<p>Are you the go-to problem solver when technology issues arise? Do you enjoy helping others, resolving technical challenges, and keeping systems running smoothly? We’re hiring an <strong>IT Support Specialist</strong> to join a growing team and support end users across hardware, software, and network environments.</p><p><br></p><p><strong>About the Role</strong></p><p>As an IT Support Specialist, you will provide frontline technical support, troubleshoot issues, assist with hardware/software maintenance, and ensure end users have the tools they need to succeed. You'll work closely with internal teams, respond to support tickets, and help maintain a reliable and secure IT environment.</p><p>This role is perfect for someone who is customer-focused, technically sharp, and eager to grow within an IT organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1–2 support for end users across desktops, laptops, mobile devices, printers, and other peripherals</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Install, configure, and maintain Windows and/or macOS operating systems</li><li>Support Microsoft 365 applications including Outlook, Teams, and OneDrive</li><li>Create, update, and manage support tickets in the ITSM system</li><li>Assist with user account setup and access management in Active Directory</li><li>Deploy software patches, security updates, and system upgrades</li><li>Document solutions, processes, and common troubleshooting steps</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with IT teams on projects such as device refreshes, migrations, and system rollouts</li></ul><p><br></p>
<p>We are seeking a talented and detail-oriented <strong>Business Intelligence Analyst</strong> to join our team in Jacksonville, FL. This contract-to-perm opportunity offers a chance to make a meaningful impact by enhancing our data analytics and reporting infrastructure. The ideal candidate is passionate about data, skilled in visualization tools, and committed to delivering actionable insights to internal teams and external clients. This is an onsite role in Jacksonville FL.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technical Support</strong>: Provide daily support for both on-site and remote employees, resolving hardware/software issues and coordinating with third-party vendors for escalations.</li><li><strong>Data Environment Management</strong>: Maintain and monitor the Power BI and Snowflake environments, ensuring data accuracy, process efficiency, and timely error resolution.</li><li><strong>Dashboard Maintenance</strong>: Update and optimize existing Power BI dashboards and apps to meet evolving business needs, while troubleshooting reporting issues.</li><li><strong>Report Development</strong>: Collaborate with stakeholders to design and build new dashboards, data models, and analytical tools aligned with strategic goals.</li><li><strong>Visualization & Accessibility</strong>: Create intuitive, visually compelling reports for desktop and mobile platforms, ensuring clarity and ease of use.</li><li><strong>User Training & Documentation</strong>: Educate users on new or updated reports, provide clear documentation, and assist with access or functionality issues.</li><li><strong>Security & Access Control</strong>: Manage user permissions within Power BI, ensuring compliance with internal policies and data governance standards.</li><li><strong>Process Improvement</strong>: Identify opportunities to streamline and automate reporting processes for greater efficiency.</li><li><strong>Cross-Functional Collaboration</strong>: Support customer care initiatives by understanding client needs and partnering with internal teams to deliver effective solutions.</li><li><strong>Compliance</strong>: Adhere to company policies and regulatory requirements at both local and national levels.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Full Stack Software Engineer</strong> with strong experience in <strong>.NET, C#, and React</strong> to join our growing development team. In this role, you will design, build, and maintain scalable, high-performing applications while collaborating with product, UX, and engineering teams to deliver modern solutions.</p><p>You will work across the full development lifecycle—architecting backend services, building intuitive front-end interfaces, and ensuring seamless integration between systems.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop, enhance, and maintain web applications using <strong>C#, .NET Core, and React</strong></li><li>Design and implement RESTful APIs and microservices</li><li>Build responsive and user-friendly UI components using React and TypeScript</li><li>Work with databases (SQL or NoSQL) to design schemas, optimize queries, and ensure data quality</li><li>Collaborate with cross-functional teams including UX, QA, and Product Management</li><li>Participate in code reviews, architecture discussions, and sprint planning</li><li>Ensure performance, security, scalability, and maintainability across all applications</li><li>Troubleshoot, debug, and upgrade existing systems</li><li>Contribute to best practices, documentation, and continuous improvement initiatives</li></ul><p><br></p>
