We are looking for an Accounts Receivable Analyst to support receivables management and customer account resolution for a service-focused organization in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who combines strong analytical ability with a customer-first approach to payment support, collections, and issue resolution. The person in this role will work closely with customers and internal teams to address outstanding balances, investigate billing concerns, and help maintain healthy account relationships through clear, timely communication.<br><br>Responsibilities:<br>• Manage an assigned portfolio of customer accounts, following established collection practices to reduce delinquent balances and improve payment performance.<br>• Contact customers and coordinate with internal partners to remove obstacles that delay payment, including invoice questions, balance discrepancies, and payment method concerns.<br>• Research overdue account issues by gathering details from customers and collaborating across teams to validate claims and determine appropriate resolutions.<br>• Identify the underlying reasons for non-payment and recommend or take the next corrective steps to bring accounts current.<br>• Respond promptly to customer inquiries using available systems and tools, providing guidance, troubleshooting support, and accurate information to resolve concerns efficiently.<br>• Maintain detailed records of conversations, findings, follow-up actions, and outcomes within platforms such as Salesforce and payment management systems.<br>• Recognize recurring customer issues, evaluate trends, and share insights with leadership or teammates to improve processes and reduce repeat problems.<br>• Prioritize daily activities independently, balancing inbound requests, outbound collections efforts, case follow-up, and ongoing operational responsibilities in a fast-paced setting.<br>• Communicate updates clearly to customers, management, and internal stakeholders, escalating cases when additional support or specialized action is needed.
<p>We are looking for ERP and CRM professionals interested in exploring new opportunities with growing organizations across the Pittsburgh market. We are partnering with multiple companies investing in enterprise technology, business systems optimization, digital transformation, and application support.</p><p><br></p><p><strong>Location:</strong> Pittsburgh, PA (Hybrid, and Onsite Opportunities Available)</p><p><strong>Compensation:</strong> $85,000 - $180,000+ depending on experience and position</p><p><strong>Schedule:</strong> Full-Time</p><p><br></p><p><strong>Opportunities May Include:</strong></p><ul><li>ERP Analyst</li><li>ERP Administrator</li><li>ERP Developer</li><li>ERP Business Analyst</li><li>ERP Project Manager</li><li>CRM Administrator</li><li>CRM Developer</li><li>CRM Business Analyst</li><li>Salesforce Administrator/Developer</li><li>Microsoft Dynamics Consultant</li><li>NetSuite Consultant</li><li>ERP/CRM Manager</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Configure, support, and optimize ERP and CRM platforms</li><li>Gather and document business requirements</li><li>Design system enhancements, integrations, and workflows</li><li>Support system implementations, upgrades, and migrations</li><li>Create reports, dashboards, and automated processes</li><li>Troubleshoot application issues and provide end-user support</li><li>Partner with stakeholders to improve business processes and system adoption</li></ul>
<p>We are looking for an entry-level Financial Analyst to join a financial services team in Melville, New York. This Long-term Contract opportunity is well suited for someone who is detail-oriented, analytical, and interested in supporting financial crime and transaction review activities within a regulated environment. In this role, you will examine transaction activity, research exceptions, and prepare clear case documentation while partnering with compliance, operations, and technology teams. The position offers hands-on exposure to investigative analysis, regulatory processes, and financial data review in a collaborative setting.</p><p><br></p><p>Responsibilities:</p><p>• Review alerts produced by transaction monitoring tools and evaluate account activity to identify behavior that may require additional scrutiny.</p><p>• Compare customer transaction patterns with expected activity levels, assess irregularities, and escalate concerns when findings warrant further review.</p><p>• Perform follow-up research on flagged transactions, gather supporting information, and evaluate whether activity appears reasonable and properly supported.</p><p>• Prepare organized written summaries of investigative results so senior compliance personnel and, when necessary, regulatory reviewers can assess the case history.</p><p>• Partner with internal teams to obtain documentation and background information needed to support customer due diligence and enhanced review requirements.</p><p>• Apply current anti-money laundering and related compliance standards in daily work to help ensure investigations are completed in line with policy expectations.</p><p>• Take part in ongoing training to remain informed about evolving regulatory obligations, monitoring practices, and industry compliance expectations.</p><p>• Collaborate with technology partners to improve the effectiveness of transaction monitoring rules, reporting outputs, and alert quality.</p><p>• Use financial systems and reporting tools to analyze data, identify trends, and support routine audit and control-related activities.</p>
