17 results for Technology And It in Jacksonville, FL

Manager of Tech Support

Jacksonville, FL
onsite
Permanent
- USD / Yearly
Technical Team LeadThe Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities:<ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul> Required Skills/Abilities:<ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul> Education and Experience:<ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul>
2026-02-25T19:14:07Z

IT Support Analyst

Jacksonville, FL
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-02-26T14:48:42Z

Business Analyst

Jacksonville, FL
onsite
Permanent
- USD / Yearly
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency. Responsibilities: • Partner with organizational leaders to prioritize tasks, projects, and process improvements. • Implement enhancements and changes to existing business processes to drive operational efficiency. • Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems. • Analyze current and future business needs to develop solutions that integrate various operations seamlessly. • Investigate user-reported issues and coordinate with support teams to resolve them effectively. • Participate in audits and provide assistance as needed to ensure compliance. • Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements. • Utilize Oracle Fusion extensions to write or modify scripts and customize applications. • Maintain and manage data tables and logic within Oracle environments to support business functions. • Perform other duties as assigned to support the organization's objectives.
2026-02-25T19:14:07Z

Software Engineer

Jacksonville, FL
remote
Contract / Temporary to Hire
- USD / Hourly
As a Software Developer, you’ll design, build, test, and deploy high‑quality software solutions using a modern Microsoft-focused technology stack. You’ll work closely with product owners, designers, and engineers in an Agile environment to deliver scalable, reliable applications. This role is a hands-on opportunity to contribute across the full development lifecycle using technologies such as .NET Core, C#, AngularJS, SQL Server, REST APIs, Microservices, Git, and Docker. Responsibilities<ul><li>Develop, enhance, and maintain applications using .NET Core, C#, and AngularJS.</li><li>Build and integrate RESTful APIs across internal and external systems.</li><li>Contribute to microservices architecture and service-based design.</li><li>Write optimized SQL queries and work extensively with SQL Server.</li><li>Participate in all phases of the SDLC—requirements, design, coding, testing, deployment.</li><li>Develop unit and integration tests; support automated test practices.</li><li>Use Git for version control and participate in peer code reviews.</li><li>Utilize Docker and containerization tools for build, deployment, and runtime environments.</li><li>Engage in Agile ceremonies including sprint planning, standups, reviews, and retrospectives.</li><li>Troubleshoot defects, resolve production issues, and drive continuous improvement.</li><li>Stay current with emerging tech and engineering best practices.</li><li>Create and maintain technical documentation and contribute to knowledge sharing.</li><li>Collaborate with cross-functional teams across product, design, and QA.</li></ul>
2026-03-17T18:38:42Z

Sr Systems Administrator

Jacksonville, FL
remote
Temporary
- USD / Hourly
We are seeking a highly skilled Senior System Administrator with strong experience in Microsoft Azure to support, maintain, and enhance our cloud and on‑prem infrastructure. This role is ideal for someone who enjoys solving complex technical challenges, optimizing systems for performance and security, and working cross‑functionally with IT, security, and engineering teams.You will play a key role in managing core infrastructure, implementing cloud solutions, improving system reliability, and ensuring the organization’s technology environment remains secure, scalable, and efficient. Key Responsibilities<ul><li>Administer, maintain, and optimize Microsoft Azure environments—including virtual machines, storage, networking, identity, and security components.</li><li>Lead system administration efforts for Windows Server, Active Directory, Group Policy, DNS, DHCP, and related infrastructure services.</li><li>Manage Azure infrastructure as code, automation scripts, and cloud deployments using tools like PowerShell, Azure CLI, or ARM/Bicep.</li><li>Monitor system performance, availability, and security, implementing improvements as needed.</li><li>Support identity and access management, including Azure AD, MFA, conditional access, and security hardening.</li><li>Oversee patching, updates, server lifecycle management, and disaster recovery strategies.</li><li>Troubleshoot complex infrastructure issues across servers, cloud resources, networking, and applications.</li><li>Collaborate with security teams to implement best practices around RBAC, logging, monitoring, and compliance requirements.</li><li>Maintain documentation, runbooks, diagrams, and architectural standards.</li><li>Provide mentorship and technical leadership to junior system administrators and support staff.</li></ul>
2026-03-11T11:33:45Z

IT Project Manager

Jacksonville, FL
remote
Temporary
- USD / Hourly
We are hiring a Senior IT Project Manager to lead large‑scale technology initiatives, including infrastructure upgrades, application implementations, integrations, cloud migrations, and modernization programs. This role partners closely with leadership, vendors, and technical teams to ensure delivery excellence and alignment with organizational goals.What You’ll Do<ul><li>Lead end‑to‑end project delivery across infrastructure, cloud, and application initiatives</li><li>Drive planning, scheduling, budgeting, risk/issue management, and reporting</li><li>Facilitate Agile ceremonies and support hybrid PMO delivery models</li><li>Coordinate with cross‑functional teams, vendors, contractors, and stakeholders</li><li>Develop project artifacts: charters, roadmaps, plans, RACI, KPIs, test plans, runbooks</li><li>Manage change control, compliance, release readiness, and documentation</li><li>Ensure timely execution, transparency, and strong communication across all levels</li><li>Support process improvement and project governance initiatives across the PMO</li></ul>
2026-03-06T11:23:41Z

