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561 results for Customer Success Specialist in Html

Patient Biller
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 24.91 - 29.98 USD / Hourly
  • <p>A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul><p><br></p>
  • 2026-11-07T00:48:40Z
Front Desk Receptionist
  • Shrewsbury, MA
  • onsite
  • Permanent / Full Time
  • 42000.00 - 46000.00 USD / Yearly
  • <p>We are looking for a Front Desk Receptionist to serve as the first point of contact for our office while helping maintain efficient day-to-day operations. This role combines front desk coverage with administrative support, making it ideal for someone who is organized, dependable, and comfortable handling multiple tasks in a detail-focused setting. The successful candidate will create a positive experience for visitors, manage routine office activities, and assist internal teams with essential clerical work.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests promptly, answer questions, and direct them to the appropriate staff or meeting areas.</p><p>• Manage incoming phone calls effectively, routing inquiries accurately and taking messages when needed.</p><p>• Sort, distribute, and prepare outgoing mail, packages, and deliveries to support smooth office operations.</p><p>• Keep the reception space tidy, presentable, and ready to receive visitors throughout the day.</p><p>• Perform administrative tasks such as entering information, organizing files, and preparing routine documents.</p><p>• Track office supply levels and help coordinate reordering to ensure the workplace remains stocked.</p><p>• Provide day-to-day support to departments by assisting with miscellaneous clerical and operational requests.</p><p>• Take on additional assigned duties that contribute to efficient office administration.</p><p><br></p><p><strong><em><u>**This is an immediate need here! For Quick turn around call me and be prepared to share your resume Immediately 508-205-2127. It is 100% in office, 8-4:30. ** ERIC LEBOW </u></em></strong></p><p><br></p>
  • 2026-10-15T11:43:44Z
Calendar Clerk
  • Sacramento, CA
  • remote
  • Temporary to Hire
  • 30.00 - 40.00 USD / Hourly
  • <p>We are looking for a highly organized Calendar Clerk to support a busy law firm in Sacramento, California. This contract opportunity with permanent potential is ideal for someone who is meticulous with deadlines, comfortable working in a legal environment, and committed to keeping case activity accurate and up to date. In this role, you will help ensure attorneys and support staff have clear visibility into upcoming events, filings, and required follow-up actions. You will also provide light front-office support by helping manage incoming calls as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Maintain the firm’s master calendar by entering and revising court dates, filing deadlines, hearings, motions, and related case events.</li><li>Track trial settings, continuances, and all deadline adjustments that result from schedule changes.</li><li>Coordinate deposition scheduling and keep all calendaring records current when appointments are added, rescheduled, or removed.</li><li>Create reminders and follow-up alerts for important litigation activities, including notices, subpoenas, and meet-and-confer obligations.</li><li>Prepare recurring calendar summaries and team reports so legal staff can plan for upcoming matters.</li><li>Communicate with requesting team members to verify that new entries and updates have been completed accurately.</li><li>Review unclear or incomplete scheduling information proactively and raise questions before deadlines are entered.</li><li>Stay informed on California court rules, date-calculation requirements, and updates to calendaring tools used by the firm.</li><li>Assist with answering and routing incoming telephone calls to support front desk coverage when needed.</li></ul>
  • 2026-11-05T18:53:43Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary / Contract
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment.<br><br>Responsibilities:<br>• Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns.<br>• Route requests to the appropriate internal departments when issues require specialized follow-up or escalation.<br>• Maintain accurate records of conversations, service needs, and updates using property management software and related systems.<br>• Assist with front-line customer service activities that support daily property administration operations on site.<br>• Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently.<br>• Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience.<br>• Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.
