536 Results for Customer Success Specialist Jobs in Html

Add your latest resume to match with open positions.

Digital Design & Research Specialist

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Digital Design & Research Specialist to help create intuitive, engaging, and user-centered digital experiences across web, mobile, and emerging digital platforms. This role combines user research, customer insights, interaction design, and visual design to help organizations better understand their audiences and deliver exceptional digital products.The ideal candidate is naturally curious, data-driven, and passionate about solving complex business challenges through thoughtful design and research. You'll collaborate closely with cross-functional teams including product managers, developers, marketing professionals, and business stakeholders to transform user needs into impactful digital solutions.Key Responsibilities<ul><li>Conduct user research through interviews, surveys, usability testing, focus groups, and competitive analysis.</li><li>Gather and analyze qualitative and quantitative data to identify user behaviors, needs, pain points, and opportunities.</li><li>Create personas, customer journey maps, user flows, wireframes, and interactive prototypes.</li><li>Design intuitive and visually compelling user experiences for websites, applications, and digital products.</li><li>Develop user interface concepts that align with brand standards and accessibility best practices.</li><li>Present research findings and design recommendations to stakeholders and project teams.</li><li>Collaborate with developers to ensure accurate implementation of approved designs.</li><li>Participate in design reviews, brainstorming sessions, and strategic planning initiatives.</li><li>Advocate for user-centered design principles throughout project lifecycles.</li><li>Stay current on emerging design trends, technologies, and digital best practices.</li></ul>
2026-10-29T19:38:46Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-19T15:23:44Z

Digital Design & Research Specialist

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Digital Design & Research Specialist to help create intuitive, engaging, and user-centered digital experiences across web, mobile, and emerging digital platforms. This role combines user research, customer insights, interaction design, and visual design to help organizations better understand their audiences and deliver exceptional digital products.The ideal candidate is naturally curious, data-driven, and passionate about solving complex business challenges through thoughtful design and research. You'll collaborate closely with cross-functional teams including product managers, developers, marketing professionals, and business stakeholders to transform user needs into impactful digital solutions.Key Responsibilities<ul><li>Conduct user research through interviews, surveys, usability testing, focus groups, and competitive analysis.</li><li>Gather and analyze qualitative and quantitative data to identify user behaviors, needs, pain points, and opportunities.</li><li>Create personas, customer journey maps, user flows, wireframes, and interactive prototypes.</li><li>Design intuitive and visually compelling user experiences for websites, applications, and digital products.</li><li>Develop user interface concepts that align with brand standards and accessibility best practices.</li><li>Present research findings and design recommendations to stakeholders and project teams.</li><li>Collaborate with developers to ensure accurate implementation of approved designs.</li><li>Participate in design reviews, brainstorming sessions, and strategic planning initiatives.</li><li>Advocate for user-centered design principles throughout project lifecycles.</li><li>Stay current on emerging design trends, technologies, and digital best practices.</li></ul>
2026-10-29T19:28:44Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul>
2026-10-26T18:03:55Z

Accounts Receivable Supervisor/Manager

Bloomington, MN
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables performance and strengthen cash flow outcomes in Bloomington, Minnesota. This role will guide collection strategy, oversee forecasting and reporting, and help resolve complex customer account matters through close partnership with internal teams. The ideal candidate brings strong operational leadership, a data-driven mindset, and the ability to improve processes while maintaining a high standard of customer care and compliance. Responsibilities:• Lead the accounts receivable and collections function by establishing effective approaches that improve recovery rates and reduce overdue balances.• Track collection performance through key metrics, analyze patterns and risks, and provide leadership with actionable reporting and recommendations.• Investigate gaps in results using root-cause analysis to separate internal execution issues from customer payment behavior, timing factors, and other external influences.• Drive operational improvements by refining workflows, applying continuous improvement methods, and introducing automation where it adds value.• Manage relationships with external collection and credit partners, including third-party service providers, to support efficient and consistent outcomes.• Oversee customer communications related to outstanding balances, ensuring interactions remain clear, respectful, and solution-oriented.• Handle escalated account situations and collaborate with teams such as Sales, Customer Success, and Legal to address disputes, holds, and other sensitive issues.• Own short- and long-range cash forecasting for receivables by developing assumptions, evaluating risks and opportunities, and improving forecast accuracy through variance analysis.• Maintain audit-ready documentation, support internal control testing, and review new account setups with a focus on credit exposure and risk mitigation.• Lead, coach, and develop team members through clear performance expectations, ongoing feedback, and talent-building initiatives that support long-term growth.
2026-10-29T20:13:45Z

