535 Results for Customer Success Specialist Jobs in Html

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Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Key Responsibilities <ul><li>Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. </li><li>Monitor portfolio performance and identify early warning indicators of customer deterioration. </li><li>Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. </li><li>Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. </li><li>Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. </li><li>Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions </li><li>Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. </li><li>Manage escalated customer situations with professionalism and sound business judgment. </li><li>Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. </li><li>Partner with asset management and remarketing teams to maximize collateral recovery values. </li><li>Monitor recovery performance and recommend strategies to reduce net credit losses. </li><li>Ensure compliance with: Company policies, Internal controls, Collection regulations, U.S. and Canadian legal requirements </li><li>Monitor Regulatory Default and Forbearance classifications. </li><li>Support internal and external audits related to portfolio management and collections. </li><li>Reporting & Portfolio Analytics </li><li>Prepare and present regular portfolio reporting </li><li>Develop dashboards and performance metrics to support data-driven decision making. </li><li>Drive continuous process improvements and automation initiatives that improve customer experience while strengthening portfolio controls. </li><li>Success Measures </li></ul>
2026-10-23T17:08:42Z

Call Center Specialist

Lexington, KY
remote
Temporary / Contract
14.25 - 16.50 USD / Hourly
Kentucky Residency Requirement MUST LIVE IN KENTUCKY To be considered, candidates: MUST CURRENTLY RESIDE IN KENTUCKY MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE Technology Requirements REQUIRED EQUIPMENT Candidates must provide their own: ✅ Laptop or Desktop Computer ✅ USB Headset ✅ Ethernet Cable ✅ Reliable High-Speed Internet Service IMPORTANT INTERNET REQUIREMENT 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED. 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE. 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE. 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING. Applicants who do not meet the technology requirements will not be eligible for this position. Qualifications Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred Comfortable making a high volume of outbound calls Strong communication and active listening skills Ability to follow scripts and maintain a professional phone presence Strong attention to detail and data entry skills Ability to work independently in a remote environment Must successfully pass a background check and drug screen Before Applying Please ensure you can answer YES to all of the following: ✅ I CURRENTLY LIVE IN KENTUCKY. ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER. ✅ I HAVE A USB HEADSET. ✅ I HAVE HIGH-SPEED INTERNET. ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY). APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED. if you need help with this please let me know - if you don't know how to do it let me know
2026-11-03T20:44:12Z

AR, Credit & Collections Specialist

Fitchburg, MA
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders. Responsibilities:• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.• Respond to external credit inquiries and provide accurate account reference information in line with company standards.• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed. **For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** THIS ROLE IS 100% IN OFFICE M-F 8-5
2026-11-04T11:43:42Z

Collections Specialist

Jericho, NY
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
Our client in Jericho, NY is seeking a detail-oriented Collections/Accounts Receivable Specialist on a temp-to-hire basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR. Key Responsibilities:<ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul>
2026-10-30T20:48:45Z

Accounts Receivable / Collections Specialist

Modesto, CA
onsite
Temporary to Hire
22.00 - 23.00 USD / Hourly
We are looking for an Accounts Receivable / Collections Specialist to join a team in Modesto, California in a contract capacity with the potential for a permanent position. This on-site role supports day-to-day receivables operations, cash application, and commercial collections while helping maintain accurate customer account records. The ideal candidate brings a solid understanding of billing, payment posting, account reconciliation, and customer dispute resolution, along with the ability to work closely with internal teams to improve payment timeliness. Responsibilities:• Apply customer payments received by check, ACH, wire, and credit card to the appropriate accounts with a high level of accuracy.• Review daily cash activity, balance receipts against recorded transactions, and investigate any posting variances promptly.• Manage commercial collection efforts by following established outreach procedures and adjusting communication style to the account situation.• Examine aging reports regularly to identify overdue balances, prioritize follow-up, and support cash flow objectives.• Prepare and distribute customer statements on a weekly and monthly schedule to encourage timely remittance.• Work with sales and order entry partners to address invoice questions, resolve disputes, and remove barriers to payment.• Assist with accounts receivable tasks tied to month-end close, including reconciliations and account review.• Maintain organized documentation for payment records, account research, and supporting files needed for audit or follow-up.• Perform additional receivables and collections duties as assigned by the Manager.
2026-11-04T17:04:29Z

