<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
We are looking for a detail-oriented Staff Accountant to join our team in Jacksonville Beach, Florida. This role is ideal for someone with a strong foundation in accounting principles who thrives in a fast-paced, multi-entity environment. You will play a key role in managing financial processes, maintaining accurate records, and contributing to overall financial strategy.<br><br>Responsibilities:<br>• Oversee day-to-day accounting operations, ensuring accuracy and completeness across multiple business entities.<br>• Process accounts payable and receivable, ensuring timely invoicing, payments, and reconciliations.<br>• Prepare and post journal entries while maintaining proper documentation to support financial transactions.<br>• Reconcile bank accounts, credit cards, and general ledger accounts regularly to ensure consistency and accuracy.<br>• Manage cash flow and oversee cash-based accounting processes for multiple entities.<br>• Lead month-end and year-end closing procedures, ensuring financial reports are accurate and complete.<br>• Generate detailed financial statements and provide insightful analysis to support decision-making.<br>• Utilize NetSuite accounting software to maintain accurate and up-to-date financial records.<br>• Collaborate with external tax advisors and auditors to ensure compliance and accuracy.<br>• Identify and implement process improvements to enhance efficiency and streamline financial reporting.
We are looking for a skilled Web Design Architect to join our team located in Jacksonville, Florida. In this role, you will be instrumental in creating engaging packaging and social media content primarily for the retail preteen market. The role encompasses a broad range of responsibilities, including the design of toy packaging artwork, development of marketing materials, maintenance of the company website, and the creation of compelling social media content.<br><br>Responsibilities:<br>• Develop captivating visuals for toy packaging and social media using a mix of new and existing artistic styles.<br>• Regularly update and maintain the company website.<br>• Create artwork for a variety of marketing materials, including catalogs and sales sheets, for both print and digital platforms.<br>• Craft engaging graphics, short videos, and compelling copy for various social media channels.<br>• Construct physical mockups of packaging and displays using basic art materials for internal review and sales presentations.<br>• Adhere to and develop standardized templates and graphics to maintain consistent brand aesthetics.<br>• Manage multiple projects concurrently, prioritizing tasks to meet deadlines.<br>• Stay abreast of the latest trends in toys and art to infuse fresh and innovative designs into packaging.<br>• Incorporate feedback and refine designs to ensure optimal presentation and print-ready files.<br>• Use Adobe Creative Suite, including Photoshop and Illustrator, to create retail packaging ready for four-color process printing.
