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543 results for Customer Success Specialist in Html

Customer Service Representative
  • Pittsburgh, PA
  • remote
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
  • 2026-10-29T16:08:45Z
Collections Specialist
  • Madison, CT
  • onsite
  • Temporary / Contract
  • 23.00 - 28.00 USD / Hourly
  • <p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
  • 2026-10-08T15:04:22Z
Customer Service Representative
  • Diamond Bar, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
  • 2026-10-22T19:08:43Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Temporary to Hire
  • 16.00 - 16.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.</p><p>• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.</p><p>• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.</p><p>• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.</p><p>• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.</p><p>• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.</p><p>• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.</p><p>• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.</p>
  • 2026-10-28T13:08:45Z
Customer Service Representative
  • Middletown, NY
  • onsite
  • Temporary / Contract
  • 18.63 - 19.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
  • 2026-11-03T16:13:37Z
Customer Service Representative
  • Gastonia, NC
  • remote
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
  • 2026-10-22T14:08:43Z
French Bilingual Customer Service Representative
  • Hopkins, MN
  • onsite
  • Temporary / Contract
  • 23.00 - 26.00 USD / Hourly
  • <p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
  • 2026-10-23T14:33:44Z
Tax Manager
  • Baltimore, MD
  • onsite
  • Permanent / Full Time
  • 100000.00 - 180000.00 USD / Yearly
  • <p>A nationally recognized public accounting and advisory firm is seeking a <strong>Tax Manager</strong> to join its growing tax practice. This is a unique opportunity for an experienced tax professional looking to continue advancing their career within a collaborative, people-focused environment that values technical ability, client service, and leadership.</p><p>Unlike many firms, this organization recognizes that talented tax professionals develop at different paces. The firm is committed to helping employees grow professionally while providing the support, resources, and flexibility needed to build a long-term career.<strong> If you are interested in learning more about this or any Robert Half opportunity email Jim Meade at Robert Half and connect with me on LinkedIn.</strong></p><p>Why This Opportunity Stands Out</p><ul><li>Hybrid work schedule with 2 days in per week</li><li>Small team with a national platform with strong resources and technical support</li><li>Excellent compensation, bonus potential, and benefits</li><li>Collaborative culture with a focus on employee development</li><li>Opportunity to work with sophisticated clients across a variety of industries</li><li>Strong career advancement opportunities</li><li>Firm leadership focused on long-term employee success and retention</li></ul><p>Key Responsibilities</p><ul><li>Manage tax engagements for closely held businesses, corporations, partnerships, and high-net-worth individuals</li><li>Review federal, state, and local tax returns and related workpapers</li><li>Provide tax planning and consulting services to clients</li><li>Serve as a trusted advisor and primary point of contact for client relationships</li><li>Research and analyze complex tax issues and provide recommendations</li><li>Supervise, mentor, and develop tax staff and seniors</li><li>Manage engagement budgets, deadlines, and client deliverables</li><li>Identify client service opportunities and contribute to practice growth initiatives</li></ul>
  • 2026-10-15T19:43:45Z
Tech Support Manager
  • Medicine Park, OK
  • onsite
  • Permanent / Full Time
  • 85000.00 - 950000.00 USD / Yearly
  • <p>A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. </p><p><br></p><p>Responsibilities:</p><ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
  • 2026-11-06T19:28:41Z
Business Development Manager (Legal AI/Tech) | Remote
  • Los Angeles, CA
  • onsite
  • Permanent / Full Time
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Business Development Manager (Legal AI/Technology) | 100% Remote</p><p>An innovative, high-growth legal technology company is hiring a Business Development Manager to expand its presence in the Plaintiff Personal Injury space.</p><p><br></p><p>This is an excellent opportunity for a Plaintiff Personal Injury Paralegal, Case Manager, or Attorney who wants to transition into a client-facing, consultative sales role while leveraging their legal industry expertise.</p><p><br></p><p>The company has seen strong success with practitioner-led sales and is looking for someone who can build credibility quickly with attorneys, partners, and legal staff by speaking directly to the workflows, challenges, and demands of the personal injury market.</p><p><br></p><p>Location</p><ul><li>Can be based anywhere with a strong Plaintiff Personal Injury presence including Chicago, California (if in CA, LA preferred), Washington, Oregon, Texas, Florida, Arizona, and similar markets.