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548 results for Customer Success Specialist in Html

Product Manager
  • Saint Paul, MN
  • onsite
  • Permanent / Full Time
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a Product Manager to guide the strategy, development, and delivery of our technology solutions. This role will shape product direction across hardware, software, and mobile experiences by turning customer needs and market insight into clear priorities for delivery teams. The ideal candidate brings strong product leadership, works effectively with commercial and technical partners, and drives releases that meet quality, usability, and operational expectations. </p><p><br></p><p>Responsibilities:</p><p>• Build and maintain a long-range product roadmap that balances business goals, customer priorities, and realistic release timing across multiple initiatives.</p><p>• Partner with customers and sales teams to understand operational challenges, strengthen key account support, and ensure product enhancements address real user needs.</p><p>• Convert market feedback, customer observations, and internal input into well-defined epics, user stories, and requirements for cross-functional Agile teams.</p><p>• Lead product development activities across connected labeling solutions, including cloud platforms, mobile applications, device-related capabilities, and restaurant workflow tools.</p><p>• Oversee the product lifecycle from early concept work and prototyping through component decisions, vendor collaboration, field validation, and launch readiness.</p><p>• Create wireframes, prototypes, and functional documentation that clarify product intent and support efficient execution by design and engineering teams.</p><p>• Promote high standards for product performance, dependability, safety, and regulatory compliance for use in commercial kitchen settings.</p><p>• Support Agile delivery practices by guiding backlog refinement, sprint planning, and acceptance decisions to confirm releases are ready for deployment.</p><p>• Develop knowledge resources and training materials that help internal teams and users adopt new features and product capabilities effectively.</p><p>• Coordinate with enterprise product leaders and external development partners to advance innovation, integrations, and targeted platform enhancements.</p>
  • 2026-10-20T12:03:46Z
Project Manager
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Are you an experienced project leader with a track record of bringing consumer health, wellness, supplement, or OTC products to market? We're seeking a <strong>Senior Project Manager</strong> to lead end-to-end commercialization projects, partnering with customers and cross-functional teams from concept through commercial launch.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage multiple product launches from intake through first production.</li><li>Coordinate R& D, sourcing, quality, regulatory, manufacturing, and supply chain activities.</li><li>Serve as the primary customer contact for project execution, timelines, risks, and milestones.</li><li>Drive cross-functional accountability and resolve project obstacles.</li><li>Support development of PMO processes, tools, and best practices.</li></ul><p><br></p>
  • 2026-10-16T15:38:44Z
Project Manager
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Are you an experienced project leader with a track record of bringing consumer health, wellness, supplement, or OTC products to market? We're seeking a <strong>Senior Project Manager</strong> to lead end-to-end commercialization projects, partnering with customers and cross-functional teams from concept through commercial launch.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage multiple product launches from intake through first production.</li><li>Coordinate R& D, sourcing, quality, regulatory, manufacturing, and supply chain activities.</li><li>Serve as the primary customer contact for project execution, timelines, risks, and milestones.</li><li>Drive cross-functional accountability and resolve project obstacles.</li><li>Support development of PMO processes, tools, and best practices.</li></ul><p><br></p>
  • 2026-10-16T15:44:03Z
VP Commercial Lender
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an accomplished, detail-oriented commercial lending specialist to join our banking team in the Twin Cities, Minnesota. This role focuses on building long-term business relationships, expanding commercial banking partnerships, and delivering sound lending solutions that support client and bank growth. The ideal candidate brings strong credit judgment, a consultative approach to business development, and the ability to manage a high-quality commercial portfolio from origination through ongoing servicing.</p><p><br></p><p>Responsibilities:</p><p>• Develop new commercial banking relationships through community involvement, networking, referrals, and proactive outreach to prospective clients.</p><p>• Grow existing client accounts by identifying borrowing, deposit, and cash management opportunities that align with each business customer’s needs.</p><p>• Guide clients through lending options, gather required documentation, and structure financing solutions that reflect sound underwriting practices.</p><p>• Analyze financial statements, tax returns, collateral details, and other supporting information to assess creditworthiness and recommend appropriate loan terms.</p><p>• Make credit decisions within assigned authority levels and prepare well-supported presentations for larger requests requiring committee approval.</p><p>• Oversee the commercial loan process from initial prospecting through closing, renewal, collection activity, and final payoff.</p><p>• Perform portfolio monitoring activities, including annual relationship reviews, site visits, and collateral inspections, to maintain strong asset quality.</p><p>• Address delinquent accounts promptly and take appropriate action to protect portfolio performance and minimize credit risk.</p><p>• Partner with internal teams to deliver responsive service, ensure regulatory compliance, and provide effective banking solutions for commercial clients.</p>