Customer Service Specialist

Buffalo, NY
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience. Responsibilities: • Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter customer orders carefully and verify information to support accurate processing and timely fulfillment. • Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps. • Maintain detailed and accurate records of customer interactions, order information, and case activity. • Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
2026-11-05T16:28:46Z

Growth Marketing Manager

Charlotte, NC
remote
Temporary / Contract
50.00 - 60.00 USD / Hourly
We are actively building a network of experienced Growth Marketing Managers for potential upcoming opportunities with our clients. As new needs arise, these professionals will drive customer acquisition, conversion, retention, and revenue growth through data-driven marketing strategies, performance optimization, and cross-channel campaign execution. The ideal candidate combines expertise in paid media, ecommerce, analytics, SEO, conversion optimization, and customer journey strategy to identify growth opportunities and deliver measurable business results. This position is focused on accelerating profitable growth while balancing customer experience and brand objectives. Responsibilities<ul><li>Own and execute full-funnel growth strategies across acquisition, conversion, retention, and customer expansion initiatives.</li><li>Identify, test, and scale new marketing channels, audiences, and growth opportunities.</li><li>Optimize paid media performance across search, social, display, and emerging platforms.</li><li>Partner with internal teams and agency partners to improve SEO, customer acquisition, and ecommerce performance.</li><li>Manage budget allocation and marketing investments to maximize efficient, profitable growth.</li><li>Lead integrated marketing campaigns supporting product launches, promotions, and demand generation initiatives.</li><li>Collaborate with creative teams to develop high-performing content, messaging, and campaign assets.</li><li>Recommend promotional, lifecycle, and customer engagement strategies that drive revenue growth.</li><li>Identify website, landing page, and user experience optimization opportunities to improve conversion rates.</li><li>Analyze performance data and provide actionable recommendations to improve marketing effectiveness.</li><li>Partner with cross-functional teams to support forecasting, planning, and growth initiatives.</li></ul>
2026-11-03T14:58:39Z

Collections Specialist

Fishers, IN
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
Collections Specialist (Contract-to-Hire)Location: Fishers, INSchedule: Full-Time, OnsiteEmployment Type: Contract-to-Hire Position Overview Our client is seeking a Collections Specialist to join their growing accounting team. This role is responsible for managing customer accounts, collecting outstanding balances, resolving billing issues, and supporting the accounts receivable process. The ideal candidate is detail-oriented, professional, and comfortable communicating with customers to ensure timely payment while maintaining positive business relationships. This is an excellent opportunity for someone with collections, accounts receivable, or billing experience who is looking for a long-term opportunity with a stable and growing organization. Key Responsibilities Accounts Receivable & Collections <ul><li>Contact customers by phone and email regarding past-due invoices and outstanding balances.</li><li>Monitor aging reports and prioritize collection activities based on account status and payment history.</li><li>Document collection efforts, payment commitments, disputes, and account notes within the ERP system.</li><li>Investigate and resolve short payments, unapplied cash, deductions, and billing discrepancies.</li><li>Follow up on payment commitments and escalate high-risk or significantly past-due accounts as needed.</li><li>Support departmental goals related to reducing aged receivables and improving cash flow.</li></ul>Billing & Invoicing Support <ul><li>Prepare and process customer invoices accurately and in a timely manner.</li><li>Verify billing documentation, purchase orders, service reports, contracts, and customer requirements prior to invoicing.</li><li>Submit invoices through customer billing portals, EDI systems, and other required platforms.</li><li>Process credit memos, billing adjustments, and miscellaneous invoices as needed.</li><li>Partner with internal Sales, Service, and Customer Service teams to resolve billing questions and documentation issues.</li></ul>Cash Application & Account Reconciliation <ul><li>Assist with applying customer payments and researching unapplied cash.</li><li>Reconcile customer accounts and resolve account discrepancies.</li><li>Support month-end reporting and accounts receivable reconciliations.</li><li>Maintain accurate customer account records and payment history.</li></ul>
2026-10-26T13:33:45Z

