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18 results for Customer Experience Specialist in Irvine, CA

Customer Experience Specialist

Rancho Cucamonga, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused Customer Experience Specialist to support a financial institution in Rancho Cucamonga, California through a Contract assignment. This opportunity is well suited for someone who is comfortable managing high-volume customer interactions, handling transactions with precision, and delivering attentive service in a fast-paced branch environment. The role includes training and offers the chance to contribute to daily branch operations while helping members with routine financial needs. Responsibilities:• Manage customer transactions such as deposits, withdrawals, payment processing, and check-related requests with a high level of accuracy.• Balance and safeguard cash throughout the day, ensuring drawer totals remain correct and discrepancies are addressed promptly.• Assist customers with account-related questions, service requests, and basic problem resolution in a courteous and friendly manner.• Review transaction details carefully to confirm compliance with branch procedures, regulatory standards, and internal controls.• Identify opportunities to introduce relevant financial products or services based on customer needs and branch guidelines.• Protect sensitive customer and account information by following confidentiality and security expectations at all times.• Support day-to-day branch activities, including administrative tasks and additional operational duties as needed.• Communicate clearly with customers across in-person, phone, and email interactions while navigating multiple systems efficiently.
2026-07-09T00:00:00Z

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Customer Care Associate

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Customer Care Associate – Cerritos, CA (On-Site)We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit! 🔹 What You’ll Be Doing:<ul><li>Responding to customer inquiries via phone, email, and in person</li><li>Processing high-volume orders and confirming payment information</li><li>Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment</li><li>Handling returns, claims, and special/custom orders</li><li>Maintaining customer accounts and building strong relationships</li><li>Assisting with front-desk duties as needed</li><li>Supporting showroom set-ups and occasional trade show events</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California through responsive communication and accurate order handling. This Contract to permanent position is ideal for someone who enjoys assisting customers, coordinating appointments, and managing details across phone, email, and internal systems. The role requires a detail-oriented communicator who can provide a positive customer experience while staying organized in a fast-paced environment. Responsibilities: • Manage incoming customer calls and respond to inquiries with accuracy and a service-focused approach. • Place outbound calls as needed to confirm details, provide updates, and support ongoing customer requests. • Process customer orders and enter information into internal systems with close attention to accuracy and completeness. • Coordinate and schedule appointments while ensuring all relevant parties receive timely updates. • Handle email communication promptly, clearly, and in a manner that supports strong customer relationships. • Maintain organized records through consistent data entry and documentation of customer interactions. • Assist showroom visitors by answering questions, providing guidance, and creating a welcoming experience. • Use Microsoft Word and Excel to prepare, update, and manage routine customer service documentation and tracking. • Collaborate with internal team members to resolve issues and ensure customer needs are addressed efficiently.
2026-07-08T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The person in this role will serve as an important first point of contact, creating a positive experience while supporting a high-volume, process-driven environment. Responsibilities: • Speak with prospective borrowers to collect preliminary information and understand their financing needs. • Use a consistent questioning approach to evaluate basic qualification factors such as income, credit profile, and loan purpose. • Enter customer details accurately into company systems and maintain complete, organized records. • Direct eligible applicants to the appropriate Loan Officer to continue the lending process. • Provide courteous, attentive service during every interaction to build trust and create a positive customer experience. • Manage a steady flow of inbound and outbound calls while meeting productivity and conversion goals. • Follow established workflows and service standards to support efficient front-end loan processing.
2026-07-09T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-07-09T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Employee Experience Coordinator

