543 Results for Customer Success Specialist Jobs in Html

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Customer Service Representative

South San Francisco, CA
remote
Temporary / Contract
25.00 - 30.00 USD / Hourly
Customer Service Representative | South San Francisco, CA Position Description: Our client in South San Francisco is seeking a customer-focused and detail-oriented Customer Service Representative to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism. Key Responsibilities: <ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul>
2026-11-06T16:28:41Z

Quoting Specialist

Saline, MI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent will be responsible for supporting the purchasing department. Excellent interpersonal and analytical skills are required for this Purchasing Agent role. The Purchasing Agent will ideally have previous purchasing or procurement experience and a desire to advance their career. This Purchasing Agent could be perfect for you! This role is 100% ONSITE M-F 8am-5pm and pay up to $22/hr. Primary responsibilities of the position include but are not limited to: • Handling large volume of requests for items to be sourced/quoted. • Communicating with the customer as an integrated supplier to ensure that their expectations are met. • Effectively communicating with vendors and suppliers to coordinate quoting process including: o Sourcing items to best supplier(s) o Negotiating best price/lead time o Negotiation of new vendor terms • Expediting priority requests as determined by the customer and on site personnel • Analysis or data to pursue price/margin improvements • Project management of large customer bid opportunities Prospective applicants must possess the following to be considered: • Excellent verbal, written, and interpersonal communication skills • Proficiency in Microsoft Office programs • Effective organization • A strong sense of prioritization • Multitasking abilities • Positive and success driven attitude • Willingness to ask questions and learn • Ability to take direction and follow established processes • Experience in a fast paced environment • Proven ability to multitask and prioritize tasks appropriately • Demonstrated customer service skills • Purchasing experience through the SX.e or other ERP system
2026-11-09T16:53:43Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-10-21T20:18:43Z

Cash Application Specialist

Greenfield, IN
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a detail-focused Cash Application Specialist to support a manufacturing organization in Greenfield, Indiana. This Long-term Contract opportunity is ideal for someone who is comfortable managing a large volume of payment activity while maintaining accuracy across customer accounts. The person in this role will help keep receivables current by posting payments, resolving account issues, and partnering with internal teams to address exceptions. Success in this position requires strong reconciliation skills, sound judgment, and the ability to stay organized in a fast-moving environment. Responsibilities: • Apply incoming customer payments each day across multiple remittance methods, including electronic transfers, lockbox activity, and paper checks. • Investigate unapplied cash items and match receipts to the correct customer accounts and invoices. • Review payment exceptions such as deductions, short payments, overpayments, and unidentified receipts, then take action to resolve them accurately. • Coordinate with customers and cross-functional internal teams to clarify remittance details and settle payment-related questions. • Maintain complete and accurate records of cash activity, account updates, and supporting documentation. • Reconcile customer account balances and contribute to month-end close tasks tied to accounts receivable activity. • Prepare routine reporting on cash receipts, outstanding unapplied items, and aging-related trends for internal review. • Assist the broader accounts receivable function with account upkeep and collection support when business needs require it. • Follow established financial controls and company policies to ensure payment processing is handled consistently and correctly.
2026-10-26T20:34:06Z

Credit & Collections Specialist - Fin. Svcs

Harrisburg, PA
onsite
Permanent / Full Time
52000.00 - 52100.00 USD / Yearly
We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment. Responsibilities: • Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate. • Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail. • Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected. • Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments. • Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes. • Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate. • Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks. • Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment.
2026-10-27T12:48:45Z

