<p>We are seeking a <strong>Data Analyst</strong> with strong <strong>Power BI</strong> experience to transform data into actionable insights that drive business decisions. This role will be responsible for gathering requirements, analyzing complex datasets, developing dashboards and reports, and partnering with stakeholders across the organization to improve business performance.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain interactive <strong>Power BI dashboards and reports</strong></li><li>Collect, analyze, and interpret large datasets from multiple sources</li><li>Translate business requirements into meaningful data visualizations and reporting solutions</li><li>Create and optimize data models, measures, and calculations using <strong>DAX</strong></li><li>Develop and maintain data extraction, transformation, and loading (ETL) processes</li><li>Perform data validation and quality assurance to ensure reporting accuracy</li><li>Identify trends, patterns, and opportunities through data analysis</li><li>Partner with business stakeholders to understand reporting needs and provide recommendations</li><li>Automate recurring reports and improve reporting efficiency</li><li>Document data definitions, reporting processes, and business logic</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join a Long-term Contract opportunity in Jacksonville, Florida. In this role, you will work within an Agile Scrum setting, partnering with stakeholders and delivery teams to shape clear requirements and keep work moving efficiently through each sprint. This position is ideal for someone who can turn business needs into actionable documentation, support team alignment, and help ensure solutions meet expected outcomes.<br><br>Responsibilities:<br>• Partner with business stakeholders and technical teams to uncover needs, evaluate priorities, and document functional expectations.<br>• Convert business objectives into well-structured user stories that give development teams clear direction for execution.<br>• Establish detailed acceptance criteria that support quality development, validation, and successful testing outcomes.<br>• Maintain and refine the Jira backlog by updating items, supporting prioritization, and preparing work for upcoming sprints.<br>• Facilitate backlog review discussions and contribute to sprint planning to improve readiness and delivery flow.<br>• Analyze current business processes, identify operational gaps, and recommend opportunities for improvement.<br>• Work closely with Scrum team members throughout the sprint cycle to answer questions and resolve requirement-related issues.<br>• Assist with solution validation and testing activities to confirm delivered functionality aligns with business expectations.<br>• Monitor progress against sprint objectives and project timelines, helping teams stay focused on committed deliverables.
We are looking for an experienced Data Engineer to help design and support scalable cloud-based data platforms in Jacksonville, Florida. This role focuses on building resilient data solutions in Azure, improving end-to-end data processing, and helping ensure strong performance across distributed systems. You will work closely with global engineering partners, contribute technical direction, and support a reliable delivery model in an Agile environment.<br><br>Responsibilities:<br>• Design, implement, and maintain cloud data infrastructure within Azure, using automation and infrastructure-as-code practices to improve consistency and scalability.<br>• Build and enhance enterprise data pipelines for ingestion, transformation, and processing using Databricks, Apache Spark, and Azure Data Factory.<br>• Provide technical leadership for cloud data platforms by driving architecture decisions that strengthen availability, performance, and long-term scalability.<br>• Collaborate daily with offshore and international engineering teams to align on development priorities, review code, and share technical knowledge across time zones.<br>• Participate actively in Agile ceremonies such as sprint planning, stand-ups, backlog refinement, readiness reviews, and retrospectives to support predictable delivery.<br>• Mentor data engineers through coaching, design guidance, and code review feedback that promotes high engineering standards.<br>• Support production operations by investigating incidents, resolving system bottlenecks, and leading root-cause analysis to improve platform reliability.<br>• Create and maintain architecture documentation, operational runbooks, and technical decision records to support distributed team execution.
<p>Design and manage data pipelines, ensuring optimized performance for analytics and reporting. Support BI tools to provide actionable insights for decision-making.</p><p><br></p>
<p>We are seeking a Business Intelligence Analyst to support reporting, dashboard development, data analysis, and process improvement initiatives. This person will be responsible for gathering business requirements, building and maintaining Power BI dashboards, creating SQL-based reports, analyzing data trends, and helping stakeholders make informed business decisions.</p><p>The ideal candidate will be comfortable working with data from multiple sources, translating business needs into clear reporting solutions, and partnering with both technical and non-technical teams. This role will also support automation and workflow improvements using low-code platforms and other business tools to streamline reporting and operational processes.</p>
<p>We are seeking an analytical and detail-oriented IT professional to champion our technology change control and governance frameworks. Operating within a dynamic service management ecosystem, this role ensures all infrastructure and software updates are meticulously evaluated, authorized, and deployed with zero impact on daily business operations. The ideal candidate will leverage ServiceNow to streamline workflows, facilitate stakeholder communication, and drive continuous improvement across our IT Service Management (ITSM) landscape.</p><p>Core Responsibilities</p><ul><li><strong>Workflow Administration:</strong> Manage the end-to-end lifecycle of technology modification requests within ServiceNow, verifying data integrity, completeness, and adherence to proper authorization paths.</li><li><strong>Meeting Facilitation:</strong> Convene and lead regular review board meetings, fostering collaborative discussions between engineering teams and business leaders to evaluate deployment readiness.</li><li><strong>Risk Mitigation:</strong> Actively monitor high-volume deployment schedules to identify potential conflicts, minimize operational risks, and prevent service degradation.</li><li><strong>Data & Analytics:</strong> Utilize Excel and ServiceNow reporting tools to build dashboards, generate trend forecasts, and deliver actionable insights on process performance.</li><li><strong>Platform Optimization:</strong> Gather, document, and validate business requirements for upcoming ServiceNow upgrades, patches, system enhancements, and new feature releases.</li><li><strong>Cross-Functional Alignment:</strong> Collaborate with adjacent ITSM disciplines—including Incident, Problem, Configuration (CMDB), Asset, and Knowledge Management—to ensure cohesive operational workflows.</li><li><strong>Training & Support:</strong> Serve as the subject matter expert for the team, delivering guidance, documentation, and hands-on training to users regarding governance policies and system functionality.</li><li><strong>Audit Readiness:</strong> Maintain rigorous documentation, ensure high data quality within system records, and enforce compliance standards to satisfy internal and external audit requirements.</li></ul><p><br></p>
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions.<br><br>Responsibilities:<br>• Evaluate operational workflows and gather business needs to define effective system-based solutions.<br>• Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making.<br>• Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations.<br>• Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance.<br>• Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements.<br>• Investigate application and data issues, perform root cause analysis, and implement sustainable fixes.<br>• Produce clear documentation for system behavior, technical configurations, workflows, and support procedures.<br>• Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.