<p>We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.</p><p>• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.</p><p>• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.</p><p>• Maintain and regularly update builder schedules to meet all weekly deadlines.</p><p>• Perform data entry and documentation tasks efficiently in a fast-paced setting.</p><p>• Participate in training to gain a comprehensive understanding of the company's products and services.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.</p><p>• Maintain and update minister and church data, ensuring accuracy and reliability of records.</p><p>• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.</p><p>• Develop and document processes, and cross-train team members on Engagement Team responsibilities.</p><p>• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.</p><p>• Continuously improve technical knowledge and system proficiency to better assist constituents.</p><p>• Share accurate and timely information with constituents to address their inquiries effectively.</p><p>• Collaborate with team members to adapt to changing priorities and organizational needs.</p>