  • 2026-11-10T01:08:44Z
Office Services Clerk
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p>Robert Half is partnering with a national law firm to identify a reliable and proactive Office Services Clerk to support daily operations in its San Francisco office on a long-term contract basis. This position involves hands-on office services, document processing, mailroom operations, supply management, and general administrative support to ensure the office runs efficiently.</p><p>The ideal candidate has prior experience in office services or administrative support within a law firm or professional office environment. This opportunity is well-suited for someone who is dependable, organized, comfortable managing multiple responsibilities, and capable of working independently while supporting the day-to-day needs of attorneys and staff.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform daily document production and processing tasks, including copying, scanning, printing, binding, and distributing documents to attorneys and staff.</li><li>Manage incoming and outgoing mail, packages, deliveries, shipping, receiving, and internal document distribution.</li><li>Monitor, order, organize, and replenish office supplies, kitchen essentials, and other shared office resources.</li><li>Maintain the organization and functionality of common areas, conference rooms, kitchens, and shared office spaces.</li><li>Coordinate conference room setups and breakdowns for meetings, including preparing materials, equipment, and refreshments as needed.</li><li>Operate copiers, scanners, printers, and other office equipment, assisting with basic troubleshooting and equipment-related requests.</li><li>Assist with general office operations, including supporting routine facilities needs, coordinating equipment maintenance, and responding to internal service requests.</li><li>Provide reception coverage as needed, including greeting visitors, answering phones, responding to emails, and directing inquiries.</li><li>Support attorneys, legal secretaries, and administrative staff with special projects, document handling, and general office services requests.</li><li>Assist with basic electronic document management, file organization, and transferring files from external storage devices as needed.</li></ul><p><br></p>
  • 2026-10-29T15:33:44Z
Medical Collections
  • Phoenix, AZ
  • remote
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a detail-oriented Medical Collections Representative to support hospital claim denial recovery efforts for a healthcare-focused team. This Long-term Contract opportunity is based in Minneapolis, Minnesota, and will focus on resolving denied, short-paid, and unpaid claims across a wide range of payer types. The person in this role will help reduce aging inventory by investigating claim issues, applying payer and contract knowledge, and driving timely follow-up on outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers.</p><p>• Review claim status and supporting documentation to identify the cause of non-payment and determine appropriate next steps.</p><p>• Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts.</p><p>• Apply healthcare collection regulations and compliance standards when managing account activity and recovery efforts.</p><p>• Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies.</p><p>• Document account actions thoroughly in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans.</p><p>• Prioritize assigned inventory effectively to address backlog volumes and meet productivity expectations.</p><p>• Collaborate with team members and internal stakeholders to escalate complex accounts and support overall denial recovery goals.</p>
  • 2026-10-29T15:44:07Z
Customer Service Representative
  • Painesville, OH
  • onsite
  • Temporary / Contract
  • 21.00 - 23.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
  • 2026-10-08T19:58:40Z
Customer Sales Support
  • Chula Vista, CA
  • onsite
  • Temporary / Contract
  • 23.98 - 23.98 USD / Hourly
  • We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
  • 2026-10-26T12:24:07Z
Receptionist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 24.70 - 28.60 USD / Hourly
  • <p>We are seeking a <strong>Part-Time Office Assistant</strong> to support daily administrative operations and assist with special organization projects within the office. This role is ideal for someone who enjoys creating order, taking ownership of projects, and supporting a collaborative professional environment.</p><p>The primary focus will be a combination of general office support and hands-on management of the firm's materials and resource library, helping maintain an organized, functional, and efficient workspace.</p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative Support</strong></p><ul><li>Provide general office and administrative assistance to staff</li><li>Assist with filing, scanning, data entry, and document organization</li><li>Support office operations and day-to-day administrative tasks</li><li>Maintain common areas and assist with office organization initiatives</li><li>Coordinate and organize office materials, supplies, and resources</li></ul><p><strong>Resource Library & Special Projects</strong></p><ul><li><strong>Organize, catalog, and maintain the firm's materials and resource library</strong></li><li>Purge outdated or duplicate materials and files</li><li>Assist with inventorying and labeling resources</li><li>Develop and maintain organizational systems for materials and sample storage</li><li>Take ownership of special office organization projects from start to finish</li><li>Help improve overall functionality and efficiency of the workspace</li></ul>
  • 2026-10-21T19:34:07Z
Customer Service Representative
  • Birmingham, AL
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach.<br>• Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction.<br>• Enter orders and update customer information accurately within internal systems.<br>• Manage a steady volume of interactions in a call center setting while meeting service expectations.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
  • 2026-10-28T14:38:44Z
Customer Service Representative
  • New York, NY
  • remote
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
  • 2026-10-30T17:38:44Z
Customer Sales & Service Representative
  • Rutland, VT
  • onsite
  • Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs.<br>• Enter customer orders accurately into company systems and verify details to help ensure timely processing.<br>• Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues.<br>• Maintain organized records of customer interactions, order activity, and service updates to support daily operations.<br>• Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination.<br>• Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed.<br>• Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
  • 2026-11-06T19:08:44Z
Customer Service Representative
  • Delray Beach, FL
  • remote
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
  • 2026-11-04T18:43:44Z
