<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday-Friday 10:00am-7:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday- Friday 2:00pm - 11:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
We are looking for a meticulous Member Services Representative to join our team in Carmel, Indiana. In this Contract-to-Permanent position, you will play a key role in providing exceptional customer service while maintaining accuracy and efficiency in a fast-paced environment. This role requires someone who can handle frequent interruptions and consistently deliver high-quality results.<br><br>Responsibilities:<br>• Process and input data with speed and precision to meet performance standards.<br>• Respond to customer inquiries and provide accurate information in a focused and attentive manner.<br>• Manage multiple tasks effectively, even in an environment with frequent interruptions.<br>• Maintain and organize records, files, and documents for easy access and retrieval.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Utilize Microsoft Word and Excel to complete various administrative tasks.<br>• Perform basic office duties such as copying, filing, and emailing as needed.<br>• Uphold confidentiality and accuracy in handling sensitive information.<br>• Adapt to changing priorities while maintaining a high level of productivity.
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. <strong>*The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a personable and organized Receptionist to join our team in Fishers, Indiana. This is a long-term contract position, offering an excellent opportunity for someone who thrives in a detail-oriented and welcoming environment. The ideal candidate will bring a positive attitude and a commitment to providing excellent service to clients and staff.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate staff or location.</p><p>• Answer and manage calls on a multi-line phone system, providing accurate information and transferring calls as needed.</p><p>• Maintain and restock office supplies, ensuring seamless day-to-day operations.</p><p>• Place orders for office supplies and coordinate delivery schedules.</p><p>• Perform general office tasks such as filing, data entry, and organizing documents.</p><p>• Support staff with administrative needs, helping maintain a productive work environment.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Handle inbound calls, addressing inquiries with efficiency and professionalism.</p><p>• Collaborate with team members to maintain smooth communication and workflow processes.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Indianapolis, Indiana. This role is ideal for individuals with a strong background in payroll processes, including multistate payroll handling and advanced spreadsheet management. If you are detail-oriented, excel in customer service, and have expertise in payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process and verify full-cycle payroll transactions with accuracy and efficiency.<br>• Manage multistate payroll operations, ensuring compliance with local regulations.<br>• Maintain and balance payroll records, identifying and resolving discrepancies.<br>• Utilize advanced Microsoft Excel functions for data analysis and reporting.<br>• Deliver exceptional customer service while addressing payroll-related inquiries.<br>• Collaborate with internal teams to ensure timely and accurate payroll processing.<br>• Assist in the implementation and optimization of payroll systems, such as Workday.<br>• Generate detailed payroll reports and summaries for management review.<br>• Stay updated on industry regulations and best practices to ensure compliance.
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift Options:</strong></p><ul><li><strong>Monday - Friday: 9:30 PM - 6:00 AM</strong></li><li><strong>Monday - Friday & Rotating Weekends: 10 PM - 6:30 AM</strong></li></ul><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p> </p>
<p>We are looking for a dedicated Medical Front Office Specialist to join our team in Avon, Indiana. This Contract-to-permanent position offers an exciting opportunity to contribute to a dynamic healthcare environment by providing exceptional administrative and front desk support. The ideal candidate will play a key role in ensuring seamless patient interactions and efficient office operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 7:30a – 5:30p</p><p>Tuesday 9:30a – 5:30p</p><p>Wednesday 10:00a – 5:30p</p><p>Thursday 7:30a – 4:00p</p><p>Friday 7:30a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and enthusiastically upon arrival, assist them with sign-in, and provide updates regarding any delays. Offer exceptional customer service by addressing concerns and confirming needs, ensuring every patient feels valued.</li><li><strong>Insurance and Demographics Verification</strong>: Manage patient insurance card copying/scanning, verify existing records, update signatures, and confirm demographic information when necessary.</li><li><strong>Scheduling and Coordination</strong>: Schedule appointments, medical tests, and procedures while ensuring all necessary referrals and lab work are complete prior to X-ray studies or other medical tests.</li><li><strong>Patient Flow Management</strong>: Monitor and communicate with the clinical team to ensure timely patient flow, while maintaining a clear overview of patients waiting or arriving late.