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6 results for Customer Success Manager in Indianapolis, IN

Director of Sales and Operations
  • Indianapolis, IN
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Director of Sales and Operations to lead and oversee sales strategies and operational excellence. Based in Indianapolis, Indiana, this role plays a pivotal part in driving business growth, managing team performance, and ensuring seamless operations. The ideal candidate will bring a strong background in sales leadership, team management, and multi-location operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage sales and operational performance across multiple locations, ensuring alignment with business goals.</p><p>• Supervise and develop a team, fostering growth and high performance.</p><p>• Drive business-to-business (B2B) sales strategies to achieve annual sales targets and expand market presence.</p><p>• Oversee recruitment efforts for the sales and operations team, identifying and onboarding top talent.</p><p>• Conduct detailed sales analysis and reporting to guide decision-making and strategy development.</p><p>• Collaborate with branch managers to streamline operations and enhance customer satisfaction.</p><p>• Develop and implement sales and operations plans to optimize efficiency and profitability.</p><p>• Monitor branch administration processes, ensuring compliance with organizational standards.</p><p>• Provide mentorship and training to team members, promoting a culture of continuous improvement.</p><p>• Identify and address challenges within branch locations, ensuring consistent performance across all sites.</p>
  • 2025-10-03T21:44:45Z
Project Manager/Sr. Consultant
  • Indianapolis, IN
  • onsite
  • Permanent
  • - USD / Yearly
  • We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
  • 2025-10-21T19:14:22Z
Software Implementation Analyst
  • Indianapolis, IN
  • remote
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
  • 2025-10-02T17:04:09Z
Revenue Cycle Analyst
  • Indianapolis, IN
  • onsite
  • Contract / Temporary to Hire
  • 37.00 - 41.00 USD / Hourly
  • <p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
  • 2025-10-17T16:08:56Z
Staff Accountant
  • Indianapolis, IN
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
  • 2025-09-19T15:04:42Z
Plant Controller
  • Brazil, IN
  • onsite
  • Permanent
  • 150000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Financial Controller to oversee financial operations and ensure compliance with accounting standards at our client's manufacturing facility in Brazil, Indiana. This will be an onsite role and relocation will be considered. This role requires a strategic thinker who can manage financial planning, budgeting, and reporting while contributing to the overall success of the plant. The ideal candidate will bring strong leadership skills and a proven ability to optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and execution of annual budgets and financial forecasts to ensure alignment with organizational goals.</p><p>• Oversee the accounts payable process, ensuring accuracy and timely processing of transactions.</p><p>• Conduct regular audits to maintain compliance with company policies and regulatory standards.</p><p>• Analyze financial data to provide actionable insights and recommendations to improve plant performance.</p><p>• Collaborate with cross-functional teams to optimize accounting systems, including Epicor and Eaton software.</p><p>• Monitor and control plant expenses, ensuring adherence to budgetary constraints.</p><p>• Generate detailed financial reports and present findings to senior management.</p><p>• Implement and maintain accounting software systems to enhance operational efficiency.</p><p>• Supervise and mentor accounting staff, fostering growth and development.</p><p>• Lead efforts to streamline financial processes and improve overall accuracy.</p>
  • 2025-09-19T21:13:45Z