<p><strong>Tier 2 IT Support Specialist</strong></p><p><br></p><p><strong>Location: </strong>Lee, MA (100% Onsite)</p><p><strong>Duration:</strong> 6-Month Contract with Potential Extension</p><p><strong>Compensation:</strong> Up to $31.00/hour</p><p><strong>Benefits:</strong> Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contract</p><p><strong>Hours: </strong>40 Weekly, Monday through Friday </p><p><br></p><p><strong>Overview</strong></p><p><br></p><p>Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team.</p><p><br></p><p>The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment.<br><br>Responsibilities:<br>• Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records.<br>• Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly.<br>• Administer user accounts and access permissions within Active Directory, including routine updates and account support.<br>• Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization.<br>• Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs.<br>• Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use.<br>• Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise.<br>• Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
<p>The Business Analyst plays a critical role in supporting, enhancing, and optimizing the technology landscape that underpins our core financial processes. This role partners closely with FP& A, Accounting, and IT teams to deliver scalable and standardized solutions across reporting, planning and consolidation platforms.</p><p>As an early-stage member of the FP& A Center of Excellence, the Business Analyst helps with data consistency, analytical rigor, and decision support to deliver timely, actionable insights.</p><p><strong>Essential Functions:</strong></p><p><em>Systems, Data & Analytics Adoption</em></p><ul><li>Perform data analysis and validation to ensure accuracy, completeness, and consistency across financial systems.</li><li>Document business processes, data flows, system configurations, and user procedures.</li><li>Identify opportunities for automation, process optimization, and improved system utilization.</li></ul><p><em>FP& A & Finance Enablement</em></p><ul><li>Develop, maintain, and optimize dashboards, data models, and analytics solutions to support decision-making across the organization.</li><li>Support and enhance financial reporting, planning and consolidations processes/systems.</li><li>Participate in month-end, quarter-end, and year-end close support activities, ensuring system stability and timely issue resolution.</li></ul><p><em>Cross‑Functional Collaboration</em></p><ul><li>Serve as the primary liaison between Finance/Accounting stakeholders and technical teams to translate business requirements into functional specifications.</li><li>Collaborate with cross-functional teams to improve data governance, master data quality, and reporting standardization.</li><li>Support training, change management, and adoption of standard Finance/Accounting processes.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
<p><strong>What We’re Looking For</strong></p><p><strong>We are looking for individuals who:</strong></p><ul><li>Are recent graduates or early in their careers</li><li>Are eager to gain practical experience and build a strong professional foundation</li><li>Are open to contract or contract-to-hire opportunities as a way to learn, grow, and expand their experience</li><li>Want to develop new skill sets and gain exposure to different software, systems, and business processes</li><li>Bring strong communication, organization, and problem-solving skills</li><li>Have an interest in accounting, finance, reporting, or analyst career paths</li><li>Are adaptable and excited to work in fast-paced, team-oriented environments</li></ul><p><strong>Technology and AI Focus</strong></p><p><strong>We are particularly interested in candidates who have used AI tools in school, internships, projects, or other settings and who want to continue leveraging technology in their careers. As more finance and accounting teams integrate AI into workflows, strong soft skills and adaptability are increasingly important. Leaders identified critical thinking and problem solving, adaptability and continuous learning, creativity and innovation, communication, and emotional intelligence as key skills that complement AI adoption. </strong></p><p><strong>Candidates with exposure to data and business analytics, data cleansing and visualization, financial analysis, billing processes, cash management, payroll management, or internal accounting controls may be especially well aligned with current market demand.</strong></p><p><strong>Experience with or interest in tools and platforms such as Microsoft D365, Oracle NetSuite, PowerBI, QuickBooks, Python, SAP, SQL, and Workday is also valued. </strong></p>