Customer Service Representative
  • Waukesha, WI
  • onsite
  • Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
  • 2026-11-06T16:34:05Z
Customer Service Representative
  • Lombard, IL
  • onsite
  • Temporary / Contract
  • 17.58 - 20.35 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a manufacturing-related operation in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and stays organized in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls promptly, maintaining a courteous and attentive communication style throughout each interaction.</p><p>• Investigate customer questions related to photo enforcement programs and provide clear, accurate information to resolve concerns.</p><p>• Record complete and precise notes from each customer interaction in the appropriate system on a daily basis.</p><p>• Escalate complex or sensitive issues to the Team Lead quickly to support timely resolution.</p><p>• Guide customers through payment processing, including assistance with credit card transactions for violations.</p><p>• Review work email and internal communication channels each day to stay current on updates and service needs.</p><p>• Support additional customer service and administrative tasks as needed to meet team objectives.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-11-10T17:48:58Z
Sr. Accountant
  • Troy, MI
  • remote
  • Permanent / Full Time
  • 105000.00 - 115000.00 USD / Yearly
  • We are looking for a Senior Accountant to support commercial accounting activities tied to vehicle-related revenue, inventory, and cost of sales in Troy, Michigan. This role is well suited for an accounting specialist who can interpret complex guidance, improve processes, and collaborate across finance, sales, operations, and legal teams. The position will play a key part in establishing reliable procedures, strengthening controls, and delivering accurate reporting as the business grows.<br><br>Responsibilities:<br>• Lead accounting for vehicle and related revenue streams, applying revenue recognition guidance to assess deliverables, pricing allocation, and sales channel treatment.<br>• Manage accounting for customer order deposits and prepayments, ensuring balances are accurately recorded, reconciled, and tracked through fulfillment.<br>• Prepare monthly close deliverables, including journal entries, reconciliations, roll-forwards, and reporting for inventory, revenue, and cost of goods sold.<br>• Review finished goods inventory for valuation considerations and record appropriate adjustments in line with applicable accounting standards.<br>• Partner with FP& A to support forecasts, budgets, and variance analysis related to vehicle sales, margins, and associated costs.<br>• Design and strengthen internal controls and scalable accounting workflows that support a growing commercial business environment.<br>• Assist with external audit requests and contribute to financial statement support for revenue and inventory-related disclosures.<br>• Evaluate the accounting impact of new products, go-to-market models, and operational changes before implementation.<br>• Collaborate with cross-functional stakeholders to help shape and execute an end-to-end order-to-cash process for vehicle transactions.<br>• Participate in ERP-related implementation activities by defining accounting needs, supporting testing, and documenting outcomes thoroughly.
  • 2026-10-26T21:28:44Z
Customer Service Representative
  • Pawtucket, RI
  • onsite
  • Permanent / Full Time
  • 50000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
  • 2026-10-13T17:58:40Z
Customer Service Representative
  • Hamilton, NJ
  • onsite
  • Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily client interactions in Hamilton, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers by phone and email. The person in this role will handle service requests, maintain accurate records, and provide dependable follow-through to ensure a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer calls, respond to questions, and resolve concerns with professionalism and accuracy.</p><p>• Place outbound calls when needed to confirm information, provide updates, or assist with follow-up on service requests.</p><p>• Enter and update customer, order, and service details in internal systems with strong attention to accuracy.</p><p>• Respond to email inquiries in a timely manner and ensure written communication is clear and courteous.</p><p>• Support order processing activities by reviewing information, recording details, and coordinating next steps.</p><p>• Schedule appointments and confirm timing with customers while maintaining an organized calendar of requests.</p><p>• Use Microsoft Word and Excel to document activity, track information, and prepare routine customer service records.</p><p>• Work collaboratively with team members to deliver efficient service and maintain a consistent customer experience.</p>
  • 2026-11-10T22:08:45Z
Client Care Coordinator
  • Ridgefield, CT
  • onsite
  • Temporary to Hire
  • 21.00 - 22.00 USD / Hourly
  • We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination.<br><br>Responsibilities:<br>• Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner.<br>• Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness.<br>• Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability.<br>• Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service.<br>• Work closely with internal team members to strengthen service delivery practices and improve the overall client experience.<br>• Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach.<br>• Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
  • 2026-11-09T16:24:04Z
Customer Service Representative
  • Orlando, FL
  • onsite
  • Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a team in Orlando, Florida. This contract opportunity with potential for a permanent role is well suited for someone who communicates clearly, stays organized, and enjoys helping customers by phone and through order-related support. The person in this role will handle a steady flow of inquiries, maintain accurate records, and contribute to a reliable service experience across inbound and outbound communications.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, resolve routine issues, and provide helpful information in a timely manner.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support ongoing customer service activities.<br>• Enter orders accurately into internal systems and verify information to reduce delays or processing errors.<br>• Assist with administrative support tasks such as updating customer records, organizing documentation, and maintaining clear account notes.<br>• Coordinate with internal teams to address customer concerns, clarify order questions, and ensure appropriate follow-through.<br>• Monitor open requests and track next steps so customer needs are addressed from initial contact through resolution.<br>• Maintain service quality by documenting interactions thoroughly and following established procedures for call handling and order support.