</li></ul><p><br></p><p>Why consider this opportunity?</p><ul><li>100% remote work environment</li><li>Uncapped earning potential with quarterly commission</li><li>Equity participation opportunity</li><li>Opportunity to work at the intersection of AI, legal technology, and personal injury law</li><li>Join a high-growth organization backed by leading investors</li><li>Make a direct impact on product adoption and company growth</li></ul><p><br></p><p>Key responsibilities</p><ul><li>Manage the full sales cycle from prospecting through close</li><li>Build relationships with personal injury law firms and legal service providers</li><li>Lead product demonstrations and consultative presentations</li><li>Identify client pain points and position technology solutions effectively</li><li>Maintain and grow a healthy sales pipeline through CRM management</li><li>Partner with internal teams to enhance customer experience and market strategy</li><li>Generate new business while identifying expansion opportunities within existing accounts</li><li>Stay current on legal technology trends, AI applications, and developments in the personal injury space</li></ul>
  • 2026-10-19T20:53:44Z
Customer Service Representative
  • Urbandale, IA
  • onsite
  • Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for Customer Service Representatives to join a team in Urbandale, Iowa. This contract opportunity is ideal for someone who enjoys helping customers, communicating clearly, and handling a fast-paced workload in a structured office setting. In this role, you will support members by resolving service inquiries, providing accurate information, and assisting with policy and renewal-related questions. This is a fully onsite position with training, ongoing support, and opportunities to grow within a business services environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive service to customers by handling incoming inquiries.</p><p>• Prepare clear verbal and written responses using available reference materials to address questions and resolve concerns.</p><p>• Contact customers to obtain incomplete or missing details needed to process requests or provide next steps.</p><p>• Assist users with basic website navigation issues and help troubleshoot simple online access or functionality problems.</p><p><br></p><p>Please apply today through our Robert Half website or give me a call if you have any questions! 515.706.4974 - I'm excited to hear from you!</p>
  • 2026-11-02T20:34:03Z
Project Manager - Operations
  • Nottingham, MD
  • onsite
  • Temporary / Contract
  • 43.54 - 50.41 USD / Hourly
  • We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment.<br><br>Responsibilities:<br>• Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey.<br>• Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners.<br>• Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support.<br>• Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments.<br>• Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction.<br>• Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers.<br>• Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment.<br>• Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
  • 2026-10-27T14:38:45Z
Operations Manager
  • Harlesyville, PA
  • onsite
  • Permanent / Full Time
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.</p><p>• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.</p><p>• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.</p><p>• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.</p><p>• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.</p><p>• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.</p><p>• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.</p><p>• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.</p><p>• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.</p><p>• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.</p>
  • 2026-10-30T11:28:43Z
Accounting Manager/Supervisor
  • Jacksonville, FL
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Our client is seeking a Controller / Accounting Manager for an in-office leadership role reporting directly to the CFO. This position will oversee the integrity, accuracy, and timeliness of financial reporting while leading day-to-day accounting operations across multiple branches and business lines.</p><p>This role is ideal for a hands-on accounting leader with strong construction accounting experience and a proven process improvement and problem-solving mindset. The client is looking for someone who can step into an environment, assess current workflows, improve processes, drive efficiencies, revamp systems, and strengthen accounting operations. Just as important, this person must be operations driven and understand how accounting works hand-in-hand with operations to support margins, profitability, and overall business performance. CPA is preferred, but not required. Experience in construction and/or manufacturing is a plus.