<p>We are looking for a detail-oriented finance specialist who can combine strong analytical thinking with hands-on accounting expertise to support informed business decisions across multiple operating areas. This position plays an important role in budgeting, reporting, and financial review, while partnering with leadership to improve visibility into performance and strengthen fiscal discipline. Based in Lancaster, Pennsylvania, the role offers the opportunity to contribute to both day-to-day financial operations and longer-term planning initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with department and business leaders to deliver financial guidance and administrative support that aligns with operational objectives.</p><p>• Evaluate financial results by preparing analyses, management reports, dashboards, and performance indicators that highlight key business insights.</p><p>• Review trends, irregularities, and potential financial risks, then provide recommendations to address issues and improve outcomes.</p><p>• Support the planning cycle through budget preparation, forecasting updates, ongoing spend tracking, and variance reporting.</p><p>• Complete core accounting activities such as reconciliations, accruals, journal entries, cost allocations, and period-end close tasks.</p><p>• Produce accurate financial statements, billing support, and related documentation to maintain organized and reliable records.</p><p>• Contribute to business planning, pricing evaluation, financial modeling, and operational assessments that inform strategic decisions.</p><p>• Assist with audit and compliance activities by assembling schedules, documentation, and supporting workpapers for review.</p><p><br></p>
We are looking for a detail-oriented Billing Analyst to support accurate invoicing and receivables activity for a consumer products organization in Melville, New York. This role is ideal for someone who can balance analytical work with responsive service, ensuring billing records are maintained correctly and customer account questions are resolved efficiently. The successful candidate will contribute to smooth financial operations by managing billing workflows, supporting collections activity, and working across systems such as NetSuite and other billing platforms.<br><br>Responsibilities:<br>• Prepare, review, and process customer invoices to ensure timely and accurate billing.<br>• Monitor accounts receivable activity, reconcile discrepancies, and follow up on outstanding balances.<br>• Investigate billing issues by partnering with internal teams and customers to achieve prompt resolution.<br>• Maintain accurate customer account records and update billing data within NetSuite and related systems.<br>• Support reporting on invoicing, receivables status, payment trends, and account activity.<br>• Respond to customer inquiries with a high level of professionalism and service-minded communication.<br>• Assist with export-related customer service matters tied to billing documentation and account coordination.<br>• Participate in billing process improvements and provide operational support for system-related billing tasks when needed.
<p>Our client is seeking a Digital & IT Senior Analyst to lead technology initiatives that support manufacturing operations and business objectives. This role combines IT project leadership, digital transformation, and operational support while partnering closely with Operations, Engineering, Quality, Supply Chain, Finance, and IT leadership teams.</p><p><br></p><p>The ideal candidate will have experience managing technology projects in a manufacturing environment and driving improvements through systems, automation, and data-driven decision making.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong>IT & Digital Project Leadership</strong></p><ul><li>Lead IT and digital projects from planning through implementation.</li><li>Manage project scope, timelines, budgets, resources, and stakeholder communication.</li><li>Coordinate system upgrades, consolidations, conversions, and business-driven technology initiatives.</li><li>Ensure project alignment with enterprise architecture, cybersecurity, and data governance standards.</li><li>Support user adoption through change management, training, and post-implementation support.</li></ul><p><strong>Business Partnership & Process Improvement</strong></p><ul><li>Collaborate with business leaders to identify opportunities for technology improvements and operational efficiencies.</li><li>Translate business requirements into actionable technology solutions and roadmaps.</li><li>Support continuous improvement initiatives utilizing Lean and Six Sigma methodologies.</li><li>Facilitate project governance meetings, steering committees, and executive updates.</li></ul><p><strong>Manufacturing Systems & Digital Enablement</strong></p><ul><li>Partner with operations teams to implement automation, analytics, workflow digitization, and data visibility initiatives.</li><li>Support integrations between business applications and manufacturing systems.</li><li>Improve reporting accuracy and data quality across production, quality, and supply chain functions.</li><li>Help maintain secure, reliable, and efficient technology environments supporting business operations.</li></ul>
<p>We are looking for a highly organized and detail-oriented administrative team member to support production operations in Oregon. This position helps maintain accurate job records, monitors progress across the manufacturing floor, and keeps teams informed so work moves forward without unnecessary delays. The role also contributes to process improvements by identifying gaps, coordinating with plant personnel, and reinforcing consistent administrative practices that improve visibility into production activity, inventory, and costs.</p><p><br></p><p>• Monitor job activity throughout the production process and maintain accurate status updates within company systems.</p><p>• Review work order details for completeness, identify inconsistencies, and follow up with the appropriate teams to correct missing or inaccurate information.</p><p>• Partner with shop floor employees and leadership to keep communication clear and ensure production records reflect actual activity.</p><p>• Spend time in the manufacturing environment to observe workflows, gather information directly, and address administrative issues at the source.</p><p>• Support efforts to refine administrative and production tracking processes so system data aligns more closely with day-to-day operations.</p><p>• Provide guidance and practical support to team members on documentation standards, data accuracy, and process expectations.</p><p>• Compile and organize production-related information to improve reporting on job status, material usage, and operational costs.</p><p>• Take ownership of unresolved issues by researching discrepancies, cross-checking available resources, and driving follow-up through completion.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
