We are looking for a dedicated File Clerk to join our team in Santa Ana, California. This contract position offers an opportunity to contribute to organizational efficiency by managing document filing and scanning tasks. The role requires attention to detail and proficiency in clerical operations, ensuring smooth and accurate handling of records.<br><br>Responsibilities:<br>• Organize and maintain physical and digital files to ensure accessibility and accuracy.<br>• Scan and digitize documents using Adobe Acrobat and other software tools.<br>• Perform clerical tasks such as sorting, labeling, and filing records.<br>• Utilize office equipment and software, including Microsoft Office Suites, to complete daily tasks efficiently.<br>• Handle correspondence and document management with precision.<br>• Validate parking arrangements and ensure compliance with office protocols.<br>• Collaborate with team members to support operational goals.<br>• Adhere to business casual dress code while demonstrating a strong attention to detail.<br>• Work onsite during standard business hours (8 AM - 5 PM) to meet organizational needs.<br>• Follow established procedures for document handling and retention.
We are looking for an Accounts Payable Clerk to join our team in Irvine, California. This role involves managing invoice processing, payment schedules, and supporting various accounting functions with accuracy and efficiency. The ideal candidate will possess a solid understanding of bookkeeping principles and demonstrate excellent organizational skills.<br><br>Responsibilities:<br>• Verify supplier invoices against purchase orders and received goods to ensure accuracy.<br>• Input invoice data into accounting software and maintain detailed records of transactions.<br>• Support monthly financial closings by preparing accrual batches and reconciling accounts payable.<br>• Select invoices for payment and prepare weekly check runs, ensuring payments align with cash flow needs.<br>• Process expense reports by cross-checking receipts and preparing payments accordingly.<br>• Prepare and execute wire transfers and other payment methods with appropriate approvals.<br>• Maintain a detailed and up-to-date cash log to track transactions.<br>• File completed accounts payable checks and reports systematically for easy access.<br>• Assist with year-end audit preparations by providing necessary documentation and support.<br>• Adhere to internal controls and accounting standards to ensure compliance.
<p>We are seeking a temporary Data Entry Clerk for a short-term assignment from 3/2 to 3/13. The role involves entering donor credit card information into systems. Ideal candidates will have strong 10-key data entry skills and be highly detail oriented. Work hours are Monday–Thursday from 9:00 a.m. to 6:00 p.m. (with a one-hour lunch). On Fridays, hours are shortened and end at 3:00 p.m. The assignment ends on the 3/13 but has potential to extend.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input donor credit card information into internal systems in a timely manner.</p><p>• Perform numeric data entry tasks using 10-key skills with precision.</p><p>• Maintain the integrity of data by identifying and correcting errors during entry.</p><p>• Follow established procedures to ensure compliance with data handling standards.</p><p>• Collaborate with team members to meet daily and weekly data entry targets.</p><p>• Handle sensitive information with discretion and uphold confidentiality.</p><p>• Monitor work for accuracy and make necessary corrections.</p><p>• Manage workload effectively to complete tasks within designated timelines.</p>
<p>Our client, a corporate office with ties to the entertainment industry, is looking for a Data Entry clerk on a contract to hire basis. You will be responsible for data entry into Excel and answering phone calls from clients. Strong attention to detail and accurate typing skills are required for this position. Robert Half is looking for a team player with a strong work ethic and positive attitude. Someone who can occasionally handle a difficult member on the phone with the ability to work well under pressure will do well in this role! This is a contract to hire position and the hours are 8am-5pm. Our client offers free lunches, full benefits, and a supportive office environment. Pay is $23-$26/hr.</p>
<p>A busy and well-established manufacturing and distribution company in San Marcos is seeking a reliable and detail-driven <strong>Data Entry Clerk</strong> to support critical operational and inventory recordkeeping. This role is ideal for someone who takes pride in accuracy, consistency, and maintaining clean data across systems.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Enter and update high-volume data into ERP and internal databases</li><li>Review source documents for accuracy and completeness</li><li>Audit records and correct discrepancies proactively</li><li>Maintain organized digital and scanned documentation</li><li>Generate basic Excel reports and data summaries</li><li>Support inventory and order processing teams as needed</li><li>Follow established data security and confidentiality protocols</li><li>Meet daily and weekly productivity benchmarks</li></ul>
We are looking for a detail-oriented Client Service Coordinator to join our team on a Contract basis in San Marcos, California. In this role, you will play a pivotal part in ensuring operational efficiency by managing administrative tasks, supporting client account processes, and maintaining organized documentation. This position requires excellent communication skills, a proactive approach to task management, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Coordinate team schedules by updating calendars, tracking tasks, and managing action items effectively.<br>• Document and distribute clear meeting notes while ensuring timely follow-up on assigned tasks.<br>• Process wealth management account paperwork, custodial forms, and perform data entry with accuracy.<br>• Assist with account openings, transfers, and custodial requests, following established procedures.<br>• Maintain organized and accurate file systems, adhering to naming conventions and document management protocols.<br>• Complete checklists thoroughly and ensure all steps are finalized independently.<br>• Manage high-volume operational tasks with precision and a sense of urgency.<br>• Communicate effectively in writing to support workflows and resolve issues promptly.
