<p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM, candidates must reside in Indiana*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. <strong>*The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Indianapolis, Indiana. This role is ideal for individuals with a strong background in payroll processes, including multistate payroll handling and advanced spreadsheet management. If you are detail-oriented, excel in customer service, and have expertise in payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process and verify full-cycle payroll transactions with accuracy and efficiency.<br>• Manage multistate payroll operations, ensuring compliance with local regulations.<br>• Maintain and balance payroll records, identifying and resolving discrepancies.<br>• Utilize advanced Microsoft Excel functions for data analysis and reporting.<br>• Deliver exceptional customer service while addressing payroll-related inquiries.<br>• Collaborate with internal teams to ensure timely and accurate payroll processing.<br>• Assist in the implementation and optimization of payroll systems, such as Workday.<br>• Generate detailed payroll reports and summaries for management review.<br>• Stay updated on industry regulations and best practices to ensure compliance.
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift Options:</strong></p><ul><li><strong>Monday - Friday: 9:30 PM - 6:00 AM</strong></li><li><strong>Monday - Friday & Rotating Weekends: 10 PM - 6:30 AM</strong></li></ul><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p> </p>
<p><strong>📣 Now Hiring: Full-Time Accounting Specialist (6-Month Contract)</strong></p><p> <strong>📍 Northwest Indianapolis | 💼 Financial Services | 🕒 Full-Time | 📅 6-Month Project | 🏢 In-Office</strong></p><p><br></p><p>Our client—a <strong>respected leader in the financial services industry</strong>—is seeking a <strong>detail-oriented and organized</strong> <strong>Accounting Specialist</strong> to join their team on a <strong>full-time, in-office basis</strong> for a <strong>6-month contract project</strong>. This is a fantastic opportunity for a <strong>skilled professional</strong> who thrives in a dynamic environment and enjoys contributing to meaningful work.</p><p><br></p><p>🔍 <strong>What You’ll Do</strong></p><p>As the Accounting Specialist, you’ll play a key role in <strong>billing and benefits-related records management</strong>. Your responsibilities will include:</p><ul><li>💳 <strong>Billing:</strong> Accurately calculate, prepare, and sendinvoices for benefit premiums.</li><li>🗂️ <strong>Employee Records Management:</strong> Maintain and update records related to benefits enrollment, including data entry, file audits, and compliance checks.</li><li>🤝 <strong>Collaboration:</strong> Work with internal teams to gather data and resolve discrepancies.</li><li>✅ <strong>Compliance:</strong> Ensure adherence to company policies and industry regulations.</li><li>🔐 <strong>Confidentiality:</strong> Handle sensitive employee and financial data with discretion.</li><li>🧾 <strong>Support:</strong> Assist with ad hoc accounting and administrative tasks as needed.</li></ul><p>🏢 <strong>Work Environment</strong></p><p>This is a <strong>full-time, in-office role</strong> located on the <strong>Northwest side of Indianapolis</strong>. You'll join a <strong>collaborative, professional team</strong> in a well-established financial services setting.</p><p><br></p><p>💰 <strong>Compensation</strong></p><p>This is a <strong>6-month contract position</strong> with <strong>competitive pay</strong>, based on experience.</p><p><br></p><p>If you're a <strong>skilled accounting professional</strong> looking for a <strong>full-time opportunity with project-based flexibility</strong>, we’d love to hear from you! 🙌</p>
<p>We are looking for a dedicated Accounting Manager/Supervisor to join our public accounting client in Indianapolis, Indiana. This role is ideal for someone with a strong background in accounting and financial management who thrives in a client-facing environment. The position offers the opportunity to oversee accounting processes, lead teams, and deliver exceptional service to clients while maintaining accuracy and integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the accounting processes for multiple clients utilizing QuickBooks Online and QuickBooks Desktop to ensure accurate financial recordkeeping.</p><p>• Record and reconcile transactions, including bank accounts, credit cards, fixed asset purchases, and loan accounts.</p><p>• Maintain and analyze accounts receivable and accounts payable, ensuring timely bill payments and accurate reporting.</p><p>• Conduct month-end closings, generate financial reports, and provide analysis for client distribution.</p><p>• Monitor cash flow and provide actionable recommendations to clients when necessary.</p><p>• Integrate and oversee third-party software tools that interface with QuickBooks, such as Expensify and Amazon Business.</p><p>• Prepare and file sales tax returns and post year-end closing entries as required.</p><p>• Process payroll through third-party providers and accurately record payroll entries in the system.</p><p>• Review and prepare year-end financial documentation to support income tax return preparation.</p><p>• Train clients and staff on QuickBooks Online usage and oversee staff performing month-end closings and payroll processes.</p>
We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and values precision and efficiency in their work. The role involves direct interaction with members, requiring strong organizational skills and the ability to handle interruptions while maintaining focus.<br><br>Responsibilities:<br>• Perform data entry tasks with speed and accuracy to maintain and update member records.<br>• Handle incoming inquiries from members and provide prompt, detail-oriented assistance.<br>• Manage interruptions effectively while prioritizing tasks to ensure deadlines are met.<br>• Utilize Microsoft Office tools, including Excel and Word, to support administrative functions.<br>• Process and file documents accurately to maintain organized records.<br>• Communicate effectively via email to address member concerns and provide updates.<br>• Operate copying equipment to produce necessary documents for member services.<br>• Maintain a high level of customer service to ensure member satisfaction and resolve issues efficiently.
