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1 result for Help Deskdesktop Support Analyst in Rock Hill, SC
- Charlotte, NC
- remote
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <ul><li>Serve as the primary liaison between fleet operations, maintenance, accounting, and IT teams to identify and deliver system improvements.</li><li>Analyze business processes and translate operational requirements into system enhancements and technical solutions.</li><li>Support, configure, and optimize fleet management applications such as TMT, TMW, Enrich, and related transportation systems.</li><li>Develop and maintain operational and executive reporting using Power BI.</li><li>Write and troubleshoot SQL queries to support reporting, data analysis, and system integrations.</li><li>Gather and document business requirements, process flows, and functional specifications.</li><li>Lead user acceptance testing (UAT) and validate system enhancements prior to production deployment.</li><li>Coordinate software upgrades, implementations, integrations, and vendor-supported initiatives.</li><li>Create and maintain dashboards, KPIs, and analytics to improve fleet utilization, maintenance performance, and operational efficiency.</li><li>Troubleshoot application issues, resolve data discrepancies, and provide end-user support and training.</li><li>Identify opportunities for process automation and workflow optimization across fleet operations.</li><li>Ensure data integrity across fleet, maintenance, and financial systems.</li></ul>
- 2026-11-02T00:00:00Z