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10 results for Help Desk Analyst I in Jersey City, NJ

Help Desk/Desktop Support Analyst
  • Staten Island, NY
  • onsite
  • Temporary / Contract
  • 20.5865 - 23.837 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
  • 2026-05-18T00:00:00Z
Help Desk/Desktop Support Analyst
  • Piscataway, NJ
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
  • 2026-05-18T00:00:00Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction.<br><br>Responsibilities:<br>• Provide timely and efficient technical support to address user issues related to hardware, software, and network systems.<br>• Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10.<br>• Manage user accounts and permissions within Active Directory, ensuring secure access controls.<br>• Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions.<br>• Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues.<br>• Deliver clear guidance and training to users on system functionalities and best practices.<br>• Collaborate with team members to escalate complex technical issues and implement solutions.<br>• Maintain up-to-date knowledge of system updates and security protocols to enhance support services.<br>• Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution.<br>• Contribute to the development of support procedures and documentation to improve efficiency.
  • 2026-05-12T00:00:00Z
Help Desk/Desktop Support Analyst
  • Somerville, NJ
  • onsite
  • Temporary to Hire
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
  • 2026-05-18T00:00:00Z
It Support Analyst
  • Stamford, CT
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives.<br><br>Responsibilities:<br>• Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues.<br>• Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations.<br>• Maintain the health of essential IT environments, including endpoint devices, server resources, and network components.<br>• Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery.<br>• Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation.<br>• Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review.<br>• Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance.<br>• Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities.<br>• Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes.<br>• Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades.
  • 2026-05-04T00:00:00Z
Data Reporting Analyst
  • Robbinsville, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p><strong>Data Reporting Analyst</strong></p><p>We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul><p><br></p>
  • 2026-04-20T00:00:00Z
Data Analyst
  • Morristown, NJ
  • onsite
  • Temporary / Contract
  • 51.4615 - 59.587 USD / Hourly
  • We are looking for a Data Analyst to join a healthcare organization in Morristown, New Jersey. This Long-term Contract position will focus on shaping scalable data structures that support analytics, reporting, and enterprise data initiatives. The role works closely with technical and business teams to turn complex information needs into well-organized, high-performing data solutions. This opportunity is ideal for someone who is detail oriented, brings strong data modeling expertise, and can contribute in a regulated environment.<br><br>Responsibilities:<br>• Create and refine conceptual, logical, and physical data models across relational, dimensional, and non-relational platforms.<br>• Produce and maintain entity relationship diagrams, data flow artifacts, and supporting documentation that align with organizational standards.<br>• Work alongside engineers, architects, and analysts to ensure data designs enable reliable ingestion, transformation, and reporting processes.<br>• Convert business needs into efficient database structures that support performance, scalability, and long-term usability.<br>• Review model designs for consistency and quality while promoting sound modeling practices across the team.<br>• Maintain metadata, business definitions, lineage details, and data dictionaries to improve transparency and governance.<br>• Support warehouse and mart design by developing schemas suited for analytics and downstream reporting needs.<br>• Investigate and address issues related to data integrity, duplication, and quality through thoughtful structural design.<br>• Contribute to governance and cataloging efforts that improve standardization and enterprise data management.<br>• Deliver modeling outputs within an Agile framework, partnering with teams through iterative sprint cycles.
  • 2026-05-18T00:00:00Z
Data Analyst
  • Somerset, NJ
  • onsite
  • Temporary to Hire
  • 45.6 - 52.8 USD / Hourly
  • We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy.<br><br>Responsibilities:<br>• Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk.<br>• Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions.<br>• Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts.<br>• Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure.<br>• Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources.<br>• Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
  • 2026-05-18T00:00:00Z
Conflicts Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • <p>Robert Half is searching for an experienced<strong> Temporary Conflicts Analyst</strong> to support a law firm on an interim basis. This individual will independently run, review, and clear conflict checks using <strong>Intapp</strong>, with experience handling complex matters involving large financial institutions. This is a <strong>10‑week, on‑site assignment in Downtown Manhattan</strong> requiring someone who can step in immediately and manage a high-volume workflow.</p><p><strong> </strong></p><p><strong>Start Date:</strong> ASAP</p><p><strong>Location:</strong> On-site – Downtown Manhattan</p><p> <strong>Schedule:</strong> Monday–Friday, 9:00 AM–5:00 PM (35 hours/week)</p><p> <strong>Duration:</strong> 10 weeks</p><p> <strong>Pay Rate:</strong> $30–$35 per hour (DOE)</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Run, review, and independently clear conflict checks using <strong>Intapp</strong></li><li>Conduct conflict analysis for <strong>large, complex financial institutions</strong>, including affiliates, subsidiaries, and parent entities</li><li>Identify potential conflicts issues and escalate appropriately</li><li>Communicate clearly and professionally with attorneys and internal teams</li><li>Maintain accuracy and organization while managing a high-volume workload</li></ul><p><br></p>
  • 2026-05-15T00:00:00Z
Tech Support Manager
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 39.5865 - 45.837 USD / Hourly
  • We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity.<br><br>Responsibilities:<br>• Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues.<br>• Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support.<br>• Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance.<br>• Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site.<br>• Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality.<br>• Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness.<br>• Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
  • 2026-05-18T00:00:00Z