We are looking for a detail-oriented Business Analyst to support business license and tax compliance activities for a wholesale distribution organization in Westlake, Texas. This contract position with the potential to become permanent will play a key role in coordinating license applications, renewals, compliance research, and issue resolution while working closely with internal teams and external agencies. The ideal candidate thrives in a fast-moving environment, communicates clearly, and handles sensitive information with a high degree of discretion.<br><br>Responsibilities:<br>• Manage a high-volume portfolio of business license renewals and registrations, ensuring submissions are completed accurately and within required deadlines.<br>• Research federal, state, and local licensing rules and translate regulatory requirements into clear guidance for internal stakeholders.<br>• Prepare, review, and analyze documentation and supporting data needed for new applications, renewals, and compliance-related filings.<br>• Maintain precise records in license compliance systems, including timely updates to application status, renewals, and related business information.<br>• Respond to notices, correspondence, and information requests from government entities and third parties regarding licensing matters.<br>• Partner with finance and cross-functional teams to gather required information, resolve compliance questions, and support ongoing licensing needs.<br>• Contribute to audit-related activities by organizing records and providing documentation connected to business license compliance.<br>• Identify opportunities to improve workflows, strengthen compliance processes, and assist with special projects as business needs evolve.
<p>We are seeking a Help Desk Support Analyst to join a growing IT team supporting end users in a healthcare-related environment. This role is ideal for someone with a strong customer service mindset, solid phone presence, and previous help desk experience who enjoys helping users solve technical issues.</p><p>During the first six months, this position will work onsite Monday through Friday for training and onboarding. Following conversion to a permanent employee, the schedule may include evenings, nights, weekends, or other assigned shifts, with remote work opportunities available based on business needs.</p><p>Responsibilities</p><ul><li>Provide Tier 1 and Tier 2 technical support to end users via phone, email, and remote support tools</li><li>Troubleshoot hardware, software, password, and account access issues</li><li>Support Active Directory user account administration, including password resets and account maintenance</li><li>Document incidents, service requests, and resolutions in the ticketing system</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Deliver exceptional customer service while supporting a diverse user community</li><li>Follow established support processes, procedures, and service level expectations</li></ul><p><br></p><p><br></p>
<p>Robert Half Finance & Accounting and Kevin Sweet have partnering with a large organization making a significant investment in its Finance function as it evolves its strategy, structure, and operations. As part of this transformation, the company is building a brand-new <strong>Corporate Financial Planning & Analysis (FP& A) and Strategy Group</strong> and is seeking a Financial Analyst to join this newly created team.</p><p><br></p><p>This is much more than a traditional Financial Analyst role. You’ll be joining at a pivotal point in the organization’s evolution, with the opportunity to help develop processes, enhance reporting, strengthen forecasting, analyze business performance, and provide financial insights that support important business decisions.</p><p><br></p><p>My client offers a hybrid work schedule, beautiful new offices, a competitive annual salary, an annual bonus, and comprehensive benefits.</p><p><br></p><p>For confidential consideration and further details about this unique and ground floor opportunity, contact Kevin Sweet directly at 682-499-1182 or via email at [email protected]</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contribute to company-wide budgeting, rolling forecasts, and long-term financial planning activities across multiple business locations.</p><p>• Build, update, and refine financial models, planning tools, and analytical reports that support operational and strategic decision-making.</p><p>• Evaluate financial and operating results to uncover trends, explain performance gaps, and highlight risks and growth opportunities.</p><p>• Partner with accounting, operations, and business leaders to interpret results and turn data into practical recommendations.</p><p>• Prepare recurring and ad hoc reporting packages, summaries, and presentations for finance leadership and other stakeholders.