477 Results for Medical Customer Service Representative Jobs in Html

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Service Coordinator

San Diego, CA
onsite
Temporary / Contract
30.00 - 33.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams. The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul>
2026-11-04T17:43:47Z

Customer Service Representative

Houston, TX
onsite
Temporary to Hire
26.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support. Responsibilities: • Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing. • Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns. • Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently. • Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors. • Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution. • Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear. • Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts. • Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows. • Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
2026-11-04T23:08:42Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-07T20:34:05Z

Associate Clinical Administrative Coordinator

Newark, NJ
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for an Associate Clinical Admin to support patient benefit screening and application processing in a hospital environment in Newark, New Jersey. This Long-term Contract position plays an important role in helping patients navigate coverage options, secure eligible state and federal assistance, and keep internal teams informed throughout the process. The ideal candidate brings strong communication, organization, and documentation skills, along with the ability to work effectively onsite in a fast-paced healthcare setting. Responsibilities: • Meet with patients in the hospital to gather information and guide them through available coverage and assistance programs. • Prepare and submit applications for appropriate public benefit programs while ensuring documentation is complete and accurate. • Review medical charts and related records to collect supporting details needed to move cases forward efficiently. • Follow up with state and federal agencies to monitor application progress and help resolve outstanding issues affecting determinations. • Communicate case updates clearly to hospital staff and respond to questions related to benefit status and next steps. • Maintain organized records of patient interactions, submitted materials, and pending actions to support timely follow-through. • Provide administrative support for additional client-specific tasks connected to coverage coordination and eligibility review.
2026-10-21T18:28:44Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T16:33:47Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul>
2026-11-04T17:38:40Z

Medical Billing/Claims/Collections

Plymouth, NH
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support patient financial services for a healthcare organization in Laconia, New Hampshire. This Long-term Contract position focuses on accurate billing support, patient communication, and insurance-related account follow-up. The ideal candidate will be comfortable working directly with patients, handling payment discussions with professionalism, and helping maintain efficient front- and back-office administrative processes. Responsibilities: • Confirm insurance coverage details and accurately input billing data into the appropriate records and systems. • Guide patients through intake documentation by reviewing forms with them and clarifying required information. • Coordinate and submit internal service referrals to ensure follow-up care is processed correctly. • Communicate with patients about account balances, insurance matters, and available payment arrangements. • Establish structured payment plans and support collection efforts for overdue patient balances. • Respond to patient questions related to billing statements, insurance claims, and account status. • Maintain organized administrative documentation to support daily office and back-office operations.
2026-11-04T13:14:04Z

Sales Support Representative

Exton, PA
onsite
Permanent / Full Time
- USD / Yearly
Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-10-15T18:18:41Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T11:23:46Z

Customer Service Specialist

Horsham, PA
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams. Responsibilities: • Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner. • Enter customer and financial information into internal systems with a high level of accuracy and consistency. • Process invoices and related documentation while helping maintain organized and up-to-date records. • Support accounts receivable activities by tracking outstanding balances and assisting with payment posting. • Investigate account discrepancies and work with internal partners to resolve issues efficiently. • Maintain clear documentation of customer interactions, transaction updates, and follow-up actions. • Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
2026-11-02T21:18:38Z

Sales Support

West Des Moines, IA
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. Responsibilities:• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders. Please apply today through our Robert Half website or call 515.706.4974 with any questions!
2026-11-02T20:34:03Z

Patient Account Representative

St. Paul, MN
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Patient Account Representative to support revenue cycle operations for a healthcare organization in St. Paul, Minnesota. This Long-term Contract position focuses on reviewing patient accounts, preparing accurate billing activity, and helping secure timely reimbursement from insurance carriers and patients. The ideal candidate brings strong medical billing knowledge, sound judgment in resolving account issues, and a thoughtful approach when interacting with patients and internal teams. Responsibilities: • Review patient accounts for billing accuracy and prepare claims for submission to commercial insurance carriers and other third-party payors. • Investigate and correct claim issues before submission so that billing is complete, compliant, and processed without unnecessary delays. • Monitor unpaid or delayed accounts, research the cause of outstanding balances, and take appropriate action to move accounts toward resolution. • Address technical denials by identifying root causes, updating account information, and coordinating corrections needed for successful adjudication. • Communicate with patients, guarantors, payors, and internal departments in a courteous manner to support a positive financial service experience. • Maintain thorough account documentation and perform follow-up activities to support reconciliation of back-end revenue. • Use billing systems and standard office applications to manage account activity, track work queues, and meet productivity expectations. • Carry out additional revenue cycle duties assigned by leadership in alignment with departmental goals and performance standards.
2026-11-05T21:08:44Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-10-13T17:48:42Z

