<p>We are seeking an experienced IT Specialist to provide advanced technical support in Jacksonville, FL. This contract-to-hire opportunity is ideal for a hands-on technology professional who thrives in a dynamic environment, balancing infrastructure administration with end-user support. The role combines network and systems management, device administration, and operational troubleshooting to ensure technology services remain secure, reliable, and highly available.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Administer, maintain, and support enterprise LAN/WAN environments to ensure reliable connectivity and performance.</li><li>Serve as the primary escalation point for complex network, server, and infrastructure-related issues.</li><li>Provide onsite technical support to maintain uninterrupted business and operational activities.</li><li>Install, configure, and support servers, networking equipment, desktop systems, structured cabling, and related IT infrastructure.</li><li>Troubleshoot network connectivity issues, test performance, and perform cable patching and termination as needed.</li><li>Monitor system performance, backups, and alerts, proactively addressing issues to maximize uptime and system reliability.</li><li>Coordinate software deployments, upgrades, patches, and application rollouts across supported environments.</li><li>Deliver hands-on support for hardware, software, printers, peripherals, and workstation issues.</li><li>Manage user accounts, permissions, and device policies through Active Directory, Microsoft Entra ID, Intune, and Group Policy.</li><li>Maintain accurate documentation of support activities, inventory records, security procedures, and operational technology tasks.</li><li>Support IT initiatives and special events requiring onsite technical coordination and troubleshooting.</li></ul><p>This position is well-suited for a versatile IT professional who enjoys working across networking, systems administration, and desktop support while delivering exceptional service to end users and business stakeholders.</p>
<p>We are seeking a Network Engineer to design, implement, maintain, and support enterprise network infrastructure. This role will be responsible for ensuring the stability, security, and performance of LAN/WAN environments while supporting strategic technology initiatives.</p><p>Responsibilities</p><ul><li>Configure, monitor, and maintain network infrastructure including routers, switches, firewalls, and wireless technologies</li><li>Troubleshoot network connectivity, performance, and security issues</li><li>Support network upgrades, implementations, and migrations</li><li>Manage VLANs, VPNs, routing, and switching environments</li><li>Monitor network health and recommend improvements</li><li>Collaborate with cybersecurity and infrastructure teams to ensure a secure environment</li><li>Maintain network documentation, diagrams, and procedures</li><li>Participate in on-call support and incident response activities</li></ul><p><br></p>
<p>We are seeking an analytical and detail-oriented IT professional to champion our technology change control and governance frameworks. Operating within a dynamic service management ecosystem, this role ensures all infrastructure and software updates are meticulously evaluated, authorized, and deployed with zero impact on daily business operations. The ideal candidate will leverage ServiceNow to streamline workflows, facilitate stakeholder communication, and drive continuous improvement across our IT Service Management (ITSM) landscape.</p><p>Core Responsibilities</p><ul><li><strong>Workflow Administration:</strong> Manage the end-to-end lifecycle of technology modification requests within ServiceNow, verifying data integrity, completeness, and adherence to proper authorization paths.</li><li><strong>Meeting Facilitation:</strong> Convene and lead regular review board meetings, fostering collaborative discussions between engineering teams and business leaders to evaluate deployment readiness.</li><li><strong>Risk Mitigation:</strong> Actively monitor high-volume deployment schedules to identify potential conflicts, minimize operational risks, and prevent service degradation.</li><li><strong>Data & Analytics:</strong> Utilize Excel and ServiceNow reporting tools to build dashboards, generate trend forecasts, and deliver actionable insights on process performance.</li><li><strong>Platform Optimization:</strong> Gather, document, and validate business requirements for upcoming ServiceNow upgrades, patches, system enhancements, and new feature releases.</li><li><strong>Cross-Functional Alignment:</strong> Collaborate with adjacent ITSM disciplines—including Incident, Problem, Configuration (CMDB), Asset, and Knowledge Management—to ensure cohesive operational workflows.</li><li><strong>Training & Support:</strong> Serve as the subject matter expert for the team, delivering guidance, documentation, and hands-on training to users regarding governance policies and system functionality.</li><li><strong>Audit Readiness:</strong> Maintain rigorous documentation, ensure high data quality within system records, and enforce compliance standards to satisfy internal and external audit requirements.</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><strong>Job Description</strong></p><p>Evaluates, designs, secures, plans, documents, and works with a team to deploy new technologies for the organization. Works closely with business and technical teams to deliver scalable, secure, and cost-effective cloud solutions that align with organizational goals.