IT Manager/Director

Jacksonville, FL
onsite
Permanent
- USD / Yearly
We are looking for an experienced IT Manager/Director to oversee deployment operations and lead a dedicated field team in Jacksonville, Florida. This role is critical in establishing operational standards, managing technical assets, and ensuring the successful rollout and scaling of specialized hardware systems. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to documentation and process improvement. Responsibilities: • Lead the planning and execution of deployment rollouts, including an initial 19-unit wave and future scaling efforts. • Develop and maintain configuration standards, comprehensive documentation, and quality control checklists for hardware systems. • Oversee asset management practices, including tracking serial numbers, warranty details, deployment history, and lifecycle statuses. • Supervise and guide the Senior Deployment Specialist and Tier 1/2 Support Technician to ensure team efficiency and development. • Manage field escalations, including remote access troubleshooting, device connectivity issues, and restart/recovery procedures. • Execute detailed installation procedures, encompassing OS imaging, application installation, device driver configuration, and system setup. • Create and refine support documentation and procedures to facilitate the scaling of operations toward 100 deployed units. • Ensure compliance with technical and operational standards in regulated environments such as healthcare. • Collaborate on continuous improvement initiatives to enhance deployment efficiency and reliability.
2026-03-11T17:58:43Z

Application Support Engineer

St. Augustine, FL
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance. Responsibilities:• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.
2026-02-25T20:08:41Z

IT Director

Jacksonville, FL
onsite
Permanent
150000.00 - 225000.00 USD / Yearly
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes. Responsibilities: • Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning. • Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance. • Lead the integration and optimization of software platforms and workflows to enhance organizational productivity. • Manage the implementation of supply chain, warehouse, and financial management solutions. • Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics. • Develop and present business cases for technological investments, including buy, build, and service decisions. • Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality. • Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets. • Establish IT strategies and roadmaps to align technology initiatives with business objectives. • Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
2026-02-17T20:13:42Z

Technical Support Specialist

Jacksonville, FL
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida. Responsibilities:• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.• Investigate and diagnose software problems, collaborating with development teams to implement solutions.• Conduct regular maintenance, updates, and performance monitoring for supported applications.• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.• Assist in deploying new software applications and updates, ensuring seamless integration.• Provide training and guidance to users on application functionality and best practices.• Analyze recurring issues to identify root causes and recommend improvements.• Collaborate with IT staff to maintain system security and ensure data integrity.• Participate in on-call rotations to provide timely support during critical incidents.• Coordinate with external vendors to address third-party application-related concerns.
2026-02-25T20:13:55Z

IT Manager/Director

Jacksonville, FL
onsite
Permanent
- USD / Yearly
We are looking for an experienced IT Manager/Director to oversee the technical operations of a production clinical platform in Jacksonville, Florida. This role involves managing a range of technologies, including real-time video streaming, patient data integration, and insurance claim submissions, while ensuring system reliability and security. The ideal candidate will lead the platform's development and establish robust engineering practices, driving excellence in technology governance and performance. Responsibilities: • Govern the architecture and cost management of cloud infrastructure across development, testing, and production environments. • Develop and maintain CI/CD pipelines, release management processes, and deployment procedures. • Monitor platform performance through observability tools, ensuring uptime targets and proactive alerting systems. • Implement security protocols and remediation measures in collaboration with compliance teams. • Design and manage clinical integration systems, including PointClickCare, ClaimsMD, and HL7 pipelines. • Oversee offshore development workflows, ensuring adherence to code review standards and architecture approvals. • Plan and execute the transition to a U.S.-based development team, ensuring seamless operational continuity. • Optimize infrastructure for real-time video streaming, leveraging technologies like WebRTC and LiveKit for high-quality performance. • Manage medical device integrations, incorporating diverse equipment into the platform seamlessly. • Lead technical governance initiatives to maintain system reliability and scalability.
2026-03-11T18:04:43Z