  • 2026-11-06T14:48:43Z
Customer Service Representative
  • West Middlesex, PA
  • onsite
  • Temporary / Contract
  • 16.63 - 19.25 USD / Hourly
  • <p>Job Title: Customer Service Representative</p><p>Job Type: Temporary for 3 months, Immediate start</p><p>Schedule: Monday-Friday 8am-5pm</p><p>Work Location: West Middlesex, PA</p><p>Pay: $17.50/hour</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.</p><p>• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.</p><p>• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.</p><p>• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.</p><p>• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.</p><p>• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.</p><p>• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.</p><p>• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.</p><p>• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.</p><p>• Maintain accurate and thorough documentation of customer interactions and case activity.</p>
  • 2026-10-07T20:23:47Z
Client Service Associate
  • Las Vegas, NV
  • remote
  • Permanent / Full Time
  • 45000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
  • 2026-10-28T20:48:44Z
Logistics Manager
  • Rock Hill, SC
  • onsite
  • Permanent / Full Time
  • 120000.00 - 155000.00 USD / Yearly
  • <p>Our client, a growing advanced manufacturing organization, is seeking an experienced <strong>Logistics Manager</strong> to lead and optimize warehouse, inventory, and logistics operations at its Rock Hill, SC facility. This is a hands-on leadership opportunity for someone who excels at building processes, improving operational efficiency, and establishing scalable systems to support continued growth and multi-site operations.</p><p>The ideal candidate brings extensive experience in manufacturing logistics, inventory control, and warehouse management, along with a track record of implementing process improvements and developing high-performing teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Oversee and optimize warehouse operations, including receiving, shipping, inventory management, and internal material movement.</li><li>Develop and implement standardized warehouse layouts, material flow processes, and organizational systems to improve efficiency and space utilization.</li><li>Establish robust inventory tracking systems, cycle counting programs, and root cause analysis procedures to improve inventory accuracy.</li><li>Standardize receiving processes and implement material traceability procedures.</li><li>Manage outbound shipping operations while ensuring compliance with domestic and international shipping regulations.</li><li>Establish tracking and control procedures for customer-owned and government-owned property.</li><li>Develop scalable logistics strategies and processes to support multi-site operations.</li><li>Lead, mentor, and develop logistics personnel while fostering a culture of accountability and continuous improvement.</li><li>Apply Lean principles to eliminate waste, streamline workflows, and improve overall operational performance.</li></ul><p><br></p>
  • 2026-10-20T20:58:47Z
Program Manager
  • Radnor, PA
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p><strong>Program Manager</strong></p><p>A client of ours is looking for a Program Manager for a contract role to lead and coordinate strategic business initiatives, product launches, and customer-focused programs within a manufacturing environment. This role will partner closely with commercial, operations, supply chain, customer service, and executive leadership teams to ensure projects are delivered on time, within scope, and aligned with organizational objectives. The Program Manager will serve as a key liaison across departments, driving execution, visibility, and continuous improvement while balancing customer expectations and business priorities.</p><p><br></p><p><strong>Responsibilities of Program Manager </strong></p><ul><li>Lead multiple projects and programs simultaneously, ensuring alignment with business goals and customer requirements.</li><li>Coordinate cross-functional teams to successfully execute new product launches, process improvements, and customer-driven initiatives.</li><li>Develop program plans, timelines, milestones, and performance metrics to monitor progress and measure success.</li><li>Partner with sales leadership and stakeholders to evaluate program effectiveness and identify opportunities for optimization.</li><li>Manage project activities from initiation through completion while ensuring adherence to schedules and objectives.</li><li>Provide regular updates on program status, potential risks, resource needs, and mitigation strategies.</li><li>Maintain accurate project documentation, reporting, and communication plans.</li><li>Collaborate with operations, customer service, and commercial teams to resolve customer concerns and support ongoing business needs.</li><li>Facilitate planning and forecasting discussions with internal stakeholders, including sales, operations, and supply chain teams.</li><li>Identify process improvement opportunities and implement best practices to increase efficiency and program performance.</li></ul>