</p><p>• Create and maintain dashboards, key performance indicators, and management reporting that increase visibility into business performance.</p><p>• Support monthly and quarterly close-related analysis by comparing actual results against plans and explaining primary performance drivers.</p><p>• Recommend ways to improve margins, spending discipline, and operating efficiency through targeted financial analysis.</p><p>• Assist in strengthening FP& A processes, reporting capabilities, analytical tools, and scalable workflows as the function continues to develop.</p><p>• Provide financial support for business cases, capital planning efforts, strategic initiatives, and other special projects.</p><p><br></p><p><strong>Why This Opportunity Stands Out</strong></p><p>If you’re looking for a Financial Analyst opportunity where your work goes beyond producing spreadsheets and routine reports, this is an opportunity to make an impact from the ground up.</p><p>You’ll gain exposure to corporate FP& A and strategic initiatives, collaborate with cross-functional business partners, contribute to the development of new reporting and forecasting processes, and grow alongside a newly established finance team.</p>
We are looking for an organized Eligibility Admin to support application processing and case review activities in Merced, California. This Long-term Contract position is ideal for someone who can balance accuracy, professionalism, and timely follow-through while working with sensitive information. The person in this role will help evaluate applicant records, maintain reliable documentation, and provide clear communication throughout the eligibility process.<br><br>Responsibilities:<br>• Examine applications and supporting records to confirm all required information has been submitted and documented correctly.<br>• Assess applicant status against established program rules, policies, and regulatory standards to determine eligibility outcomes.<br>• Confirm details such as income, residency, employment, insurance, and other qualifying criteria using available documentation and verification methods.<br>• Enter new case information and maintain accurate updates within internal databases and case management tools.<br>• Notify applicants of approvals, denials, or pending items and clearly explain next steps or additional documentation needed.<br>• Safeguard confidential files and handle records in accordance with privacy and compliance requirements.<br>• Coordinate with internal teams, external agencies, providers, and case workers to obtain information and support case resolution.<br>• Track renewals, recertifications, and processing deadlines to help ensure timely case follow-up.<br>• Investigate inconsistencies in submitted information and respond to applicant questions with professionalism and prompt attention.
<p>We are looking for a Help Desk Analyst to join a Long-term Contract opportunity supporting a large-scale infrastructure initiative in Canton, Ohio. This position focuses on providing technical assistance tied to equipment validation and end-user support across a broad network of corporate locations. The ideal candidate brings a strong help desk background, communicates clearly with users and internal teams, and maintains precise records throughout each stage of support.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support for users by diagnosing common hardware, software, and connectivity issues in a timely manner.</p><p>• Perform pre-deployment and post-deployment validation of IT equipment to confirm readiness and proper operation during the infrastructure upgrade project.</p><p>• Document incidents, resolutions, and follow-up actions thoroughly within the service desk ticketing system.</p><p>• Support activities related to switch upgrade efforts across numerous sites by verifying device status and escalating issues when needed.</p><p>• Use Active Directory and Windows-based tools to assist with user access, account support, and workstation troubleshooting.</p><p>• Communicate effectively with team members, project leads, and end users to provide updates, gather required information, and ensure smooth support coverage.</p><p>• Follow established support procedures and quality standards while handling a high volume of technical requests with accuracy and attention to detail.</p>
<p>We are looking for a Cyber Security Analyst to strengthen and support a modern, Microsoft-focused technology environment. This role blends security operations, risk awareness, and end-user support, making it ideal for someone who can investigate threats, improve protective controls, and communicate clearly with both technical and nontechnical teams. The successful candidate will help safeguard enterprise systems, customer-facing platforms, and connected third-party services while contributing to a collaborative, service-oriented IT organization.</p><p><br></p><p>Responsibilities:</p><p>• Monitor security events across enterprise tools, investigate suspicious activity, and escalate or resolve incidents in a timely manner.</p><p>• Administer and optimize cybersecurity platforms used for threat detection, vulnerability management, identity protection, endpoint defense, and secure access.</p><p>• Partner with IT and business teams to coordinate remediation efforts for vulnerabilities, configuration gaps, and other identified security risks.</p><p>• Support incident response activities by documenting findings, tracking actions, and helping contain and recover from security events.</p><p>• Assist with audit preparation, compliance evidence gathering, and security readiness efforts related to internal and external assessments.</p><p>• Provide practical guidance to employees on phishing awareness, secure behavior, and day-to-day cybersecurity best practices.</p><p>• Contribute to support tickets when security expertise is needed, working across service levels to help resolve user and system issues.</p><p>• Review and maintain protections related to firewalls, remote access, email security, and endpoint configurations across the environment.</p>
