576 Results for Customer Success Specialist Jobs in Html

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Customer Success Specialist

Honolulu, HI
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a customer-focused Customer Success Specialist to support order coordination and service operations for a long-term contract position. This role combines front-desk customer interaction with administrative follow-through, helping ensure orders are handled accurately and customers receive timely updates. The ideal candidate is organized, responsive, and comfortable working closely with internal teams to keep daily workflows moving smoothly. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Welcome customers during order pickup and provide courteous, attentive assistance throughout the interaction.• Enter, review, and update order information to help ensure complete and accurate processing from receipt through fulfillment.• Partner with warehouse and purchasing teams to confirm product availability, track progress, and coordinate expected completion timelines.• Keep customers informed by sharing order updates, delivery changes, and other relevant service information in a timely manner.• Handle administrative support tasks such as maintaining records, organizing documentation, and completing data entry with a high level of accuracy.• Respond to customer questions related to products, orders, and scheduling, and work to resolve concerns efficiently.• Work across departments to support smooth daily operations and promote a positive customer experience.• Assist with general office coordination to maintain an organized and effective work environment.
2026-10-10T01:18:41Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-09-28T21:28:45Z

Customer Success Specialist

Rayville, LA
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-10-05T14:13:45Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-09-18T12:54:08Z

Customer Success Associate

Los Angeles, CA
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
Customer Success Associate Company OverviewA software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities. Role SummaryThe Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows. Key Responsibilities<ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul>Additional Details<ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
2026-09-24T22:33:44Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
We are looking for a customer-focused Customer Account Specialist to support order management and client communication for in the greater Vancouver area. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, clear communication, and the ability to manage changing priorities in a fast-paced service environment. Responsibilities:• Guide customer orders through the full fulfillment process, ensuring each stage is handled accurately and completed on schedule.• Prepare and update quotes, enter orders, maintain product setup details, and document customer interactions and status changes in company records.• Communicate proactively with assigned accounts to answer questions, resolve concerns, and provide meaningful updates on order progress.• Partner with teams across manufacturing, quality, purchasing, engineering, and finance to remove delays and support timely delivery commitments.• Build strong working knowledge of product lines and internal processes so you can provide customers with reliable information and recommendations.• Review order activity and demand patterns to help anticipate customer needs and support inventory, purchasing, or production planning.• Monitor open items, changing deadlines, and recovery dates while adjusting priorities to keep service levels high.• Identify recurring customer issues, market signals, and account trends, then share insights that may improve service quality or support business growth.• Contribute ideas and practical improvements that strengthen team efficiency, consistency, and overall customer experience.• Take on additional related tasks as needed to support account service and fulfillment operations.
2026-10-01T00:18:43Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Customer Experience Specialist

Lansing, MI
onsite
Temporary to Hire
17.00 - 18.00 USD / Hourly
We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm. Shifts will vary, 40/hours a week. Responsibilities:• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.• Handle lost-and-found intake and release activities in accordance with established organizational procedures.• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.
2026-10-05T19:03:48Z

Help Desk/Desktop Support Analyst

Independence, OH
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
Position SummaryOur client is seeking an experienced Software Support Analyst to join a collaborative team of support professionals. The organization is preparing to release two new software systems, requiring end users to migrate to the new platforms. This transition is expected to create an increased need for application assistance, troubleshooting, and user education.The Software Support Analyst will provide first-line support for SaaS applications, respond to incoming support requests, investigate software-related issues, and guide users through effective resolutions. The ideal candidate has previous experience supporting software or business systems, strong communication skills, sound problem-solving abilities, and an interest in developing into a future Customer Success Manager role. Key Responsibilities<ul><li>Provide first-line support for SaaS platforms, software applications, and related system functionality.</li><li>Respond to incoming support requests received by phone, email, chat, or the organization’s ticketing system.</li><li>Evaluate and prioritize support requests based on urgency, business impact, and established service expectations.</li><li>Assist end users as they migrate to and begin using two newly released software systems.</li><li>Troubleshoot application access, configuration, navigation, functionality, and general usage issues.</li><li>Gather relevant information from users and apply diagnostic procedures to identify the cause of software problems.</li><li>Ask clear, targeted questions to understand reported issues and guide users through appropriate troubleshooting steps.</li><li>Explain software features, processes, and solutions in clear, user-friendly language.</li><li>Educate users on proper system procedures to improve adoption and reduce repeated support requests.</li><li>Accurately document support requests, troubleshooting steps, identified causes, and completed resolutions in the ticketing system.</li><li>Maintain detailed records of unresolved issues and provide complete information when escalating tickets to second-level support or technical teams.</li><li>Monitor escalated issues to help ensure timely resolution and user satisfaction.</li><li>Identify recurring support trends and potential system-wide problems.</li><li>Test and document suspected software issues before forwarding them to the appropriate technical resource.</li><li>Communicate known issues, service interruptions, and resolution updates to affected users and internal stakeholders.</li><li>Contribute to support documentation, knowledge-base articles, frequently asked questions, and user instructions.</li><li>Partner with implementation, product, technical, and customer-facing teams to improve the overall user experience.</li><li>Perform additional software support responsibilities as needed.</li></ul>
2026-10-02T13:13:47Z

