We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting</li><li>Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software</li><li>Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues</li><li>Work closely with other IT team members to resolve technical issues and improve processes</li><li>Provide excellent customer service and effectively communicate technical solutions to non-technical users</li><li>Participate in the development and implementation of technical policies, procedures, and best practices</li><li>Participate in the development and maintenance of technical documentation</li><li>Stay up-to-date with new technologies and industry trends</li></ul><p><br></p>
<p><strong>Desktop Deployment Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for someone who thinks like an engineer but isn’t afraid to get hands-on with desktop deployment. This role is perfect for a software developer who drifted into systems work, or a sysadmin who enjoys automating, scripting, and streamlining everything they touch. You’ll help build, optimize, and support a large Windows desktop environment while applying the same mindset you’d bring to writing clean, scalable code. </p><p><br></p><p>In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.</p><p><br></p><p>The Desktop Deployment Technician will be responsible for managing multiple tasks and projects simultaneously, while maintaining a high level of accuracy and attention to detail. You will need to be proactive and possess excellent communication skills to provide timely and effective support to end-users and other stakeholders.</p><ul><li>Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.</li><li>Install, configure, and maintain operating systems, software applications, and hardware components.</li><li>Perform upgrades and patches to operating systems, applications, and hardware as required.</li><li>Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.</li><li>Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.</li><li>Document procedures and guidelines related to desktop deployment and support.</li><li>Participate in special projects and initiatives related to desktop deployment and support as required.</li><li>Other duties as assigned</li></ul><p><br></p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
We are looking for a success-driven and detail-oriented Sales Assistant to join our team in Lafayette, Indiana. In this long-term contract position, you will play a vital role in supporting financial advisors as they guide members toward achieving their financial goals. This role requires strong organizational skills, effective communication, and the ability to work collaboratively within a team environment.<br><br>Responsibilities:<br>• Coordinate with clients to schedule and confirm appointments with financial advisors.<br>• Provide administrative support to ensure smooth daily operations within the Wealth Management department.<br>• Use advanced computer skills to navigate programs like Microsoft Word and Excel efficiently.<br>• Maintain and prioritize daily tasks to ensure all work is organized and completed on time.<br>• Deliver exceptional service by addressing inquiries and fostering trust with clients and team members.<br>• Participate actively in team discussions and contribute to a collaborative work environment.<br>• Assist in the preparation of reports, documents, and other materials as needed.<br>• Uphold a high standard of professionalism and confidentiality while handling sensitive information.
<p>Systems Engineer (Windows Server + VMware Focus) Location: North Indianapolis, IN – Onsite We are seeking a Systems Engineer with strong Windows Server and VMware experience to support one of our top clients in the Indianapolis area. This role is ideal for someone who has deep hands-on experience building, managing, and troubleshooting enterprise Windows Server environments and VMware clusters. This is an engineering-focused, highly technical position supporting a experienced infrastructure environment. Responsibilities Lead administration, configuration, and optimization of Windows Server 2016/2019/2022 Manage and maintain VMware ESXi/vSphere clusters, storage, performance, HA/DRS, and VM lifecycle Support Active Directory, DNS, DHCP, and Group Policy across the enterprise Troubleshoot complex server and virtualization issues (Tier 3/4 escalation) Assist with Citrix, Intune/MDM, Ivanti, and endpoint imaging environments Support system hardening, patching, and security best practices Document infrastructure changes and mentor entry level team members Participate in disaster recovery planning and testing. </p><p><br></p><ul><li>Administer, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.</li><li>Deploy, manage, and optimize VMware ESXi/vSphere clusters, ensuring high availability and resource efficiency.</li><li>Maintain and troubleshoot Citrix infrastructure, including XenApp/XenDesktop, Citrix Virtual Apps and Desktops, and NetScaler (ADC) appliances.</li><li>Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software deployment, OS deployment, and remote support, ensuring compliance with corporate security policies.</li><li>Design, test, and implement automated Ivanti patching schedules, reporting, and remediation workflows for servers and workstations.</li><li>Manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), including policy configuration, device enrollment, compliance monitoring, and application deployment for iOS, Android, and Windows devices.</li><li>Oversee enterprise imaging technologies for desktop and laptop deployment, ensuring standardization, rapid deployment, and lifecycle management across the organization.</li><li>Monitor system performance, capacity, and availability using enterprise monitoring tools, and proactively address potential issues.</li><li>Implement and maintain security best practices, including system hardening, vulnerability remediation, and endpoint security posture management.</li><li>Provide Tier 3/4 technical support and mentor junior team members.</li><li>Participate in disaster recovery planning, testing, and execution.</li><li>Contribute to infrastructure design, architecture decisions, and technical documentation.</li></ul><p><br></p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position offers an excellent opportunity to showcase your expertise in IT support and troubleshooting. The ideal candidate will play a vital role in ensuring smooth technical operations and providing exceptional service to end-users.<br><br>Responsibilities:<br>• Respond promptly to incoming service desk tickets and provide effective solutions to technical issues.<br>• Manage and maintain user accounts within Active Directory, ensuring proper permissions and security protocols.<br>• Troubleshoot and resolve software and hardware problems related to Microsoft Windows 10 systems.<br>• Provide guidance and support to end-users experiencing technical difficulties.<br>• Monitor system performance and address potential issues proactively.<br>• Document resolutions and maintain accurate records of support interactions.<br>• Install, configure, and update software applications as required.<br>• Collaborate with other IT team members to implement improvements and optimize workflows.<br>• Deliver exceptional customer service while maintaining a detail-oriented approach.<br>• Ensure compliance with internal IT policies and procedures.