AP Supervisor

Seabrook, NH
onsite
Permanent / Full Time
- USD / Yearly
A rare opportunity to grow into AP leadership with a 100% employee-owned company. Are you an experienced Accounts Payable professional ready to take the next step in your career? Our client is seeking an Assistant Accounts Payable Manager to join its growing accounting team. This is more than a traditional AP role. You'll work closely with the current AP Manager and Accounting leadership, help oversee a high-volume AP operation, and develop the skills needed to step into the AP Manager position as part of a planned retirement transition. Why consider this opportunity?<ul><li>Career progression: A defined opportunity to develop toward the AP Manager role.</li><li>Employee ownership: 100% employee-owned, giving employees an opportunity to share in the company's success through its ESOP.</li><li>Competitive compensation: $75K–$85K base salary plus a discretionary bonus.</li><li>Growing business: Join an expanding construction company with a strong project pipeline and continued growth.</li><li>Leadership exposure: Supervise and support an AP Assistant while working directly with the Accounting Manager, CFO, and project teams.</li><li>Comprehensive benefits: Medical, dental, and vision insurance, plus a 401(k) with company match.</li></ul> What you'll do<ul><li>Oversee daily accounts payable activities, including invoice batching, posting, documentation, and payment review.</li><li>Support and manage AP staff, helping maintain accuracy and efficient workflow in a high-volume environment.</li><li>Coordinate with project managers, superintendents, and project coordinators to ensure timely invoice approvals and proper job-cost processing.</li><li>Maintain vendor records, manage vendor onboarding documentation, and resolve escalated vendor inquiries.</li><li>Reconcile company credit card accounts and provide transaction reporting to leadership.</li><li>Assist with annual budgeting, quarterly budget analysis, and budget entry into the accounting system.</li><li>Prepare annual 1099 filings and support other AP reporting and compliance requirements.</li><li>Help identify and resolve issues while maintaining strong relationships across the organization.</li></ul>
2026-11-06T08:39:08Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T17:28:46Z

Product Manager

Brighton, MI
onsite
Permanent / Full Time
95000.00 - 120000.00 USD / Yearly
We’re partnering with a fast-growing organization in Brighton, MI looking to bring in a Product Strategy Leader to define and lead the direction of their consumer and business product portfolio. This is a newly created, highly visible role, offering the rare opportunity to build product strategy from the ground up and play a central role in how the organization grows, innovates, and serves its customers. This role will lead the strategy, development, and evolution of consumer and business product solutions. You’ll evaluate the current product portfolio, identify gaps and white space, and build a forward-looking roadmap that aligns with business goals and member needs. You’ll work at the intersection of product, marketing, lending, digital, analytics, and executive leadership, helping bring new ideas to life and ensuring products are impactful, competitive, and built for long-term growth. Job Duties: <ul><li>Create and drive a comprehensive product strategy and multi-year roadmap aligned to growth priorities and customer expectations </li><li>Own the full product lifecycle — from ideation and business case through launch, optimization, and retirement </li><li>Evaluate existing financial services products and recommend improvements to strengthen competitiveness and customer experience Identify opportunities to attract new clients and deepen relationships through product innovation, bundling, and customer‑focused design </li><li>Partner cross-functionally with digital, tech, operations, compliance, marketing, and analytics to deliver seamless product experiences </li><li>Use market research, competitive insights, member behavior, and performance data to guide decisions and prioritize initiatives </li><li>Define success metrics, monitor performance, and continuously refine the product strategy </li><li>Develop products that remove friction, improve accessibility, and support long-term financial well-being</li></ul>
2026-10-22T19:54:14Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T23:28:43Z

Collections Specialist

Bloomington, MN
onsite
Temporary / Contract
18.00 - 22.00 USD / Hourly
We are seeking a Collections Specialist to join a growing team in Minneapolis. This role is responsible for managing past-due customer accounts, contacting customers regarding outstanding balances, resolving billing discrepancies, and negotiating payment arrangements to ensure timely collection of receivables. The Collections Specialist will work closely with Accounts Receivable, Billing, and Customer Service teams to maintain positive customer relationships while reducing delinquent balances.Responsibilities:<ul><li>Contact customers by phone and email regarding past-due invoices</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate and resolve billing disputes and payment issues</li><li>Negotiate payment plans and follow up on customer commitments</li><li>Maintain detailed records of collection activities and account status</li><li>Collaborate with internal teams to resolve account discrepancies</li><li>Support month-end reporting and accounts receivable processes</li></ul>
2026-11-09T23:34:03Z