ERP Integration Manager

Jacksonville, FL
onsite
Permanent
165000.00 - 185000.00 USD / Yearly
We are looking for an experienced ERP Integration Manager to oversee the administration, optimization, and continuous improvement of Oracle Cloud Fusion applications within our organization. This role will be responsible for managing configurations, ensuring system performance, and collaborating across multiple teams to align business processes with technology solutions. The ideal candidate will bring strong leadership skills and expertise in Oracle Cloud solutions to drive innovation and efficiency. Responsibilities: • Manage and optimize Oracle Cloud Fusion applications across finance, procurement, supply chain, and project management functions. • Act as the primary liaison between IT teams, business stakeholders, and external partners to ensure seamless operations and enhancements. • Coordinate quarterly Oracle Cloud release cycles, including readiness reviews, regression testing, and communication of updates. • Oversee change control processes, configuration management, and governance to maintain system compliance with internal standards. • Collaborate with various departments to translate business requirements into effective Oracle Cloud configurations and workflows. • Monitor vendor performance and ensure adherence to service level agreements (SLAs) for incident resolution and system improvements. • Partner with Enterprise Architecture and Integration teams to maintain efficient system integrations using Oracle Integration Cloud and related platforms. • Support reporting and analytics efforts through tools like BI Publisher and other business intelligence solutions. • Provide functional and technical leadership to application analysts, system administrators, and business leads. • Ensure system security, data integrity, and compliance with corporate governance and audit standards.
2026-02-18T13:18:42Z

IT Support Specialist

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We’re hiring an IT Support Specialist to deliver hands-on technical support for employees and assist with day‑to‑day IT operations. This role is perfect for someone who enjoys solving problems, supporting users, and working across hardware, software, and SaaS tools.What You’ll Do:<ul><li>Provide Tier 1–2 support for devices, apps, and access issues</li><li>Set up laptops, accounts, and equipment for new hires</li><li>Troubleshoot Windows/Mac issues, connectivity, printers, and peripherals</li><li>Support O365 or Google Workspace</li><li>Help with ticket triage, documentation, and asset tracking</li><li>Assist with basic networking, VPN, and mobile device management</li><li>Escalate advanced issues to senior IT staff</li></ul>
2026-02-27T11:58:43Z

End User Support Engineer

Jacksonville, FL
onsite
Permanent
65000.00 - 104000.00 USD / Yearly
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions. Responsibilities: • Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement. • Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security. • Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls. • Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications. • Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality. • Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes. • Monitor device health, compliance status, and update progress through Jamf Pro and related tools. • Plan and execute macOS upgrade cycles and manage application deployment strategies. • Coordinate with vendors for Apple hardware procurement and lifecycle management.
2026-03-04T14:58:46Z

Sr Desktop Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We’re looking for a Senior Desktop Engineer to lead endpoint management, automation, and modern Windows-based engineering. This role focuses on designing streamlined desktop environments, managing Azure/Intune configurations, and improving end‑user experience across the organization.What You’ll Do:<ul><li>Own the Windows desktop environment (Windows 10/11)</li><li>Manage Intune, Azure AD, conditional access, device compliance</li><li>Build automation for imaging, provisioning, updates, and patching</li><li>Develop endpoint security, configuration baselines, and policies</li><li>Troubleshoot advanced OS, performance, and application issues</li><li>Support the rollout of new tools, hardware, and system upgrades</li><li>Document standards, policies, and engineering procedures</li></ul>
2026-02-27T11:58:43Z

IT Applications Manager

Jacksonville, FL
remote
Temporary
- USD / Hourly
We are seeking an experienced IT Applications Manager to lead the support, configuration, and optimization of our core business and clinical application ecosystem. This role oversees a team responsible for maintaining 100+ enterprise and departmental applications, including major EHR platforms, operational systems, and integrated workflows. You will partner closely with clinical leadership, operations, revenue cycle, and vendors to ensure system reliability, performance, and alignment to organizational needs. What You’ll Do<ul><li>Oversee daily support, configuration, and enhancement of key applications, including 6–10 major enterprise systems.</li><li>Serve as the final escalation point for complex application issues, troubleshooting, and performance challenges.</li><li>Lead system upgrades, configuration changes, workflow enhancements, and optimization initiatives across clinical and operational environments.</li><li>Manage a team of application analysts/technicians through task delegation, project planning, performance reviews, and escalation routing.</li><li>Partner with clinical, operational, billing, and revenue cycle teams to identify workflow gaps and translate needs into system improvements.</li><li>Maintain and optimize EHR platforms (NextGen, Epic, or similar), ensuring stability, usability, compliance, and integration readiness.</li><li>Support healthcare integrations such as HL7 interfaces, e‑prescribing, labs, imaging, and patient portal functionality.</li><li>Own vendor coordination, including troubleshooting escalations, upgrade planning, and contract-driven performance expectations.</li><li>Maintain system documentation, release notes, SOPs, and application roadmaps.</li><li>Drive best practices in governance, change management, and cross‑team communication.</li></ul>
2026-03-06T11:28:41Z

Help Desk Analyst

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We’re looking for a Help Desk Analyst to serve as the first point of contact for internal technical support. You’ll handle incoming tickets, resolve common issues, and provide excellent customer service across the organization.What You’ll Do:<ul><li>Respond to tickets, calls, and chat-based support requests</li><li>Resolve password resets, account issues, and software troubleshooting</li><li>Support PCs, laptops, mobile devices, and office equipment</li><li>Guide users through basic troubleshooting steps</li><li>Document solutions and maintain knowledge-base articles</li><li>Escalate issues that require specialized support</li></ul>
2026-02-27T11:58:43Z