5 results for Technology And It in Indianapolis In
Desktop Support Analyst<p>We are in search of a Desktop Support Analyst to join our team located in Zionsville, Indiana. This role involves providing technical assistance to our internal team members, ensuring smooth hardware and software operation. As a Desktop Support Analyst, you'll be expected to handle diverse tasks, ranging from troubleshooting Office 365 issues to managing mobile devices. </p><p><br></p><p>Responsibilities:</p><p>• Assisting team members who are experiencing issues with Office 365, including but not limited to, password resets and account lock-outs.</p><p>• Troubleshooting problems related to printer connectivity and ensuring seamless operation.</p><p>• Providing support for Windows 10 and Windows 11 operating systems.</p><p>• Managing mobile devices, ensuring they are properly configured and compliant with company policies.</p><p>• Onboarding and offboarding team members, ensuring appropriate access rights are granted or revoked.</p><p>• Providing basic support and guidance to team members, fostering a positive user experience.</p><p>• Proactively identifying potential IT issues and implementing preventative measures.</p><p>• Collaborating with other IT team members to handle complex issues and provide comprehensive support.</p><p>• Applying critical thinking skills to troubleshoot and resolve issues in a timely manner.</p>Desktop Support Analyst<p>We are offering a long-term contract employment opportunity for a Desktop Support Analyst in the healthcare industry, based in Indianapolis, Indiana. The role involves a mix of technical tasks, user support and equipment configuration.</p><p><br></p><p>Responsibilities:</p><p>• Assist in setting up workstations, laptops, desktops, and printers</p><p>• Conduct installation resets as part of your routine tasks</p><p>• Substitute for technicians who step out, ensuring seamless operation</p><p>• Provide support to new users and handle all technology-related issues</p><p>• Manage the end-of-life deployment of devices</p><p>• Maintain a high standard of customer service while working under stress</p><p>• Handle configuration tasks and imaging of devices</p><p><br></p>Member Services Rep<p>We are seeking a detail-oriented and customer-focused Member Services Representative to join our client in the insurance industry. In this role, you will play a key part in providing exceptional administrative and member support while maintaining the accuracy and integrity of our policy documentation.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Perform accurate and efficient data entry of insurance applications into our system.</li><li>Proof and verify policy details to ensure there are no keying errors, maintaining high standards of accuracy.</li><li>Assemble policy documents and prepare them for distribution to insured members.</li><li>Provide excellent customer service by eventually interacting with agents and members via phone or email to address inquiries and clarify information.</li><li>Collaborate with other departments as needed to resolve application or policy issues.</li><li>Maintain confidentiality and comply with company and industry regulations.</li></ul><p><br></p>Executive AssistantWe are offering an exciting opportunity in Indianapolis, Indiana, for an Executive Assistant to join our team. In this position, you will be tasked with the management of executive schedules, the upkeep of our office environment, and the facilitation of internal communications. The role calls for someone who can thrive in a bustling office setting and handle tasks with precision and promptness.<br><br>Responsibilities<br>• Administer executive calendar and email communications to ensure efficient and prompt responses<br>• Oversee the presentability of the office space, maintaining cleanliness and organization<br>• Procure and manage office supplies as needed to ensure smooth operation of the office<br>• Establish and manage the workspace for new employees, including necessary tech setup<br>• Handle the operation and maintenance of office equipment, such as the copier<br>• Plan and order holiday gifts and other similar tasks as required<br>• Adapt to the fast-paced office environment and contribute to its growth.Quality Assurance Tester<p>We are offering a contract to hire employment opportunity for a Quality Assurance Tester in Plainfield, Indiana. This role is in the tech industry, where you will be working closely with our development team and business manager, performing user acceptance testing, and assisting in the delivery of quality products.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Conduct user acceptance testing to ensure the functionality of our software applications</p><p>• Work alongside our business manager to understand the business requirements and ensure they are met in the final product</p><p>• Document both front end and backend processes, creating a clear record of our systems and any changes made</p><p>• Assist the development team by identifying any issues or bugs in the system</p><p>• Implement automated testing processes to increase efficiency and accuracy</p><p>• Deploy code using Continuous Integration/Continuous Delivery (CICD) principles</p><p>• Conduct Quality Assurance (QA) testing to ensure all code and processes meet our standards</p><p>• Collaborate with the team to identify areas for process improvement and implement changes as needed</p><p>• Utilize your knowledge of Microsoft Azure, C#, MVC, Blazor, Xamarin, Maui to ensure quality assurance</p><p>• Assist in testing for deployment to ensure smooth transitions during implementation stages.</p>