We are looking for an experienced Executive Assistant to support senior leadership in a dynamic, non-profit organization located in Jacksonville, Florida. This position requires a proactive and detail-oriented individual who can efficiently manage administrative tasks and anticipate the needs of executives. The role offers flexibility with remote work and requires someone in the Eastern to Central time zones.<br><br>Responsibilities:<br>• Coordinate and manage executive calendars, including scheduling meetings and marking personal appointments.<br>• Handle travel arrangements, including booking flights, accommodations, and preparing itineraries.<br>• Process expense reports and ensure timely submission using relevant software.<br>• Prepare presentations and documents using Microsoft PowerPoint and Excel.<br>• Organize operations in a coworking space, including scheduling and arranging catering needs.<br>• Serve as the point of contact for correspondence and conference calls.<br>• Maintain organizational systems to ensure smooth administrative workflows.<br>• Support tactical operations and assist the Chief of Staff with additional administrative needs.<br>• Conduct data entry and maintain records accurately.<br>• Facilitate communication within the organization by anticipating and addressing executive needs.
<p>We are seeking a skilled <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across a variety of systems and platforms. In this role, you will be the first point of contact for end-users, troubleshooting issues, resolving technical problems, and ensuring smooth day-to-day IT operations. The ideal candidate is a strong communicator, customer-focused, and experienced with both hardware and software support in a corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 & 2 technical support for desktops, laptops, mobile devices, printers, and other hardware.</li><li>Install, configure, and maintain operating systems, applications, and security tools.</li><li>Troubleshoot and resolve network connectivity, VPN, and Wi-Fi issues.</li><li>Manage user accounts, permissions, and access within Active Directory, Microsoft 365, and other systems.</li><li>Document support requests and solutions using the ticketing system.</li><li>Support hardware/software rollouts, system upgrades, and IT projects as needed.</li><li>Escalate complex issues to senior IT staff or vendors when appropriate.</li><li>Maintain an excellent standard of customer service while supporting internal staff.</li></ul><p><br></p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>We are seeking a <strong>Senior Systems Engineer</strong> with strong expertise in <strong>automation</strong> and <strong>Microsoft Azure</strong> to design, implement, and manage enterprise-scale infrastructure solutions. In this role, you’ll be responsible for optimizing system performance, streamlining processes with automation, and ensuring the reliability and scalability of cloud and on-prem environments. This position is ideal for someone who enjoys problem-solving, thrives on innovation, and wants to drive technical excellence across IT operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect, implement, and maintain systems and infrastructure in <strong>Azure and hybrid environments</strong>.</li><li>Develop and deploy <strong>automation scripts</strong> and workflows to improve efficiency and reduce manual tasks.</li><li>Manage system performance, security, and reliability across servers, networks, and cloud platforms.</li><li>Support enterprise-wide projects, including migrations, upgrades, and cloud transformations.</li><li>Collaborate with cross-functional teams to design scalable and secure infrastructure solutions.</li><li>Troubleshoot and resolve complex issues in on-premises and cloud environments.</li><li>Create and maintain documentation for system configurations, processes, and automation scripts.</li><li>Mentor junior engineers and contribute to best practices for system engineering and cloud automation.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Senior Software Engineer</strong> with deep expertise in <strong>C#, .NET, SQL, and Azure</strong> to design, build, and deliver high-performing applications. In this role, you’ll work closely with cross-functional teams to architect scalable solutions, optimize system performance, and mentor junior developers. This is an excellent opportunity for a highly motivated engineer to influence technical strategy and drive impactful projects.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain applications using <strong>C# and the .NET stack</strong>.</li><li>Build and optimize database solutions using <strong>SQL Server</strong>.</li><li>Develop and deploy cloud-based applications on <strong>Microsoft Azure</strong>.</li><li>Collaborate with business stakeholders and product teams to define requirements and translate them into scalable solutions.</li><li>Participate in code reviews, testing, and troubleshooting to ensure high-quality deliverables.</li><li>Optimize system performance, scalability, and reliability.</li><li>Mentor junior engineers and contribute to best practices across the team.</li><li>Stay current with emerging technologies and recommend improvements to architecture and tools.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
