<p>We are looking for a Medical Customer Service Specialist to join our team as the primary contact for patients and healthcare professionals. In this role, you will contribute to a positive patient experience by addressing questions, resolving issues, verifying details, and supporting the daily workflow of a medical practice or healthcare facility.</p><p><br></p><p><strong>Schedule:</strong> Monday through Friday, 8:00 a.m. – 5:00 p.m</p><p><br></p><p><strong>Primary Duties include the following:</strong></p><ul><li>Provide prompt, courteous support to patients by phone, email, and in person</li><li>Handle patient registration, schedule appointments, and confirm insurance eligibility</li><li>Accurately resolve billing, claims, and account-related questions</li><li>Protect patient privacy by maintaining records in accordance with HIPAA guidelines</li><li>Coordinate with clinical and administrative teams to facilitate patient care and communication</li><li>Record all interactions and track issues to ensure effective follow-up and resolution</li><li>Inform patients about office policies, healthcare services, and next steps</li></ul><p><br></p>
<p>Our company is seeking a dedicated Call Center Specialist to join our team and deliver outstanding service to clients and customers. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced call center environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Respond to incoming calls efficiently and professionally, addressing questions, concerns, or requests.</li><li>Accurately document call information in internal systems and update customer records.</li><li>Provide timely resolution of issues, escalating complex cases to the appropriate department when necessary.</li><li>Meet established performance metrics for call quality, response time, and customer satisfaction.</li><li>Collaborate with team members to improve processes and ensure a positive overall customer experience.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This Contract to permanent position involves assisting clients with inquiries, resolving issues, and promoting company services and tools. If you excel in communication and enjoy delivering exceptional customer experiences, we encourage you to apply.</p><p><br></p><p>Hours for this position are: <strong>2pm-11pm est. M-F</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues efficiently.</p><p>• Provide clear and concise explanations of product options, including associated charges.</p><p>• Utilize customer service systems and tools effectively to resolve inquiries and provide support.</p><p>• Apply established procedures to address routine problems while seeking guidance when necessary.</p><p>• Maintain high-quality scores and meet call center performance metrics consistently.</p><p>• Encourage the use of self-service tools and platforms to enhance customer convenience.</p><p>• Inform customers about promotions, new products, or available upgrades.</p><p>• Offer quotes for services and promote prepayment options to customers.</p><p>• Perform other duties and responsibilities as assigned to support team goals.</p>
<p>Our expanding medical practice is looking for a skilled Medical Front Desk Specialist to serve as the welcoming first point of contact for our patients. This position is ideal for individuals who excel in multitasking, enjoy problem-solving, and are motivated by creating a positive experience each day.</p><p><br></p><p>Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.</p><p><br></p><p>Key responsibilities include:</p><ul><li>Greetings and check-in of patients with courtesy and professionalism</li><li>Handling a high volume of phone calls, scheduling appointments, and addressing patient inquiries</li><li>Overseeing patient registration, insurance verification, and confirming appointments</li><li>Maintaining accurate and confidential patient records</li><li>Partnering with nurses, physicians, and support staff to ensure efficient clinic operations</li><li>Addressing unexpected issues with quick and effective solutions</li><li>Keeping the front office environment organized, welcoming, and compliant with practice standards</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent role, you will provide exceptional support to customers by handling inquiries, processing membership renewals, and ensuring the highest level of service for veterans. This position requires a detail-oriented demeanor and the ability to work efficiently in a high-volume call environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries and provide accurate information regarding memberships and services.</p><p>• Manage high call volumes during peak periods, handling up to 150 calls per day.</p><p>• Process membership renewals and document customer interactions with precision and attention to detail.</p><p>• Perform data entry tasks, including recording conversations and maintaining accurate records.</p><p>• Utilize software tools such as Microsoft Word and Excel to complete administrative tasks and reports.</p><p>• Ensure a detail-oriented and courteous manner when interacting with customers, addressing their needs effectively.</p><p>• Collaborate with team members to streamline processes and improve service delivery.</p><p>• Uphold business casual dress code standards to maintain a detail-oriented work environment.</p>