Client Advisor

San Francisco, CA
onsite
Permanent / Full Time
130000.00 - 170000.00 USD / Yearly
Anisa is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you’re just curious about the market. ✨ Client Advisor📍 San Francisco, CA (Hybrid)🏢 Collaborative Wealth Management Firm💰 Competitive Base + Bonus + Great Benefits Anisa is partnering with a highly respected wealth management firm is seeking a Client Advisor to join its close-knit Bay Area team. This is an exceptional opportunity for a financial planning professional who enjoys partnering with clients on complex financial decisions while working alongside experienced investment professionals in a highly collaborative environment. This team embraces a shared-client philosophy. Advisors, planners, portfolio managers, and support staff work together to deliver an outstanding client experience while supporting one another's growth and success. What You'll Be Doing<ul><li>Develop comprehensive financial plans tailored to the evolving needs of high-net-worth individuals and families</li><li>Partner closely with investment professionals to deliver holistic wealth management solutions</li><li>Guide clients through retirement, tax, estate, cash flow, charitable giving, and other planning considerations</li><li>Present planning strategies and recommendations in a clear, client-friendly manner</li><li>Participate in client meetings and serve as a trusted resource throughout the planning process</li><li>Help monitor and update financial plans as circumstances and goals evolve</li><li>Build strong relationships through proactive service and thoughtful advice</li><li>Support business development efforts through referrals, networking opportunities, and prospect meetings</li></ul>If you're a planning-focused wealth management professional seeking a highly collaborative environment with strong growth potential, we'd love to connect. For fastest consideration, reach out to Anisa Henry via email or LinkedIn.
2026-10-28T17:34:07Z

Solutions Architect-HubSpot

Tampa, FL
remote
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Robert Half has a brand-new opening for a Solutions Architect with a local client based here in the Tampa Bay area.Position is 100% REMOTE, with comp ranging $80-100K depending on experience.Interviews are actively being scheduled - Apply NOW! OverviewThe Solutions Architect (SA) ensures that HubSpot solutions are designed for scalability, integration, and long-term client success. This role bridges pre-sales and service delivery, providing technical authority to scope, validate, and guide HubSpot implementations. The SA collaborates closely with sales, consultants, developers, and project managers to ensure that projects are delivered with technical precision and aligned with client business requirements Key Responsibilities:Pre-Sales Support<ul><li>Participate in client discovery to uncover technical and business requirements</li><li>Scope and document proposed solutions, including high-level architecture and integration specifications</li><li>Build proof-of-concept demos or sandboxes to showcase feasibility</li></ul>Delivery Support<ul><li>Review and approve solution designs, data models, workflows, and integrations before build</li><li>Provide technical oversight during execution and act as a resource for consultants and developers</li><li>Support QA and testing for complex integrations, ensuring alignment with design</li></ul>Collaboration<ul><li>Document repeatable design patterns and reusable integration approaches</li><li>Train and coach consultants on HubSpot technical capabilities and design best practices</li><li>Contribute to internal playbooks and standards for solution architecture</li></ul>A Typical Day In This Role:<ul><li>Morning sync with the Project Manager and Lead SCs to review priorities and flag technical risks</li><li>Join a client discovery session to clarify integration requirements and sketch an initial data flow</li><li>Review a Solutions Consultant’s proposed workflow design, making recommendations for scalability</li><li>Provide requirements to a contractor developer for a custom-coded AWS Lambda integration</li><li>Sign off on a technical design before handoff to the client for acceptance</li><li>Document a new best practice for using HubSpot custom objects and share it with the consulting team</li></ul>
2026-10-26T16:13:48Z

