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548 results for Customer Success Specialist in Html

Accounts Receivable Specialist
  • Bloomington, MN
  • onsite
  • Temporary / Contract
  • 22.16 - 25.66 USD / Hourly
  • We are looking for an Accounts Receivable Specialist to support daily cash application and receivables activities for a busy finance function in Bloomington, Minnesota. This Long-term Contract opportunity is well suited for someone who enjoys detail-oriented transactional work, can stay organized in a fast-paced setting, and is comfortable managing a sizable volume of payment activity. The ideal candidate will bring a strong accuracy mindset, sound judgment when resolving routine discrepancies, and the ability to work independently while following established accounting practices.<br><br>Responsibilities:<br>• Record and apply incoming customer payments to the correct accounts using Oracle Fusion, ensuring transactions are posted with precision.<br>• Review routine payment variances, identify the source of discrepancies, and elevate more complex exceptions to the appropriate team members.<br>• Maintain complete and organized records of cash activity, account updates, and supporting transaction details.<br>• Process a large queue of receivable items efficiently while preserving a high standard of accuracy and timeliness.<br>• Adhere to defined accounting controls, internal procedures, and confidentiality expectations when handling customer and financial data.<br>• Monitor daily cash receipt activity and support accurate reconciliation of posted payments.<br>• Assist with billing and related accounts receivable functions as needed to help keep workflows current and balanced.
  • 2026-11-03T19:38:43Z
Organic Social Content Manager
  • Halesite, NY
  • remote
  • Permanent / Full Time
  • 78000.00 - 80000.00 USD / Yearly
  • <p>We're partnering with an innovative food brand seeking an <strong>Organic Social Content Manager</strong> to lead organic social strategy, content creation, community engagement, and influencer support across Instagram, TikTok, Facebook, YouTube, X, and emerging platforms.</p><p>This role is ideal for a strategic and hands-on social marketer who can develop content calendars, create engaging short-form video, grow online communities, and support brand awareness and ecommerce growth.</p><p>Key Responsibilities</p><ul><li>Own and execute organic social strategy across all major platforms.</li><li>Manage content calendars aligned with promotions, launches, and business goals.</li><li>Create and publish social content, including short-form video, graphics, Stories, captions, and repurposed content.</li><li>Monitor social channels, engage with customers, and foster community growth.</li><li>Support influencer identification, outreach, and creator partnerships.</li><li>Leverage customer reviews, UGC, testimonials, and brand mentions to build credibility and engagement.</li><li>Write blogs, website copy, recipes, and other content marketing assets.</li><li>Collaborate cross-functionally to support ecommerce, marketing, sales, and partnership initiatives.</li><li>Utilize AI tools to improve content development and workflow efficiency.</li></ul><p><br></p>
  • 2026-10-22T00:48:44Z
Part Time Collections Specialist
  • Toledo, OH
  • onsite
  • Permanent / Full Time
  • 26000.00 - 31000.00 USD / Yearly
  • We are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact.<br><br>Responsibilities:<br>• Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence.<br>• Review account status and payment history to determine appropriate collection actions and next steps.<br>• Work with customers to arrange payment solutions that align with company guidelines and account conditions.<br>• Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines.<br>• Maintain complete and accurate records of collection activity, customer interactions, and payment commitments.<br>• Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts.<br>• Apply established collection procedures while ensuring a courteous and respectful customer experience.<br>• Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
  • 2026-10-30T20:04:23Z
Corporate Accounting Manager
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles.  Shad is partnering with a Central Houston client that is looking for a Corporate Accounting Manager. This candidate can come from public accounting or industry but the foundation for measuring success will be on the candidates technical accounting knowledge. This person will support financial accounting but will be point person for technical accounting issues related to ASC 842 and ASC 606.  Candidate will working for a dynamic and proven leadership team that has a foundation for growing their team. Candidate must have Bachelor’s Degree, 7 plus year’s experience, CPA a plus and prior public accounting working with public or private equity backed clients. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Corporate Accounting Manager in the subject line.</p>
  • 2026-10-13T13:48:46Z
Logistics Customer Service
  • Columbia City, IN
  • onsite
  • Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.<br><br>Responsibilities:<br>• Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.<br>• Monitor and track orders, booking freight appointments to meet delivery deadlines.<br>• Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.<br>• Optimize supply chain procedures to improve delivery quality and efficiency.<br>• Maintain accurate records of orders, inventory levels, suppliers, and customer information.<br>• Oversee warehouse stock levels and generate reports, such as cut reports, as required.<br>• Communicate with customers to provide updates on the status of their orders and address inquiries.<br>• Collaborate with team members to streamline logistics operations and resolve any issues promptly.