</p><p><strong>Primary Activities and Responsibilities</strong></p><ul><li>Assist in designing highly available, scalable, and secure cloud architectures across public, private, and hybrid cloud environments.</li><li>Collaborate with fellow architects, engineers, and technology leadership to evaluate and recommend cloud services, tools, and technologies that meet business needs.</li><li>Support the team with the design and management of cloud-based solutions, ensuring alignment with networking, security, compliance, and performance standards.</li><li>Participate in the development of technical documentation, best practices, and architectural frameworks.</li><li>Guide cross-functional teams on cloud networking, connectivity, and resilient multi-region design patterns, including active-active and active-passive configurations.</li><li>Support cloud FinOps practices by promoting cost visibility, resource optimization, tagging standards, and financial accountability across cloud platforms.</li><li>Maintain cloud platform expertise from a financial perspective, including understanding cost impacts.</li><li>Apply knowledge of cyber resiliency principles related to data protection, backup architecture, recovery planning, immutability, and restoration validation across cloud and enterprise platforms.</li><li>Serve as a highest-tier escalation resource for cloud platform reliability, complex incidents, root cause analysis, automation, observability, and service restoration.</li><li>Maintain current knowledge of Azure platform features, service retirements, known issues, roadmap changes, and operational impacts.</li><li>Stay current with industry trends and emerging cloud technologies to contribute to innovation within the architecture team.</li><li>Design and implement agentic AI capabilities to assist with architecture, automation, documentation, analysis, operational support, and continuous improvement across all primary activities and responsibilities.</li><li>Perform miscellaneous duties and responsibilities as assigned by management.</li></ul><p><strong>Minimum Qualifications</strong></p><ul><li>Bachelor’s degree from an accredited institution in Computer Science, Information Systems, Information Technology, or a related field required.</li><li>7 or more years of experience in engineering or administration required.</li></ul><p><strong>Equivalent Minimum Qualifications</strong></p><ul><li>9 or more years of experience in Information Systems.</li></ul><p><br></p>
<p>We are looking for a Security Engineer to join a team in Jacksonville, Florida in a contract role with the potential to become permanent. This position will lead the development and execution of security solutions that safeguard infrastructure, applications, and sensitive information against evolving cyber threats. The ideal candidate brings strong hands-on experience across security engineering, threat prevention, and compliance-focused operations while partnering closely with technical and business stakeholders.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, implement, and support technical solutions aligned with business objectives and organizational standards</li><li>Develop and maintain policies, standards, and procedures to ensure consistent and effective operations</li><li>Build and support systems and platforms used for monitoring, prevention, and response across applications, infrastructure, and data environments</li><li>Manage day-to-day operations, including system access, monitoring, and issue resolution</li><li>Participate in on-call support as needed to address critical incidents or production issues</li><li>Research emerging technologies and trends, and assist in evaluating and implementing new solutions</li><li>Identify areas for improvement and contribute to ongoing enhancements, including system optimization and issue remediation</li><li>Collaborate with internal teams and stakeholders to support project delivery and ensure alignment with requirements</li><li>Perform routine maintenance, updates, and administration to ensure systems remain stable, secure, and up to date</li></ul><p><br></p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for a Project Manager - Operations to support operational and construction-related initiatives for a hi-tech engineering environment in Jacksonville, Florida. This Long-term Contract position is ideal for a highly organized individual who communicates clearly, works independently, and brings strong spreadsheet skills to day-to-day project coordination. The role will help drive purchasing, logistics, warehouse activity, and operational planning while identifying practical ways to improve efficiency through modern tools, including AI.<br><br>Responsibilities:<br>• Lead operational and construction-focused projects from planning through execution, keeping timelines, priorities, and deliverables on track.<br>• Coordinate purchasing activities, including creating and managing purchase-related documentation to support project and operational needs.<br>• Partner with logistics and warehouse teams to align material movement, inventory handling, and site readiness with project schedules.<br>• Build and maintain detailed Excel-based trackers, reports, and status updates to support decision-making and visibility across operations.<br>• Communicate progress, risks, and key updates to stakeholders in a clear and effective manner.<br>• Work independently to organize tasks, resolve day-to-day issues, and keep multiple workstreams moving efficiently.<br>• Identify opportunities to streamline processes and apply AI-enabled tools where appropriate to improve productivity and reporting.