  • 2026-10-14T19:13:49Z
Collections Specialist
  • Honolulu, HI
  • onsite
  • Temporary / Contract
  • 19.79 - 22.91 USD / Hourly
  • <p>We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Honolulu, Hawaii. This opportunity is well suited for a detail-oriented candidate who can communicate effectively with customers, manage delinquent accounts effectively, and help maintain accurate billing and payment records. The role focuses on resolving outstanding balances, supporting account actions related to nonpayment, and partnering with internal teams to address account issues in a timely manner. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Oversee follow-up activities for overdue accounts within the 30- to 120-day aging range to improve collections performance.</p><p>• Work directly with customers to secure payment commitments and set up practical repayment arrangements on outstanding balances.</p><p>• Complete account cancellation actions when nonpayment criteria are met and ensure related records are updated accurately.</p><p>• Draft and send collection correspondence, maintain returned-mail information, and finalize closure steps for delinquent accounts.</p><p>• Collaborate with cross-functional teams to investigate disputed charges and provide alarm certificates when requested.</p><p>• Research payments that are missing, delayed, or incorrectly applied and follow through with customers until issues are resolved.</p><p>• Prepare credit memos when account review supports an adjustment or correction.</p><p>• Maintain organized account documentation and ensure collection activity is recorded clearly for each customer interaction.</p>
  • 2026-10-30T20:04:23Z
Customer Service Representative
  • Boca Raton, FL
  • remote
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p>Join a growing team where your attention to detail and organizational skills make a direct impact. We're seeking a reliable and customer-focused <strong>DMV Services Clerk</strong> to support vehicle title and registration processes in a fast-paced, collaborative environment. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and keeping critical transactions moving efficiently.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Serve as a key liaison with DMV offices to obtain updates, verify requirements, and ensure timely processing of title and registration transactions.</li><li>Review, prepare, scan, and maintain accurate documentation related to vehicle titles, registrations, and supporting records.</li><li>Document account activity, enter detailed notes, and maintain accurate status updates within internal systems.</li><li>Track outstanding items and proactively follow up to resolve pending title and registration issues.</li><li>Research fees, corrections, and documentation requirements to ensure compliance and accuracy.</li><li>Coordinate with internal teams and external parties to obtain missing information and successfully close accounts.</li><li>Support onboarding and training efforts by helping new team members learn departmental procedures and best practices.</li></ul><p><br></p>
  • 2026-11-04T18:33:43Z
Billing and Collections Specialist
  • Minneapolis, MN
  • remote
  • Temporary / Contract
  • 28.00 - 31.00 USD / Hourly
  • <p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>
  • 2026-10-28T16:13:47Z
Bilingual Customer Service Representative
  • Miami, FL
  • onsite
  • Temporary / Contract
  • 21.00 - 24.00 USD / Hourly
  • <p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
  • 2026-10-16T13:33:42Z
Accounts Receivable Specialist
  • Dallas, TX
  • onsite
  • Temporary to Hire
  • 26.60 - 30.80 USD / Hourly
  • We are looking for an Accounts Receivable Specialist to join a team in Dallas, Texas in a contract-to-permanent capacity. This position supports day-to-day receivables operations while also providing payroll assistance, making it ideal for someone who can manage financial detail with consistency and discretion. The successful candidate will bring practical Sage 300 experience, a strong grasp of billing and payment activity, and the ability to stay organized in a fast-paced office environment.<br><br>Responsibilities:<br>• Oversee the accounts receivable process from invoice creation through payment posting and account balancing.<br>• Issue customer billing accurately and on schedule while maintaining complete supporting documentation.<br>• Record cash receipts, electronic payments, and credit card activity in Sage 300 with a high degree of accuracy.<br>• Track outstanding balances, communicate with customers regarding past-due accounts, and address billing concerns promptly.<br>• Maintain customer account information and prepare aging schedules and other receivables reports for internal review.<br>• Contribute to month-end close by reconciling receivables data and assisting with reporting deadlines.<br>• Partner with internal teams such as sales, operations, and leadership to investigate and resolve invoice-related issues.<br>• Support regular payroll processing by reviewing timesheets, validating payroll details, and entering adjustments when needed.<br>• Respond to payroll-related questions, maintain confidential records, and assist with payroll reporting, audits, and compliance deadlines.
