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4 results for Records Specialist in Irving, TX
- Dallas, TX
- onsite
- Temporary / Contract
- 28 - 31.25 USD / Hourly
- <p>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.</p><p>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.</p><p>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.</p><p>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.</p><p>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.</p><p>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.</p><p>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.</p><p>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.</p>
- 2026-10-22T00:00:00Z
- Dallas, TX
- onsite
- Temporary / Contract
- 28 - 31.25 USD / Hourly
- We are looking for a Collections Specialist to support a residential portfolio in Dallas, Texas through a Contract assignment. This position centers on high-volume communication with tenants, case workers, and property managers while managing rent and utility collections and related account administration. The ideal candidate is confident in fast-moving situations, stays organized under pressure, and can balance customer interaction with detailed follow-up and documentation.<br><br>Responsibilities:<br>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.<br>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.<br>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.<br>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.<br>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.<br>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.<br>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.<br>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.
- 2026-10-30T00:00:00Z
- Richardson, TX
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- We are looking for a Collections Specialist to support portfolio performance by engaging with customers, resolving past-due balances, and helping maintain accurate account records. This contract opportunity is based in Richardson, Texas, and offers the chance to contribute to a fast-paced team focused on account resolution and customer service. The ideal candidate is organized, confident in clear communication, and comfortable balancing collection activities with administrative follow-through.<br><br>Responsibilities:<br>• Contact customers regarding overdue accounts and guide conversations toward timely resolution of outstanding balances.<br>• Negotiate practical payment arrangements based on account status while supporting positive customer interactions.<br>• Research hard-to-reach accounts using skip tracing methods and update account information as needed.<br>• Prepare and send written collection communications that clearly document next steps and account expectations.<br>• Maintain detailed records of collection activity, customer commitments, and current account standing.<br>• Assist with workout plans and other resolution strategies for accounts requiring additional support.<br>• Respond to customer questions related to collection matters and coordinate solutions with internal teams when appropriate.<br>• Compile delinquency data and help prepare recurring reports that track portfolio performance and account trends.
- 2026-10-30T00:00:00Z
- Dallas, TX
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p>We are looking for a Billing Specialist to support a busy accounting and operations team by ensuring billing information is entered, maintained, and processed accurately. This position requires someone who is comfortable working with large volumes of data, has strong QuickBooks experience, and takes pride in producing accurate work in a deadline-driven environment.</p><p>The ideal candidate is detail-oriented, organized, and able to identify discrepancies before they become issues. This person will play an important role in maintaining accurate customer billing records and supporting the company's accounts receivable process.</p><p>Responsibilities</p><ul><li>Process daily billing transactions and maintain customer account records.</li><li>Enter high-volume data into QuickBooks with a high level of accuracy.</li><li>Review invoices and supporting documentation for completeness and correctness.</li><li>Assist with accounts receivable reporting and account maintenance.</li><li>Investigate billing discrepancies and make corrections when necessary.</li><li>Maintain organized and up-to-date billing records.</li><li>Support month-end billing activities and reporting functions.</li><li>Communicate with internal departments regarding billing questions and documentation.</li><li>Assist with administrative and operational projects as assigned.</li></ul><p><br></p>
- 2026-10-16T00:00:00Z