<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Administrative Assistant to manage and optimize the daily operations of our office in Indianapolis, Indiana. This position requires a highly organized individual with outstanding communication skills and the ability to multitask effectively. The Administrative Assistant will play a key role in supporting office functions and team members while ensuring a smooth workflow.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors and clients, ensuring a welcoming and detail-oriented environment.</p><p>• Organize and maintain office supplies, including inventory management and timely reordering.</p><p>• Coordinate maintenance and repairs for office equipment to ensure functionality.</p><p>• Process purchase orders and manage quotes, acknowledgments, and related records in shared electronic files.</p><p>• Verify and match packing lists and shipping documents with purchase orders, forwarding them to Accounting daily.</p><p>• Follow up with vendors to obtain required material certifications.</p><p>• Collaborate with IT to order new equipment and address technology-related concerns.</p><p>• Provide administrative support to staff, including project managers and the management team.</p><p>• Perform additional tasks as assigned to support office operations.</p>
<p>We are offering an exciting opportunity for an Accounting Clerk on the Northwest side of Indianapolis. The chosen candidate will be a crucial part of our client's team, dealing with various accounting functions for designated projects. This role is in the industry of accounting, where meticulousness and organization are paramount.</p><p><br></p><p>Responsibilities:</p><p>• Accurately and consistently deal with owner billings each month.</p><p>• Collaborate with Project Managers to ensure billings are prepared as per contract specifications, while also maintaining job cost estimates and change orders in the system.</p><p>• Conduct reviews and processing of vendor invoices and subcontractor AIA billings.</p><p>• Handle Subcontractor contracts, billings, and requisite documents.</p><p>• Oversee the approval process and project cash flow for weekly check runs.</p><p>• Efficiently manage time to ensure all assigned duties and tasks are completed.</p><p>• Adhere to all deadlines in accordance with closings.</p><p>• Utilize your skills in Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, and Microsoft Excel to excel in this role.</p>
<p>We are looking for a dedicated Administrative Assistant to join our team in Indianapolis, Indiana. The Administrative Assistant will oversee and streamline the administrative functions of our office. This role demands a detail-oriented individual with exceptional organizational skills, and excellent communication abilities.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Answer phones professionally, and route calls efficiently, screening when necessary</li><li>Welcome and direct visitors and customers</li><li>Manage office supplies and inventory, including timely reordering and organization</li><li>Perform or facilitate maintenance of all office equipment including cleaning, maintenance, and repairs</li><li>Enter purchase orders and organize quotes and order acknowledgements to record keeping system in shared electronic folders.</li><li>Ensure packing lists and shipping documents are correctly matched with their purchase order and forward to Accounting daily.</li><li>Follow up with vendors on requests for material certifications</li><li>Order and coordinate with IT for new IT equipment, as well as communicating with IT on related issues.</li><li>Perform other duties as assigned</li><li>Provide administrative support to Staff, including Project Managers and the management team.</li></ul><p><br></p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Tuesday - Friday 3:00pm - 2:00am EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
We are looking for an experienced Paralegal to join a plaintiff-side medical malpractice firm in Indianapolis, Indiana. In this role, you will play a pivotal part in supporting litigation processes, ensuring efficient case management, and facilitating client advocacy. If you excel in organization, detail orientation, and handling case deadlines, this position offers the opportunity to thrive in a collaborative legal environment.<br><br>Responsibilities:<br>• Maintain and manage case calendars, deadlines, and associated task lists using Clio or similar case management software.<br>• Draft, review, and file legal documents, including pleadings, discovery responses, and settlement agreements.<br>• Organize and analyze medical records, depositions, and expert reports to support case preparation.<br>• Prepare mediation and settlement documents, as well as client correspondence, ensuring all materials are accurate and timely.<br>• Transcribe attorney notes and dictation, converting them into formal legal documentation.<br>• Manage electronic case files, ensuring they are consistently updated and accessible.<br>• Coordinate the preparation of settlement statements and assist with lien resolution as needed.<br>• Support attorneys in litigation processes, including discovery management and trial preparation.