We are looking for a detail-oriented and organized Receptionist to join our team in Orange, California. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will be responsible for ensuring smooth front-office operations, providing exceptional customer service, and maintaining an organized workspace.<br><br>Responsibilities:<br>• Welcome and assist customers and visitors, addressing inquiries and directing them to the appropriate personnel.<br>• Handle multi-line phone systems, answering inbound calls promptly and courteously.<br>• Perform routine filing and organization of documents and case files.<br>• Keep the office environment tidy and functional, ensuring supplies are ordered and office equipment is well-maintained.<br>• Participate in regular meetings with supervisors to discuss updates, share resources, and align on goals.<br>• Provide administrative support by proofreading documents and ensuring accuracy in all communications.<br>• Manage tasks requiring physical activity, including lifting up to 50 pounds safely and maintaining long periods of walking, standing, or sitting.
<p>We are looking for a detail-oriented data entry assistant to support a non-profit client in Century City. This role will focus on data entry and administrative tasks requiring accuracy and efficiency. The ideal candidate will have strong organizational skills, proficiency in various software tools, and the ability to collaborate effectively with vendors and team members. This role is onsite daily and for the right person, could lead to a full-time position.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Perform accurate data entry tasks to support organizational needs.</p><p>• Process invoices and maintain effective communication with vendors.</p><p>• Utilize Excel to create and manage spreadsheets, including formulas.</p><p>• Work with Adobe tools to handle documentation and reports.</p><p>• Manage email correspondence and scheduling using Microsoft Outlook.</p><p>• Organize and maintain files within Microsoft SharePoint.</p><p>• Support general administrative functions to ensure smooth operations.</p><p>• Assist with additional tasks as needed to meet project deadlines.</p>
<p>The City Manager’s Office is seeking an experienced and highly polished Administrative Assistant to support City Manager and two senior-level administrators. This is a visible and professional role within a dynamic municipal environment, requiring strong discretion, professionalism, and the ability to interact confidently with City Council members, developers, and other influential stakeholders.</p><p>While classified as part-time due to municipal hour limitations (not to exceed 980 hours), the role will function on a full-time schedule during the assignment period.</p><p>Key Responsibilities</p><ul><li>Provide high-level administrative and clerical support to the City Manager’s Office</li><li>Manage calendars, coordinate meetings, and schedule appointments</li><li>Prepare correspondence, reports, agendas, and meeting materials</li><li>Serve as a point of contact for internal departments and external stakeholders</li><li>Support communications and coordination with City Council, developers, and community partners</li><li>Maintain confidential records and sensitive information with discretion</li><li>Assist with special projects and departmental initiatives</li><li>Handle phone inquiries, email communications, and document management</li><li>Ensure professionalism and organization within a high-visibility office environment</li></ul><p> </p><p><br></p>
<p>We are looking for a detail-oriented Receptionist to join our team in Irvine, California. In this contract position, you will serve as the first point of contact, ensuring smooth communication and efficient handling of administrative tasks. This role requires excellent organizational skills and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle sensitive and confidential documents with discretion and accuracy.</p><p>• Coordinate with managers and clients to address any issues related to deadlines or tasks.</p><p>• Assist in completing assigned projects and administrative duties as needed.</p><p>• Manage inbound calls efficiently, providing accurate information and support.</p><p>• Maintain the reception area, ensuring it is clean and organized.</p><p>• Support the team with general office services and operational needs.</p><p>• Record and relay messages accurately to the respective recipients.</p><p>• Provide assistance with scheduling and appointment management when required.</p><p>• Set up and break down conference rooms</p><p>• Manage inventory and supply stocking</p><p>• Answer phones and book conference rooms</p><p>• Support frequent onsite events </p><p><br></p>
We are looking for an experienced receptionist to join our team in Montebello, California. In this Contract to permanent position, you will serve as the first point of contact for visitors and clients while providing essential administrative support to ensure smooth daily operations. The ideal candidate will have excellent communication skills, a detail-oriented approach, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and warmth, ensuring a positive experience.<br>• Oversee front desk operations, including maintaining a clean and organized reception area.<br>• Schedule appointments and coordinate calendars to support efficient time management.<br>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.<br>• Receive, sort, and distribute incoming mail and deliveries promptly.<br>• Monitor visitor access and uphold office security procedures.<br>• Provide accurate information to clients and visitors regarding company services.<br>• Support administrative tasks such as filing, data entry, and photocopying when needed.<br>• Coordinate with team members to ensure smooth communication and workflow.