Collections Specialist (B2B)

Cincinnati, OH
remote
Permanent / Full Time
60000.00 - 67000.00 USD / Yearly
Our client is seeking an experienced and motivated Collections Specialist (MUST HAVE Business-to-Business AR experience) to join their finance team. This individual will be responsible for managing overdue accounts, driving collection efforts, and helping improve cash flow while maintaining strong customer relationships. The ideal candidate will bring a strategic approach to collections, strong communication and negotiation skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Manage collection efforts for past-due accounts using account-specific strategies designed to maximize recovery.</li><li>Serve as the primary point of contact for customers with delinquent balances, maintaining professionalism and a customer-focused approach.</li><li>Review aging reports and account history to identify priority accounts and develop targeted follow-up plans.</li><li>Negotiate payment arrangements, settlements, and repayment plans in accordance with company guidelines.</li><li>Investigate and resolve billing issues, account disputes, and payment discrepancies in a timely manner.</li><li>Maintain accurate records of all collection activity, customer communication, and account updates within internal systems.</li><li>Monitor account status and escalate high-risk or unresolved delinquencies as appropriate.</li><li>Ensure all collection activities are conducted in compliance with applicable laws, regulations, and company policies.</li><li>Prepare reports related to collection activity, account aging, and recovery trends.</li><li>Identify and recommend process improvements to support stronger collection outcomes and operational efficiency.</li></ul>
2026-10-22T16:13:47Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
29.00 - 31.00 USD / Hourly
We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow. Responsibilities:• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.
2026-10-20T17:43:47Z

Senior Manager, Customer Experience & Loyalty Operations

El Segundo, CA
onsite
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Position OverviewWe are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.Key ResponsibilitiesCustomer Experience Strategy & Leadership<ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul>CRM, Technology & AI Optimization<ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul>Project Management & Process Improvement<ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul>Customer Service Operations<ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul>
2026-10-30T18:08:43Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
22.80 - 23.00 USD / Hourly
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events. Responsibilities: • Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion. • Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs. • Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions. • Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience. • Process and update registrations across multiple platforms with a high level of accuracy and attention to detail. • Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed. • Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning. • Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events. • Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution. • Contribute to additional event and client service activities as business needs evolve.
2026-10-26T12:58:42Z

Tax Manager/Director

Sacramento, CA
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an accomplished tax leader to join a growing organization in the Greater Sacramento area. This position offers the chance to guide a developing tax function, support a broad range of client and compliance needs, and help shape efficient practices that can scale with the business. The ideal candidate brings strong public tax expertise, sound technical judgment, and the ability to lead teams while partnering effectively with executives and clients. For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832. Responsibilities:• Direct day-to-day tax operations by setting team priorities, assigning work, and maintaining accountability for deadlines and deliverables.• Review and oversee complex tax filings across individual, corporate, partnership, trust, and other multi-entity engagements to ensure accuracy and compliance.• Provide advanced guidance on tax planning, regulatory interpretation, and advisory matters for clients, leadership, and internal stakeholders.• Evaluate current tax procedures and implement improvements to workflow, documentation, technology usage, and overall efficiency.• Support organizational growth by building practical processes, strengthening controls, and helping create a scalable tax infrastructure.• Manage capacity planning, scheduling, and quality review standards to balance workload and maintain high service levels.• Build trusted relationships with clients, company leadership, and cross-functional partners through clear communication and responsive support.• Identify strategic tax opportunities related to entity structure, transactions, and business decisions, and present practical recommendations.• Contribute to hiring, coaching, and performance development efforts to strengthen the tax team over time.• Monitor federal and state tax law developments and communicate relevant impacts to clients and decision-makers.
2026-11-06T14:48:43Z