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
<p>We are looking for a dedicated Accounting Manager/Supervisor to join our public accounting client in Indianapolis, Indiana. This role is ideal for someone with a strong background in accounting and financial management who thrives in a client-facing environment. The position offers the opportunity to oversee accounting processes, lead teams, and deliver exceptional service to clients while maintaining accuracy and integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the accounting processes for multiple clients utilizing QuickBooks Online and QuickBooks Desktop to ensure accurate financial recordkeeping.</p><p>• Record and reconcile transactions, including bank accounts, credit cards, fixed asset purchases, and loan accounts.</p><p>• Maintain and analyze accounts receivable and accounts payable, ensuring timely bill payments and accurate reporting.</p><p>• Conduct month-end closings, generate financial reports, and provide analysis for client distribution.</p><p>• Monitor cash flow and provide actionable recommendations to clients when necessary.</p><p>• Integrate and oversee third-party software tools that interface with QuickBooks, such as Expensify and Amazon Business.</p><p>• Prepare and file sales tax returns and post year-end closing entries as required.</p><p>• Process payroll through third-party providers and accurately record payroll entries in the system.</p><p>• Review and prepare year-end financial documentation to support income tax return preparation.</p><p>• Train clients and staff on QuickBooks Online usage and oversee staff performing month-end closings and payroll processes.</p>
<p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
We are looking for a meticulous Accounting Clerk to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in supporting the accounting department by performing a variety of administrative and financial tasks. This role requires accuracy, attention to detail, and strong organizational skills to ensure smooth operations within the office.<br><br>Responsibilities:<br>• Process invoices, manage accounts payable, and handle customer billing tasks with precision.<br>• Collect and organize vendor and customer documentation, including W-9 forms, insurance certificates, and sales tax exemptions.<br>• Assist in preparing monthly board meeting packets and ensure timely distribution.<br>• Maintain and organize Board Minutes and Packets in binders by month for easy reference.<br>• Create well-formatted presentation slides by adjusting layouts and checking for grammar and punctuation errors.<br>• Provide administrative support to the General Manager as needed.<br>• Greet visitors with a courteous and friendly demeanor while managing incoming mail and shipments.<br>• Oversee office supplies inventory and ensure timely replenishment.<br>• File accounting and financial documents systematically for efficient record-keeping.<br>• Coordinate the handling of elevator and boiler permits and other regulatory tasks.
We are looking for a detail-oriented Accounting Clerk to join our team in Kokomo, Indiana. This Contract-to-permanent position offers an excellent opportunity to contribute to project management and administrative tasks while maintaining seamless communication with team members and vendors. The ideal candidate will excel in data entry, pricing updates, and supporting bidding processes.<br><br>Responsibilities:<br>• Provide administrative assistance to project managers by handling general project tasks and ensuring timely follow-ups.<br>• Welcome and direct vendors, visitors, and couriers efficiently upon arrival.<br>• Maintain ongoing communication with project managers and team leads to address and resolve open issues.<br>• Redirect inquiries from field staff and external vendors to the appropriate team members.<br>• Support estimators by gathering material pricing for bids and completing necessary bid forms.<br>• Perform accurate data entry to manage customer pricing and updates.<br>• Update bid lists and pricing changes as required to support business operations.<br>• Utilize Microsoft Office applications effectively for documentation and reporting.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our client's team in Carmel, Indiana. In this role, you will play a vital part in managing financial transactions, ensuring accuracy, and supporting various accounting tasks. This position requires strong organizational skills and the ability to work independently while contributing to the success of our printing and publishing operations.