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31 results for Customer Service Manager in Indianapolis, IN

Customer Service Manager
  • Franklin, IN
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
  • 2025-10-01T21:13:45Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
  • 2025-10-13T12:09:05Z
Solution Center Representative
  • Indianapolis, IN
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
  • 2025-10-17T18:13:50Z
Solution Center Representative
  • Indianapolis, IN
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
  • 2025-10-17T07:09:38Z
Solution Center Representative
  • Indianapolis, IN
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. <strong>*The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
  • 2025-10-17T19:39:09Z
Patient Service Representative
  • Indianapolis, IN
  • remote
  • Temporary
  • 19.00 - 19.50 USD / Hourly
  • <p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul><p><br></p>
  • 2025-10-08T00:14:34Z
Administrative Assistant
  • Whitestown, IN
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented and proactive Administrative Assistant to join our team in Whitestown, Indiana. This position is long-term contract, with a potential of becoming permanent (based on performance and attendance). This opportunity offers a unique opportunity to support HR operations and contribute to various administrative and event-related tasks for the plant manager. The role requires someone with prior administrative experience who thrives in a dynamic and hands-on environment.</p><p><br></p><p>Responsibilities:</p><p>• Upload and manage documents within HR systems, ensuring accuracy and organization.</p><p>• Assist with transitioning paper-based files to electronic formats to streamline recordkeeping.</p><p>• Provide support for company events, including planning, decorating, and logistics coordination.</p><p>• Conduct background checks and maintain compliance with HR policies and procedures.</p><p>• Deliver exceptional customer service to employees and other stakeholders.</p><p>• Collaborate with team members to ensure smooth HR processes and operations.</p><p>• Spend time on the production floor as needed, adhering to safety and hygiene protocols.</p><p>• Maintain confidentiality and professionalism while handling sensitive information.</p>
  • 2025-10-13T12:13:44Z
Receptionist
  • Fishers, IN
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a personable and organized Receptionist to join our team in Fishers, Indiana. This is a long-term contract position, offering an excellent opportunity for someone who thrives in a detail-oriented and welcoming environment. The ideal candidate will bring a positive attitude and a commitment to providing excellent service to clients and staff.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate staff or location.</p><p>• Answer and manage calls on a multi-line phone system, providing accurate information and transferring calls as needed.</p><p>• Maintain and restock office supplies, ensuring seamless day-to-day operations.</p><p>• Place orders for office supplies and coordinate delivery schedules.</p><p>• Perform general office tasks such as filing, data entry, and organizing documents.</p><p>• Support staff with administrative needs, helping maintain a productive work environment.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Handle inbound calls, addressing inquiries with efficiency and professionalism.</p><p>• Collaborate with team members to maintain smooth communication and workflow processes.</p>
  • 2025-10-17T18:04:13Z
Payroll Specialist
  • Indianapolis, IN
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a skilled Payroll Specialist to join our team on a contract basis in Indianapolis, Indiana. This role is ideal for individuals with a strong background in payroll processes, including multistate payroll handling and advanced spreadsheet management. If you are detail-oriented, excel in customer service, and have expertise in payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process and verify full-cycle payroll transactions with accuracy and efficiency.<br>• Manage multistate payroll operations, ensuring compliance with local regulations.<br>• Maintain and balance payroll records, identifying and resolving discrepancies.<br>• Utilize advanced Microsoft Excel functions for data analysis and reporting.<br>• Deliver exceptional customer service while addressing payroll-related inquiries.<br>• Collaborate with internal teams to ensure timely and accurate payroll processing.<br>• Assist in the implementation and optimization of payroll systems, such as Workday.<br>• Generate detailed payroll reports and summaries for management review.<br>• Stay updated on industry regulations and best practices to ensure compliance.