<p>We are looking for a dedicated<strong> Part-time</strong> Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. <strong>This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Collect and document customer feedback using survey tools to ensure accurate reporting.</p><p>• Analyze feedback and share insights with management to drive strategic improvements.</p><p>• Monitor customer check-in schedules and track completion statuses effectively.</p><p>• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.</p><p>• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.</p><p>• Participate in initiatives to improve processes and refine program strategies.</p><p>• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.</p><p>• Respond promptly and professionally to customer inquiries via email and other platforms.</p>
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
<p>We are looking for an experienced Change Management Consultant to lead accessibility-focused initiatives for digital content and document remediation. This contract position is based in Bloomington, Indiana, and requires an individual with strong attention to detail, expertise in accessibility standards, and proficiency with Adobe Acrobat Pro tools. You will work independently, collaborating with stakeholders to ensure compliance with regulations and support best practices for accessibility. Remote workdays are certainly in play.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed accessibility reviews and remediation for digital documents, primarily PDFs, using Adobe Acrobat Pro.</p><p>• Collaborate with document creators to recreate or update files to meet accessibility standards.</p><p>• Develop and document workflows for remediation processes, ensuring smooth handoffs and future reference.</p><p>• Update and maintain web pages using backend systems to align with accessibility requirements, focusing on headers, paragraphs, and body content.</p><p>• Track and document remediation efforts using designated tools and systems.</p><p>• Provide technical guidance on Adobe Acrobat accessibility features to stakeholders.</p><p>• Ensure compliance with accessibility standards, including Section 508 and Web Content Accessibility Guidelines.</p><p>• Coordinate with city staff, web teams, and vendors to align accessibility initiatives with broader digital strategies.</p><p>• Maintain systematic logs and documentation for ongoing accessibility improvements.</p><p>• Support distributed teams in implementing accessibility compliance measures effectively.</p>
<p>We are seeking an experienced NetSuite ERP Administrator to support, maintain, and optimize the NetSuite ERP environment within a manufacturing organization. This role partners closely with accounting, operations, and other business units to ensure the ERP system effectively supports material planning, financial processes, and reporting needs. The position also provides light IT systems support related to user access and device connectivity.</p><p><br></p><p>Key NetSuite Responsibilities</p><p>· Administer, configure, and support NetSuite ERP, ensuring system stability and data integrity</p><p>· Collaborate with accounting, manufacturing, and operations teams to support material management, planning, and financial workflows</p><p>· Manage user roles, permissions, and access within NetSuite</p><p>· Develop and maintain reports and queries using SQL and NetSuite reporting tools</p><p>· Troubleshoot ERP-related issues and coordinate with internal teams or vendors as needed</p><p>· Support integration points and system enhancements; </p><p>· use SPS Commerce for these processes)</p><p>· Familiarity with BlendApps Bartender Label Integration. </p><p><br></p><p>Other Responsibilities</p><p> We are a lean team and we all pitch in where needed. </p><p>· Provide basic Microsoft Active Directory support, including user account management</p><p>· Help out with endpoint management when needed. </p><p>· Assist with printer and access-related issues as they relate to system users</p>
