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3 results for It Manager in Indianapolis, IN

Manager of Member Services

Indianapolis, IN
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for an experienced Manager of Member Services to oversee daily customer support operations in Indianapolis, Indiana. This role leads a member-facing team, ensures consistent service quality, and helps build an efficient department through strong staffing and scheduling practices. The ideal candidate brings a hands-on leadership style, sound judgment in hiring and coaching, and a focus on balancing service excellence with cost awareness. **WORK HOURS** - This role is scheduled for a regular shift from 3:30 PM to 12:00 AM each workday. Responsibilities:• Direct the day-to-day work of a member services team, setting expectations and maintaining accountability for performance.• Create and adjust staff schedules to support service levels, coverage needs, and operational efficiency.• Lead recruitment efforts by interviewing candidates, identifying suitable talent, and making informed hiring decisions.• Onboard and develop new team members through structured training, coaching, and ongoing performance support.• Guide the team in delivering high-quality assistance to customers across call center and member service interactions.• Monitor departmental spending and make practical decisions that help manage costs while maintaining service standards.• Provide team leadership through regular feedback, issue resolution, and continuous improvement of service processes.
2026-05-20T00:00:00Z

Building Manager

Indianapolis, IN
onsite
Permanent / Full Time
54000 - 62000 USD / Yearly
We are looking for a Building Manager to oversee facility operations and maintenance activities across sites in Indianapolis, Indiana. This role requires a self-directed, detail-oriented individual who can keep buildings safe, functional, and well maintained while addressing issues efficiently and planning ahead for long-term upkeep. The ideal candidate brings strong hands-on knowledge of building systems, sound judgment, and the ability to manage maintenance priorities with minimal supervision. Responsibilities: • Direct day-to-day building maintenance activities across multiple locations, ensuring issues are identified early and resolved efficiently. • Create and manage preventive maintenance plans for key building systems to reduce downtime and limit emergency repairs. • Diagnose and repair problems involving HVAC, electrical, and plumbing components using strong practical knowledge and independent troubleshooting skills. • Complete general building improvement work such as basic carpentry, interior patching, painting, caulking, ceiling tile replacement, and wall modifications. • Inspect facilities and equipment regularly to confirm safe operating conditions and identify corrective actions before problems escalate. • Lead safety and fire life safety checks to support full compliance with applicable local codes and regulatory standards. • Coordinate and track maintenance requests, prioritizing work based on urgency, operational impact, and site needs. • Support vendor and service contract oversight when outside maintenance support is required, ensuring work quality and timely completion.
2026-05-28T00:00:00Z

Payroll Manager

Indianapolis, IN
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for an experienced Payroll Manager to lead payroll operations for a large employee population in Indianapolis, Indiana. This position is responsible for delivering accurate, timely payroll processing across multiple states while maintaining compliance with applicable wage and tax regulations. The ideal candidate brings strong operational leadership, deep knowledge of full-cycle payroll, and the ability to support payroll administration in a high-volume environment. Responsibilities:• Direct end-to-end payroll processing for a workforce of more than 10,000 employees, ensuring accuracy, timeliness, and confidentiality.• Oversee multi-state payroll activities and apply current federal, state, and local payroll requirements to maintain compliance.• Manage bi-monthly payroll cycles, including review of earnings, deductions, taxes, and adjustments before final submission.• Supervise daily payroll operations, resolve discrepancies, and implement controls that improve consistency and reduce errors.• Partner with HR, Finance, and other internal stakeholders to address employee pay issues, reporting needs, and payroll-related inquiries.• Maintain payroll records and prepare audits, reconciliations, and supporting documentation for internal and external review.• Support payroll processes within Workday and help coordinate payroll-related system updates or process changes when needed.10,
2026-05-15T00:00:00Z