Service Specialist

Rochester, NY
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience. Responsibilities: • Provide attentive support for customer questions and service needs across several partnership-related products and programs. • Track open requests closely and take timely action to bring items to resolution within defined service commitments. • Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses. • Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation. • Use business systems and software tools effectively to manage case activity, enter data, and support daily operations. • Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements. • Assist team members by sharing guidance, answering questions, and promoting consistent service standards. • Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
2026-11-05T19:28:45Z

SR B2B Digital Marketing Manager

Brea, CA
onsite
Temporary / Contract
49.40 - 57.20 USD / Hourly
We are looking for an experienced marketing leader to drive strategic B2B initiatives for a wholesale distribution business serving dental professionals, practices, and institutional customers across North America. This Long-term Contract position is based in Brea, California, and focuses on building integrated campaigns that expand market visibility, strengthen audience engagement, and generate strong pipeline opportunities. The role works closely with sales, product, creative, and events partners to deliver measurable marketing outcomes and sharpen messaging for key buyer segments. Responsibilities: • Lead the development and execution of full-funnel B2B marketing programs designed to increase awareness, consideration, and revenue opportunities among dental practices and institutional accounts. • Produce high-impact sales and marketing materials, including customer success stories, product summaries, presentation decks, email nurture content, and event support assets that help move prospects through the buying journey. • Partner with event and brand stakeholders to extend the value of trade shows, conferences, and industry programs through coordinated pre-event promotion, onsite support, and post-event follow-up activities. • Monitor campaign performance by evaluating lead movement, conversion trends, channel results, and sales feedback, then apply insights to improve future marketing effectiveness. • Adapt brand messaging to resonate with both clinical audiences and organizational decision-makers while maintaining a consistent market presence across channels. • Collaborate with cross-functional teams to support priority commercial initiatives, product-focused promotions, and integrated go-to-market efforts tied to business growth goals. • Work closely with sales teams to strengthen enablement efforts, align campaign strategy with field needs, and improve the quality of lead engagement across the funnel.
2026-10-22T20:18:45Z

Client Service Specialist II

St. Petersburg, FL
remote
Temporary / Contract
16.00 - 18.00 USD / Hourly
We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience. Responsibilities:• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.• Investigate service-related questions and follow through on research requests until a clear resolution is provided.• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.
2026-10-12T15:34:06Z

Sr. Project Manager

Pikesville, MD
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
The Senior Commercial Project Manager is responsible for leading and managing complex commercial projects from initiation through completion while ensuring projects are delivered on time, within budget, and to client expectations. In addition to managing a portfolio of projects, this role serves as a leader and mentor to Project Managers, providing guidance, oversight, and support to drive consistency, performance, and project success across the team. The Senior Commercial Project Manager collaborates closely with clients, internal stakeholders, leadership, and field teams to achieve business objectives while maintaining strong customer relationships and operational excellence. Key Responsibilities<ul><li>Lead and manage multiple commercial projects simultaneously, overseeing planning, scheduling, budgeting, execution, and closeout activities.</li><li>Serve as the primary point of contact for clients, consultants, vendors, subcontractors, and internal stakeholders throughout the project lifecycle.</li><li>Develop project plans, establish milestones, and monitor progress to ensure successful project delivery.</li><li>Manage project financials, including budgets, forecasts, cost controls, change orders, and profitability.</li><li>Identify project risks and implement mitigation strategies to minimize schedule delays and budget impacts.</li><li>Review contracts, project documentation, and scope requirements to ensure compliance and successful execution.</li><li>Conduct regular project status meetings with clients and internal teams, providing updates on progress, issues, and resolutions.</li><li>Oversee quality assurance and ensure projects meet company, client, and regulatory standards.</li><li>Mentor, coach, and support Project Managers by providing technical expertise, project leadership, and professional development guidance.</li><li>Assist in assigning project resources and balancing workloads across the project management team.</li><li>Monitor project manager performance, offering feedback, training, and recommendations for improvement.</li><li>Establish and promote best practices, standardized processes, and project management disciplines across the team.</li><li>Collaborate with senior leadership to develop strategies that improve project delivery, client satisfaction, and operational efficiency.</li><li>Support business development efforts by participating in client meetings, project pursuits, proposals, and contract negotiations.</li><li>Prepare and present project and portfolio reports to executive leadership.</li></ul>
2026-10-20T12:28:43Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-03T20:48:42Z

