<p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
<p>📍<strong> Location:</strong> Northwest Indianapolis (<strong><u>On-Site</u></strong> 1–2 Days/Week)</p><p> <strong>🕒 Schedule:</strong> Flexible Hours Between Monday–Friday, 8AM–5PM</p><p> <strong>💼 Role:</strong> Accounts Payable Specialist – Property Management</p><p><strong>🏢 A well-established property management company on the Northwest side of Indianapolis is seeking a part-time Accounts Payable Specialist to join their team!</strong></p><p><br></p><p> This is a great opportunity for a detail-oriented professional who enjoys flexibility and thrives in a fast-paced, multi-entity environment.</p><p><br></p><p> <strong>📝 What You’ll Do:</strong></p><ul><li>📥 Process vendor invoices across multiple properties using <strong>SAGE</strong></li><li>💸 Track expenses and ensure accurate allocation across properties</li><li>🗂️ Maintain vendor records and ensure compliance with company standards</li><li>🔍 Reconcile discrepancies and support month-end reporting</li><li>🤝 Collaborate with internal teams to ensure timely payments and clear communication</li></ul><p><strong>🌟 Why Join Us?</strong></p><p> Enjoy a flexible schedule, a collaborative team, and the chance to contribute to a growing property management company that values accuracy, accountability, and professionalism.</p>
<p><strong>About the Role</strong></p><p>We are seeking a highly capable and proactive <strong>HubSpot Consultant</strong> to take full ownership of our HubSpot platform. The ideal candidate will not only manage and optimize the system, but also play a key role in coaching and enabling our sales and marketing teams to use HubSpot to its fullest potential.</p><p>This is a 100% onsite position (with one day per week work-from-home flexibility) in Indianapolis. The role will focus on workflow automation, dashboard reporting, and team enablement – turning HubSpot into a powerful tool to drive insights, traffic, and sales performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>HubSpot Management & Optimization</strong></li><li>Oversee daily operations of HubSpot across Marketing, Sales, and Service Hubs.</li><li>Set up and maintain workflows aligned with the sales process.</li><li>Implement lead scoring, lifecycle stages, segmentation, and automation best practices.</li><li><strong>Sales Process Enablement</strong></li><li>Understand and map out the sales process in HubSpot.</li><li>Create and optimize pipelines, deal stages, and task automation.</li><li>Train the team to use HubSpot as part of their daily sales routines.</li><li><strong>Team Coaching & Support</strong></li><li>Coach internal stakeholders on how to use HubSpot efficiently.</li><li>Provide ongoing support and conduct regular training sessions.</li><li>Act as an internal consultant and subject matter expert.</li><li><strong>Dashboarding & Reporting</strong></li><li>Build and maintain dashboards for sales, traffic, and marketing analytics.</li><li>Provide actionable insights to leadership based on HubSpot data.</li><li>Monitor performance metrics and KPIs.</li><li><br></li><li><strong>Collaboration & Stakeholder Engagement</strong></li><li>Work closely with Marketing, Sales, and Leadership teams.</li><li>Report directly to Mark, with dotted-line reporting to Eva and India.</li><li>Collaborate with external HubSpot consultants as needed (e.g., Tyler from Arbor).</li></ul><p><br></p><p><br></p><p><br></p>
We are in search of a diligent Application Development Project Manager/Lead to join our team in the automotive industry, situated in Lafayette, Indiana. The primary function of this role is to manage and lead the development of various applications, focusing on Cloud Technologies and Content Management Systems. The position offers an exciting opportunity for individuals seeking to make a significant impact in a fast-paced environment.<br><br>Responsibilities:<br><br>• Spearhead the application development projects, ensuring timely completion and adherence to quality standards.<br>• Utilize Cloud Technologies and Microsoft Azure to enhance application functionality and user experience.<br>• Implement and manage Content Management Systems (CMS), ensuring seamless content delivery and integration.<br>• Oversee contract management procedures, ensuring all agreements align with the company's policies and legal requirements.<br>• Guide a team of leads, fostering a collaborative environment to drive project success.<br>• Employ Agile Scrum methodologies to optimize workflow and project execution.<br>• Conduct regular audits to assess the effectiveness of current systems and propose improvements.<br>• Adhere to best practices in application development and project management to ensure efficiency and productivity.<br>• Facilitate change management processes, ensuring minimal disruption to ongoing projects and operations.<br>• Review and troubleshoot coding issues, providing constructive feedback to the development team.