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records by processing invoices, coding transactions, and managing accounts payable entries.</p><p>• Prepare journal entries and ensure proper documentation for financial reporting.</p><p>• Generate lead schedules to support reconciliation and auditing processes.</p><p>• Produce ad-hoc reports related to inventory and financial data analysis.</p><p>• Conduct regular check runs and ensure timely payment to vendors.</p><p>• Collaborate with other departments to resolve discrepancies and improve invoice processing workflows.</p><p>• Monitor accounts payable aging reports and address overdue payments.</p><p>• Assist with month-end and year-end closing procedures to ensure financial accuracy.</p><p>• Uphold compliance with company policies and industry standards in all financial transactions.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Indianapolis, Indiana. In this role, you will provide technical expertise in deploying, configuring, and maintaining end-user devices while ensuring seamless integration within the organization's IT infrastructure. This position offers an opportunity to work collaboratively with cross-functional teams and contribute to various IT initiatives.<br><br>Responsibilities:<br>• Prepare and deploy desktops and laptops, including imaging, setup, and functionality testing.<br>• Install and configure operating systems, software applications, and hardware peripherals as needed.<br>• Conduct routine updates, apply system patches, and perform hardware upgrades to maintain device performance.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and other end-user devices.<br>• Collaborate with IT teams to ensure seamless integration of devices into the network infrastructure.<br>• Document standard operating procedures, configuration guidelines, and troubleshooting techniques.<br>• Participate in IT projects and special initiatives focused on desktop support and deployment.<br>• Provide end-users with hands-on technical assistance and training to address their concerns.<br>• Ensure compliance with security protocols and best practices when managing devices.
<p>The Robert Half Healthcare Practice is working with a healthcare organization to add a <strong>Medical Coder</strong> to their team. This is a fully remote position aside from an <strong>8 week onsite training.</strong> This candidate will be an excellent communicator and a strong attention to detail. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li><strong>Assign codes:</strong> Accurately assign ICD-10-CM, CPT, and HCPCS II codes.</li><li><strong>Review documentation:</strong> Verify medical record documentation supports coding.</li><li><strong>Ensure compliance:</strong> Adhere to all coding guidelines and regulations (e.g., CMS, HIPAA).</li><li><strong>Optimize reimbursement:</strong> Apply coding knowledge for ethical reimbursement.</li><li><strong>Support billing:</strong> Help resolve coding-related claim denials.</li><li><strong>Participate in audits:</strong> Engage in internal and external coding audits.</li><li><strong>Maintain data:</strong> Ensure accurate entry of coded information into systems.</li><li><strong>Uphold confidentiality:</strong> Protect patient information per HIPAA.</li></ul><p><br></p>
We are looking for a motivated Administrative Assistant to join our team in Indianapolis, Indiana. This position is in the non-profit sector and offers an opportunity to contribute to meaningful projects while enhancing your organizational skills. As a Contract-to-long-term role, it provides the potential for growth within the organization.<br><br>Responsibilities:<br>• Perform a variety of administrative tasks, such as managing schedules, preparing documents, and organizing files.<br>• Support team members by coordinating meeting logistics, travel arrangements, and event planning.<br>• Maintain and update records within organizational databases to ensure accuracy and accessibility.<br>• Address member inquiries with care and efficiency, assisting with account updates, renewals, and event registrations.<br>• Draft and distribute newsletters, announcements, and other communications to engage stakeholders.<br>• Update website content and manage social media posts to support outreach efforts.<br>• Provide logistical support for educational programs, webinars, and annual meetings.<br>• Manage event registration processes and prepare necessary materials for successful execution.<br>• Coordinate communications with participants, vendors, and other stakeholders to ensure smooth operations.
