<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting</li><li>Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software</li><li>Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues</li><li>Work closely with other IT team members to resolve technical issues and improve processes</li><li>Provide excellent customer service and effectively communicate technical solutions to non-technical users</li><li>Participate in the development and implementation of technical policies, procedures, and best practices</li><li>Participate in the development and maintenance of technical documentation</li><li>Stay up-to-date with new technologies and industry trends</li></ul><p><br></p>
<p>We are seeking a dedicated Patient Access Specialist to join our team in North Vernon, Indiana. In this contract role, you will play a vital part in ensuring smooth and efficient patient registration processes while delivering exceptional customer service. If you have strong communication skills and a passion for helping others, this opportunity is ideal for you.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><br></p><p><strong>Responsibilities for the position include: </strong></p><ul><li>Act as the first point of contact for patients entering the facility, providing a welcoming and professional experience.</li><li>Manage patient registration, insurance verification, and scheduling of appointments.</li><li>Ensure accuracy and compliance in all patient documentation and records management.</li><li>Collaborate with front desk, billing, and revenue cycle teams to streamline access and improve patient experience.</li><li>Utilize technology platforms such as Epic for workflow management.</li><li>Demonstrate strong critical thinking, adaptability, and communication skills in a fast-paced environment.</li></ul><p><br></p>
<p>We are seeking a Patient Access Specialist to support efficient front-desk operations and ensure every patient receives a friendly, positive welcome. This essential role operates across both hospital and clinic settings, offering meaningful work and opportunities for professional development in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Schedule:</strong> Monday – Friday, 8:00am – 5:00pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet, register, and check in patients while maintaining confidentiality and a high level of professionalism.</li><li>Verify insurance coverage, handle authorization procedures, and collect necessary co-payments.</li><li>Accurately enter patient demographic and billing information into electronic health record systems.</li><li>Respond to patient and provider inquiries with empathy, resolving concerns promptly.</li><li>Ensure compliance with HIPAA regulations and organizational standards.</li><li>Collaborate closely with clinical, billing, and scheduling teams for smooth process integration.</li><li>Identify and recommend process improvements for the patient intake experience.</li></ul><p><br></p>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p><strong>Desktop Deployment Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for someone who thinks like an engineer but isn’t afraid to get hands-on with desktop deployment. This role is perfect for a software developer who drifted into systems work, or a sysadmin who enjoys automating, scripting, and streamlining everything they touch. You’ll help build, optimize, and support a large Windows desktop environment while applying the same mindset you’d bring to writing clean, scalable code. </p><p><br></p><p>In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.</p><p><br></p><p>The Desktop Deployment Technician will be responsible for managing multiple tasks and projects simultaneously, while maintaining a high level of accuracy and attention to detail. You will need to be proactive and possess excellent communication skills to provide timely and effective support to end-users and other stakeholders.</p><ul><li>Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.</li><li>Install, configure, and maintain operating systems, software applications, and hardware components.</li><li>Perform upgrades and patches to operating systems, applications, and hardware as required.</li><li>Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.</li><li>Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.</li><li>Document procedures and guidelines related to desktop deployment and support.</li><li>Participate in special projects and initiatives related to desktop deployment and support as required.</li><li>Other duties as assigned</li></ul><p><br></p>
We are looking for a success-driven and detail-oriented Sales Assistant to join our team in Lafayette, Indiana. In this long-term contract position, you will play a vital role in supporting financial advisors as they guide members toward achieving their financial goals. This role requires strong organizational skills, effective communication, and the ability to work collaboratively within a team environment.<br><br>Responsibilities:<br>• Coordinate with clients to schedule and confirm appointments with financial advisors.<br>• Provide administrative support to ensure smooth daily operations within the Wealth Management department.<br>• Use advanced computer skills to navigate programs like Microsoft Word and Excel efficiently.<br>• Maintain and prioritize daily tasks to ensure all work is organized and completed on time.<br>• Deliver exceptional service by addressing inquiries and fostering trust with clients and team members.<br>• Participate actively in team discussions and contribute to a collaborative work environment.<br>• Assist in the preparation of reports, documents, and other materials as needed.<br>• Uphold a high standard of professionalism and confidentiality while handling sensitive information.