We are looking for an experienced Network Engineer to support and enhance a complex technology environment for a credit union in Jacksonville, Florida. This role focuses on building reliable, secure, and scalable network solutions across enterprise infrastructure, cloud platforms, and multi-site operations. The ideal candidate brings deep technical expertise, sound operational judgment, and a proactive approach to maintaining high availability and performance.<br><br>Responsibilities:<br>• Design, implement, and maintain enterprise network architecture spanning local and wide area connectivity, internet services, and voice infrastructure.<br>• Administer and optimize network hardware such as routers, switches, firewalls, and related security technologies to ensure stable and secure operations.<br>• Support cloud-connected infrastructure by managing networking components within Azure and coordinating integration with on-premises environments and data centers.<br>• Monitor network health, investigate performance issues, and resolve connectivity problems using structured troubleshooting and root-cause analysis.<br>• Oversee remote access capabilities, including VPN services, while helping protect systems through effective security controls and intrusion detection measures.<br>• Contribute to backup, resilience, and disaster recovery planning to strengthen business continuity across critical technology services.<br>• Maintain and improve core network services such as DNS, DHCP, IP routing, and related infrastructure dependencies.<br>• Partner with internal stakeholders and technical teams to deliver scalable solutions for multi-tenant and multi-site enterprise environments.<br>• Provide operational support for voice and telephony systems, including call routing and other communications platform components where needed.
<p>We are seeking an analytical and detail-oriented IT professional to champion our technology change control and governance frameworks. Operating within a dynamic service management ecosystem, this role ensures all infrastructure and software updates are meticulously evaluated, authorized, and deployed with zero impact on daily business operations. The ideal candidate will leverage ServiceNow to streamline workflows, facilitate stakeholder communication, and drive continuous improvement across our IT Service Management (ITSM) landscape.</p><p>Core Responsibilities</p><ul><li><strong>Workflow Administration:</strong> Manage the end-to-end lifecycle of technology modification requests within ServiceNow, verifying data integrity, completeness, and adherence to proper authorization paths.</li><li><strong>Meeting Facilitation:</strong> Convene and lead regular review board meetings, fostering collaborative discussions between engineering teams and business leaders to evaluate deployment readiness.</li><li><strong>Risk Mitigation:</strong> Actively monitor high-volume deployment schedules to identify potential conflicts, minimize operational risks, and prevent service degradation.</li><li><strong>Data & Analytics:</strong> Utilize Excel and ServiceNow reporting tools to build dashboards, generate trend forecasts, and deliver actionable insights on process performance.</li><li><strong>Platform Optimization:</strong> Gather, document, and validate business requirements for upcoming ServiceNow upgrades, patches, system enhancements, and new feature releases.</li><li><strong>Cross-Functional Alignment:</strong> Collaborate with adjacent ITSM disciplines—including Incident, Problem, Configuration (CMDB), Asset, and Knowledge Management—to ensure cohesive operational workflows.</li><li><strong>Training & Support:</strong> Serve as the subject matter expert for the team, delivering guidance, documentation, and hands-on training to users regarding governance policies and system functionality.</li><li><strong>Audit Readiness:</strong> Maintain rigorous documentation, ensure high data quality within system records, and enforce compliance standards to satisfy internal and external audit requirements.</li></ul><p><br></p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>We are seeking an experienced <strong>ERP Developer</strong> to join our technology team. In this role, you will design, develop, enhance, and support ERP solutions that drive key business processes across finance, operations, supply chain, and other departments. You'll work closely with business stakeholders, analysts, and technical teams to deliver scalable and efficient ERP functionality.</p><p>This is an excellent opportunity for a developer who enjoys solving complex business challenges, improving workflows, and building integrations that support organizational growth.</p><p>Responsibilities</p><ul><li>Develop, customize, and maintain ERP applications and modules</li><li>Design and build integrations between ERP systems and third-party applications</li><li>Create and optimize SQL queries, stored procedures, and database objects</li><li>Gather business requirements and translate them into technical solutions</li><li>Troubleshoot ERP issues and provide ongoing application support</li><li>Develop reports, dashboards, and data extracts for business users</li><li>Participate in system upgrades, enhancements, testing, and deployments</li><li>Document technical designs, processes, and system configurations</li><li>Collaborate with cross-functional teams to improve business processes and system efficiency</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support.<br>• Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably.<br>• Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved.<br>• Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance.<br>• Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines.<br>• Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed.<br>• Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption.<br>• Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes.<br>• Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities.<br>• Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
We are looking for a Low Voltage Technician to join a team supporting commercial installation projects in Jacksonville, Florida. This contract position with permanent potential is ideal for someone with hands-on experience in structured cabling and security system work who takes pride in precise, dependable installations. The role involves field-based work across commercial environments, with a focus on connectivity, system performance, and adherence to safety and quality standards.<br><br>Responsibilities:<br>• Install and route low-voltage infrastructure, including Cat5e, Cat6, and fiber cabling, throughout commercial job sites.<br>• Terminate cable runs and complete connectivity checks to confirm reliable network and system performance.<br>• Label wiring and organize cable layouts to support clean installations and simplify future maintenance.<br>• Assemble and connect patch panels, jacks, and related network components according to project specifications.<br>• Deploy and support security technology such as surveillance cameras, monitoring devices, and associated hardware.<br>• Install and troubleshoot access control equipment, including badge readers, door hardware interfaces, and controller units.<br>• Mount low-voltage field devices such as sensors, cameras, and control panels in the required locations.<br>• Interpret blueprints, system diagrams, and technical documentation to complete installations accurately.<br>• Work closely with project teams, electricians, and IT partners to keep installations aligned with site requirements and schedules.
