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4 results for Records Specialist in Irving, TX

Richardson, TX
onsite
Permanent / Full Time
60000 - 63000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. In this role, you will handle account collections with attention to detail and efficiency, ensuring compliance with industry standards and company policies. This is an excellent opportunity for individuals with a strong background in commercial and consumer collections to thrive in a dynamic environment. Responsibilities: • Negotiate and establish payment plans, settlements, and other arrangements within established guidelines. • Analyze account details to develop effective strategies for recovering outstanding balances. • Escalate complex or high-risk accounts to senior team members or management for further action. • Achieve or exceed monthly goals related to collections, call volume, and quality standards. • Ensure all collection efforts align with company policies and regulatory requirements. • Address customer disputes, hardship requests, and complaints in a detail-oriented and empathetic manner. • Collaborate with internal teams, including customer service, legal, and credit departments, to resolve account issues. • Maintain accurate and up-to-date records of all collection activities in the system. • Provide recommendations for process improvements to enhance collection efficiency.
2026-06-26T00:00:00Z

Plano, TX
onsite
Temporary / Contract
22.8285 - 26.433 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a Contract position based in Plano, Texas. This role focuses on recovering outstanding balances, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and accurate documentation. The ideal candidate brings experience handling both commercial and consumer accounts while working effectively in a fast-paced billing and collections environment. Responsibilities: • Contact commercial and consumer customers regarding past-due balances through phone, email, and written communication. • Review delinquent accounts, research payment issues, and take appropriate action to secure timely resolution. • Maintain detailed records of collection activity, customer conversations, and payment commitments within internal systems. • Work closely with billing and credit teams to investigate disputes, clarify account status, and resolve outstanding issues. • Monitor aging reports and prioritize accounts that require immediate follow-up or escalation. • Negotiate payment arrangements when appropriate while ensuring compliance with company policies and procedures. • Support updates to collection workflows or system-related processes as needed within the department.
2026-07-08T00:00:00Z

Plano, TX
onsite
Temporary / Contract
23 - 25 USD / Hourly
Key Responsibilities<ul><li>Monitor AR aging and prioritize collection efforts on delinquent accounts</li><li>Contact customers via phone and email to collect past-due balances</li><li>Negotiate payment plans and resolve outstanding issues</li><li>Research and resolve billing discrepancies, short payments, and disputes</li><li>Maintain detailed documentation of collection activity and customer interactions</li><li>Partner with internal teams (AR, sales, customer service) to resolve account issues</li><li>Escalate high-risk accounts as needed and recommend write-offs when appropriate</li><li>Support month-end close with reporting on collections activity and aging</li><li>Track and report on KPIs such as DSO, past-due percentages, and cash collections</li></ul>
2026-06-23T00:00:00Z

Fort Worth, TX
onsite
Temporary / Contract
22 - 28 USD / Hourly
Your responsibilities in this role· Handle inbound and outbound collections calls· Lead all billing and reporting activities according to deadlines· Handle all vendor inquiries· Maintain and update customer files to ensure data integrity· Call on all past due amounts and record all results in the system· Record all customer payments to the correct reports
2026-07-06T00:00:00Z