<p>We are looking for an experienced Audit Manager to join our mulit-location, local public accounting team in Indianapolis. In this role, you will lead audit engagements for for-profit clients, primarily focusing on the manufacturing and construction sectors. This position offers an exciting opportunity to combine technical expertise, team leadership, and client relationship management with the potential for future partnership consideration.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audits, reviews, and compilations for for-profit clients, ensuring compliance and high-quality results.</p><p>• Supervise and mentor a team of professionals, fostering growth and development within the industry group.</p><p>• Review financial statements, audit documentation, and workpapers to ensure accuracy and completeness.</p><p>• Identify opportunities to deliver added value to clients through innovative solutions and recommendations.</p><p>• Lead business development initiatives, including networking, proposal preparation, and identifying cross-selling opportunities.</p><p>• Collaborate with firm leadership to expand and enhance the For-Profit service line.</p><p>• Contribute to internal projects such as staff training, process improvements, and practice development.</p><p>• Ensure adherence to industry standards and regulatory requirements throughout all audit processes.</p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>We are seeking a reliable and hands-on Second Shift Warehouse Supervisor to oversee our client's evening warehouse operations. This role is responsible for managing a team, ensuring productivity, safety, and smooth workflow throughout the shift.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Supervise and coordinate activities of warehouse staff during the second shift.</li><li>Ensure team members are meeting productivity and quality standards.</li><li>Provide support and guidance in resolving any operational issues or emergencies that may arise.</li><li>Monitor work performance and maintain a clean, safe, and organized work environment.</li><li>Communicate with other shifts and departments to ensure continuity of operations.</li><li>Operate a forklift as needed; training provided if not already certified.</li><li>Assist with scheduling, training, and enforcing company policies and procedures.</li></ul><p><br></p>
<p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
<p>We are looking for a detail-oriented Maintenance Supervisor to join our client's team. This role involves ensuring safety standards are met and maintaining accurate records to support smooth operations. If you have strong organizational skills and a commitment to maintaining a safe and efficient work environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate maintenance personnel to ensure operational efficiency.</p><p>• Conduct routine checks to maintain safe plant operations and promptly address equipment malfunctions.</p><p>• Lead, train, and motivate teams, including maintenance staff.</p><p>• Plan and schedule mold changes while ensuring production runs adhere to planned timelines.</p><p>• Collaborate with the tool shop to manage mold modifications and repairs.</p><p>• Identify and resolve unsafe conditions within the plant, fostering a secure workplace.</p><p>• Assist in purchasing maintenance items in coordination with plant and production managers.</p><p>• Develop and implement preventative maintenance programs, maintaining detailed records.</p><p>• Support production managers and supervisors by addressing operational needs.</p><p>• Promote a positive and respectful work atmosphere, encouraging teamwork and communication.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p> <strong>📍 Location:</strong> West side of Indianapolis (fully on-site)</p><p> <strong>📅 Type:</strong> Contract-to-hire</p><p><br></p><p><strong>🔍 Now Hiring: Accounts Payable (AP) Specialist</strong></p><p> We’re recruiting on behalf of our <strong>manufacturing client</strong> for a <strong>detail-oriented AP Specialist</strong> to join their team on the <strong>West side of Indianapolis</strong>. This is a <strong>fully on-site, contract-to-hire</strong> opportunity with a company that values accuracy, collaboration, and process improvement.</p><p><br></p><p><strong>💼 Key Responsibilities</strong></p><p><strong>📄 Invoice Processing</strong></p><ul><li>Process high-volume invoices with accuracy</li><li>Ensure proper documentation and approvals</li></ul><p><strong>🤝 Vendor Management</strong></p><ul><li>Maintain vendor records</li><li>Resolve discrepancies and ensure timely payments</li></ul><p><strong>💳 Payment & Reconciliation</strong></p><ul><li>Prepare payment batches (checks, ACH, wires)</li><li>Reconcile vendor accounts</li></ul><p><strong>🧾 Expense Reporting</strong></p><ul><li>Review and process employee expense reports</li></ul><p><strong>📅 Month-End Close</strong></p><ul><li>Prepare AP reports and reconcile to general ledger</li></ul><p><strong>🤝 Cross-Team Collaboration</strong></p><ul><li>Partner with procurement and supply chain teams</li></ul><p><strong>🖥️ ERP & Automation</strong></p><ul><li>Use ERP tools to manage AP and support automation</li></ul>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p>We are looking for an experienced and strategic Chief Financial Officer (CFO) to join our client's leadership team. In this pivotal role, you will oversee the financial operations, risk management, and strategic planning to ensure the organization’s financial health and long-term success. The ideal candidate will bring a deep understanding of regulatory compliance, financial systems, and banking operations to support growth and profitability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement financial strategies that align with the organization’s mission and long-term goals.</p><p>• Oversee and manage all aspects of accounting, budgeting, forecasting, and financial analysis to ensure accuracy and efficiency.</p><p>• Ensure compliance with federal regulations, including the Bank Secrecy Act and Anti-Money Laundering policies, while maintaining adherence to internal policies and procedures.</p><p>• Lead the organization’s internal controls, audits, and risk management initiatives to safeguard assets and optimize financial performance.</p><p>• Manage capital planning, liquidity, and treasury operations to ensure financial stability and support growth.</p><p>• Provide financial insights and recommendations to the Board of Directors and executive leadership to guide decision-making.</p><p>• Build and mentor a high-performing finance and accounting team, fostering a culture of innovation and accountability.</p><p>• Liaise with regulators, investors, and stakeholders to present financial performance and strategic initiatives.</p><p>• Optimize funding sources and ensure effective asset-liability management to enhance profitability.</p><p>• Stay updated on financial regulations and industry trends to ensure compliance and drive innovation.</p>
