<p>We are looking for a dedicated Customer Success Agent to join our team in Greenwood, Indiana. This long-term contract role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs. This position is an on-site role with one of our clients located in Greenwood, Indiana. Monday-Friday 8AM-5PM, on-site parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.</p><p>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.</p><p>• Personalize customer interactions to minimize effort and ensure a seamless experience.</p><p>• Analyze and resolve customer issues independently, offering timely and effective solutions.</p><p>• Troubleshoot technical challenges using self-help tools and resources.</p><p>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.</p><p>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.</p><p>• Deliver elite experiences to customers by consistently exceeding expectations.</p>
<p>We are seeking a VP of Project Management to lead, scale, and mature our client's newly established PMO. This role will serve as a strategic driver of accountability, financial discipline, and operational excellence across more than 100 active projects spanning technology, operations, and finance.</p><p><br></p><p>As a key member of the leadership team, they will ensure that high-impact initiatives, such as AI adoption, SaaS workflow automation, and process optimization, translate into measurable outcomes that improve efficiency, reduce costs, and create shareholder value. This is a high-visibility role with regular interaction with executive leadership, the board of directors, and private equity stakeholders.</p><p>The ideal candidate is both a strategic thinker and an execution leader, able to design frameworks, drive financial analysis, and ensure projects are delivered on time, on budget, and with clear ROI.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Leadership & Portfolio Management</strong></p><ul><li>Lead, manage, and oversee a diverse portfolio of strategic projects across IT, operations, and finance.</li><li>Prioritize initiatives and allocate resources to ensure alignment with corporate objectives and PE mandates.</li><li>Serve as the strategic advisor to executive leadership, providing insights into project prioritization and investment tradeoffs.</li></ul><p><strong>Program & Project Execution</strong></p><ul><li>Build, implement, and monitor detailed project plans with defined milestones, timelines, and ownership.</li><li>Drive cross-functional alignment, ensuring IT, operations, finance, and business leaders work in concert toward common objectives.</li><li>Establish governance frameworks and documentation standards that ensure transparency, accountability, and repeatable success.</li></ul><p><strong>Financial Discipline & ROI Analysis</strong></p><ul><li>Develop and maintain financial models to measure ROI, cost savings, and breakeven points for key initiatives.</li><li>Provide board-ready reporting and insights that connect strategic projects to P& L impact and long-term shareholder value.</li><li>Partner with Finance to ensure all projects are assessed for financial viability and post-implementation value realization.</li></ul><p><strong>Change Management & Communication</strong></p><ul><li>Serve as a visible leader and change agent across the organization, building trust and alignment at all levels.</li><li>Communicate project goals, status updates, risks, and successes to executives and the board with clarity and precision.</li><li>Coach and mentor business leaders on project management best practices and financial accountability.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Manage and expand a high-performing PMO team of project managers and analysts.</li><li>Foster a culture of accountability, continuous improvement, and results-driven execution.</li><li>Provide training, mentorship, and succession planning to ensure long-term PMO scalability.</li></ul>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p>We are looking for a dedicated Administrative Assistant to join our team in Indianapolis, Indiana. The Administrative Assistant will oversee and streamline the administrative functions of our office. This role demands a detail-oriented individual with exceptional organizational skills, and excellent communication abilities.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Answer phones professionally, and route calls efficiently, screening when necessary</li><li>Welcome and direct visitors and customers</li><li>Manage office supplies and inventory, including timely reordering and organization</li><li>Perform or facilitate maintenance of all office equipment including cleaning, maintenance, and repairs</li><li>Enter purchase orders and organize quotes and order acknowledgements to record keeping system in shared electronic folders.</li><li>Ensure packing lists and shipping documents are correctly matched with their purchase order and forward to Accounting daily.</li><li>Follow up with vendors on requests for material certifications</li><li>Order and coordinate with IT for new IT equipment, as well as communicating with IT on related issues.</li><li>Perform other duties as assigned</li><li>Provide administrative support to Staff, including Project Managers and the management team.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and motivated Treasury Analyst to join our fast-growing client in Indianapolis, Indiana. In this role, you will play a vital part in supporting the financial operations, ensuring effective cash management and maintaining accurate banking systems. This position offers an excellent opportunity to work collaboratively across departments while contributing to the success of our treasury functions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the accuracy and security of cash transactions, including monitoring wire transfers.</p><p>• Maintain and ensure proper management of company bank accounts and related systems.</p><p>• Monitor daily cash positions and assist in evaluating liquidity needs.</p><p>• Manage relationships with merchant card providers, including access rights, reporting, and dispute resolution.</p><p>• Support the company's cash forecasting process in collaboration with the FP& A team.</p><p>• Administer company card programs, including tracking activity, fraud prevention, and providing monthly closing data for accounting.</p><p>• Control the issuance and renewal of company credit cards while implementing operational policies.</p><p>• Review and process employee expense reports, verifying costs against provided receipts.</p><p>• Provide training and guidance to employees on company expense policies and procedures.</p><p>• Participate in various treasury-related projects to enhance departmental efficiency and compliance.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
<p>We are looking for an experienced Senior Accountant to join our client's team in Indianapolis, Indiana. In this role, you will collaborate closely with divisional leaders and external partners to ensure accurate financial reporting, effective project accounting, and strategic support for business operations. This position is essential to driving key financial outcomes, such as supporting annual business goals and ensuring long-term success.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile sub-ledger accounts with general ledger balances and prepare detailed financial statements that align with company and industry standards.</p><p>• Collaborate with divisional vice presidents to analyze construction contracts, including progress updates, risk assessments, financial projections, and backlog forecasts.</p><p>• Manage month-end and year-end closing processes, including balance sheet reconciliations and providing support during audits.</p><p>• Develop annual budgets and perform monthly variance analyses to provide actionable financial insights.</p><p>• Apply percentage-of-completion accounting methods to ensure accurate revenue recognition and detailed project tracking.</p><p>• Evaluate internal controls, identify potential risks, and implement measures to mitigate financial exposure.</p><p>• Maintain and reconcile fixed asset schedules, ensuring proper classification and amortization, while overseeing inventory tracking.</p><p>• Prepare prequalification reports for bonding, insurance, and banking purposes, ensuring compliance and competitiveness.</p><p>• Supervise and mentor accounting staff, fostering collaboration and effective communication within project teams.</p>
<p>We are looking for an experienced Financial Controller to oversee financial operations and ensure compliance with accounting standards at our client's manufacturing facility in Brazil, Indiana. This will be an onsite role and relocation will be considered. This role requires a strategic thinker who can manage financial planning, budgeting, and reporting while contributing to the overall success of the plant. The ideal candidate will bring strong leadership skills and a proven ability to optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and execution of annual budgets and financial forecasts to ensure alignment with organizational goals.</p><p>• Oversee the accounts payable process, ensuring accuracy and timely processing of transactions.</p><p>• Conduct regular audits to maintain compliance with company policies and regulatory standards.</p><p>• Analyze financial data to provide actionable insights and recommendations to improve plant performance.</p><p>• Collaborate with cross-functional teams to optimize accounting systems, including Epicor and Eaton software.</p><p>• Monitor and control plant expenses, ensuring adherence to budgetary constraints.</p><p>• Generate detailed financial reports and present findings to senior management.</p><p>• Implement and maintain accounting software systems to enhance operational efficiency.</p><p>• Supervise and mentor accounting staff, fostering growth and development.</p><p>• Lead efforts to streamline financial processes and improve overall accuracy.</p>