<p>We are looking for a Clinical Application Support Specialist to provide expert support for healthcare software used across clinical environments in Florida. This contract-to-permanent position connects clinical teams with technology partners to keep essential applications reliable, efficient, and aligned with patient care needs. The role combines hands-on troubleshooting, user education, workflow improvement, and collaboration with internal teams and external vendors. While the position is primarily remote, it includes travel to facilities as needed to support implementations, training, and onsite issue resolution.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the main point of contact for clinical application support, helping staff resolve software issues that affect daily operations and patient care.</p><p>• Investigate system errors, workflow disruptions, and user concerns, then identify practical solutions or escalate issues when necessary.</p><p>• Deliver training and guidance to clinicians and operational teams so they can use clinical applications accurately, efficiently, and in compliance with standards.</p><p>• Review existing clinical processes and recommend application or workflow enhancements that improve usability, accuracy, and care delivery.</p><p>• Support documentation-related tools, including platforms used for provider dictation, transcription, scheduling, and insurance verification.</p><p>• Create and maintain user guides, process documents, support materials, and workflow references for clinical systems.</p><p>• Work closely with IT staff, third-party vendors, and other stakeholders to coordinate upgrades, maintenance activities, and system improvements.</p><p>• Communicate outages, updates, resolutions, and support status clearly to frontline users as well as leadership teams.</p><p>• Travel to assigned facilities to assist with onsite support, application rollouts, training sessions, and troubleshooting activities.</p><p>• Participate in an after-hours on-call rotation to help ensure timely response to urgent application issues.</p>
<p>We are seeking a Help Desk Analyst to provide first-level technical support for end users. This position is ideal for someone who enjoys solving technical issues, assisting customers, and working in a fast-paced IT environment.</p><p>Responsibilities</p><ul><li>Provide Tier 1 technical support via phone, email, and ticketing systems</li><li>Troubleshoot hardware, software, and connectivity issues</li><li>Escalate complex issues to appropriate support teams</li><li>Create and maintain technical documentation</li><li>Assist with user account administration and password resets</li><li>Deliver excellent customer service while meeting SLAs</li></ul><p><br></p>
<p>We are seeking a Desktop Support Engineer to provide technical support for end users across desktop, laptop, mobile, and peripheral devices. This individual will be responsible for troubleshooting hardware, software, and connectivity issues while delivering exceptional customer service.</p><p>Responsibilities</p><ul><li>Provide Tier 2 desktop and end-user support</li><li>Troubleshoot Windows operating systems, Microsoft Office, and business applications</li><li>Install, configure, and maintain desktops, laptops, printers, and peripherals</li><li>Manage user accounts, permissions, and access requests</li><li>Support hardware deployments, upgrades, and refresh projects</li><li>Document issues and resolutions within the ticketing system</li><li>Assist with onboarding and offboarding activities</li></ul><p><br></p>
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution.<br><br>Responsibilities:<br>• Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure.<br>• Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations.<br>• Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work.<br>• Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly.<br>• Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability.<br>• Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions.<br>• Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently.<br>• Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions.<br><br>Responsibilities:<br>• Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved.<br>• Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities.<br>• Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed.<br>• Partner with program leadership to establish project timelines, cost targets, and measurable execution plans.<br>• Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department.<br>• Support enhancements to product data workflows, configuration control practices, and formal change review activities.<br>• Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals.<br>• Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required.<br>• Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety.<br>• Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.