We are looking for a skilled Accounts Payable Specialist to join our team on a contract basis in Frankfort, Indiana. This role is vital to maintaining smooth financial operations by ensuring timely and accurate processing of invoices, payments, and vendor communications. The ideal candidate will have a detail-oriented mindset, strong organizational abilities, and a commitment to efficiency.<br><br>Responsibilities:<br>• Process invoices and payment requests in compliance with company policies and procedures.<br>• Match purchase orders and receipts to invoices, investigating and resolving any discrepancies.<br>• Prepare and execute payments using methods such as checks, ACH, or wire transfers.<br>• Maintain accurate and up-to-date vendor records while addressing inquiries regarding payment status.<br>• Reconcile accounts payable transactions and assist with month-end financial close.<br>• Provide documentation and support for internal audits when required.<br>• Monitor aging reports and follow up on outstanding items to ensure timely resolution.
<p><br></p><p>We are seeking a skilled and motivated <strong>Systems Engineer</strong> to support, design, and maintain enterprise infrastructure with a focus on <strong>Cisco networking</strong>, <strong>Citrix virtualization</strong>, <strong>cloud platforms</strong>, and <strong>Dell EMC storage and compute solutions</strong>. The ideal candidate will play a critical role in ensuring system stability, scalability, and security across a hybrid environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and support network and system infrastructure leveraging <strong>Cisco routers, switches, firewalls, and wireless</strong> technologies.</li><li>Deploy and maintain <strong>Citrix Virtual Apps and Desktops (formerly XenApp/XenDesktop)</strong> environments.</li><li>Manage, monitor, and optimize infrastructure in <strong>cloud environments</strong> (e.g., AWS, Azure, or Google Cloud).</li><li>Administer and support <strong>Dell EMC storage arrays</strong>, servers, and backup systems.</li><li>Perform system upgrades, patching, and troubleshooting across enterprise environments.</li><li>Collaborate with cross-functional teams to implement infrastructure solutions aligned with business needs.</li><li>Monitor system performance and proactively identify areas for improvement.</li><li>Ensure security best practices are followed and compliance requirements are met.</li><li>Maintain documentation related to architecture, configurations, processes, and procedures.</li></ul><p><br></p><p><br></p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>We are looking for a personable and organized Receptionist to join our team in Fishers, Indiana. This is a long-term contract position, offering an excellent opportunity for someone who thrives in a detail-oriented and welcoming environment. The ideal candidate will bring a positive attitude and a commitment to providing excellent service to clients and staff.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate staff or location.</p><p>• Answer and manage calls on a multi-line phone system, providing accurate information and transferring calls as needed.</p><p>• Maintain and restock office supplies, ensuring seamless day-to-day operations.</p><p>• Place orders for office supplies and coordinate delivery schedules.</p><p>• Perform general office tasks such as filing, data entry, and organizing documents.</p><p>• Support staff with administrative needs, helping maintain a productive work environment.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Handle inbound calls, addressing inquiries with efficiency and professionalism.</p><p>• Collaborate with team members to maintain smooth communication and workflow processes.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our manufacturing client's team in Indianapolis, Indiana. This role is ideal for someone with strong analytical skills and a passion for maintaining accurate financial records and reports. You will play a pivotal role in ensuring compliance with accounting policies while contributing to the success of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly closing processes, including the preparation and posting of journal entries.</p><p>• Perform reconciliations of balance sheet accounts and maintain accurate records of capital expenditures and fixed assets.</p><p>• Handle accounts receivable invoicing for both external and internal customers.</p><p>• Ensure adherence to company accounting policies and procedures.</p><p>• Prepare and analyze financial reports on a monthly, quarterly, and annual basis.</p><p>• Evaluate customer margins and identify underperforming accounts for review.</p><p>• Collaborate on projects aimed at enhancing internal controls and compliance.</p><p>• Record and reconcile revenue from scrap proceeds.</p><p>• Review accounts payable transactions for accuracy and ensure timely processing.</p><p>• Support the Controller in documenting and enforcing company policies and resolving discrepancies in financial systems.</p>
We are looking for an experienced Senior Accountant to join our dynamic manufacturing team in Crawfordsville, Indiana. This role is ideal for a detail-oriented individual with expertise in inventory management, manufacturing accounting, and financial reporting. You will play a key part in ensuring accurate financial records and supporting business operations through meticulous accounting practices.<br><br>Responsibilities:<br>• Oversee inventory accounting processes to ensure accurate valuation and reporting.<br>• Perform month-end close activities, including preparation of journal entries and financial statements.<br>• Reconcile accounts and bank statements to maintain accuracy in financial records.<br>• Manage and update the general ledger to reflect all financial transactions.<br>• Conduct detailed financial analyses to support decision-making within the manufacturing environment.<br>• Utilize Oracle systems to streamline accounting functions and improve efficiency.<br>• Collaborate with internal teams to ensure compliance with accounting standards and procedures.<br>• Assist in identifying areas for process improvement and implementing solutions.<br>• Provide support during audits by preparing necessary documentation and reports.<br>• Maintain up-to-date knowledge of industry trends and regulatory requirements.