Payroll/Benefits Specialist

Urbandale, IA
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
Join a company where people stay, leadership is accessible, and employees truly matter.Are you a payroll professional who loves getting the details right while also being a trusted resource for employees? Do you enjoy working in a positive, team-oriented environment where your contributions are valued and recognized?We're seeking a Payroll & Benefits Administrator to become an important part of our team. This is more than a payroll role. It's an opportunity to support employees throughout their journey while working for a company known for its strong culture, employee longevity, and hands-on leadership.Our team enjoys a collaborative atmosphere, fun employee events throughout the year, and a CEO who is actively involved and invested in the success of both the company and its employees. Many team members have built long-term careers here because they feel appreciated, supported, and empowered to grow.What You'll DoPayroll Administration (75%)<ul><li>Process weekly payroll for hourly and fleet employees accurately and on time</li><li>Maintain employee payroll records, including new hires, changes, and terminations</li><li>Review and verify timekeeping data and resolve discrepancies</li><li>Ensure compliance with federal, state, and local payroll regulations</li><li>Respond to employee inquiries regarding pay, taxes, and deductions</li><li>Process garnishments, benefit deductions, and retirement contributions</li><li>Partner closely with HR and Finance to ensure accurate employee records and reporting</li></ul>Benefits & Employee Support (15%)<ul><li>Reconcile monthly benefits invoices and resolve discrepancies</li><li>Complete quarterly MSHA reporting</li><li>Assist with onboarding and new-hire materials</li><li>Serve as the primary point of contact for employee questions related to benefits and company policies</li><li>Support benefits administration, claims, and open enrollment activities</li></ul>Team & Culture Support (10%)<ul><li>Assist with company meetings, employee events, celebrations, and training initiatives</li><li>Provide support across multiple departments as needed</li><li>Help foster a positive and engaging employee experience</li></ul>Why Employees Love Working Here✅ Outstanding benefits package✅ Stable company with exceptional employee longevity✅ Positive, upbeat, and supportive workplace culture✅ Highly visible and approachable leadership team✅ CEO who is actively involved and invested in employees✅ Fun company events, celebrations, and team activities✅ Collaborative environment where people genuinely enjoy working together✅ Opportunity to make a meaningful impact on the employee experience If you're looking for a career, not just a job, and want to join a company where employees are valued, leadership is engaged, and teamwork is at the heart of everything we do, we'd love to hear from you.
2026-10-13T01:18:39Z

Collections Specialist

Lexington, KY
remote
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Collections Specialist to join a growing team in the Lexington area. This role is responsible for managing outstanding customer balances, communicating with clients regarding payment status, resolving account discrepancies, and helping maintain healthy cash flow. The ideal candidate is professional, customer-focused, and comfortable handling sensitive financial conversations. Essential Functions and Responsibilities• Contact customers regarding outstanding invoices and past-due accounts• Monitor aging reports and prioritize collection efforts• Research and resolve billing discrepancies, short payments, and unapplied cash• Negotiate payment arrangements when appropriate• Maintain detailed records of collection activity and customer communications• Work closely with customers to resolve account concerns and disputes• Reconcile customer accounts and payment histories• Process account adjustments, credits, and write-offs as needed• Collaborate with accounting and customer service teams to resolve issues impacting payment• Provide regular updates on collection efforts and account status
2026-11-04T16:18:40Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600.00 - 54080.00 USD / Yearly
This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority. Responsibilities:• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.
2026-11-04T17:43:47Z

Collections Specialist

Greenville, SC
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for a Collections Specialists! This position focuses on engaging consumers by phone, managing account follow-up activities, and helping drive timely payment resolution through clear, detail-oriented communication. You must be comfortable handling mid-high volume outbound and inbound calls, while maintaining accuracy, while staying in compliance of collection laws. The individual will need to be comfortable negotiating and working through payment options. If you are someone you know have experience in collections and are looking for new opportunities, please review the job description below in FULL and submit your resume! Responsibilities:• Place a large volume of outbound calls to consumers to discuss past-due balances and secure payment commitments.• Respond to inbound inquiries related to account status, payment options, and collection activity with clarity and courtesy.• Review delinquent accounts, determine appropriate next steps, and document all interactions thoroughly in the appropriate systems.• Escalate complex account situations as needed and collaborate with internal teams to support efficient resolution.• Support operational updates or workflow changes, including system-related process adjustments, as assigned within the collections function.
2026-10-29T20:28:47Z