</li><li><strong>Phone and Queue Management</strong>: Answer incoming calls promptly, reschedule patients efficiently, and demonstrate professional phone etiquette at all times.</li><li><strong>Chart and Record Organization</strong>: Prepare and organize patient charts, daily lists, and encounter forms, while maintaining updated medical records for each visit.</li><li><strong>Payment Processing</strong>: Collect copayments, balance dues, and schedule next appointments efficiently while thanking patients for their time and choosing the practice.</li><li><strong>Support and Relief Duties</strong>: Provide coverage for various positions, assist with procedure scheduling when needed, and offer relief across offices when required.</li><li><strong>Other Administrative Duties</strong>: Ensure referral follow-ups, manage "No Show" tickets, organize charts for new patient visits, print lists, and provide additional support to the physician and office staff as necessary.</li></ul><p><br></p>
<p>We are looking for a dedicated Accounting Manager/Supervisor to join our public accounting client in Indianapolis, Indiana. This role is ideal for someone with a strong background in accounting and financial management who thrives in a client-facing environment. The position offers the opportunity to oversee accounting processes, lead teams, and deliver exceptional service to clients while maintaining accuracy and integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the accounting processes for multiple clients utilizing QuickBooks Online and QuickBooks Desktop to ensure accurate financial recordkeeping.</p><p>• Record and reconcile transactions, including bank accounts, credit cards, fixed asset purchases, and loan accounts.</p><p>• Maintain and analyze accounts receivable and accounts payable, ensuring timely bill payments and accurate reporting.</p><p>• Conduct month-end closings, generate financial reports, and provide analysis for client distribution.</p><p>• Monitor cash flow and provide actionable recommendations to clients when necessary.</p><p>• Integrate and oversee third-party software tools that interface with QuickBooks, such as Expensify and Amazon Business.</p><p>• Prepare and file sales tax returns and post year-end closing entries as required.</p><p>• Process payroll through third-party providers and accurately record payroll entries in the system.</p><p>• Review and prepare year-end financial documentation to support income tax return preparation.</p><p>• Train clients and staff on QuickBooks Online usage and oversee staff performing month-end closings and payroll processes.</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
<p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>We are looking for an experienced Audit Manager to join our mulit-location, local public accounting team in Indianapolis. In this role, you will lead audit engagements for for-profit clients, primarily focusing on the manufacturing and construction sectors. This position offers an exciting opportunity to combine technical expertise, team leadership, and client relationship management with the potential for future partnership consideration.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audits, reviews, and compilations for for-profit clients, ensuring compliance and high-quality results.</p><p>• Supervise and mentor a team of professionals, fostering growth and development within the industry group.</p><p>• Review financial statements, audit documentation, and workpapers to ensure accuracy and completeness.</p><p>• Identify opportunities to deliver added value to clients through innovative solutions and recommendations.</p><p>• Lead business development initiatives, including networking, proposal preparation, and identifying cross-selling opportunities.</p><p>• Collaborate with firm leadership to expand and enhance the For-Profit service line.</p><p>• Contribute to internal projects such as staff training, process improvements, and practice development.</p><p>• Ensure adherence to industry standards and regulatory requirements throughout all audit processes.</p>
<p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
We are looking for an experienced Tax Senior to join our team in Indianapolis, Indiana. In this role, you will leverage your expertise to prepare and review individual and corporate tax returns, ensuring accuracy and compliance with applicable regulations. This position offers an opportunity to work in a dynamic environment where your technical skills and attention to detail will be highly valued.<br><br>Responsibilities:<br>• Prepare and review individual and business tax returns, ensuring accuracy and compliance with tax laws.<br>• Collaborate with clients to gather necessary financial information for tax preparation.<br>• Utilize CCH ProSystem Fx and other software tools to streamline tax processes and maintain efficiency.<br>• Conduct detailed analyses of tax documents to identify potential issues and propose solutions.<br>• Stay updated on changes in tax regulations and apply them to client cases.<br>• Provide guidance and mentorship to less experienced staff members to improve team performance.<br>• Communicate effectively with clients to address inquiries and provide tax planning advice.<br>• Assist in tax-related projects and initiatives to support organizational goals.<br>• Ensure timely completion of tax filings and address any discrepancies.<br>• Develop and maintain strong client relationships to foster trust and satisfaction.