<p>We are looking for an experienced Senior Accountant to join our client's team in Indianapolis, Indiana. In this role, you will collaborate closely with divisional leaders and external partners to ensure accurate financial reporting, effective project accounting, and strategic support for business operations. This position is essential to driving key financial outcomes, such as supporting annual business goals and ensuring long-term success.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile sub-ledger accounts with general ledger balances and prepare detailed financial statements that align with company and industry standards.</p><p>• Collaborate with divisional vice presidents to analyze construction contracts, including progress updates, risk assessments, financial projections, and backlog forecasts.</p><p>• Manage month-end and year-end closing processes, including balance sheet reconciliations and providing support during audits.</p><p>• Develop annual budgets and perform monthly variance analyses to provide actionable financial insights.</p><p>• Apply percentage-of-completion accounting methods to ensure accurate revenue recognition and detailed project tracking.</p><p>• Evaluate internal controls, identify potential risks, and implement measures to mitigate financial exposure.</p><p>• Maintain and reconcile fixed asset schedules, ensuring proper classification and amortization, while overseeing inventory tracking.</p><p>• Prepare prequalification reports for bonding, insurance, and banking purposes, ensuring compliance and competitiveness.</p><p>• Supervise and mentor accounting staff, fostering collaboration and effective communication within project teams.</p>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p>We are looking for an experienced Financial Controller to oversee financial operations and ensure compliance with accounting standards at our client's manufacturing facility in Brazil, Indiana. This will be an onsite role and relocation will be considered. This role requires a strategic thinker who can manage financial planning, budgeting, and reporting while contributing to the overall success of the plant. The ideal candidate will bring strong leadership skills and a proven ability to optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and execution of annual budgets and financial forecasts to ensure alignment with organizational goals.</p><p>• Oversee the accounts payable process, ensuring accuracy and timely processing of transactions.</p><p>• Conduct regular audits to maintain compliance with company policies and regulatory standards.</p><p>• Analyze financial data to provide actionable insights and recommendations to improve plant performance.</p><p>• Collaborate with cross-functional teams to optimize accounting systems, including Epicor and Eaton software.</p><p>• Monitor and control plant expenses, ensuring adherence to budgetary constraints.</p><p>• Generate detailed financial reports and present findings to senior management.</p><p>• Implement and maintain accounting software systems to enhance operational efficiency.</p><p>• Supervise and mentor accounting staff, fostering growth and development.</p><p>• Lead efforts to streamline financial processes and improve overall accuracy.</p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Greenwood, Indiana. This long-term contract role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs. This position is an on-site role with one of our clients located in Greenwood, Indiana. Monday-Friday 8AM-5PM, on-site parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.</p><p>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.</p><p>• Personalize customer interactions to minimize effort and ensure a seamless experience.</p><p>• Analyze and resolve customer issues independently, offering timely and effective solutions.</p><p>• Troubleshoot technical challenges using self-help tools and resources.</p><p>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.</p><p>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.</p><p>• Deliver elite experiences to customers by consistently exceeding expectations.</p>
