<p>We are looking for an experienced Director of Accounting to join one of our most prestigious clients in Dallas, Texas. This role is integral to ensuring the accuracy and efficiency of financial operations within the healthcare industry organization. The ideal candidate will possess strong leadership abilities and a deep understanding of accounting principles to support financial reporting, compliance, and team development.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute accurate financial statements, including monthly, quarterly, and annual reports, while ensuring compliance with US GAAP and regulatory standards.</p><p>• Manage daily accounting operations, including general ledger maintenance and payroll processing, to uphold established policies and controls.</p><p>• Oversee the month-end close process by reviewing reconciliations, journal entries, and variance analyses, while coordinating with the FP& A team to align financial entries with budgeted projections.</p><p>• Ensure compliance with federal, state, and local tax regulations by collaborating with the Controller and external advisors to prepare and file accurate tax returns.</p><p>• Approve and review treasury transactions such as bank transfers and wire templates to maintain financial accuracy and security.</p><p>• Lead and mentor the general ledger accounting team, fostering a culture of collaboration, accountability, and continuous attention to detail and growth.</p><p>• Identify and implement process improvements to enhance the efficiency and accuracy of financial operations.</p><p>• Coordinate with external auditors during financial statement audits to ensure timely and accurate reporting.</p><p>• Maintain and update accounting systems, ensuring proper functionality and integration with financial processes.</p><p><br></p><p>If interested, please send your resume to [email protected]</p>
We are looking for an experienced and driven Customer Service Manager to lead a dynamic call center team in Wylie, Texas. This long-term contract position requires a proactive leader to oversee a high-volume inbound service, sales, and collections team, ensuring exceptional customer experiences and operational efficiency. The ideal candidate will excel in managing workflows, enhancing team performance, and driving metrics related to sales conversion, collections, and customer satisfaction.<br><br>Responsibilities:<br>• Lead and manage a call center team responsible for handling customer inquiries, sales, and collections.<br>• Develop and implement strategies to improve customer service quality, sales conversion rates, and collections performance.<br>• Monitor team performance and key metrics, ensuring consistent execution and adherence to company standards.<br>• Optimize workflows and processes using advanced tools, including AI-powered systems, to improve efficiency and reduce missed calls.<br>• Facilitate training programs to enhance team skills and maintain high standards of professionalism.<br>• Oversee escalation procedures to ensure effective resolution of complex customer issues.<br>• Analyze data to identify trends and opportunities for operational improvements.<br>• Foster a positive and collaborative work environment that drives team engagement and accountability.<br>• Ensure compliance with company policies and industry regulations across all customer interactions.<br>• Collaborate with leadership to align team goals with broader organizational objectives.