Client Services Specialist

Oceanside, CA
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
More than customer service — become the person clients remember.A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along. What you'll be doing:<ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
2026-10-02T21:44:30Z

Client Representative, Audio Department

Woodland Hills, CA
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
Robert Half currently has an opportunity available as a Client Representative in the Audio Services Department for one of our top clients local to the Woodland Hills, CA area. The Client Representative is responsible for day-to-day client management, providing top-tier customer service to a select roster of music companies. In this role, the client representative will attend all client meetings and manage the majority of client communications to ensure that all Music Reports’ contracted services for specific customers are operating as expected. This role is highly operational in nature and will require proficiencies in data analysis, spreadsheet manipulation and some experience working with databases and query languages to render client work product. The nature of the position will also require regular interaction with internal departments including Business Affairs, IT Operations, Royalty Services, Research, and Accounting. The role reports to the Client Success Manager. This is a direct hire & FULLY-REMOTE opportunity, and all applicants must reside in California. For more information, please call 818-703-8818.
2026-10-07T08:18:43Z

Account Manager

Tampa, FL
remote
Temporary / Contract
30.00 - 30.00 USD / Hourly
Are you someone who can build a relationship quickly, understand what matters to a client, and work through concerns without being pushy?We’re hiring an Account Manager to join a Fortune 500 financial services organization in Tampa. This opportunity is ideal for someone who enjoys owning client relationships, asking thoughtful questions, solving problems, and helping customers see the value in a solution.What makes this opportunity different? Your book of business is already provided. You will not be responsible for finding your own leads or building a prospect list.Instead, you’ll work with established business accounts and focus on developing relationships, understanding their payment needs, addressing concerns, and introducing commercial payment solutions that can help improve how they receive payments. What You’ll Do<ul><li>Manage and engage an established book of business</li><li>Build rapport and trusted relationships with supplier accounts</li><li>Conduct approximately 35+ outbound calls per day</li><li>Connect with business contacts including Accounts Receivable Managers, Finance Managers, Controllers, and other decision-makers</li><li>Ask thoughtful questions to understand each account’s needs, priorities, and concerns</li><li>Identify the reason behind objections and work toward solutions</li><li>Educate accounts on commercial payment solutions, including virtual payment options</li><li>Guide interested accounts through the enrollment process</li><li>Maintain accurate account and contact information</li><li>Manage follow-up through phone and email</li><li>Identify opportunities to improve the overall customer experience</li></ul>
2026-10-06T22:13:43Z

Collections Specialist

Peachtree City, GA
onsite
Temporary to Hire
27.00 - 28.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for both commercial and consumer accounts in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and help maintain healthy cash flow through consistent follow-up. The right candidate will be comfortable handling billing-related collection activity, reviewing account status, and working with customers to secure timely payment. Responsibilities:<ul><li>Manage a portfolio of clients with outstanding balances and proactively contact them by phone, email, and other communication channels to drive collections activity.</li><li>Follow established processes, decision trees, and documented client agreements to resolve delinquent accounts and secure payment commitments.</li><li>Work closely with the Client Success team to review account status, supporting documentation, retention requirements, and next steps for collection efforts.</li><li>Maintain detailed and accurate account notes, payment arrangements, and collection activity within the company's CRM and proprietary portal.</li><li>Handle difficult collection conversations with professionalism while educating clients on their obligations and available resolution options.</li><li>Meet daily activity expectations, including approximately 200 outbound calls and 3 hours of talk time.</li><li>Monitor deadlines and account milestones to ensure timely follow-up and escalation when necessary.</li><li>Achieve collection goals through a combination of consistent activity, persistence, and effective negotiation skills.</li></ul>
2026-10-16T20:48:49Z