Collections Specialist

Murrysville, PA
onsite
Temporary to Hire
19.00 - 23.00 USD / Hourly
An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department! The position is 100% onsite and located in the East of Pittsburgh. The Collections Specialist would be responsible for the following duties:<ul><li>Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.</li><li>Conduct collection activities through phone calls and email correspondence.</li><li>Follow up on outstanding balances and work with customers to resolve payment issues.</li><li>Build and maintain positive customer relationships while ensuring timely collection of receivables.</li><li>Review and monitor aging reports to identify past-due accounts and collection priorities.</li><li>Document collection efforts and account activity accurately within company systems.</li><li>Collaborate with internal departments to resolve billing and payment discrepancies.</li></ul>If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!
2026-10-27T16:38:45Z

Office Manager

East Lansing, MI
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
Are you someone who enjoys wearing many hats, keeping a business running smoothly, and making a meaningful impact every day? This is an opportunity to join a small, close-knit organization of approximately 30 employees where your contributions will be seen, valued, and felt throughout the business. The Office Manager plays a critical role in the organization's success, overseeing a variety of essential business functions, including accounting administration, payroll, human resources, and logistics. Beyond managing day-to-day responsibilities, this individual serves as a trusted partner to the President, helping coordinate priorities, improve processes, and ensure the business operates at its highest level. The ideal Office Manager candidate is organized, resourceful, and proactive, with the ability to shift seamlessly between daily tasks and broader business needs. Just as important, they enjoy working in a respectful, positive, and encouraging environment where people support one another and take pride in what they do. Key Responsibilities: Accounting & Financial Administration<ul><li>Manage accounts payable and accounts receivable, including invoice processing, customer billing, payment tracking, and vendor communications.</li><li>Coordinate payroll processing and maintain accurate employee and payroll records.</li><li>Assist with routine financial reporting, reconciliations, and other accounting-related administrative tasks.</li><li>Help maintain organized, accurate financial records and ensure deadlines are consistently met.</li></ul>Human Resources & Employee Support<ul><li>Coordinate onboarding and offboarding, employee documentation, and personnel records.</li><li>Support benefits administration, employee communications, and other HR-related activities.</li><li>Serve as a resource for employees and help foster a positive, professional workplace.</li><li>Assist with maintaining company policies, procedures, and compliance requirements.</li></ul>Office Operations & Logistics<ul><li>Oversee daily office operations and ensure the team has the resources and support needed to be successful.</li><li>Coordinate logistics, scheduling, deliveries, purchasing, and other operational needs.</li><li>Communicate with vendors, customers, employees, and other business partners to keep activities moving efficiently.</li><li>Identify opportunities to streamline processes, improve organization, and create greater efficiency.</li></ul>Business Partnership & Operational Support<ul><li>Work closely with the President as a trusted partner in managing day-to-day business needs and priorities.</li><li>Anticipate needs, resolve issues, and follow through on important tasks without requiring constant direction.</li><li>Take ownership of projects and administrative initiatives that support the company's goals.</li><li>Help connect the dots across different areas of the business, ensuring nothing falls through the cracks.</li><li>Contribute ideas and solutions that help the organization operate more effectively and continue to succeed.</li></ul>For immediate consideration call Jimmy Tunney at 517-657-8054.
2026-10-16T20:48:49Z

Collections Specialist

St. Paul, MN
remote
Temporary / Contract
26.85 - 31.15 USD / Hourly
Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today! Your responsibilities in this role:- Handle inbound and outbound collections calls- Lead all billing and reporting activities according to deadlines- Handle all vendor inquiries- Maintain and update customer files to ensure data integrity- Call on all past due amounts and record all results in the system- Record all customer payments to the correct reports *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-10-22T14:04:26Z

