<p>We are looking for a dedicated Medical Front Office Specialist to join our team in Avon, Indiana. This Contract-to-permanent position offers an exciting opportunity to contribute to a dynamic healthcare environment by providing exceptional administrative and front desk support. The ideal candidate will play a key role in ensuring seamless patient interactions and efficient office operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 7:30a – 5:30p</p><p>Tuesday 9:30a – 5:30p</p><p>Wednesday 10:00a – 5:30p</p><p>Thursday 7:30a – 4:00p</p><p>Friday 7:30a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and enthusiastically upon arrival, assist them with sign-in, and provide updates regarding any delays. Offer exceptional customer service by addressing concerns and confirming needs, ensuring every patient feels valued.</li><li><strong>Insurance and Demographics Verification</strong>: Manage patient insurance card copying/scanning, verify existing records, update signatures, and confirm demographic information when necessary.</li><li><strong>Scheduling and Coordination</strong>: Schedule appointments, medical tests, and procedures while ensuring all necessary referrals and lab work are complete prior to X-ray studies or other medical tests.</li><li><strong>Patient Flow Management</strong>: Monitor and communicate with the clinical team to ensure timely patient flow, while maintaining a clear overview of patients waiting or arriving late.</li><li><strong>Phone and Queue Management</strong>: Answer incoming calls promptly, reschedule patients efficiently, and demonstrate professional phone etiquette at all times.</li><li><strong>Chart and Record Organization</strong>: Prepare and organize patient charts, daily lists, and encounter forms, while maintaining updated medical records for each visit.</li><li><strong>Payment Processing</strong>: Collect copayments, balance dues, and schedule next appointments efficiently while thanking patients for their time and choosing the practice.</li><li><strong>Support and Relief Duties</strong>: Provide coverage for various positions, assist with procedure scheduling when needed, and offer relief across offices when required.</li><li><strong>Other Administrative Duties</strong>: Ensure referral follow-ups, manage "No Show" tickets, organize charts for new patient visits, print lists, and provide additional support to the physician and office staff as necessary.</li></ul><p><br></p>
<p>The Robert Half Healthcare Practice is working with a healthcare organization to add a <strong>Medical Coder</strong> to their team. This is a fully remote position aside from an <strong>8 week onsite training.</strong> This candidate will be an excellent communicator and a strong attention to detail. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li><strong>Assign codes:</strong> Accurately assign ICD-10-CM, CPT, and HCPCS II codes.</li><li><strong>Review documentation:</strong> Verify medical record documentation supports coding.</li><li><strong>Ensure compliance:</strong> Adhere to all coding guidelines and regulations (e.g., CMS, HIPAA).</li><li><strong>Optimize reimbursement:</strong> Apply coding knowledge for ethical reimbursement.</li><li><strong>Support billing:</strong> Help resolve coding-related claim denials.</li><li><strong>Participate in audits:</strong> Engage in internal and external coding audits.</li><li><strong>Maintain data:</strong> Ensure accurate entry of coded information into systems.</li><li><strong>Uphold confidentiality:</strong> Protect patient information per HIPAA.</li></ul><p><br></p>
<p>We are seeking a detail oriented and dedicated <strong>Administrative Scheduler</strong> to join a local Healthcare organization. The ideal candidate will be responsible for supporting medical billing and coding processes, maintaining compliance with healthcare regulations, and ensuring efficient coordination of patient care through effective scheduling and administrative tasks. This position is critical to the seamless operation of patient care services and requires excellent organizational and communication skills.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5pm</p><p><br></p><p><strong>Responsibilities for the Position include the following; </strong></p><ul><li>Support medical billing and coding (CPT, ICD-10), manage patient records, and ensure HIPAA compliance.</li><li>Act as the primary liaison for patients, families, caregivers, and interdisciplinary teams.</li><li>Coordinate admissions, patient scheduling, and care plans while monitoring patient progress and communicating changes to the clinical team.</li><li>Maintain accurate patient records, ensure compliance with relevant policies and regulations, and review documentation for accuracy and completeness.</li><li>Track authorizations, NOAs, and recertification dates to ensure uninterrupted care.</li><li>Prepare reports for surveys, audits, quality assurance, and reviews.</li><li>Develop and manage staffing schedules to minimize service disruptions and ensure effective resource utilization.</li><li>Communicate scheduling changes to all relevant parties in a timely manner.</li><li>Collaborate with teams to maintain regulatory compliance and uphold quality assurance standards.</li></ul><p><br></p>
<p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift Options:</strong></p><ul><li><strong>Monday - Friday: 9:30 PM - 6:00 AM</strong></li><li><strong>Monday - Friday & Rotating Weekends: 10 PM - 6:30 AM</strong></li></ul><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p> </p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>We are seeking a motivated and detail-oriented Pharmacy Billing Specialist to join our team! The ideal candidate will have a strong background in medical billing, excellent organizational skills, and a commitment to providing superior support in pharmacy claim handling and insurance billing. Must be local to Indianapolis.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Provide assistance in preparing and submitting pharmacy claims to third-party insurance carriers as needed.</li><li>Secure and verify all necessary medical documentation required by third-party insurance carriers for claims processing.</li><li>Conduct follow-ups with third-party insurance carriers and patients to address unpaid claims or balances and resolve discrepancies.</li><li>Research and analyze payer regulations and claim guidelines, ensuring compliant billing practices by leveraging payer-specific tools and resources.</li><li>Verify insurance coverage for pharmacy services prior to rendering services, when applicable.</li><li>Re-validate benefit coverage criteria during claim follow-up processes.</li><li>Maintain accurate and thorough documentation of all steps taken to resolve claim-related issues within billing software systems.</li><li>Regularly report claim trends and issues to the Team Lead and/or Billing Manager.</li><li>Collaborate with the Team Lead and/or Billing Manager to establish and achieve short-term and long-term goals while providing progress updates.</li></ul>