  • 2026-10-27T15:08:44Z
Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
  • 2026-11-11T22:28:44Z
Customer Service Representative
  • Waupaca, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-23T13:53:44Z
Sr. Creative Strategist
  • Los Angeles, CA
  • onsite
  • Permanent / Full Time
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are looking for a Sr. Creative Strategist to shape high-impact marketing ideas that connect brand storytelling with measurable business results in Los Angeles, California. This position is ideal for a commercially focused marketer who can interpret consumer behavior, performance signals, and market trends to guide content and campaign direction across the full customer journey. You will work cross-functionally with brand, creative, acquisition, and analytics partners to develop messaging and concepts that strengthen awareness, improve consideration, and increase conversion.</p><p><br></p><p>Responsibilities:</p><p>• Define and refine the creative strategy by combining audience insights, brand priorities, competitive context, and campaign performance findings.</p><p>• Build messaging frameworks, campaign angles, and content concepts that translate brand positioning into persuasive consumer communications.</p><p>• Map content needs across the funnel so marketing assets support discovery, education, objection handling, and conversion at the appropriate moments.</p><p>• Establish stage-specific success measures to evaluate awareness, consideration, and conversion efforts based on the role each asset plays.</p><p>• Partner with acquisition and analytics teams to assess paid channel results and identify patterns in winning messages, formats, hooks, and offers.</p><p>• Create structured testing plans that explore new ideas while also improving proven concepts through iteration, audience expansion, and format experimentation.</p><p>• Use customer feedback, reviews, social listening, service insights, and behavioral trends to uncover motivations, objections, and unmet needs.</p><p>• Prepare clear creative briefs and strategic guidance for designers, editors, creators, AI-supported resources, and production partners to ensure execution aligns with insight-driven goals.</p><p>• Serve as a guardian of brand consistency while evolving the creative approach to remain distinctive, relevant, and growth-oriented.</p>
  • 2026-10-28T04:28:42Z
Customer Service Representative
  • Burlington, MA
  • onsite
  • Temporary / Contract
  • 20.00 - 26.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.</p><p>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.</p><p>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.</p><p>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.</p><p>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.</p><p>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.</p><p>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.</p><p>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.</p>
  • 2026-10-29T17:48:43Z
Customer Service Representative
  • Bremerton, WA
  • onsite
  • Temporary / Contract
  • 23.00 - 24.00 USD / Hourly
  • <p>We are looking for an onsite Customer Service Representative to support client account servicing and inbound call operations for a services organization in Bremerton, Washington. This Long-term Contract position focuses on maintaining accurate debt management account information, assisting with payment-related updates, and delivering responsive service to clients and internal teams. The ideal candidate brings strong call center experience, careful attention to detail, and the ability to manage sensitive information effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned service requests from counselors, leadership, and payment support staff, ensuring updates are completed accurately and on time.</p><p>• Contact clients for scheduled payment reminders and perform routine account evaluations to confirm information remains current.</p><p>• Handle creditor-related account maintenance, including balance updates, creditor additions or removals, proposal status checks, and any necessary client follow-up.</p><p>• Support inbound call coverage during peak periods by responding to queued calls, directing clients to available counselors, or continuing the discussion when transfer options are unavailable.</p><p>• Apply permanent or short-term payment adjustments to debt management plans based on approved requests from counselors or clients.</p><p>• Update client banking details within debt management accounts and help investigate payment issues, resolving straightforward matters or escalating them to the appropriate team.</p><p>• Review newly activated enrollments from the prior day, verifying budgets, creditor details, asset information, co-applicant Social Security data, and account setup accuracy.</p><p>• Check account parameters for designated financial institutions during activation and notify counselors when submitted financial details fall outside established guidelines.</p><p>• Document all actions thoroughly, complete a quality review on each account handled, and escalate complaints or complex account concerns to a supervisor when needed.</p><p>• Participate in required meetings, respond promptly to internal inquiries, and follow established service procedures, work aids, and compliance standards at all times.</p>
  • 2026-11-10T05:53:43Z
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