  • 2026-10-27T14:53:46Z
Collections Specialist
  • Victor, NY
  • onsite
  • Temporary / Contract
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
  • 2026-10-14T11:23:37Z
Manager of Strategic Partnerships
  • Waukesha, WI
  • onsite
  • Permanent / Full Time
  • 75000.00 - 78000.00 USD / Yearly
  • We are looking for a Manager of Strategic Partnerships to strengthen external relationships and expand collaboration opportunities for an organization based in Waukesha, Wisconsin. This role is ideal for someone who can blend relationship management, service excellence, and business development to create lasting value with partner organizations. The successful candidate will guide strategic initiatives, support revenue-generating efforts, and ensure partners receive a high level of engagement and responsiveness.<br><br>Responsibilities:<br>• Build and maintain strong relationships with key partner organizations to support long-term collaboration and mutual success.<br>• Lead partnership strategies that increase engagement, identify growth opportunities, and align with organizational goals.<br>• Serve as a primary point of contact for partner accounts, providing timely support and resolving issues with a customer-focused approach.<br>• Develop and present proposals, updates, and partnership plans that clearly communicate value and next steps.<br>• Coordinate fundraising-related partnership activities and help cultivate opportunities that contribute to organizational revenue objectives.<br>• Monitor partner performance, track account activity, and recommend improvements based on results and feedback.<br>• Work closely with internal teams to ensure commitments to partners are delivered effectively and consistently.<br>• Identify new strategic alliance opportunities within the market and support outreach efforts that broaden the organization’s network.
  • 2026-10-28T15:04:34Z
Collections Specialist
  • Dallas, TX
  • remote
  • Temporary / Contract
  • 28.00 - 31.25 USD / Hourly
  • <p>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.</p><p>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.</p><p>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.</p><p>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.</p><p>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.</p><p>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.</p><p>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.</p><p>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.</p>
  • 2026-10-22T18:58:44Z
Collections Specialist
  • Blue Ash, OH
  • onsite
  • Temporary / Contract
  • 21.85 - 24.00 USD / Hourly
  • We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.
  • 2026-10-08T16:58:42Z
Collections Specialist
  • Santa Fe Springs, CA
  • onsite
  • Temporary to Hire
  • 27.00 - 28.00 USD / Hourly
  • We are looking for a Collections Specialist to join a wholesale distribution organization in Santa Fe Springs, California. This Contract to permanent opportunity is ideal for someone with strong commercial collections experience who can manage receivables effectively while maintaining strong customer relationships. The person in this role will help improve cash flow, address account concerns, and support accurate reporting through consistent follow-up and detailed account review.<br><br>Responsibilities:<br>• Review a portfolio of assigned accounts each day to track payment activity and prioritize follow-up efforts.<br>• Analyze overdue balances and research account history to determine the cause of outstanding invoices or unpaid charges.<br>• Communicate with customers to secure prompt payment while maintaining a courteous and service-oriented approach.<br>• Investigate and resolve invoicing discrepancies, billing questions, and account-related concerns that may delay collection.<br>• Partner with customers and internal teams to address credit-related issues and support timely resolution of open balances.<br>• Maintain accurate account notes, payment updates, and status changes within internal records and databases.<br>• Compile collection activity summaries and prepare reports that highlight aging trends, recovery progress, and account risks.<br>• Support cash collection goals by following established procedures and escalating challenging accounts when appropriate.