</p><p>Key Responsibilities:</p><ul><li>Lead the monthly, quarterly, and annual close process and ensure accurate financial reporting in accordance with GAAP</li><li>Prepare and review consolidated financial statements across branches, entities, and business lines</li><li>Oversee the general ledger, account reconciliations, chart of accounts, and daily accounting operations</li><li>Manage project and contract accounting, including revenue recognition and profitability analysis</li><li>Oversee rental and equipment revenue accounting, fixed assets, depreciation, and utilization reporting</li><li>Supervise AP, AR, billing, cash application, bank reconciliations, and cash reporting</li><li>Ensure timely and accurate customer billing, including progress billings and retainage</li><li>Strengthen and maintain internal controls, compliance processes, and financial reporting reliability</li><li>Oversee multi-state sales and use tax, licensing, audit coordination, and external tax support</li><li>Partner with the CFO on budgeting, forecasting, cash flow management, KPIs, dashboards, and leadership reporting</li><li>Drive process automation, system improvements, and ERP/accounting system enhancements</li><li>Lead, mentor, and develop the accounting team while building strong policies, procedures, and close processes</li><li>Serve as a key business partner to operations, branch leadership, and the executive team</li></ul><p><br></p><p><br></p><p><br></p><p>For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.</p>
  • 2026-10-29T15:04:35Z
Director- Lifecycle Management
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 175000.00 - 195000.00 USD / Yearly
  • <p>We are seeking a <strong>Director of Lifecycle Management</strong> to build and lead a <strong>Lifecycle Management as a Service</strong> practice within a managed services provider environment. This role is responsible for creating and scaling a client-facing service offering that spans the full technology asset lifecycle, including planning, procurement, deployment, refresh, recovery, and disposition. This is not a traditional endpoint management role; it is a strategic leadership position focused on service design, operational excellence, vendor partnerships, and revenue growth.</p><p><br></p><p>Responsibilities</p><ul><li>Build, launch, and scale a lifecycle management service offering for MSP clients</li><li>Define service strategy, operating model, processes, and success metrics</li><li>Develop standardized programs for device planning, procurement, deployment, asset tracking, refresh, and retirement</li><li>Partner with sales and solutions teams to support go-to-market strategy and client adoption</li><li>Establish and manage vendor, distributor, logistics, and disposal partnerships</li><li>Oversee service delivery performance, reporting, financial results, and continuous improvement</li><li>Collaborate across operations, engineering, procurement, and client success teams</li><li>Serve as a subject matter expert and strategic advisor for clients and internal stakeholders</li><li>Lead and develop team members supporting lifecycle operations and program execution</li></ul>
  • 2026-10-19T18:18:43Z
A/R Specialist
  • King of Prussia, PA
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>Successful client located within the King of Prussia area is looking to hire an A/R Specialist with experience working within multi-location organizations or shared services environments. The role will be responsible for managing the full accounts receivable cycle, ensuring timely collections, accurate cash application, account reconciliations, and maintaining strong relationships with customers. This A/R Specialist will also prepare payment schedules monitor aging reports, create AR dashboards, process credit card/ACH deposits, prepare AR report summaries, monitor customer accounts, resolve AR and billing inquiries/disputes, reconcile bank statements, and assist with month-end close activities. </p><p>The ideal AR Specialist will thrive in a high-volume environment and possess strong analytical and Excel skills..</p><p><br></p><p>Primary Duties</p><p>·      Receive, review and process billing</p><p>·      Create payment schedules</p><p>·      Maintain and update customer accounts</p><p>·      Reconcile bank deposits</p><p>·      Identify delinquent accounts</p><p>·      Perform payment reconciliations</p><p>·      Post cash receipts</p><p>·      Generate financial statements</p><p>·      Resolve customer service issues</p>
  • 2026-10-14T15:48:42Z
Collections / Accounts Receivable Specialist
  • Burr Ridge, IL
