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4 results for Records Specialist in Irving, TX

Collections Specialist

Irving, TX
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for both commercial and consumer portfolios in Irving, Texas. This contract-to-permanent position is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and maintain positive customer relationships while protecting cash flow. The person in this role will manage collection activities, follow established billing and credit procedures, and work closely with internal teams to address payment issues and account concerns. Responsibilities: • Contact commercial and consumer customers regarding overdue balances and drive timely payment resolution through phone, email, and written communication. • Review aging reports, account histories, and payment activity to prioritize collection efforts and identify accounts requiring follow-up. • Investigate billing questions, payment discrepancies, and credit-related concerns by partnering with customers and internal departments to reach resolution. • Document collection activity, customer commitments, disputes, and account status updates accurately within company records. • Negotiate practical payment arrangements when appropriate while aligning with company policies and collection guidelines. • Escalate delinquent or high-risk accounts to the appropriate internal stakeholders based on severity, exposure, or unresolved issues. • Monitor assigned accounts consistently to reduce past-due balances and support overall receivables performance. • Maintain a detail-focused and service-oriented approach that preserves customer relationships while enforcing payment expectations.
2026-05-11T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-05-14T00:00:00Z

Collections Specialist

Dallas, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support high-value receivables efforts in Dallas, Texas. This Contract position focuses on recovering outstanding balances, collaborating with insurance-related stakeholders, and helping maintain healthy cash flow across complex accounts. The ideal candidate brings strong collections knowledge, sound judgment, and the ability to communicate effectively with clients and underwriting contacts. Responsibilities: • Manage collection activities for large outstanding account balances and drive timely payment resolution. • Communicate directly with insurance underwriters and other payer contacts to address billing disputes, payment delays, and account status updates. • Review account histories and payment activity to determine the most effective collection approach for each case. • Work across commercial and consumer collections scenarios while maintaining accurate documentation of outreach and follow-up efforts. • Investigate billing issues that may be affecting payment and coordinate with internal teams to support resolution. • Prioritize a high-volume portfolio of accounts, including significant-dollar receivables, while meeting recovery objectives. • Apply established collection procedures with careful attention to detail in a manner that preserves business relationships and supports compliance standards.
2026-05-15T00:00:00Z

Collections Specialist

Roanoke, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a growing team. This contract-to-permanent opportunity is ideal for someone who can combine persistent follow-up with a detail-oriented, service-oriented approach when working with customers. The person in this role will help reduce aged balances, investigate payment concerns, and keep account records current through accurate documentation and cross-functional communication. Responsibilities: • Contact customers each day to follow up on overdue invoices, with an emphasis on accounts that have remained unpaid beyond established aging thresholds. • Use a relationship-focused collection style that encourages payment while preserving positive customer interactions and long-term business partnerships. • Review account histories, identify reasons for delayed payment, and resolve billing or payment discrepancies through careful research and follow-up. • Manage a high-volume workload independently, adjusting priorities as business needs shift throughout the day. • Maintain detailed and accurate notes on collection activity, customer conversations, and account status updates in Oracle NetSuite and Microsoft Office applications. • Coordinate with internal departments to address customer questions, resolve outstanding issues, and escalate concerns when additional support is needed.
2026-05-15T00:00:00Z