Accounts Receivable Supervisor/Manager

Yuba City, CA
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
Amanda Warren is looking for an experienced Accounts Receivable Supervisor to lead credit and collections operations in Yuba City, California. This role works across sales, customer service, logistics, finance, and information systems to strengthen cash flow, improve operational consistency, and support timely resolution of customer account issues. The position also provides leadership for team development, process improvement, and performance reporting while serving as a key escalation resource for major customer accounts. Responsibilities:• Lead daily accounts receivable and collection activities across domestic, international, co-pack, and key customer portfolios to support prompt payment and reduce overdue balances.• Supervise, coach, and develop team members by setting clear expectations, offering regular feedback, and fostering a culture of accountability and customer focus.• Review workload distribution and adjust assignments to maintain coverage, improve productivity, and support succession planning through cross-training initiatives.• Manage hiring, onboarding, and training efforts for new staff members to build a capable and well-prepared receivables team.• Analyze aging trends and design collection approaches that lower credit risk, strengthen recovery efforts, and improve cash performance.• Act as the main escalation contact for strategic retail accounts, handling complex deductions, chargebacks, shortages, pricing issues, freight claims, and trade-related disputes.• Partner with sales, customer service, supply chain, finance, and other internal teams to resolve account issues, recover deductions, and improve the customer experience.• Drive process enhancements through automation, standardization, reporting improvements, and participation in system upgrades, integrations, and workflow optimization initiatives.• Prepare and review aging summaries, collection metrics, deduction analyses, and other operational reports while supporting general ledger reconciliation, month-end close, and audit requests.
2026-10-29T18:13:46Z

Sales Support Specialist

Philadelphia, PA
onsite
Permanent / Full Time
- USD / Yearly
We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-11-06T18:08:45Z

Collections Specialist

Stamford, CT
remote
Temporary / Contract
25.00 - 30.00 USD / Hourly
Job SummaryWe are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.Key Responsibilities<ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul>
2026-10-23T13:43:43Z

Customer Service Representative

South San Francisco, CA
remote
Temporary / Contract
25.00 - 30.00 USD / Hourly
Customer Service Representative | South San Francisco, CA Position Description: Our client in South San Francisco is seeking a customer-focused and detail-oriented Customer Service Representative to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism. Key Responsibilities: <ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul>
2026-11-06T16:28:41Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-10-21T20:18:43Z

Cash Application Specialist

Greenfield, IN
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a detail-focused Cash Application Specialist to support a manufacturing organization in Greenfield, Indiana. This Long-term Contract opportunity is ideal for someone who is comfortable managing a large volume of payment activity while maintaining accuracy across customer accounts. The person in this role will help keep receivables current by posting payments, resolving account issues, and partnering with internal teams to address exceptions. Success in this position requires strong reconciliation skills, sound judgment, and the ability to stay organized in a fast-moving environment. Responsibilities: • Apply incoming customer payments each day across multiple remittance methods, including electronic transfers, lockbox activity, and paper checks. • Investigate unapplied cash items and match receipts to the correct customer accounts and invoices. • Review payment exceptions such as deductions, short payments, overpayments, and unidentified receipts, then take action to resolve them accurately. • Coordinate with customers and cross-functional internal teams to clarify remittance details and settle payment-related questions. • Maintain complete and accurate records of cash activity, account updates, and supporting documentation. • Reconcile customer account balances and contribute to month-end close tasks tied to accounts receivable activity. • Prepare routine reporting on cash receipts, outstanding unapplied items, and aging-related trends for internal review. • Assist the broader accounts receivable function with account upkeep and collection support when business needs require it. • Follow established financial controls and company policies to ensure payment processing is handled consistently and correctly.
2026-10-26T20:34:06Z

Credit & Collections Specialist - Fin. Svcs

Harrisburg, PA
onsite
Permanent / Full Time
52000.00 - 52100.00 USD / Yearly
We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment. Responsibilities: • Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate. • Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail. • Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected. • Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments. • Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes. • Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate. • Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks. • Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment.
2026-10-27T12:48:45Z

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