<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday- Friday 2:00pm - 11:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Indianapolis, Indiana. This role is ideal for individuals with a strong background in payroll processes, including multistate payroll handling and advanced spreadsheet management. If you are detail-oriented, excel in customer service, and have expertise in payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process and verify full-cycle payroll transactions with accuracy and efficiency.<br>• Manage multistate payroll operations, ensuring compliance with local regulations.<br>• Maintain and balance payroll records, identifying and resolving discrepancies.<br>• Utilize advanced Microsoft Excel functions for data analysis and reporting.<br>• Deliver exceptional customer service while addressing payroll-related inquiries.<br>• Collaborate with internal teams to ensure timely and accurate payroll processing.<br>• Assist in the implementation and optimization of payroll systems, such as Workday.<br>• Generate detailed payroll reports and summaries for management review.<br>• Stay updated on industry regulations and best practices to ensure compliance.
<p>Robert Half is looking for a Hospital Logistics Specialist. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift:</strong> Monday - Friday 5am - 1:30pm</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Robert Half is seeking a detail oriented and experienced Patient Access Specialist to support high-quality service and efficient operations. This role would serve the Indianapolis area.</p><p> </p><p>Hours: Monday - Friday 8am - 5pm</p><p> </p><p>Responsibilities for the position include the following:</p><p> </p><ul><li>Greet and assist patients entering healthcare facilities, ensuring a positive customer experience.</li><li>Verify and update patient information, demographics, and insurance details accurately.</li><li>Manage appointment scheduling, registration, and admissions processes.</li><li>Collaborate with clinical and administrative teams to facilitate seamless patient flow.</li><li>Communicate with insurance providers to review coverage and preauthorization requirements.</li><li>Answer patient inquiries and provide knowledgeable support regarding healthcare services.</li><li>Maintain compliance with all healthcare regulations, privacy standards, and confidentiality policies.</li><li>Handle billing inquiries and collect co-payments or outstanding balances as needed.</li><li>Document patient interactions and update all necessary records promptly.</li></ul><p><br></p>
<p><strong>Business-to-Business Collections Specialist</strong></p><p><br></p><p><strong>Location:</strong> Just north of downtown Indianapolis</p><p><strong>Type:</strong> Contract-to-hire (approx. 90 days to permanent)</p><p><strong>Schedule:</strong> Full in-office training, then hybrid with remote work on Mondays and Fridays</p><p><br></p><p>🏢<strong> About the Opportunity</strong></p><p>Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an <strong>experienced Business-to-Business Collections Specialist</strong>. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.</p><p>📋 <strong>Key Responsibilities</strong></p><ul><li>Proactively identify and manage overdue commercial accounts</li><li>Communicate with clients via phone, email, and written correspondence in a courteous, professional manner</li><li>Negotiate and secure payment arrangements for outstanding invoices</li><li>Maintain accurate records of all communications and collection activities</li><li>Process payments and ensure accounts are updated promptly and correctly</li></ul><p>💼 <strong>What to Expect</strong></p><ul><li>Start as a <strong>contract role</strong> with the intention to transition to permanent after ~90 days</li><li>Initial <strong>in-office training</strong>, followed by hybrid flexibility (remote Mondays and Fridays)</li><li>Opportunity to make a direct impact while building long-term client relationships</li></ul>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. <strong>*The hours for this role are Tuesday through Saturday 3 PM - 12 AM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM, candidates must reside in Indiana*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM, candidates must reside in Indiana*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and values precision and efficiency in their work. The role involves direct interaction with members, requiring strong organizational skills and the ability to handle interruptions while maintaining focus.<br><br>Responsibilities:<br>• Perform data entry tasks with speed and accuracy to maintain and update member records.<br>• Handle incoming inquiries from members and provide prompt, detail-oriented assistance.<br>• Manage interruptions effectively while prioritizing tasks to ensure deadlines are met.<br>• Utilize Microsoft Office tools, including Excel and Word, to support administrative functions.<br>• Process and file documents accurately to maintain organized records.<br>• Communicate effectively via email to address member concerns and provide updates.<br>• Operate copying equipment to produce necessary documents for member services.<br>• Maintain a high level of customer service to ensure member satisfaction and resolve issues efficiently.
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p>We are looking for a skilled Contract Administrator to join our team on a long-term contract basis. In this role, you will collaborate with supply chain partners, legal counsel, and other stakeholders to manage nondisclosure agreements and ensure the protection of proprietary information. This position requires strong negotiation skills and a deep understanding of legal and contractual requirements to support effective decision-making and protect organizational interests.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze nondisclosure agreement requests to ensure compliance with organizational policies and legal standards.</p><p>• Negotiate terms and conditions with suppliers and partners to safeguard proprietary information.</p><p>• Communicate effectively with supply chain teams, legal counsel, and other stakeholders to align on contract strategies.</p><p>• Develop and implement negotiation strategies to address complex contractual issues.</p><p>• Provide expert advice on legal and contractual matters to support supply chain operations.</p><p>• Manage the administration of contracts, including tracking, documentation, and repository updates.</p><p>• Ensure compliance with company policies, industry regulations, and customer specifications.</p><p>• Monitor and address any contractual discrepancies or conflicts to ensure smooth operations.</p><p>• Coordinate with stakeholders to facilitate the execution of purchase orders and agreements.</p><p>• Support the preparation of quotations and contractual provisions to meet business objectives.</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