We are looking for a skilled Full Charge Bookkeeper to join a dynamic construction company in Indianapolis, Indiana. In this role, you will manage various accounting functions, including accounts payable, accounts receivable, payroll, and general financial reporting. The ideal candidate will bring industry-specific expertise, exceptional organizational skills, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Process vendor invoices, subcontractor pay applications, and credit card transactions while ensuring proper coding, approvals, and policy compliance.<br>• Prepare and track construction-related billings and progress payment applications, maintaining accuracy and adherence to project-specific requirements.<br>• Monitor accounts receivable collections, follow up on outstanding balances, and maintain detailed aging reports.<br>• Handle weekly or bi-weekly payroll processing for field and office employees, ensuring compliance with wage and hour regulations.<br>• Maintain accurate payroll records and respond promptly to payroll-related inquiries and concerns.<br>• Assist with month-end closing activities, including journal entries and account reconciliations.<br>• Support project managers by tracking job costs and providing detailed financial reports.<br>• Collaborate with the accounting team during audits and compliance reviews.<br>• Reconcile vendor statements and resolve any discrepancies in a timely manner.<br>• Provide assistance with lien waivers and other construction billing requirements.
<p>We are looking for a Director of Accounting to join a dynamic and growing manufacturing organization in Columbus, Indiana. This role is ideal for a detail-oriented individual with a strong background in financial reporting, compliance, and management within the healthcare industry. The position requires a meticulous leader who can oversee key accounting functions and drive strategic financial initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage month-end close processes to ensure accurate and timely financial reporting.</p><p>• Oversee the preparation, consolidation, and analysis of financial statements in compliance with US GAAP.</p><p>• Develop and maintain robust internal controls to safeguard company assets and ensure compliance.</p><p>• Collaborate with cross-functional teams to support audits and resolve financial discrepancies.</p><p>• Provide insights and recommendations to senior management through comprehensive financial reporting.</p><p>• Supervise and mentor a team of accounting professionals, fostering a culture of accountability and growth.</p><p>• Manage tax filings and ensure adherence to local, state, and federal regulations.</p><p>• Implement best practices in financial management to optimize efficiency and accuracy.</p><p>• Drive continuous improvement initiatives within the accounting department to enhance processes.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
We are looking for a detail-oriented Mailroom Assistant to join our team in Zionsville, Indiana. This Contract-to-Permanent position requires a proactive individual who will handle and process critical documents, ensuring accuracy and efficiency in all mailroom operations. The role offers a dynamic environment where organizational skills and attention to detail are key to success.<br><br>Responsibilities:<br>• Identify, scan, and index various documents related to new business annuities, including applications, checks, and transfer forms.<br>• Maintain and manage the check register for incoming checks, ensuring proper documentation and record-keeping.<br>• Scan and deliver checks to the treasury department for processing and deposit.<br>• Prepare and process outgoing benefit checks for delivery to clients.<br>• Archive and maintain records of documents for retention or destruction as per company policy.<br>• Oversee the purchasing and inventory management of office supplies to ensure smooth mailroom operations.<br>• Handle outgoing correspondence, ensuring timely and accurate delivery.<br>• Collaborate with team members to maintain an organized and efficient mailroom environment.