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an experienced Collections / Accounts Receivable Specialist to join a team in Burr Ridge, Illinois in a contract capacity with the potential for a permanent role. This position focuses on supporting invoicing accuracy, accelerating incoming payments, and maintaining strong customer account health within a fast-moving business environment. The role will work closely with internal partners and customers to handle payment applications, lien waiver documentation, account follow-up, and issue resolution tied to construction-related billing activity.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a designated group of customer accounts and lead collection efforts to secure timely payment on outstanding invoices.</p><p>• Prepare and submit AIA applications for payment, while monitoring approval status and following through until funding is received.</p><p>• Create, review, and distribute conditional and unconditional lien waivers in alignment with customer and project requirements.</p><p>• Partner with customers, project teams, and internal departments to address billing questions and remove obstacles affecting payment timing.</p><p>• Investigate invoice disputes, short payments, delayed remittances, and other account discrepancies to bring balances to resolution.</p><p>• Analyze aging reports and apply targeted collection strategies that improve cash flow and reduce overdue receivables.</p><p>• Reconcile account activity by reviewing unapplied cash, deductions, and variances, and ensure account records remain accurate.</p><p>• Document collection communications, payment commitments, and account updates, while also assisting with month-end reporting, cash application support, and audit-related requests.</p><p><br></p><p>The salary range for this position is $23 to $25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-11-03T14:48:38Z
Collections Specialist
  • Troy, OH
  • onsite
  • Temporary / Contract
  • 20.90 - 22.00 USD / Hourly
  • <p>We are looking for a Collections Specialist for an immediate contract position in Troy, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.</p><p>• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.</p><p>• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.</p><p>• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.</p><p>• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.</p><p>• Prepare recurring reports on collections performance and accounts receivable status for leadership review.</p><p>• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.</p><p>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.</p><p>• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts</p>
  • 2026-11-04T14:38:46Z
Collections Specialist
  • Cleveland, OH
  • onsite
  • Temporary / Contract
  • 23.00 - 24.00 USD / Hourly
  • We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment.<br><br>Responsibilities:<br>• Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances.<br>• Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections.<br>• Review account status, billing details, and payment history to identify collection priorities and next steps.<br>• Document customer interactions, commitments to pay, and account developments accurately in internal records.<br>• Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts.<br>• Apply established collection procedures consistently while maintaining a service-oriented approach with clients.<br>• Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
  • 2026-11-05T16:08:41Z
Collections Specialist
  • West Palm Beach, FL
  • remote
  • Temporary / Contract
  • 24.00 - 25.00 USD / Hourly
  • <p>support account resolution efforts through soft collections, dispute analysis, and customer outreach.</p><p>Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.</p><p>Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.</p><p><strong>Requirements:</strong></p><ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul><p><br></p>
  • 2026-11-04T19:48:43Z
Production Manager
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a results-driven Production Manager to oversee manufacturing operations and help ensure output, quality, and workforce performance align with business needs. This role offers the chance to guide day-to-day production while partnering with cross-functional teams to strengthen planning, material flow, and operational consistency. The ideal candidate brings a practical leadership style, strong manufacturing judgment, and a commitment to building efficient processes in a specialized production environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily manufacturing activities, aligning labor, equipment, and materials with current production priorities and customer requirements.</p><p>• Build and adjust production plans to support delivery targets, available capacity, staffing levels, and inventory conditions.</p><p>• Track operational results and respond quickly to issues that affect throughput, product quality, efficiency, or on-time completion.</p><p>• Work closely with engineering, quality, purchasing, and inventory teams to keep production moving smoothly across departments.</p><p>• Review production data and performance indicators to guide decisions, improve accountability, and support operational planning.</p><p>• Coordinate material readiness and communicate supply concerns or shortages that may disrupt manufacturing schedules.</p><p>• Remove process constraints by addressing workflow gaps, bottlenecks, and other barriers to productive output.</p><p>• Lead, coach, and develop production employees and team leads, including support for hiring, onboarding, training, and cross-training efforts.</p><p>• Reinforce compliance with safety expectations, quality procedures, and established manufacturing standards while promoting continuous improvement initiatives.</p>