Customer Service Specialist

Horsham, PA
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams. Responsibilities: • Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner. • Enter customer and financial information into internal systems with a high level of accuracy and consistency. • Process invoices and related documentation while helping maintain organized and up-to-date records. • Support accounts receivable activities by tracking outstanding balances and assisting with payment posting. • Investigate account discrepancies and work with internal partners to resolve issues efficiently. • Maintain clear documentation of customer interactions, transaction updates, and follow-up actions. • Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
2026-11-02T21:18:38Z

Customer Service Representative

Mount Hope Nt, OH
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Customer Service Representative to join a construction services team in Ohio. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing service-related inquiries, and supporting order processing in a fast-paced onsite environment. In this role, you will communicate with customers and coordinate information related to service, shipping updates, and general support requests. The position includes a structured onboarding program with classroom training followed by guided hands-on learning. Responsibilities:• Respond to a steady volume of inbound customer calls and provide attentive assistance with service-related questions.• Place outbound calls as needed to confirm details, follow up on requests, or share updates with customers.• Support customers by addressing concerns related to garage door service and directing issues to the appropriate team members.• Enter and update customer orders accurately while maintaining complete and organized records.• Provide shipment status information and answer questions regarding order progress and delivery details.• Coordinate service requests and ensure customer needs are documented clearly for technicians and internal teams.• Use Microsoft Outlook and Excel to manage communication, track information, and support daily administrative tasks.• Participate in classroom training and side-by-side shadowing to build product knowledge and service proficiency.
2026-11-06T17:44:06Z

Collections Specialist

Kearny, NJ
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a Collections & Accounts Receivable Specialist to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.Key Responsibilities<ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul>
2026-10-23T13:53:44Z

Collections Specialist

Rosemont, IL
remote
Temporary / Contract
23.00 - 28.00 USD / Hourly
We are seeking a Collections Specialist with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred. Responsibilities:<ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul>
2026-10-29T15:14:07Z

Call Center Specialist

Lexington, NM
remote
Temporary / Contract
14.25 - 16.50 USD / Hourly
Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy. Responsibilities:• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.• Document conversations accurately in customer service systems and update account details as needed.• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe
2026-11-03T20:23:48Z

Director, Adobe Edge Delivery

Boston, MA
remote
Permanent / Full Time
200000.00 - 260000.00 USD / Yearly
We are looking for an accomplished delivery leader to guide a complex Adobe-based digital program for a major healthcare and life sciences client in Somerville, Massachusetts. This role is responsible for aligning global teams, client priorities, and delivery commitments to achieve successful outcomes across a long-term, high-visibility engagement. The position calls for strong consulting judgment, financial and operational oversight, and the ability to lead sophisticated platform work within regulated environments. Responsibilities: • Direct end-to-end execution of a large-scale Adobe experience initiative, overseeing planning, implementation, launch activities, and post-release support. • Take ownership of program performance by monitoring timelines, scope, financial results, delivery quality, and key risks, while providing transparent updates to stakeholders. • Act as the primary senior delivery contact for client leaders, strengthening executive relationships and helping identify issues and growth opportunities early. • Develop and refine integrated delivery roadmaps and staffing plans across distributed teams in multiple regions as program needs change. • Coordinate cross-disciplinary leaders to keep separate workstreams aligned around shared milestones and committed launch dates. • Define and enforce program governance, including decision-making structures, approvals, change management, escalation paths, and reporting routines. • Anticipate dependencies and delivery risks across internal and external teams, adjusting sequencing and execution plans to maintain commitments. • Incorporate validation, security review, compliance documentation, and audit readiness into the delivery schedule from the outset. • Ensure regional and country-specific requirements are accounted for early in solution planning, including markets with strict regulatory or data residency expectations. • Use AI-enabled delivery practices within client compliance boundaries and mentor team members to strengthen long-term delivery leadership on the account.
2026-10-21T23:38:43Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T21:04:00Z

Collections Specialist

San Diego, CA
onsite
Temporary / Contract
32.00 - 36.00 USD / Hourly
Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues. Key Responsibilities<ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul>
2026-10-30T22:53:45Z

