Add your latest resume to match with open positions.
2 results for Records Specialist in Irving, TX
- McKinney, TX
- onsite
- Temporary / Contract
- 23 - 30 USD / Hourly
- <p>The Collections Specialist is responsible for managing outstanding accounts and ensuring timely collection of payments while maintaining positive customer relationships. This role works closely with customers and internal teams to resolve billing issues, track overdue balances, and support overall cash flow. The ideal candidate is persistent, professional, and comfortable handling high-volume collections activity in a fast-paced environment.</p>
- 2026-06-02T00:00:00Z
- Richardson, TX
- onsite
- Temporary to Hire
- 24.7 - 28.6 USD / Hourly
- We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Negotiate payment arrangements that align with account status and company guidelines.<br>• Investigate account details and use research methods to locate hard-to-reach customers when needed.<br>• Address customer questions related to billing, account status, and collection activity with clarity and courtesy.<br>• Draft and send collection notices, follow-up communications, and other account-related correspondence.<br>• Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems.<br>• Assist with workout plans, write-off-related processes, and other portfolio support activities as required.<br>• Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
- 2026-06-04T00:00:00Z