19 results for Customer Experience Specialist in Irvine, CA

Customer Service Specialist

Vista, CA
onsite
Temporary
24 - 28 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-23T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-26T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-23T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-25T00:00:00Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns. Responsibilities: • Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques. • Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems. • Provide guidance and education to users on navigating systems and utilizing features effectively. • Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions. • Support end-users with account access, basic hardware and software setup, and system navigation. • Maintain an empathetic approach during all customer interactions. • Continuously improve service delivery by providing feedback and suggestions to leadership.
2026-03-25T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply. Responsibilities:• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.• Send follow-up links and guide customers through next steps effectively.• Maintain accurate and timely order entry using Salesforce and other systems.• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.• Collaborate with team members to ensure seamless communication and workflow.• Adhere to company policies and procedures while handling sensitive customer information.• Utilize call center tools to optimize customer interactions and improve efficiency.• Continuously seek opportunities to enhance customer experience and satisfaction.
2026-03-26T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
23 - 25 USD / Hourly
Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary
22 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members. Responsibilities:• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.• Process service requests efficiently and keep customers informed about the status of their inquiries.• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.• Collaborate with team members to ensure seamless communication and resolution of customer issues.• Monitor customer feedback and suggest improvements to enhance service delivery.• Adhere to established policies and procedures while delivering consistent support.
2026-03-23T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-23T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-03-26T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-25T00:00:00Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary
35 - 40 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-27T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-26T00:00:00Z

Member Services Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience. Responsibilities: • Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts. • Process financial transactions with accuracy and efficiency while maintaining high service standards. • Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed. • Maintain precise and up-to-date account information in internal systems. • Identify opportunities to offer additional financial products and services tailored to member needs. • Meet or exceed individual performance goals in both service and sales metrics. • Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines. • Perform transactions requiring higher approval levels, such as check negotiations within authorized limits. • Ensure compliance with regulatory standards and internal policies through regular training and adherence. • Travel to nearby branch locations to provide operational and service support when required.
2026-03-20T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Digital Marketing Specialist

Costa Mesa, CA
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Digital Marketing Specialist to join our team on a contract basis in Costa Mesa, California. In this role, you will play a key part in executing and coordinating various marketing initiatives, including digital campaigns, social media efforts, and content updates. The ideal candidate is detail-oriented, organized, and adept at using marketing tools and platforms to drive success.Responsibilities:Creative Brief & Content Coordination<ul><li>Developing and organizing creative briefs</li><li>Managing updates to: </li><li>Autoreply emails</li><li>Venue-specific newsletters</li><li>Marketing communications</li></ul>Digital & Social Marketing<ul><li>Social media coordination and review</li><li>Supporting digital marketing execution</li><li>Pulling reports and updating marketing scorecards that help track marketing performance and demand generation</li></ul> Marketing Collateral Coordination Marketing Tools & Asset Management<ul><li>Uploading and organizing marketing assets</li><li>Supporting platform usage and digital tools</li></ul> Administrative & Operational Support<ul><li>General marketing administrative support</li><li>Accounting coordination related to marketing initiatives</li><li>Scheduling and documentation support</li></ul>
2026-03-11T00:00:00Z

Contribution Specialist

Burbank, CA
onsite
Temporary
27.7115 - 35.08 USD / Hourly
A company in Burbank is in the need of a Contribution Specialist. The Contribution Specialist will play a key part in ensuring the accurate processing and reconciliation of employer-reported earnings and contributions. This long-term contract position offers the opportunity to build your expertise in financial services while contributing to the smooth operation of accounting functions. The role will be remote however the candidate must live within 40 miles of Burbank, California. Responsibilities:• Process routine contribution reports and payments with precision and efficiency.• Identify and resolve discrepancies, including missing data and mismatched entries.• Maintain timely posting of contributions while managing processing volumes.• Investigate and address underpayments or late submissions, preparing recovery claims when necessary.• Research and analyze earnings and eligibility impacts to recommend and implement corrections.• Provide assistance with data entry, file uploads, and documentation tasks.• Respond to employer inquiries, escalating unresolved issues with proper documentation.• Monitor processing workflows to meet daily production targets.• Collaborate with internal teams to clarify reporting formats and resolve irregularities.• Support audits and quality checks by identifying exceptions and documenting errors.
2026-03-24T00:00:00Z

Contribution Specialist

Burbank, CA
onsite
Temporary
27 - 34 USD / Hourly
A company in Burbank is in the need of a Contribution Specialist. The Contribution Specialist will play a key part in ensuring the accurate processing and reconciliation of employer-reported earnings and contributions. This long-term contract position offers the opportunity to build your expertise in financial services while contributing to the smooth operation of accounting functions. The role will be hybrid/ remote however the candidate must live within 40 miles of Burbank, California. Responsibilities:• Process routine contribution reports and payments with precision and efficiency.• Identify and resolve discrepancies, including missing data and mismatched entries.• Maintain timely posting of contributions while managing processing volumes.• Investigate and address underpayments or late submissions, preparing recovery claims when necessary.• Research and analyze earnings and eligibility impacts to recommend and implement corrections.• Provide assistance with data entry, file uploads, and documentation tasks.• Respond to employer inquiries, escalating unresolved issues with proper documentation.• Monitor processing workflows to meet daily production targets.• Collaborate with internal teams to clarify reporting formats and resolve irregularities.• Support audits and quality checks by identifying exceptions and documenting errors.
2026-03-25T00:00:00Z