We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position offers an excellent opportunity to showcase your expertise in IT support and troubleshooting. The ideal candidate will play a vital role in ensuring smooth technical operations and providing exceptional service to end-users.<br><br>Responsibilities:<br>• Respond promptly to incoming service desk tickets and provide effective solutions to technical issues.<br>• Manage and maintain user accounts within Active Directory, ensuring proper permissions and security protocols.<br>• Troubleshoot and resolve software and hardware problems related to Microsoft Windows 10 systems.<br>• Provide guidance and support to end-users experiencing technical difficulties.<br>• Monitor system performance and address potential issues proactively.<br>• Document resolutions and maintain accurate records of support interactions.<br>• Install, configure, and update software applications as required.<br>• Collaborate with other IT team members to implement improvements and optimize workflows.<br>• Deliver exceptional customer service while maintaining a detail-oriented approach.<br>• Ensure compliance with internal IT policies and procedures.
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
<p>We are looking for an experienced Change Management Consultant to lead accessibility-focused initiatives for digital content and document remediation. This contract position is based in Bloomington, Indiana, and requires an individual with strong attention to detail, expertise in accessibility standards, and proficiency with Adobe Acrobat Pro tools. You will work independently, collaborating with stakeholders to ensure compliance with regulations and support best practices for accessibility. Remote workdays are certainly in play.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed accessibility reviews and remediation for digital documents, primarily PDFs, using Adobe Acrobat Pro.</p><p>• Collaborate with document creators to recreate or update files to meet accessibility standards.</p><p>• Develop and document workflows for remediation processes, ensuring smooth handoffs and future reference.</p><p>• Update and maintain web pages using backend systems to align with accessibility requirements, focusing on headers, paragraphs, and body content.</p><p>• Track and document remediation efforts using designated tools and systems.</p><p>• Provide technical guidance on Adobe Acrobat accessibility features to stakeholders.</p><p>• Ensure compliance with accessibility standards, including Section 508 and Web Content Accessibility Guidelines.</p><p>• Coordinate with city staff, web teams, and vendors to align accessibility initiatives with broader digital strategies.</p><p>• Maintain systematic logs and documentation for ongoing accessibility improvements.</p><p>• Support distributed teams in implementing accessibility compliance measures effectively.</p>
<p>We are seeking an experienced NetSuite ERP Administrator to support, maintain, and optimize the NetSuite ERP environment within a manufacturing organization. This role partners closely with accounting, operations, and other business units to ensure the ERP system effectively supports material planning, financial processes, and reporting needs. The position also provides light IT systems support related to user access and device connectivity.</p><p><br></p><p>Key NetSuite Responsibilities</p><p>· Administer, configure, and support NetSuite ERP, ensuring system stability and data integrity</p><p>· Collaborate with accounting, manufacturing, and operations teams to support material management, planning, and financial workflows</p><p>· Manage user roles, permissions, and access within NetSuite</p><p>· Develop and maintain reports and queries using SQL and NetSuite reporting tools</p><p>· Troubleshoot ERP-related issues and coordinate with internal teams or vendors as needed</p><p>· Support integration points and system enhancements; </p><p>· use SPS Commerce for these processes)</p><p>· Familiarity with BlendApps Bartender Label Integration. </p><p><br></p><p>Other Responsibilities</p><p> We are a lean team and we all pitch in where needed. </p><p>· Provide basic Microsoft Active Directory support, including user account management</p><p>· Help out with endpoint management when needed. </p><p>· Assist with printer and access-related issues as they relate to system users</p>