<p>We are looking for a Patient Access Specialist to help drive smooth front-line operations and deliver a welcoming, positive experience for every patient. This vital position supports both hospital and clinic environments, providing meaningful work alongside opportunities for professional growth in a dynamic, fast-paced setting.</p><p><br></p><p><strong>Schedule:</strong> Monday – Friday, 8:00am – 5:00pm</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Welcome, register, and check in patients, always upholding confidentiality and professionalism.</li><li>Confirm insurance eligibility, complete authorization processes, and collect required co-payments.</li><li>Enter patient demographic and financial data accurately into electronic health record systems.</li><li>Address patient and provider questions compassionately, resolving issues efficiently.</li><li>Uphold compliance with HIPAA regulations and organizational standards.</li><li>Work collaboratively with clinical, billing, and scheduling teams to ensure seamless processes.</li><li>Look for and suggest ways to enhance the patient intake workflow.</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 10:30 pm - 7am</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 2pm - 10:30pm</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, Indiana. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 10:30pm - 7am </p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>We are looking for a dedicated<strong> Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. </p><p><br></p><p>Hours for this position are:<strong> 2pm-11pm est. M-F</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated <strong>Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. </p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>3rd Shift</strong>: Monday - Friday 10pm - 6:30am</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>1st Shift:</strong> Monday - Friday 6am - 2:30pm</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Greenfield, Indiana. This Contract to permanent position offers an excellent opportunity to contribute to the financial operations of a growing organization. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders.<br><br>Responsibilities:<br>• Process daily invoices and ensure accuracy in billing activities.<br>• Apply cash payments promptly and reconcile discrepancies as needed.<br>• Monitor account statuses and release orders in alignment with company policies and objectives.<br>• Investigate and resolve disputed invoices by collaborating with Customer Service and Sales teams.<br>• Notify Sales of overdue accounts, providing detailed reports on collection efforts and account history.<br>• Maintain accurate customer records, including tax certificates, credit reports, and other essential documentation.<br>• Address ad-hoc requests and perform additional tasks to support team and company goals.
<p>We are looking for an experienced Accounting/Billing Specialist to join our client's team in Indianapolis, Indiana. This role offers an excellent opportunity to manage billing processes, accounts receivable, and cash flow within the construction industry. The ideal candidate will bring expertise in handling complex project-based financial tasks and collaborating with project managers to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit monthly progress billings, including applications, service invoices, and change orders.</p><p>• Monitor accounts receivable aging reports, follow up on overdue accounts, and communicate with clients regarding payment statuses.</p><p>• Process daily cash receipts, apply payments accurately, and reconcile customer accounts.</p><p>• Collect and manage subcontractor and vendor lien waivers, ensuring compliance with legal requirements.</p><p>• Generate detailed accounts receivable reports and contribute to month-end closing procedures.</p><p>• Maintain precise and effective communication with clients’ accounts payable departments.</p><p>• Update and maintain customer files, ensuring accurate billing documentation for audits and compliance.</p><p>• Track and manage change orders to ensure accurate billing and timely payments.</p><p>• Collaborate with project managers to create accurate progress billing and maintain strong client relationships.</p>
<p><strong>Accounts Receivable Specialist</strong></p><p><br></p><p> <strong>About the Opportunity</strong></p><p> We are hiring on behalf of our client, a leading distribution company located in Plainfield. They are dedicated to delivering exceptional service and high‑quality products to their customers. Their team values collaboration, accuracy, and efficiency, and they are seeking a detail‑oriented Accounts Receivable Specialist to support their continued growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and maintain customer accounts, ensuring timely and accurate invoicing</li><li>Monitor aging receivables and follow up on outstanding payments</li><li>Process cash applications and perform account reconciliations</li><li>Communicate with customers regarding billing questions and payment issues</li><li>Prepare AR reports and support month‑end close activities</li><li>Partner with internal teams to resolve discrepancies and enhance processes</li></ul><p><strong>Schedule</strong></p><ul><li>Monday–Friday, 8:00 a.m. – 5:00 p.m.</li><li>Some flexibility available based on business needs</li></ul>
<p>Our client is seeking an Accounting Operations Specialist to support a growing Accounting department. This role requires strong organizational skills, the ability to prioritize competing deadlines, and a high level of accuracy. The ideal candidate will collaborate with both internal teams and external customers/vendors, providing excellent customer service while maintaining strong attention to detail.</p><p><br></p><p>Responsibilities:</p><ul><li>Process rent rolls, invoices, receipts, and monthly AR updates</li><li>Manage AP functions, including coding, processing, and tracking invoices through P2P systems</li><li>Handle vendor onboarding, W‑9 collection, and banking approvals for ACH/wire payments</li><li>Complete monthly bank reconciliations and assist with monthly close activities</li><li>Process property tax and utility bills in alignment with required deadlines</li><li>Support Senior Accountants with construction draw packages and special projects</li><li>Coordinate basic reporting, documentation, and communication with internal teams and external stakeholders</li></ul>