Website Project Manager

Coppell, TX
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are partnering with a growing digital services organization to identify a Web Project Manager who will oversee website implementation projects from kickoff through launch. This role is ideal for someone with experience managing digital projects who is looking for greater ownership, visibility, and influence within a growing team. Key Responsibilities:<ol><li>Manage website implementation projects from onboarding through launch.</li><li>Serve as the primary point of contact for clients throughout the project lifecycle.</li><li>Coordinate timelines, deliverables, and cross-functional teams to ensure project success.</li><li>Lead client meetings, status updates, and project communications.</li><li>Monitor project scope, timelines, and milestones.</li><li>Identify opportunities to improve workflows and project delivery processes.</li><li>Utilize project management and AI tools to enhance efficiency and execution.</li><li>Support smooth project handoffs and long-term client success. </li></ol>
2026-10-28T16:34:07Z

Mortgage Payoff Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines. Responsibilities:• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.
2026-11-06T14:48:43Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T19:38:44Z

Assistant Property Manager

Glen Burnie, MD
onsite
Temporary / Contract
20.00 - 28.00 USD / Hourly
Our client in the Affordable Housing industry is seeking an experienced Assistant Property Manager to join their team in Glen Burnie, Maryland. In this contract role, you will oversee the daily operations of public housing rental properties, ensuring compliance with regulations and delivering exceptional service to tenants. This position offers the opportunity to contribute to the success of a reputable non-profit organization. Responsibilities:<ul><li>Conduct annual recertification which includes research/investigation of tenants to verify income, medical conditions, etc.</li><li>Review and monitor accounts receivable</li><li>Ensure proper condition of unit and sites through inspections; input into software.</li><li>Organize, update and maintain client files according to HUD regulations and guidelines.</li><li>Ensure compliance with LIHTC/Tax Credit guidelines</li><li>Enforce Leases</li><li>Attend grievance hearings and court proceedings as needed.</li><li>Make resident referral to caseworkers</li><li>Review and conduct follow up procedures on maintenance work orders.</li><li>Conduct move-ins, move-outs, transfers and interims.</li><li>Resolve reported conflicts</li><li>Interact with other government and private agencies</li><li>Escort contractors and other workers on site</li><li>Maintain files and filing procedures</li><li>Prepare and edit monthly newsletter and other correspondence</li></ul>
2026-11-06T19:44:07Z

Customer Account Specialist

Phoenix, AZ
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements. Responsibilities: • Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner. • Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns. • Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing. • Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests. • Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure. • Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution. • Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration. • Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
2026-10-29T15:08:45Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-10-13T17:48:42Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-19T15:23:44Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Collections Specialist to join our transport team in Houston, Texas in a contract-to-permanent capacity. This position focuses on business-to-business receivables management, helping reduce overdue balances while supporting consistent cash flow and positive customer relationships. The ideal candidate will bring strong collections experience, sound judgment, and the ability to work across departments to resolve payment issues efficiently. Responsibilities: • Oversee an assigned group of B2B customer accounts and drive timely follow-up on outstanding balances across domestic and international portfolios. • Investigate payment issues by reviewing disputed invoices, deductions, short pays, and unapplied cash, then coordinate resolution with the appropriate teams. • Evaluate account activity and payment behavior to identify trends, collection risks, and accounts that may require escalation. • Keep account histories, collection activity, and supporting documentation current within accounts receivable and collection tracking systems. • Partner with Sales, Customer Service, Credit, and Finance teams to remove barriers to payment and improve account resolution timelines. • Reconcile customer account balances to confirm receivable accuracy and address discrepancies that affect aging. • Produce regular updates on aging, collection progress, and account status for leadership and internal stakeholders. • Assist with month-end accounts receivable tasks and follow internal financial controls, company policies, and standard procedures. • Escalate significantly overdue or high-risk accounts to management and contribute ideas that strengthen collection results and the customer experience.
2026-10-26T21:08:45Z

Customer Support Specialist

Blaine, MN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment. Responsibilities:• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.• Provide administrative support to sales activities by updating account details and assisting with order-related requests.• Record customer feedback and recurring service concerns to help improve processes and overall service performance.
2026-11-05T19:23:44Z

1 3

536 results for Customer Success Specialist in Html