We are looking for a meticulous Credit Clerk to join our team in Indianapolis, Indiana. This Contract-to-Permanent position offers an excellent opportunity to play a key role in managing customer accounts and ensuring accurate financial transactions. The ideal candidate will bring strong organizational skills and a customer-focused approach to support our credit and collections functions.<br><br>Responsibilities:<br>• Create and input new customer accounts into the system, ensuring accuracy and adherence to established protocols.<br>• Update existing customer account information in line with company policies and procedures.<br>• Address customer inquiries related to account balances and transactions, providing documentation and resolving issues promptly.<br>• Collaborate with internal teams to resolve customer account discrepancies and invoicing concerns.<br>• Process customer payments in compliance with company guidelines.<br>• Verify and maintain customer Certificates of Insurance as required.<br>• Conduct research on account activity, proposing corrections and adjustments to maintain accuracy.<br>• Review and validate bank and trade references to support credit decisions.<br>• Deliver precise and timely service to customers, fostering a positive company image.<br>• Assist in targeted collection campaigns and compile data for reports as directed by management.
<p>We are looking for an experienced Director of Sales and Operations to lead and oversee sales strategies and operational excellence. Based in Indianapolis, Indiana, this role plays a pivotal part in driving business growth, managing team performance, and ensuring seamless operations. The ideal candidate will bring a strong background in sales leadership, team management, and multi-location operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage sales and operational performance across multiple locations, ensuring alignment with business goals.</p><p>• Supervise and develop a team, fostering growth and high performance.</p><p>• Drive business-to-business (B2B) sales strategies to achieve annual sales targets and expand market presence.</p><p>• Oversee recruitment efforts for the sales and operations team, identifying and onboarding top talent.</p><p>• Conduct detailed sales analysis and reporting to guide decision-making and strategy development.</p><p>• Collaborate with branch managers to streamline operations and enhance customer satisfaction.</p><p>• Develop and implement sales and operations plans to optimize efficiency and profitability.</p><p>• Monitor branch administration processes, ensuring compliance with organizational standards.</p><p>• Provide mentorship and training to team members, promoting a culture of continuous improvement.</p><p>• Identify and address challenges within branch locations, ensuring consistent performance across all sites.</p>
<p>We are looking for a detail-oriented and proactive Administrative Assistant to join our team in Whitestown, Indiana. This position is long-term contract, with a potential of becoming permanent (based on performance and attendance). This opportunity offers a unique opportunity to support HR operations and contribute to various administrative and event-related tasks for the plant manager. The role requires someone with prior administrative experience who thrives in a dynamic and hands-on environment.</p><p><br></p><p>Responsibilities:</p><p>• Upload and manage documents within HR systems, ensuring accuracy and organization.</p><p>• Assist with transitioning paper-based files to electronic formats to streamline recordkeeping.</p><p>• Provide support for company events, including planning, decorating, and logistics coordination.</p><p>• Conduct background checks and maintain compliance with HR policies and procedures.</p><p>• Deliver exceptional customer service to employees and other stakeholders.</p><p>• Collaborate with team members to ensure smooth HR processes and operations.</p><p>• Spend time on the production floor as needed, adhering to safety and hygiene protocols.</p><p>• Maintain confidentiality and professionalism while handling sensitive information.</p>
We are looking for a skilled HR Generalist to join our team in Indianapolis, Indiana. This role involves managing various aspects of human resources, including employee relations, compliance, and performance management. The ideal candidate will have a proactive approach to problem-solving and a strong ability to maintain positive relationships within the organization.<br><br>Responsibilities:<br>• Provide timely and accurate responses to employee inquiries regarding policies, procedures, and general HR matters.<br>• Manage and update employee handbooks to ensure compliance with current regulations and company standards.<br>• Address and resolve employee relations issues, fostering a positive and productive work environment.<br>• Administer separation processes, including drafting release agreements and coordinating necessary documentation.<br>• Oversee performance management systems, ensuring evaluations and feedback processes are conducted effectively.<br>• Conduct audits related to I-9 expirations, background checks, and compliance tracking.<br>• Coordinate quarterly audits and mid-year state salary adjustments to align with organizational requirements.<br>• Administer workers' compensation claims and ensure labor law posters are up to date.<br>• Collaborate on training and development initiatives, including web-based programs and tools.<br>• Monitor compliance with federal and state regulations, maintaining accurate reporting and documentation.