SEC Reporting Manager

Chicago, IL
onsite
Permanent / Full Time
145000.00 - 150000.00 USD / Yearly
The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Job Description:- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.- Complete key financial and disclosure controls to ensure a strong control environment.- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.
2026-10-23T15:34:03Z

Product Manager

Columbus, OH
remote
Permanent / Full Time
105000.00 - 115000.00 USD / Yearly
We are looking for a Product Manager to lead the direction and success of a portfolio of customer-focused offerings in Columbus, Ohio. This role will shape product plans by combining market insight, customer input, operational realities, and business goals to guide smart decisions. The ideal candidate brings a strong commercial mindset, works effectively across departments, and uses data to improve product value over time. Responsibilities: • Develop and maintain product strategy, roadmap plans, and lifecycle decisions for a portfolio of customer-facing products or services. • Assess customer feedback, market activity, usage patterns, and business performance data to uncover opportunities and support prioritization. • Establish product goals, measurable outcomes, and recommendations for funding or resource allocation based on strategic value. • Lead discovery efforts to validate ideas, identify areas for improvement, and advance initiatives that support growth and innovation. • Track adoption, customer experience, engagement levels, and financial results to evaluate overall product health. • Partner with teams across technology, operations, finance, marketing, and leadership to align execution with business priorities. • Convert business objectives into well-defined requirements, actionable plans, and deliverables for cross-functional teams. • Promote ongoing enhancement of products, processes, and decision-making through a disciplined, product-led approach. • Prepare business cases and contribute to planning activities related to pricing, investments, and long-term portfolio direction.
2026-11-04T18:38:39Z

Collections Specialist

San Diego, CA
remote
Temporary / Contract
28.50 - 32.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively. Responsibilities: • Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up. • Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner. • Record all collection efforts, customer interactions, and account updates with clear and accurate documentation. • Review account details and examine customer agreements when additional research is needed to support collection activity. • Carry out established procedures related to account support holds and service cancellations for overdue accounts. • Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments. • Contribute to additional projects and operational tasks as requested by the team.
2026-10-30T17:44:05Z

French-English Bilingual Collections Specialist

Greensboro, NC
remote
Temporary / Contract
24.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management and payment recovery efforts in Greensboro, North Carolina. This Long-term Contract position is ideal for someone who can confidently engage with customers, resolve outstanding balances, and maintain accurate collection records across commercial and consumer accounts. The role requires strong communication skills, sound judgment, and the ability to balance customer service with effective follow-up on delinquent accounts. Responsibilities: • Contact commercial and consumer customers to follow up on past-due invoices and secure timely payment arrangements. • Review account activity, billing history, and aging reports to identify overdue balances and determine appropriate collection actions. • Maintain accurate documentation of customer interactions, promised payments, disputes, and account status updates. • Work with internal teams to clarify billing issues, research payment discrepancies, and support resolution of account concerns. • Monitor assigned accounts regularly and escalate higher-risk delinquencies when standard collection efforts are unsuccessful. • Negotiate practical repayment solutions while preserving positive customer relationships and adhering to company guidelines. • Prepare collection-related reports and provide updates on outstanding balances, recovery progress, and account trends.
2026-10-12T18:18:44Z

Customer Service Representative

South San Francisco, CA
onsite
Temporary to Hire
23.75 - 28.00 USD / Hourly
Robert Half is looking for a customer-focused professional who thrives in a fast-paced environment and enjoys making a difference in the community. We are partnering with an established sanitation and waste management organization seeking a dynamic, personable, and detail-oriented Customer Service Representative (CSR) to join its growing team! This is an excellent opportunity for someone who enjoys helping people, solving problems, and keeping daily operations running smoothly. As a key point of contact for customers, you will play an important role in delivering exceptional service, resolving inquiries, and ensuring a positive customer experience from the first interaction to the last. Key Responsibilities<ul><li>Serve as a primary point of contact for customers, responding to inquiries and requests via phone, email, text, and in-person interactions.</li><li>Assist customers with billing questions, payment processing, account updates, and general service inquiries.</li><li>Establish new customer accounts, maintain accurate records, and update account information within internal systems.</li><li>Investigate and resolve customer concerns, service disruptions, billing discrepancies, and other account-related issues in a timely and professional manner.</li><li>Communicate service information, answer questions, and provide clear solutions while maintaining a positive and customer-first approach.</li><li>Perform general administrative and clerical duties, including data entry, document management, filing, and other office support responsibilities.</li><li>Collaborate with internal departments and team members to ensure customer requests are addressed efficiently and service expectations are met.</li></ul>
2026-11-02T17:38:44Z