Customer Experience Specialist

Haltom City, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Experience Specialist to join a busy service team supporting clients in Haltom City, Texas. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing administrative details, and keeping service activity organized in a fast-moving environment. The role focuses on assisting customers with equipment-related service needs while coordinating closely with internal teams to ensure requests are handled accurately and efficiently. Responsibilities: • Handle incoming customer communications related to service needs, repair updates, appointment timing, and equipment questions. • Enter new service requests and keep work order records accurate, current, and well-documented within internal systems. • Partner with scheduling and dispatch teams to help arrange service visits and maintain smooth daily operations. • Track outstanding service orders, identify delays, and follow up to help move requests toward completion. • Address customer concerns with professionalism and escalate more complex issues to the appropriate team members when needed. • Support order-related administrative tasks, including quote assistance, order entry, and status follow-through. • Coordinate with multiple departments to ensure service information is shared clearly and customer expectations are managed effectively.
2026-10-12T21:33:47Z

Customer Experience Specialist

Salt Lake City, UT
onsite
Temporary to Hire
14.25 - 16.50 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and legal teams by managing incoming inquiries and handling case-related administrative tasks. This contract opportunity is based in Salt Lake City, Utah, and is ideal for someone who enjoys delivering attentive service in a fast-paced, detail-oriented environment. The right candidate will communicate clearly, stay organized across multiple tasks, and provide dependable support for a range of law firm matters. Responsibilities: • Respond to inbound calls with care, gather key details, and provide accurate assistance to callers. • Support legal case workflows by completing administrative tasks, updating records, and maintaining organized documentation. • Manage email communication with clients and internal teams to ensure timely follow-up and clear information sharing. • Navigate multiple browser windows and systems efficiently while handling customer interactions and research needs. • Help resolve service and connectivity-related issues by identifying concerns and directing them appropriately. • Maintain a high standard of customer care by addressing questions with patience, accuracy, and attention to detail. • Track case-related activity and ensure information is entered correctly to support ongoing legal matters.
2026-10-09T23:38:42Z

Exception Services Specialist

Novato, CA
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support. Responsibilities: • Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution. • Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections. • Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling. • Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner. • Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data. • Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations. • Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling. • Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels. • Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
2026-10-09T22:28:49Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-13T19:03:43Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-13T20:53:43Z

Customer Support Specialist

Vista, CA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
A growing North County manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Your responsibilities will include:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-13T22:18:45Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T16:33:47Z

Customer Service Specialist

West Palm Beach, FL
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T13:44:06Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Las Vegas, NV offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-16T22:38:47Z

Collections Specialist

Lisle, IL
remote
Temporary / Contract
26.13 - 30.25 USD / Hourly
We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence. Responsibilities:• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination. The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-09T19:48:41Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22.00 - 28.00 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver outstanding service to customers through timely, professional, and solutions-focused support. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-10-07T14:43:48Z

Marketing Coordinator

Pasadena, TX
onsite
Temporary to Hire
30.00 - 35.00 USD / Hourly
We’re seeking a hands-on Marketing Specialist to support day-to-day marketing execution, reporting, and sales support. This role combines marketing coordination with specialist-level ownership, making it a strong fit for someone who enjoys managing projects, working across teams, and seeing initiatives through to completion.Reporting to the Marketing Director, you’ll partner with sales, operations, and leadership to execute campaigns, maintain marketing materials, support CRM adoption, and track performance. An established graphic designer supports the team, so design responsibilities will primarily involve social media content and light updates to existing materials. What You’ll Do<ul><li>Execute marketing initiatives across LinkedIn, email, print, and web, keeping projects organized and on schedule.</li><li>Manage the social media calendar, create and schedule content, and monitor engagement, with a primary focus on LinkedIn.</li><li>Coordinate the creation, editing, production, and distribution of brochures, flyers, sell sheets, presentations, and other sales materials.</li><li>Support Salesforce adoption and consistent CRM use, including campaign tracking, data accuracy, lead activity, and reporting.</li><li>Compile and analyze marketing and sales data using Excel, Salesforce, and Power BI to prepare reports and communicate results to leadership.</li><li>Update website content in WordPress, ensuring information is accurate, current, and consistent with brand standards.</li><li>Support email campaigns through content development, list coordination, deployment, and performance tracking.</li><li>Collaborate with sales and operations on customer communications, sales tools, and initiatives that support consistent pricing practices.</li><li>Develop customer success stories, project highlights, newsletters, and internal communications.</li><li>Coordinate marketing requests, maintain asset libraries, and support events, meetings, and promotional materials as needed.</li></ul>
2026-10-01T14:03:49Z

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