<p>We are looking for an experienced Continuous Improvement Specialist to support our client on the west side of Cincinnati. In this project role, you will play a key part in maintaining and improving manufacturing processes to ensure compliance with quality standards. This position offers the opportunity to apply your expertise in lean manufacturing and Six Sigma methodologies to drive operational excellence. This role is 100% onsite and manufacturing experience is required. </p><p><br></p><p>Responsibilities:</p><p>• Validate job instructions by ensuring processes align with prescribed guidelines.</p><p>• Conduct time studies to analyze value-added tasks, foreign elements, and non-cyclic work.</p><p>• Develop standard work combination sheets to optimize workflows.</p><p>• Break down jobs into distinct elements, supporting balanced work charts.</p><p>• Utilize Excel extensively and leverage tools like Minitab for data analysis.</p><p>• Collaborate on plant layout improvements to enhance efficiency.</p><p>• Promote safety and ergonomics within manufacturing processes.</p><p>• Implement lean manufacturing practices to streamline operations.</p><p>• Apply Six Sigma principles to address quality challenges and drive improvement.</p><p>• Ensure consistent quality control measures are applied throughout production.</p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
We are looking for a skilled Credit Analyst to join our team in Indianapolis, Indiana. This Contract to permanent position offers an excellent opportunity to contribute to credit risk management and accounts receivable processes within a dynamic environment. The ideal candidate will possess strong analytical skills, leadership capabilities, and a commitment to maintaining positive customer relationships.<br><br>Responsibilities:<br>• Evaluate and monitor customer credit risk to minimize financial exposure and prevent bad debt.<br>• Develop and implement effective credit and collection strategies tailored to business needs.<br>• Collaborate with customers and internal teams to resolve complex billing disputes while fostering strong relationships.<br>• Prepare and analyze accounts receivable aging reports to support month-end close processes and audits.<br>• Lead and mentor a team of accounts receivable and credit specialists, promoting teamwork and performance excellence.
<p>We are looking for a skilled Contract Administrator to join our team on a long-term contract basis. In this role, you will collaborate with supply chain partners, legal counsel, and other stakeholders to manage nondisclosure agreements and ensure the protection of proprietary information. This position requires strong negotiation skills and a deep understanding of legal and contractual requirements to support effective decision-making and protect organizational interests.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze nondisclosure agreement requests to ensure compliance with organizational policies and legal standards.</p><p>• Negotiate terms and conditions with suppliers and partners to safeguard proprietary information.</p><p>• Communicate effectively with supply chain teams, legal counsel, and other stakeholders to align on contract strategies.</p><p>• Develop and implement negotiation strategies to address complex contractual issues.</p><p>• Provide expert advice on legal and contractual matters to support supply chain operations.</p><p>• Manage the administration of contracts, including tracking, documentation, and repository updates.</p><p>• Ensure compliance with company policies, industry regulations, and customer specifications.</p><p>• Monitor and address any contractual discrepancies or conflicts to ensure smooth operations.</p><p>• Coordinate with stakeholders to facilitate the execution of purchase orders and agreements.</p><p>• Support the preparation of quotations and contractual provisions to meet business objectives.</p>
<p>We are looking for a detail-oriented and friendly Front Desk Coordinator to join our team. In this position, you will play a pivotal role in ensuring smooth daily operations by managing the front desk, welcoming visitors, and maintaining an organized atmosphere. The ideal candidate will have excellent communication skills and the ability to multitask effectively.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors in a courteous and attentive manner, ensuring they feel welcomed.</p><p>• Handle incoming calls on a multi-line phone system, directing inquiries and messages appropriately.</p><p>• Maintain the reception area, ensuring it remains tidy and well-organized.</p><p>• Monitor and replenish office supplies, including beverages, to support staff needs.</p><p>• Coordinate with delivery services to track and confirm package arrivals.</p><p>• Provide administrative support to the team as needed, including scheduling and document preparation.</p><p>• Uphold company policies and procedures while interacting with clients and staff.</p><p>• Address visitor inquiries and provide accurate information about company services.</p><p>• Assist in organizing and managing daily schedules to ensure efficient operations.</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
