<p>We are seeking an IT Support Specialist to provide hands-on technical support to end users in a fast-paced environment. This role is ideal for someone with strong troubleshooting skills, excellent customer service, and experience supporting Microsoft technologies.</p><p>Responsibilities</p><ul><li>Provide desktop and laptop support for end users</li><li>Troubleshoot Windows operating systems and Office 365 issues</li><li>Support hardware, software, printers, and mobile devices</li><li>Manage user accounts and permissions within Active Directory</li><li>Install, configure, and deploy workstations and software</li><li>Document issues and resolutions within the ticketing system</li><li>Escalate complex technical issues when necessary</li></ul><p><br></p>