  • 2025-10-15T15:29:07Z
Hospital Logistics Clerk
  • Carmel, IN
  • onsite
  • Temporary
  • 17.00 - 17.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, IN. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday -Friday: 5:00am - 1:30pm</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects.</li><li>Ensure orders are filled timely and accurately.</li><li>Verify product by description, item number, and quantity.</li><li>Inspect products for damage, expiration, and proper packaging.</li><li>Perform cycle counts and physical inventories.</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen.</li><li>Provide excellent customer service.</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained.</li></ul><p><br></p>
  • 2025-10-09T19:28:47Z
Accounting Manager/Supervisor
  • Indianapolis, IN
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for a dedicated Accounting Manager/Supervisor to join our public accounting client in Indianapolis, Indiana. This role is ideal for someone with a strong background in accounting and financial management who thrives in a client-facing environment. The position offers the opportunity to oversee accounting processes, lead teams, and deliver exceptional service to clients while maintaining accuracy and integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the accounting processes for multiple clients utilizing QuickBooks Online and QuickBooks Desktop to ensure accurate financial recordkeeping.</p><p>• Record and reconcile transactions, including bank accounts, credit cards, fixed asset purchases, and loan accounts.</p><p>• Maintain and analyze accounts receivable and accounts payable, ensuring timely bill payments and accurate reporting.</p><p>• Conduct month-end closings, generate financial reports, and provide analysis for client distribution.</p><p>• Monitor cash flow and provide actionable recommendations to clients when necessary.</p><p>• Integrate and oversee third-party software tools that interface with QuickBooks, such as Expensify and Amazon Business.</p><p>• Prepare and file sales tax returns and post year-end closing entries as required.</p><p>• Process payroll through third-party providers and accurately record payroll entries in the system.</p><p>• Review and prepare year-end financial documentation to support income tax return preparation.</p><p>• Train clients and staff on QuickBooks Online usage and oversee staff performing month-end closings and payroll processes.</p>
  • 2025-10-10T19:13:46Z
Credit Clerk
  • Indianapolis, IN
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a meticulous Credit Clerk to join our team in Indianapolis, Indiana. This Contract-to-Permanent position offers an excellent opportunity to play a key role in managing customer accounts and ensuring accurate financial transactions. The ideal candidate will bring strong organizational skills and a customer-focused approach to support our credit and collections functions.<br><br>Responsibilities:<br>• Create and input new customer accounts into the system, ensuring accuracy and adherence to established protocols.<br>• Update existing customer account information in line with company policies and procedures.<br>• Address customer inquiries related to account balances and transactions, providing documentation and resolving issues promptly.<br>• Collaborate with internal teams to resolve customer account discrepancies and invoicing concerns.<br>• Process customer payments in compliance with company guidelines.<br>• Verify and maintain customer Certificates of Insurance as required.<br>• Conduct research on account activity, proposing corrections and adjustments to maintain accuracy.<br>• Review and validate bank and trade references to support credit decisions.<br>• Deliver precise and timely service to customers, fostering a positive company image.<br>• Assist in targeted collection campaigns and compile data for reports as directed by management.
  • 2025-10-13T19:24:10Z
Accounting Manager - Payroll Tax
  • Indianapolis, IN
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Are you a detail-driven tax professional with a passion for payroll compliance across multiple states? Join our dynamic team as an Accounting Manager and play a critical role in managing payroll tax operations across 48 states. This is a high-impact opportunity to lead state tax compliance efforts, ensuring accuracy, timeliness, and adherence to ever-evolving regulations.</p><p><br></p><p>What You’ll Do:</p><p>As a key member of our payroll tax team, you’ll:</p><ul><li>Lead the preparation, review, and filing of state withholding and unemployment insurance tax returns, including disability and other state-specific reporting.</li><li>Ensure timely and accurate remittance of tax payments and wage reports in compliance with federal and state laws.</li><li>Maintain and monitor state tax accounts, responding swiftly to agency inquiries, notices, and audits.</li><li>Oversee tax registration and de-registration processes as clients onboard or offboard.</li><li>Collaborate with payroll, client services, and finance teams to ensure accurate employee tax data and reporting.</li><li>Stay ahead of legislative and regulatory changes, updating compliance procedures as needed.</li><li>Conduct regular audits to identify and resolve discrepancies in payroll data.</li><li>Build and maintain strong relationships with tax agencies, auditors, and consultants.</li><li>Support client audits by preparing documentation and liaising with state agencies.</li><li>Develop and maintain internal controls and documentation for tax filings and payments.</li><li>Supervise and mentor accounting staff involved in tax preparation and account maintenance.</li><li>Drive process improvements to enhance efficiency and accuracy in tax operations.</li><li>Handle sensitive payroll tax data with the highest level of confidentiality.</li><li>Assist with special projects, reconciliations, and other payroll/accounting tasks as needed.</li></ul><p><br></p>