  • 2026-11-09T23:28:42Z
Communcations Specialist
  • Raleigh, NC
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>We are seeking a detail-oriented and creative Communications Specialist to support internal and external communications initiatives. This role will focus on developing engaging content, maintaining consistent brand messaging, and executing communication strategies across multiple channels.</p><p><br></p><ul><li>Develop, write, and edit content for newsletters, emails, websites, social media, and marketing materials.</li><li>Support internal and external communication campaigns to ensure consistent brand messaging.</li><li>Manage and update website content, social media platforms, and other digital communication channels.</li><li>Collaborate with marketing, leadership, and cross-functional teams on communication initiatives.</li><li>Track communication performance and identify opportunities for improvement.</li></ul><p><br></p><p><br></p>
  • 2026-10-27T15:18:45Z
Medical Collections Specialist
  • Concord, NC
  • remote
  • Temporary / Contract
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a Medical Collections Specialist to support a high-volume Medicare claims review. This Long-term Contract position focuses on researching billed claims, confirming claim corrections through Medicare portals. The ideal candidate brings strong portal navigation skills, sharp attention to detail, and the ability to manage repetitive claim follow-up work with accuracy and consistency.</p><p><br></p><p>Responsibilities:</p><p>• Review Medicare claims in multiple payer portals to confirm whether void requests were submitted correctly and completed successfully.</p><p>• Investigate specialty claims to verify they were reprocessed under the appropriate tax ID and moved through the claims cycle accurately.</p><p>• Validate payment outcomes by checking that reimbursement was issued under the correct billing entity and documenting any discrepancies.</p><p>• Maintain detailed tracking logs and spreadsheets to monitor claim status, outstanding items, and resolution progress across a large inventory of accounts.</p><p>• Use Medicare administrative contractor portals, including systems such as WPS and Palmetto, to research claim activity and identify next steps.</p><p>• Follow repetitive daily workflows with a high level of precision while managing a significant volume of claim reviews.</p><p>• Escalate irregular claim findings, unresolved issues, or payment mismatches to the appropriate internal stakeholders for further action.</p><p>• Support cleanup efforts related to claims that were previously routed under the wrong tax ID and help drive accurate resolution.</p><p>• Coordinate claim follow-up activities during Eastern Time business hours, with some flexibility based on team needs.</p>
  • 2026-10-15T14:08:44Z
Project Manager
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are seeking an experienced Construction Project Manager to lead construction projects from initial planning through completion. This role is responsible for managing all aspects of project execution, including budgeting, scheduling, client communication, subcontractor coordination, procurement, and project closeout.</p><p> </p><p>The ideal candidate is a proactive leader who thrives in a fast-paced environment, can effectively manage multiple stakeholders, and has a strong understanding of construction operations, project financials, and team leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients throughout the project lifecycle.</li><li>Develop and maintain strong client relationships while managing expectations and project communications.</li><li>Define project scope, objectives, deliverables, schedules, and success metrics in collaboration with stakeholders.</li><li>Develop comprehensive project plans, timelines, and construction schedules.</li><li>Prepare project estimates, bids, and proposals.</li><li>Lead projects from preconstruction through execution, completion, and project closeout.</li><li>Coordinate internal teams, subcontractors, vendors, suppliers, and field personnel.</li><li>Ensure projects are completed safely, on schedule, within budget, and in compliance with project requirements.</li><li>Manage project budgets, forecasts, cost tracking, and financial reporting.</li><li>Monitor project performance and identify risks, delays, or cost impacts.</li><li>Implement corrective actions and change management processes when necessary.</li><li>Review project documentation including contracts, RFIs, submittals, permits, change orders, and closeout materials.</li><li>Allocate resources effectively to maximize project efficiency and performance.</li><li>Conduct regular project status meetings and provide updates to clients, leadership, and stakeholders.</li><li>Review and approve project-related invoices and support billing processes.</li><li>Analyze project outcomes, identify lessons learned, and recommend process improvements.</li><li>Track key project metrics, profitability, and overall performance.</li><li>Support quality assurance efforts and ensure work meets contractual and regulatory requirements.</li><li>Travel to project sites as needed to oversee progress, resolve issues, and support teams.</li><li>Mentor project staff and foster a collaborative, high-performing work environment.</li><li>Support additional projects and responsibilities as assigned.</li></ul><p><br></p>