We are looking for an experienced HR Program Manager - ADV to support a machinery manufacturing organization in Palm Beach Gardens, Florida. This Long-term Contract position will lead and coordinate key human resources programs across areas such as compensation, benefits, employee relations, recruitment, and special initiatives while serving as a trusted partner to business leadership. The ideal candidate brings strong analytical ability, advanced Excel and reporting skills, and a solid background in HR administration, payroll-related processes, and cross-functional collaboration.<br><br>Responsibilities:<br>• Lead the planning, execution, and ongoing administration of human resources programs across compensation, benefits, employee relations, recruiting, labor relations, and other strategic initiatives.<br>• Act as a primary connection point between HR teams and operational leadership to align programs with business needs and ensure clear communication.<br>• Analyze workforce, compensation, and benefits data to identify trends, prepare reports, and support informed decision-making for managers and executives.<br>• Build and maintain spreadsheets, datasets, and reporting tools using Microsoft Excel and HR systems such as Workday to improve visibility and accuracy.<br>• Support compensation administration by reviewing salary structures, validating market data, and helping maintain equitable and competitive pay practices.<br>• Coordinate hiring-related activities and partner with stakeholders to improve process efficiency, documentation, and program consistency.<br>• Assist with employee and labor relations matters by gathering information, organizing documentation, and helping ensure appropriate follow-through.<br>• Partner with finance and other internal teams to reconcile data, support audits, and maintain reliable records for HR and payroll programs.<br>• Contribute to the design and refinement of HR processes, including documentation, validation planning, and implementation support for program updates or system-related changes.
<p>We are looking for a Functional Business Analyst to support business process improvement initiatives for a construction-focused organization in Minneapolis, Minnesota. This Long-term Contract position will work closely with business stakeholders to evaluate workflows, define functional needs, and help shape practical automation solutions using modern Microsoft tools. The role is ideal for someone who can connect business objectives with technology capabilities, especially in areas involving AI-assisted productivity, process automation, and structured requirements documentation.</p><p><br></p><p>Responsibilities:</p><p>• Analyze current business operations and identify opportunities to improve efficiency through automation and streamlined processes.</p><p>• Partner with cross-functional teams to gather, clarify, and document functional requirements in detailed business requirements documents.</p><p>• Translate stakeholder needs into actionable solution recommendations using Microsoft Copilot, Power Apps, and Power Automate.</p><p>• Create and refine prompts that improve AI-assisted outputs for business users and support practical use cases.</p><p>• Collaborate with technical teams to ensure proposed solutions align with business rules, operational goals, and compliance expectations.</p><p>• Review business systems and workflows to recommend enhancements that strengthen accuracy, consistency, and user adoption.</p><p>• Support automation initiatives that may involve updates to existing tools, processes, or platform configurations.</p><p>• Contribute to accounting-related process analysis by considering internal controls and alignment with GAAP-based practices where applicable.</p>
<p>We are looking for a dependable Part Time Test Center Administrator to support a secure testing environment in State College, Pennsylvania. This Contract position is part-time and focused on delivering attentive front-desk support, candidate check-in, and exam room monitoring. The person in this role will help create an organized, fair, and comfortable experience for all test takers while handling administrative and operational tasks with care. Flexibility, sound judgment, and strong customer service skills are important for success in this setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome candidates upon arrival, confirm their identification, and guide them through check-in procedures in a courteous and attentive manner.</p><p>• Conduct required security screening measures, including the use of handheld screening tools, to protect the integrity of the testing environment.</p><p>• Monitor exam sessions through routine walkthroughs and observation to ensure compliance with site policies and testing standards.</p><p>• Respond promptly to candidate concerns, technical issues, or irregular situations and escalate matters when needed.</p><p>• Support basic troubleshooting for testing devices and workstations to minimize disruptions during scheduled exams.</p><p>• Keep testing materials, equipment, and controlled areas secure at all times while documenting incidents that fall outside established guidelines.</p><p>• Assist with administrative duties such as scanning documents, handling clerical tasks, and supporting reception coverage during slower testing periods.</p><p>• Maintain accurate records, including candidate documentation and, when required, digital fingerprint capture as part of identity verification.</p><p>• Adapt to changing scheduling needs and contribute to site operations, including packing, unpacking, or moving equipment when necessary.</p><p>• Support operational continuity during the site’s corporate transition period by following updated procedures and assisting with related workflow needs as assigned.</p>