<p>We are looking for a Security Engineer to join a team in Jacksonville, Florida in a contract role with the potential to become permanent. This position will lead the development and execution of security solutions that safeguard infrastructure, applications, and sensitive information against evolving cyber threats. The ideal candidate brings strong hands-on experience across security engineering, threat prevention, and compliance-focused operations while partnering closely with technical and business stakeholders.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, implement, and support technical solutions aligned with business objectives and organizational standards</li><li>Develop and maintain policies, standards, and procedures to ensure consistent and effective operations</li><li>Build and support systems and platforms used for monitoring, prevention, and response across applications, infrastructure, and data environments</li><li>Manage day-to-day operations, including system access, monitoring, and issue resolution</li><li>Participate in on-call support as needed to address critical incidents or production issues</li><li>Research emerging technologies and trends, and assist in evaluating and implementing new solutions</li><li>Identify areas for improvement and contribute to ongoing enhancements, including system optimization and issue remediation</li><li>Collaborate with internal teams and stakeholders to support project delivery and ensure alignment with requirements</li><li>Perform routine maintenance, updates, and administration to ensure systems remain stable, secure, and up to date</li></ul><p><br></p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.</p><p>• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.</p><p>• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.</p><p>• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.</p><p>• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.</p><p>• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.</p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes.<br><br>Responsibilities:<br>• Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications.<br>• Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning.<br>• Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption.<br>• Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience.<br>• Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts.<br>• Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources.<br>• Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability.<br>• Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing.<br>• Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events.<br>• Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.
<p>Overview</p><p>Seeking a <strong>Full Stack .NET Developer</strong> to build scalable applications across web and backend systems.</p><p>What You’ll Do</p><ul><li>Develop applications using <strong>.NET / C# and Angular or React</strong></li><li>Build and maintain <strong>RESTful APIs</strong></li><li>Work with SQL databases and optimize queries</li><li>Participate in <strong>code reviews and agile development</strong></li><li>Collaborate with product and business teams</li></ul><p><br></p>
<p>Looking for a hands-on <strong>Integration Developer</strong> to build and support B2B integrations between enterprise systems and external partners.</p><p>What You’ll Do</p><ul><li>Build integrations using <strong>C#, APIs, and EDI (X12)</strong></li><li>Work with <strong>Cleo, Sterling, or similar platforms</strong></li><li>Develop data mappings and transformation logic</li><li>Support <strong>FTP, AS2, and API-based integrations</strong></li><li>Troubleshoot production data flow issues</li><li>Assist with onboarding new clients/systems</li></ul><p><br></p>
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution.<br><br>Responsibilities:<br>• Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure.<br>• Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations.<br>• Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work.<br>• Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly.<br>• Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability.<br>• Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions.<br>• Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently.<br>• Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p>We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.</p><p>• Manage and configure Microsoft Intune for device provisioning and policy enforcement.</p><p>• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.</p><p>• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.</p><p>• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.</p><p>• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.</p><p>• Ensure proper management of file systems, permissions, and client security measures.</p><p>• Oversee mobile device management processes, including provisioning and policy management.</p><p>• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.</p><p>• Perform software asset license management and metering to ensure compliance and cost control.</p>
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions.<br><br>Responsibilities:<br>• Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved.<br>• Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities.<br>• Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed.<br>• Partner with program leadership to establish project timelines, cost targets, and measurable execution plans.<br>• Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department.<br>• Support enhancements to product data workflows, configuration control practices, and formal change review activities.<br>• Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals.<br>• Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required.<br>• Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety.<br>• Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.