Customer Support Specialist

Blaine, MN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment. Responsibilities:• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.• Provide administrative support to sales activities by updating account details and assisting with order-related requests.• Record customer feedback and recurring service concerns to help improve processes and overall service performance.
2026-11-05T19:23:44Z

Senior Billing Representative

Sugar Land, TX
onsite
Temporary / Contract
17.00 - 17.23 USD / Hourly
We are looking for an experienced Medical Billing Specialist to support infusion-related billing and authorization activities in Sugar Land, Texas. This Long-term Contract position focuses on insurance verification, prior authorization processing, benefit review, and patient estimate preparation in a fast-paced healthcare setting. The role requires close attention to documentation, clear communication with patients, and strong knowledge of payer guidelines and compliance standards. Responsibilities:• Confirm insurance coverage, eligibility, and benefit details for infusion-related services before treatment is scheduled or provided.• Prepare and submit prior authorization requests with complete clinical and billing documentation to support timely payer review.• Examine medical records and physician documentation to determine whether submitted information meets payer requirements for infusion services.• Develop accurate patient cost estimates based on verified benefits, coverage limitations, and expected out-of-pocket responsibility.• Communicate with patients to explain authorization status, insurance details, and anticipated financial responsibility in a clear and thorough manner.• Coordinate with internal billing and clinical teams to resolve missing information, follow up on pending approvals, and prevent delays in service.• Maintain accurate records of benefit verification, authorization activity, and patient communication while following HIPAA and PHI standards.• Review payer responses and update account information to ensure billing workflows reflect the latest authorization and coverage outcomes.
2026-10-29T19:34:08Z

Client Service Coordinator (General) - Level 1

Indianapolis, IN
remote
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly. Responsibilities:• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication
2026-10-21T18:38:45Z

Senior Client Service Associate

San Francisco, CA
onsite
Permanent / Full Time
98000.00 - 131000.00 USD / Yearly
For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email. Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.In this role, you will oversee daily branch operations while leading a team of Client Service Associates. You'll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients. Key Responsibilities<ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
2026-10-16T13:04:08Z

Service Specialist

Rochester, NY
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience. Responsibilities: • Provide attentive support for customer questions and service needs across several partnership-related products and programs. • Track open requests closely and take timely action to bring items to resolution within defined service commitments. • Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses. • Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation. • Use business systems and software tools effectively to manage case activity, enter data, and support daily operations. • Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements. • Assist team members by sharing guidance, answering questions, and promoting consistent service standards. • Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
2026-11-05T19:28:45Z

Customer Success Specialist

North Aurora, IL
onsite
Temporary to Hire
23.75 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance. Responsibilities: • Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing. • Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests. • Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track. • Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments. • Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues. • Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems. • Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality. • Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation. • Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
2026-11-02T14:28:42Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T12:53:41Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-19T15:23:44Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-19T15:23:44Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-19T15:18:46Z

Client Services & Office Coordinator

Denver, CO
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are seeking a highly organized and customer-focused Client Services & Office Coordinator to support a busy professional office in Denver. This role is ideal for someone who enjoys being the go-to person in the office, thrives in a fast-paced environment, and can confidently balance client-facing responsibilities with administrative support. You will serve as the first point of contact for visitors and clients while providing operational and administrative support to a team of approximately 20 professionals. This position requires a proactive, adaptable individual who enjoys wearing multiple hats and helping keep the office running smoothly. Responsibilities<ul><li>Greet and assist clients, visitors, and vendors in a professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments, meetings, and conference rooms</li><li>Support client service requests and administrative inquiries</li><li>Maintain client records and documentation</li><li>Process incoming correspondence and deposits</li><li>Manage office supplies and coordinate maintenance requests</li><li>Assist with expense reporting and administrative projects</li><li>Coordinate branch meetings, seminars, and special events</li><li>Provide administrative support to leadership and office personnel</li><li>Enter and update information across multiple systems</li><li>Help deliver an exceptional client experience while supporting daily office operations</li><li>Adapt to changing priorities and provide support where needed</li></ul>
2026-10-22T15:38:42Z

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