  • 2026-10-29T14:44:09Z
Sr. Specialist, Influencer Marketing
  • New Albany, OH
  • onsite
  • Permanent / Full Time
  • 80000.00 - 110000.00 USD / Yearly
  • We are looking for a Senior Specialist, Influencer Marketing to lead creator-focused initiatives that strengthen brand visibility and deepen customer engagement for a leading apparel organization in New Albany, Ohio. This role partners with internal marketing, creative, legal, product, and media teams, as well as agencies and creator talent, to bring integrated campaigns to life. The ideal candidate combines strategic thinking, strong project leadership, and a sharp understanding of influencer trends to deliver measurable results across seasonal programs, events, and ambassador initiatives.<br><br>Responsibilities:<br>• Shape and expand the brand’s influencer and creator network by developing partnership strategies that support broader marketing priorities and seasonal objectives.<br>• Plan and execute creator-led campaigns from concept through launch, including brief development, calendar management, agency coordination, product distribution, and performance tracking.<br>• Organize influencer participation for brand events, photoshoots, and multi-day experiences by overseeing talent selection, logistics, content expectations, and post-campaign analysis.<br>• Lead the ongoing development of the brand ambassador program, guiding community growth, engagement efforts, and program effectiveness while providing direction to supporting team members.<br>• Review influencer content and campaign deliverables to confirm alignment with brand standards, messaging goals, and compliance requirements.<br>• Build and maintain strong relationships with creators, agencies, and external vendors while evaluating new partnership opportunities and managing potential brand risk.<br>• Partner with product and merchandising teams to create effective gifting and seeding plans that highlight priority items and support campaign storytelling.<br>• Negotiate agreements with creators, agencies, and vendors to secure effective partnerships that balance brand objectives, timelines, and budgets.<br>• Collaborate across PR, social, paid media, affiliate, e-commerce, and brand strategy teams to align creator content with cross-channel campaigns and maximize reach.<br>• Own program reporting by setting success metrics, delivering recurring performance updates, identifying insights, and recommending test-and-learn opportunities based on market trends and campaign outcomes.
  • 2026-11-03T18:38:51Z
Collections Specialist
  • Fort Mill, SC
  • onsite
  • Temporary / Contract
  • 26.00 - 29.00 USD / Hourly
  • We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
  • 2026-10-28T18:14:09Z
Call Center Specialists
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
  • 2026-10-19T15:18:46Z
Collections Specialist
  • Ronkonkoma, NY
  • onsite
  • Permanent / Full Time
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a part time Collections Specialist to support accounts receivable operations for a manufacturing business in Islandia, New York. This role focuses on reducing outstanding balances, maintaining accurate account records, and working with customers and internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collections and account reconciliation, along with a practical understanding of credit-related processes and accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee open receivables for multiple business entities and take timely action to address overdue customer balances.</p><p>• Contact customers regularly by phone and email to secure payment commitments and follow through on past-due accounts.</p><p>• Analyze unresolved account items such as credits, returns, deductions, short payments, and other variances to determine the cause and next steps.</p><p>• Keep thorough and current records of collection efforts, customer interactions, and account updates within company systems.</p><p>• Review aging reports to identify priority accounts and organize daily collection activity based on risk and payment status.</p><p>• Partner with internal departments and external customers to research discrepancies and bring outstanding invoices to resolution.</p><p>• Prepare or coordinate account credits, adjustments, and related documentation when corrections are needed.</p><p>• Raise unresolved or severely delinquent accounts for further review when standard collection efforts do not produce results.</p><p>• Provide additional support on accounting and receivables-related tasks as business needs require.</p>
  • 2026-10-30T11:08:52Z
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