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects & Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining & Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales & Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
<p>A growing professional services firm in Solana Beach is seeking a meticulous and dependable <strong>Data Entry Specialist</strong> to support internal operations and reporting functions. This role is essential to maintaining data integrity across multiple systems and departments.</p><p><br></p><p>If you take pride in accuracy and enjoy structured, focused work, this role offers long-term growth within a stable organization.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Enter high volumes of data into internal databases and ERP systems</li><li>Verify data accuracy and correct discrepancies</li><li>Maintain organized digital records and documentation</li><li>Generate basic operational reports using Excel</li><li>Assist with document scanning, filing, and record updates</li><li>Support administrative teams with data validation tasks</li><li>Ensure confidentiality and secure handling of information</li></ul>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a dedicated and detail-oriented Receptionist to join our team on a long-term contract basis. This role is based in Los Angeles, California, and requires someone who can manage front desk responsibilities while ensuring accurate data entry tasks are performed efficiently. The ideal candidate will bring strong organizational skills and a commitment to providing excellent administrative support.<br><br>Responsibilities:<br>• Greet and assist visitors in a meticulous and friendly manner.<br>• Answer and direct phone calls to appropriate departments or personnel.<br>• Maintain accurate records and input data into company systems with precision.<br>• Organize and manage incoming and outgoing correspondence, including emails and mail.<br>• Coordinate appointments and schedule meetings as needed.<br>• Ensure the reception area is clean, organized, and welcoming at all times.<br>• Handle basic administrative duties to support the team and office operations.<br>• Monitor and restock office supplies to ensure availability.<br>• Collaborate with other departments to facilitate smooth communication and workflow.<br>• Uphold confidentiality and security procedures when handling sensitive information.
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Beverly Hills. This position plays a key role in providing excellent front-desk support and ensuring smooth day-to-day operations. As the first point of contact for visitors and callers, you will represent our brand with outstanding communication skills.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet visitors warmly and assist them with inquiries or directing them to appropriate personnel.</p><p>• Manage incoming calls using a multi-line phone system, ensuring prompt and courteous responses.</p><p>• Coordinate and maintain the front desk area to ensure a welcoming and organized environment.</p><p>• Handle administrative tasks, such as scheduling appointments and managing correspondence.</p><p>• Collaborate with team members to support office operations and special projects as needed.</p><p>• Communicate effectively with internal staff and external contacts, serving as a key point of connection.</p><p>• Provide support for the opening of a new office location, assisting with planning and setup activities.</p><p>• Maintain an appearance and demeanor that aligns with the company’s branding and culture.</p><p>• Respond to inbound calls efficiently, addressing questions and redirecting calls as necessary.</p><p>• Assist in monitoring and managing office supplies and equipment needs at the reception area.</p>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
<p><strong>Bilingual Armenian Front Desk Coordinator</strong></p><p><strong>About the Role:</strong></p><p>We are looking for a Bilingual Armenian Front Desk Coordinator to join our dynamic healthcare office. As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and organized environment. Exceptional customer service, professionalism, and the ability to work efficiently in a fast-paced medical setting are essential. Experience in oncology or a specialty medical practice is a plus.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients and visitors in both Armenian and English.</li><li>Manage a multi-line phone system: answer, screen, and direct calls as needed.</li><li>Schedule patient appointments, confirm upcoming visits, and maintain provider calendars.</li><li>Verify insurance details, collect copays, and oversee completion of patient forms and documentation.</li><li>Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems.</li><li>Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations.</li><li>Handle requests for medical records, scanning, filing, and document management.</li><li>Provide general administrative support, including correspondence, faxing, and inventory of office supplies.</li><li>Uphold strict patient confidentiality and adhere to all HIPAA regulations.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements. Experience or familiarity with dermatology practices or medical spas is highly valued.</p><p><br></p><p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