<p>We are looking for a detail-oriented Maintenance Supervisor to join our client's team. This role involves ensuring safety standards are met and maintaining accurate records to support smooth operations. If you have strong organizational skills and a commitment to maintaining a safe and efficient work environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate maintenance personnel to ensure operational efficiency.</p><p>• Conduct routine checks to maintain safe plant operations and promptly address equipment malfunctions.</p><p>• Lead, train, and motivate teams, including maintenance staff.</p><p>• Plan and schedule mold changes while ensuring production runs adhere to planned timelines.</p><p>• Collaborate with the tool shop to manage mold modifications and repairs.</p><p>• Identify and resolve unsafe conditions within the plant, fostering a secure workplace.</p><p>• Assist in purchasing maintenance items in coordination with plant and production managers.</p><p>• Develop and implement preventative maintenance programs, maintaining detailed records.</p><p>• Support production managers and supervisors by addressing operational needs.</p><p>• Promote a positive and respectful work atmosphere, encouraging teamwork and communication.</p>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, guests, and staff, ensuring smooth communication and efficient operations within a non-profit organization. Your attention to detail and ability to manage administrative tasks will be vital to maintaining the functionality of our office.<br><br>Responsibilities:<br>• Welcome and assist guests and visitors, ensuring a positive and seamless experience.<br>• Manage incoming and outgoing mail, including deliveries, and distribute them appropriately.<br>• Maintain and update office files, ensuring accurate record-keeping and organization.<br>• Oversee the master calendar, keeping team members informed of important dates and schedules.<br>• Scan physical documents into electronic files to ensure accessibility and security.<br>• Coordinate email correspondence, responding promptly and effectively to inquiries.<br>• Direct guests to appropriate departments or personnel based on their needs.<br>• Provide general administrative support to various departments as needed.
We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana. In this contract role, you will be the first point of contact for visitors and contractors, ensuring a welcoming and efficient experience. If you are organized, detail oriented, and skilled in managing multi-line phone systems, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and greet guests, contractors, and visitors as they arrive at the facility.<br>• Handle check-in procedures for contractors to ensure compliance with company policies.<br>• Operate and manage a switchboard with 1-10 phone lines, directing calls to the appropriate personnel.<br>• Maintain a clean and organized front desk area to create a detail oriented atmosphere.<br>• Provide accurate information to visitors regarding company policies and procedures.<br>• Coordinate with internal teams to address visitor and contractor needs efficiently.<br>• Monitor and manage visitor logs, ensuring accurate record-keeping.<br>• Assist with basic administrative tasks to support the front office operations.<br>• Respond promptly to inquiries and resolve minor issues to ensure a smooth workflow.
<p> <strong>📍 Location:</strong> West side of Indianapolis (fully on-site)</p><p> <strong>📅 Type:</strong> Contract-to-hire</p><p><br></p><p><strong>🔍 Now Hiring: Accounts Payable (AP) Specialist</strong></p><p> We’re recruiting on behalf of our <strong>manufacturing client</strong> for a <strong>detail-oriented AP Specialist</strong> to join their team on the <strong>West side of Indianapolis</strong>. This is a <strong>fully on-site, contract-to-hire</strong> opportunity with a company that values accuracy, collaboration, and process improvement.</p><p><br></p><p><strong>💼 Key Responsibilities</strong></p><p><strong>📄 Invoice Processing</strong></p><ul><li>Process high-volume invoices with accuracy</li><li>Ensure proper documentation and approvals</li></ul><p><strong>🤝 Vendor Management</strong></p><ul><li>Maintain vendor records</li><li>Resolve discrepancies and ensure timely payments</li></ul><p><strong>💳 Payment & Reconciliation</strong></p><ul><li>Prepare payment batches (checks, ACH, wires)</li><li>Reconcile vendor accounts</li></ul><p><strong>🧾 Expense Reporting</strong></p><ul><li>Review and process employee expense reports</li></ul><p><strong>📅 Month-End Close</strong></p><ul><li>Prepare AP reports and reconcile to general ledger</li></ul><p><strong>🤝 Cross-Team Collaboration</strong></p><ul><li>Partner with procurement and supply chain teams</li></ul><p><strong>🖥️ ERP & Automation</strong></p><ul><li>Use ERP tools to manage AP and support automation</li></ul>