  • 2026-10-07T12:58:44Z
Collections Specialist
  • New York, NY
  • onsite
  • Temporary / Contract
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a Contract Collections Specialist to support accounts receivable activities and help maintain accurate customer account status in New York, New York. This position focuses on commercial collections, account analysis, and billing coordination while working closely with internal teams and customers to resolve outstanding issues. The ideal candidate brings strong judgment, clear communication, and a disciplined approach to handling past-due balances and account discrepancies.<br><br>Responsibilities:<br>• Monitor overdue accounts, contact customers regarding outstanding balances, and take appropriate next steps to drive timely resolution.<br>• Escalate seriously delinquent accounts to outside collection partners or legal channels in alignment with company guidelines.<br>• Prepare and process credit adjustment requests to correct pricing issues and keep customer balances accurate.<br>• Examine aging data to identify minor residual balances and clear eligible items efficiently.<br>• Compile recurring performance and account status reports for leadership on a monthly basis.<br>• Review account and call documentation for completeness so records can be finalized and released for billing.<br>• Authorize maintenance and repair invoices that require special handling before billing is completed.<br>• Work with internal departments and field teams to investigate deductions, resolve disputes, and support accurate collections activity.
  • 2026-10-28T17:13:45Z
Bilingual Customer Service Representative
  • St Paul, MN
  • remote
  • Temporary / Contract
  • 22.00 - 30.00 USD / Hourly
  • <p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
  • 2026-10-27T13:18:45Z
Product Manager
  • Saint Paul, MN
  • onsite
  • Permanent / Full Time
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a Product Manager to guide the strategy, development, and delivery of our technology solutions. This role will shape product direction across hardware, software, and mobile experiences by turning customer needs and market insight into clear priorities for delivery teams. The ideal candidate brings strong product leadership, works effectively with commercial and technical partners, and drives releases that meet quality, usability, and operational expectations. </p><p><br></p><p>Responsibilities:</p><p>• Build and maintain a long-range product roadmap that balances business goals, customer priorities, and realistic release timing across multiple initiatives.</p><p>• Partner with customers and sales teams to understand operational challenges, strengthen key account support, and ensure product enhancements address real user needs.</p><p>• Convert market feedback, customer observations, and internal input into well-defined epics, user stories, and requirements for cross-functional Agile teams.</p><p>• Lead product development activities across connected labeling solutions, including cloud platforms, mobile applications, device-related capabilities, and restaurant workflow tools.</p><p>• Oversee the product lifecycle from early concept work and prototyping through component decisions, vendor collaboration, field validation, and launch readiness.</p><p>• Create wireframes, prototypes, and functional documentation that clarify product intent and support efficient execution by design and engineering teams.</p><p>• Promote high standards for product performance, dependability, safety, and regulatory compliance for use in commercial kitchen settings.</p><p>• Support Agile delivery practices by guiding backlog refinement, sprint planning, and acceptance decisions to confirm releases are ready for deployment.</p><p>• Develop knowledge resources and training materials that help internal teams and users adopt new features and product capabilities effectively.</p><p>• Coordinate with enterprise product leaders and external development partners to advance innovation, integrations, and targeted platform enhancements.</p>
  • 2026-10-20T12:03:46Z
Project Manager
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Are you an experienced project leader with a track record of bringing consumer health, wellness, supplement, or OTC products to market? We're seeking a <strong>Senior Project Manager</strong> to lead end-to-end commercialization projects, partnering with customers and cross-functional teams from concept through commercial launch.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage multiple product launches from intake through first production.</li><li>Coordinate R& D, sourcing, quality, regulatory, manufacturing, and supply chain activities.</li><li>Serve as the primary customer contact for project execution, timelines, risks, and milestones.</li><li>Drive cross-functional accountability and resolve project obstacles.</li><li>Support development of PMO processes, tools, and best practices.</li></ul><p><br></p>
  • 2026-10-16T15:38:44Z
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