  • 2025-09-19T15:38:46Z
Accounting Manager
  • Carmel, IN
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>Our client is seeking a dedicated Accounting Manager to lead a team responsible for financial operations across multiple business units. This is a hands-on leadership opportunity for someone who thrives in a collaborative environment and is passionate about driving operational excellence.</p><p>Role Overview:</p><p>The Accounting Manager will oversee daily financial activities, ensuring accuracy, compliance, and efficiency. This role involves managing team performance, supporting strategic initiatives, and partnering with internal stakeholders to meet organizational goals.</p><p>Key Responsibilities:</p><p>Team Leadership & Development</p><ul><li>Lead and mentor a team of accounting professionals, fostering growth and accountability.</li><li>Collaborate with senior leadership to shape departmental strategy and future direction.</li><li>Manage staffing needs, performance evaluations, and employee development.</li><li>Build strong relationships across departments to support business objectives.</li></ul><p>Operational Oversight</p><ul><li>Supervise daily accounting workflows including reconciliations, general ledger management, and reporting.</li><li>Monitor productivity and service levels, using data to guide decisions and improvements.</li><li>Resolve escalated issues and identify trends for proactive solutions.</li><li>Ensure compliance with internal policies and external regulations.</li><li>Support multiple product lines with varying systems and complexity.</li><li>Maintain and update departmental policies and procedures.</li></ul><p>Reporting & Budget Management</p><ul><li>Create and maintain reporting tools to support leadership visibility and strategic planning.</li><li>Oversee budget-related activities such as payroll and overtime tracking.</li></ul><p><br></p><p><br></p>
  • 2025-09-22T17:39:08Z
Bookkeeper
  • Whitestown, IN
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are seeking a detail-oriented and proactive Bookkeeper to support our client's operations team. This role involves maintaining accurate financial records, supporting project tracking, and assisting with various administrative and operational tasks. The ideal candidate will have a strong foundation in accounting principles and be comfortable working in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Project & Operational Support</strong></p><ul><li>Maintain accurate and up-to-date project schedules and documentation</li><li>Generate weekly status reports for internal and client review</li><li>Assist with permitting, research, and client communications</li><li>Prepare project documentation for bidding and cost estimation</li><li>Enter time and material data into accounting software for billing and reporting</li><li>Support job setup, change orders, and subcontractor documentation</li></ul><p><strong>Accounting & Financial Support</strong></p><ul><li>Process payroll, accounts payable, accounts receivable, and job costing</li><li>Reconcile payroll with third-party vendors</li><li>Enter and manage invoices and billings</li><li>Reconcile weekly cash balances and review cash requirements</li><li>Prepare and file tax returns (monthly, quarterly, annual)</li><li>Manage company credit cards and expense tracking</li><li>Maintain accurate records for job setup and financial changes</li></ul><p><strong>Administrative & Miscellaneous Support</strong></p><ul><li>Coordinate with IT vendors for system updates and maintenance</li><li>Assist with miscellaneous projects such as website updates and workflow improvements</li><li>Maintain office supplies and support general office operations</li><li>Perform other duties as assigned</li></ul>
  • 2025-10-07T19:13:56Z
Audit Manager - Public
  • Avon, IN
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an experienced Audit Manager to join our mulit-location, local public accounting team in Indianapolis. In this role, you will lead audit engagements for for-profit clients, primarily focusing on the manufacturing and construction sectors. This position offers an exciting opportunity to combine technical expertise, team leadership, and client relationship management with the potential for future partnership consideration.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audits, reviews, and compilations for for-profit clients, ensuring compliance and high-quality results.</p><p>• Supervise and mentor a team of professionals, fostering growth and development within the industry group.</p><p>• Review financial statements, audit documentation, and workpapers to ensure accuracy and completeness.</p><p>• Identify opportunities to deliver added value to clients through innovative solutions and recommendations.</p><p>• Lead business development initiatives, including networking, proposal preparation, and identifying cross-selling opportunities.</p><p>• Collaborate with firm leadership to expand and enhance the For-Profit service line.</p><p>• Contribute to internal projects such as staff training, process improvements, and practice development.</p><p>• Ensure adherence to industry standards and regulatory requirements throughout all audit processes.</p>
  • 2025-09-19T15:04:42Z
Software Implementation Analyst
  • Indianapolis, IN
  • remote
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
  • 2025-10-02T17:04:09Z