<p>We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience.</p><p><br></p><p><strong>POSITION: Help Desk/Desktop Support</strong></p><p><strong>LOCATION: Irving, TX (Hybrid)</strong></p><p><strong>DURATION: 3 Month Contract (Potential to convert)</strong></p><p><strong>RATE: $25-$29/HR</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.</p><p>• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.</p><p>• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.</p><p>• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.</p><p>• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.</p><p>• Maintain accurate asset information and contribute to organized inventory records for end-user technology.</p><p><br></p>
<p><strong>Level II - IT Support Analyst (Contract-to-Hire)</strong></p><p><strong>Location:</strong> Hartford, CT 06103 (Fully Remote)</p><p><strong>Job Type:</strong> Contract-to-Hire</p><p><strong>Duration:</strong> 90-Day Contract-to-Hire</p><p><strong>Compensation:</strong> Up to $35.00/hour</p><p><strong>Schedule:</strong> Monday-Friday, 40 Hours Per Week</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a Level II IT Support Analyst to join a remote IT support team. This position is ideal for a candidate with experience supporting Microsoft environments, user administration, email systems, and escalated technical support requests.</p><p>The successful candidate will be responsible for handling a combination of Microsoft 365 administration, user account management, identity and access support, email administration, troubleshooting, and ticket resolution. The ideal candidate can work independently, learn new processes quickly, and provide exceptional support to end users.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Troubleshoot and resolve Tier II support requests.</li><li>Support Microsoft 365 administration and user management activities.</li><li>Manage user accounts, permissions, security groups, and access requests.</li><li>Administer distribution groups, distribution lists, and shared resources.</li><li>Support email-related administration and troubleshooting.</li><li>Execute and troubleshoot PowerShell scripts.</li><li>Assist with cloud and on-premises user administration tasks.</li><li>Work tickets through a ServiceNow-based support environment.</li><li>Escalate complex issues when appropriate.</li><li>Document troubleshooting steps, procedures, and resolutions.</li><li>Collaborate with team members in a fully remote environment.</li><li>Support onboarding and offboarding activities.</li></ul><p><strong>Technical Environment</strong></p><p>Experience with some or all of the following technologies is preferred:</p><ul><li>Microsoft 365</li><li>Office 365</li><li>Exchange Online</li><li>Active Directory</li><li>Microsoft Entra ID (Azure AD)</li><li>PowerShell</li><li>ServiceNow</li><li>Azure</li><li>Windows 10 / Windows 11</li><li>Identity & Access Management</li><li>Distribution Groups</li><li>Distribution Lists</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance in Rock Hill, South Carolina. This Long-term Contract position supports a healthcare and behavioral health setting where dependable user support, strong troubleshooting skills, and clear communication are essential. The role offers the opportunity to work across desktop support, end-user services, and select Microsoft 365 and basic infrastructure tasks within a team-oriented IT environment.<br><br>Responsibilities:<br>• Deliver first-line technical assistance for computers, software applications, password access issues, printing problems, and routine connectivity concerns.<br>• Set up, image, configure, and deploy workstations, laptops, displays, printers, and related end-user equipment.<br>• Support user account activities in Microsoft 365 and Active Directory, including access updates and basic administrative tasks.<br>• Coordinate onboarding and offboarding by preparing accounts, assigning equipment, resetting credentials, and managing appropriate system access.<br>• Track, update, and resolve support requests through the service desk system while keeping records accurate and current.<br>• Investigate common network-related issues involving Wi-Fi, switches, firewalls, and general connectivity, escalating more complex incidents when needed.<br>• Assess technical problems effectively and route advanced or unresolved issues to Tier 2 or senior IT team members at the appropriate time.<br>• Communicate clearly with employees throughout the support process to ensure a positive service experience and timely follow-up.<br>• Produce and maintain simple technical guides and knowledge base content to document recurring issues and standard support steps.<br>• Contribute to additional IT initiatives and day-to-day technology tasks as assigned by the team.