Tax Manager

Brooklyn, NY
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
Looking for More Autonomy, Flexibility, and a Real Opportunity to Grow? Join a growing public accounting firm where you'll take ownership of client relationships, serve as a trusted tax advisor, and play a key role in the firm's continued expansion. This is a newly created position driven by growth, offering the chance to make a meaningful impact while enjoying flexibility and work-life balance. What the Role Offers<ul><li>Hybrid or fully remote work options</li><li>Established portfolio of clients to manage and advise</li><li>Direct partnership with firm leadership</li><li>Collaborative team environment</li><li>Exposure to both tax compliance and strategic tax planning</li><li>Opportunity to shape processes and contribute to the firm's future growth</li></ul>What You'll Do<ul><li>Manage a portfolio of approximately 100-150 business and individual clients</li><li>Prepare and review S-Corp, C-Corp, Partnership, Trust, and Individual tax returns</li><li>Lead tax planning, estimated tax calculations, and advisory engagements</li><li>Serve as the primary point of contact for client tax and compliance matters</li><li>Review financial statements and collaborate with bookkeeping professionals to ensure accuracy</li><li>Respond to federal, state, and local tax notices</li><li>Build trusted client relationships through proactive communication and guidance</li><li>Partner with leadership and colleagues to deliver exceptional client service</li></ul>Why Join?This is an opportunity to move beyond pure compliance work and become a true advisor to your clients. You'll join a firm that values flexibility, development, and long-term employee success while providing the resources and support needed to continue advancing your career. If you're a CPA seeking greater flexibility, meaningful client ownership, and the opportunity to grow with the firm, we'd love to connect.
2026-11-05T19:48:40Z

Customer Service Representative

Skokie, IL
onsite
Permanent / Full Time
52000.00 - 62400.00 USD / Yearly
On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment. Compensation: $25-$30 per hour Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid Benefits: Medical, Dental, Vision, PTOOur specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to incoming calls and customer inquiries with timely• Reach out to new and existing leads to encourage next steps• Arrange sales consultations, customer visits, and installation appointments• Work closely with sales representatives and installers to align schedules• Confirm upcoming appointments and installation dates• Maintain complete and current customer records • Provide administrative support as needed
2026-10-28T18:54:06Z

Collections Specialist

Alpharetta, GA
onsite
Temporary / Contract
28.00 - 28.00 USD / Hourly
We are looking for a Collections Specialist to join our team on a contract basis. In this role, you will help improve cash flow by overseeing outstanding receivables, addressing account concerns, and working directly with customers to secure timely payment. This opportunity is well suited for someone who combines strong follow-through with a detail-oriented communication style and a practical approach to resolving billing issues. Responsibilities: • Oversee a portfolio of customer accounts and take proactive steps to collect past-due balances within established timelines. • Research billing questions, payment variances, and account discrepancies to reach accurate and timely resolutions. • Communicate with customers to arrange payment plans, confirm commitments, and follow through on outstanding obligations. • Document collection activity, correspondence, and account updates thoroughly to maintain accurate records. • Reconcile account balances and support the proper application of incoming payments when needed. • Partner with sales, customer support, and accounting teams to address account concerns and remove barriers to payment. • Compile aging information and share regular status updates on collection progress with management. • Recognize accounts that require escalation and coordinate next steps for legal review or external collection support. • Assist with month-end accounts receivable activities tied to collection tracking and account accuracy.
2026-11-09T16:13:49Z

Collections Specialist

Salt Lake City, UT
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a motivated and professional Collections Specialist for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.Key Responsibilities<ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul>
2026-11-05T18:53:43Z

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