Warehouse Supervisor
  • Whiteland, IN
  • onsite
  • Permanent
  • 54000.00 - 60000.00 USD / Yearly
  • <p>We are seeking a reliable and hands-on Second Shift Warehouse Supervisor to oversee our client's evening warehouse operations. This role is responsible for managing a team, ensuring productivity, safety, and smooth workflow throughout the shift.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Supervise and coordinate activities of warehouse staff during the second shift.</li><li>Ensure team members are meeting productivity and quality standards.</li><li>Provide support and guidance in resolving any operational issues or emergencies that may arise.</li><li>Monitor work performance and maintain a clean, safe, and organized work environment.</li><li>Communicate with other shifts and departments to ensure continuity of operations.</li><li>Operate a forklift as needed; training provided if not already certified.</li><li>Assist with scheduling, training, and enforcing company policies and procedures.</li></ul><p><br></p>
  • 2025-10-17T20:34:50Z
Revenue Cycle Analyst
  • Indianapolis, IN
  • onsite
  • Contract / Temporary to Hire
  • 37.00 - 41.00 USD / Hourly
  • <p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
  • 2025-10-17T16:08:56Z
Maintenance Supervisor
  • Whiteland, IN
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Maintenance Supervisor to join our client's team. This role involves ensuring safety standards are met and maintaining accurate records to support smooth operations. If you have strong organizational skills and a commitment to maintaining a safe and efficient work environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate maintenance personnel to ensure operational efficiency.</p><p>• Conduct routine checks to maintain safe plant operations and promptly address equipment malfunctions.</p><p>• Lead, train, and motivate teams, including maintenance staff.</p><p>• Plan and schedule mold changes while ensuring production runs adhere to planned timelines.</p><p>• Collaborate with the tool shop to manage mold modifications and repairs.</p><p>• Identify and resolve unsafe conditions within the plant, fostering a secure workplace.</p><p>• Assist in purchasing maintenance items in coordination with plant and production managers.</p><p>• Develop and implement preventative maintenance programs, maintaining detailed records.</p><p>• Support production managers and supervisors by addressing operational needs.</p><p>• Promote a positive and respectful work atmosphere, encouraging teamwork and communication.</p>
  • 2025-10-10T14:23:44Z
ERP/CRM Consultant
  • Indianapolis, IN
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
  • 2025-10-13T16:58:49Z
Sr. Accounting Coordinator
  • Carmel, IN
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p><strong>&#128205; Accounting Coordinator | 5-Month Contract | Onsite in Carmel, IN</strong></p><p><br></p><p>We’re hiring on behalf of our client, a respected financial services firm in Carmel, for a <strong>fully onsite Accounting Coordinator</strong> role. This is a <strong>5-month contract</strong> ideal for early-career professionals looking to build hands-on experience in corporate finance.</p><p><br></p><p><strong>&#128269; What You’ll Do:</strong></p><ul><li>Record and reconcile financial transactions with precision</li><li>Initiate cash payments and post journal entries</li><li>Prepare spreadsheets and financial reports for internal use</li><li>Support process improvement initiatives and departmental projects</li></ul><p><strong>&#128467; Duration:</strong> 5 months</p><p> <strong>&#127970; Location:</strong> Carmel, IN (100% onsite)</p><p> <strong>&#128188; Industry:</strong> Financial Services</p>
  • 2025-10-02T19:09:09Z
Deployment Engineer
  • Lafayatte, IN
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • We are looking for a skilled Deployment Engineer to join our team in Lafayette, Indiana. In this role, you will play a key part in ensuring the successful implementation, calibration, and optimization of gas metrology systems. You will collaborate closely with cross-functional teams to meet industry standards and improve product performance.<br><br>Responsibilities:<br>• Provide technical expertise in the design and calibration of gas meters to ensure accuracy, reliability, and compliance with industry standards.<br>• Collaborate with hardware and mechanical design teams to optimize meter performance for cost efficiency, pressure loss, and long-term durability.<br>• Enhance calibration processes by refining standards, equipment selection, and procedural methodologies.<br>• Work with software development teams to align digital functionality with physical meter performance, ensuring precise calibration.<br>• Serve as a company representative in discussions with regulatory authorities and certification bodies to maintain compliance with U.S. and international standards.<br>• Address customer concerns regarding meter measurement and calibration, providing expert-level support and solutions.<br>• Drive continuous improvement initiatives in testing methods, calibration processes, and related equipment.<br>• Support manufacturing operations by streamlining meter calibration and testing workflows.<br>• Adhere to EH& S policies, IT security protocols, and other applicable regulations.
  • 2025-10-07T14:14:11Z
Front Desk Coordinator
  • Indianapolis, IN
  • onsite
  • Temporary
  • 16.00 - 17.00 USD / Hourly
  • We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
  • 2025-10-13T12:13:44Z
Staff Accountant
  • Indianapolis, IN
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
  • 2025-09-19T15:04:42Z
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