projects and provide administrative support as needed.<br>• Verify and reconcile financial documents to ensure accuracy and completeness.<br>• Generate financial reports and summaries for management review.<br>• Collaborate with team members to streamline accounting processes and improve efficiency.<br>• Handle confidential information with discretion and care.<br>• Respond to inquiries related to accounting operations in a timely and thorough manner.
We are looking for a detail-oriented Plant Controller to join a dynamic manufacturing team in Coldwater, Michigan. This role requires someone with a strong background in cost accounting and financial analysis, who thrives in a hands-on environment and enjoys collaborating with production teams. The successful candidate will play a key role in managing financial operations and ensuring accuracy in reporting and budgeting.<br><br>Responsibilities:<br>• Oversee product costing and perform thorough cost analyses to support financial decision-making.<br>• Manage physical inventory processes, including accounting and reconciling raw materials, finished goods, and work-in-progress.<br>• Conduct audits and evaluate internal controls to ensure compliance and assist with audits across other locations as needed.<br>• Analyze and report variances, investigating anomalies in purchase price, efficiency, usage, and utilization.<br>• Participate in budgeting and forecasting activities to support both local and divisional financial planning.<br>• Maintain accuracy in the general ledger by preparing monthly account reconciliations and resolving discrepancies promptly.
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Grand Rapids, Michigan. In this role, you will provide exceptional service to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys engaging with people daily.<br><br>Responsibilities:<br>• Respond to inbound calls, addressing customer inquiries and resolving issues promptly.<br>• Provide clear and accurate information about products and services to customers.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain high-quality customer interactions by ensuring professionalism and empathy.<br>• Collaborate with team members to address complex customer concerns.<br>• Handle outbound calls as necessary to follow up with customers or provide updates.<br>• Record and maintain customer information in the system for future reference.<br>• Monitor and ensure compliance with company policies during customer interactions.<br>• Work effectively in a call center environment to meet service level expectations.<br>• Identify opportunities to enhance the customer experience and recommend improvements.
We are looking for an organized and detail-oriented Bookkeeper to join our team in Battle Creek, Michigan. In this role, you will manage financial records, oversee accounts, and ensure the accuracy of transactions. The ideal candidate will possess strong bookkeeping skills and a solid understanding of accounting practices.<br><br>Responsibilities:<br>• Maintain accurate financial records by updating ledgers and tracking transactions.<br>• Manage accounts payable and accounts receivable processes efficiently.<br>• Perform bank reconciliations to ensure consistency in financial records.<br>• Use QuickBooks software to track and report financial data.<br>• Prepare and process payroll in compliance with company policies.<br>• Generate financial reports to support decision-making and budgeting.<br>• Monitor and resolve discrepancies within financial statements or accounts.<br>• Assist with tax preparation and filing as needed.<br>• Collaborate with other departments to ensure seamless financial operations.