Vista, CA
onsite
Temporary / Contract
29 - 36 USD / Hourly
A rapidly growing manufacturing company is looking for an Employee Experience Coordinator to help support recruiting, onboarding, internal events, and employee engagement initiatives. This role combines Human Resources, office administration, and employee support into one highly collaborative position.You'll work alongside leadership to ensure employees have a seamless experience from their first interview through every stage of their career.ResponsibilitiesEmployee Engagement<ul><li>Coordinate employee recognition programs and company events</li><li>Assist with onboarding and orientation sessions</li><li>Maintain employee files and HR documentation</li><li>Support internal communications and training initiatives</li></ul>Administrative Support<ul><li>Schedule interviews and meetings</li><li>Prepare reports and presentations</li><li>Assist with HR projects and compliance tracking</li><li>Coordinate office operations and vendor communication</li></ul>
2026-06-29T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
26.9135 - 31.163 USD / Hourly
We are looking for a Digital Marketing Specialist to join a growing team on a contract-to-permanent basis. This role is ideal for a marketing specialist who combines strong campaign execution skills with strong written communication and a data-driven mindset. You will help elevate digital outreach efforts across paid and email channels while using performance insights to refine strategy and improve results. Responsibilities: • Develop and manage digital marketing initiatives across paid search, email, and related online channels to support business growth. • Create compelling marketing copy and campaign content that aligns with brand voice and engages target audiences. • Monitor campaign performance using analytics tools and translate findings into practical optimization recommendations. • Oversee Google Ads and search advertising activities, including campaign setup, budget tracking, keyword refinement, and performance improvement. • Build, schedule, and evaluate email campaigns to strengthen audience engagement and drive measurable response. • Partner with internal stakeholders to coordinate marketing priorities, timelines, and deliverables across ongoing projects. • Analyze channel metrics and prepare clear reporting that highlights trends, outcomes, and next steps for improvement.
2026-06-30T00:00:00Z

Digital Marketing Specialist

Costa Mesa, CA
onsite
Temporary to Hire
29.2885 - 33.913 USD / Hourly
We are looking for a Digital Marketing Specialist to join our team in Costa Mesa, California in a contract capacity with the potential for a long-term opportunity. This role is ideal for a marketing specialist with hands-on experience building digital campaigns, developing compelling content, and supporting brand visibility across multiple channels. The position offers the opportunity to contribute to B2B marketing initiatives through email, social media, paid advertising, and event support while collaborating closely with internal stakeholders. Responsibilities: • Develop and manage digital marketing initiatives across email, paid search, social media, and content channels to increase engagement and lead generation. • Create written and visual marketing materials that support brand messaging, campaign goals, and audience outreach efforts. • Oversee email marketing activities in HubSpot, including campaign setup, audience targeting, scheduling, and performance tracking. • Monitor and optimize Google Ads and other digital advertising campaigns to improve reach, conversion rates, and return on investment. • Use Google Analytics and related reporting tools to evaluate campaign effectiveness and recommend data-driven improvements. • Coordinate trade show and event marketing logistics, including promotional materials, timelines, and cross-functional communication. • Support LinkedIn marketing efforts by planning posts, refining messaging, and strengthening the company’s presence. • Partner with team members on project coordination to keep marketing deliverables organized, on schedule, and aligned with business priorities.
2026-07-09T00:00:00Z

Supply Chain Specialist

Torrance, CA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Supply Chain Specialist to support inventory planning, logistics coordination, and supply chain operations for a restaurants and catering organization in Torrance, California. This Long-term Contract position is ideal for someone who is detail oriented and can balance day-to-day execution with project-based process improvement while working across purchasing, distribution, and operational teams. The role will focus on maintaining product flow, analyzing stock levels, and helping manage supply chain initiatives, including support for PeopleSoft-related project activities when needed. Only candidates local to the Los Angeles metropolitan area will be considered for this role. This role is infrequently required to report onsite to the Torrance warehouse. Responsibilities:• Coordinate supply chain activities to help ensure timely movement of goods, accurate inventory levels, and consistent support for business operations.• Review inventory data and demand patterns to identify shortages, excess stock, and opportunities to improve replenishment decisions.• Partner with internal stakeholders and external vendors to resolve delivery issues, maintain supply continuity, and improve service performance.• Track logistics activity across ordering, transportation, and distribution processes to support efficient product availability.• Contribute to supply chain projects by organizing timelines, documenting progress, and assisting with PeopleSoft-related coordination tasks as required.• Prepare reports and operational summaries that highlight inventory trends, service metrics, and areas needing corrective action.• Support process improvements that strengthen planning accuracy, reduce operational disruption, and enhance overall supply chain efficiency.
2026-07-08T00:00:00Z

Product Operations Specialist

Torrance, CA
onsite
Temporary / Contract
50 - 53 USD / Hourly
Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA. Location: Torrance, CA (onsite)Duration: 22-month contractHours: 40 hours/weekPay Rate: $50-53/hour Position Overview:The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration. Key Responsibilities:<ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
2026-06-19T00:00:00Z