  • 2026-11-02T14:33:42Z
Customer Service Representative
  • Fayetteville, AR
  • onsite
  • Temporary to Hire
  • 15.20 - 17.60 USD / Hourly
  • We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns.<br>• Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up.<br>• Maintain daily activity records that support productivity monitoring and highlight performance trends.<br>• Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution.<br>• Support team-led initiatives such as testing activities and customer support projects as assigned by leadership.<br>• Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards.<br>• Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information.<br>• Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
  • 2026-10-07T15:38:59Z
Customer Service Representative
  • Lakewood, NJ
  • onsite
  • Temporary to Hire
  • 21.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations.<br><br>Responsibilities:<br>• Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing.<br>• Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed.<br>• Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements.<br>• Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests.<br>• Establish and maintain dealer records, distribute dealer application materials, and support account setup activities.<br>• Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate.<br>• Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions.<br>• Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
  • 2026-11-05T18:48:45Z
Sales Support Representative
  • Exton, PA
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-10-15T18:18:41Z
Customer Service Representative
  • Plano, TX
  • onsite
  • Temporary / Contract
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential.<br><br>Responsibilities:<br>• Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing.<br>• Review stock levels and communicate product availability to customers so expectations are set clearly and early.<br>• Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status.<br>• Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions.<br>• Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support.<br>• Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments.<br>• Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes.<br>• Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
  • 2026-10-20T17:48:46Z
Environmental, Health, & Safety Manager
  • Perth Amboy, NJ
  • onsite
  • Permanent / Full Time
  • 130000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Environmental, Health, & Safety Manager to lead compliance and workplace safety efforts across multiple manufacturing sites, with primary responsibility based in New Jersey. This position will shape and advance environmental, health, and safety programs by strengthening procedures, training, documentation, and site accountability. The role also partners with operational and quality leaders to prepare for audits, maintain regulatory readiness, and promote a culture of continuous improvement.</p><p><br></p><p>Benefits: Medical, Dental, Vision, PTO, 401k</p><p><br></p><p>Responsibilities:</p><p>• Direct environmental, health, and safety activities for two New Jersey facilities while providing guidance and oversight to additional locations to support consistent standards across the network.</p><p>• Build and enhance EHS programs by refining policies, work instructions, training materials, and recordkeeping practices to improve compliance and operational performance.</p><p>• Establish a long-range safety strategy with measurable objectives, defined timelines, and clear ownership for implementation at each site.</p><p>• Maintain audit and compliance documentation in a complete, organized, and inspection-ready state for social responsibility, customer, and regulatory reviews.</p><p>• Coordinate all phases of internal and external audits, including readiness assessments, mock reviews, corrective action planning, and follow-up on outstanding findings.</p><p>• Partner with quality leadership during audit preparation by managing assigned compliance sections and serving as a knowledgeable resource during assessments.</p><p>• Develop and deliver safety training initiatives, including orientation for new permanent employees, while working with HR to schedule sessions and maintain accurate employee training records.</p><p>• Lead emergency preparedness efforts by updating response plans, organizing drills, and ensuring readiness for hazardous material events and workplace incidents.</p><p>• Conduct site inspections, investigate incidents and near misses, analyze safety trends, and drive corrective and preventive actions through completion.</p><p>• Monitor regulatory obligations, permits, certifications, budgets, and key performance indicators, and provide regular updates to senior leadership.</p>
  • 2026-11-05T18:58:41Z
Customer Service Representative
  • East Syracuse, NY
  • onsite
  • Temporary to Hire
  • 21.00 - 23.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
  • 2026-10-16T14:43:42Z
Collections Specialist
  • Altadena, CA
  • remote
  • Temporary / Contract
  • 19.79 - 25.00 USD / Hourly
  • We are looking for a Collections Specialist to support accounts receivable efforts for a Long-term Contract position based in California. In this role, you will manage business-to-business collections, communicate with customers regarding outstanding balances, and help resolve payment issues to keep receivables current. This opportunity is well suited for someone who can work independently, stay organized in a fast-paced setting, and maintain attentive client interactions while meeting collection targets.<br><br>Responsibilities:<br>• Review open receivables and prioritize outreach to customers with overdue balances.<br>• Contact business clients by phone and email to secure payment commitments and follow through on unresolved accounts.<br>• Investigate invoice concerns, billing questions, and payment differences to support timely resolution.<br>• Partner with accounting, customer support, and sales teams to address issues affecting account payment status.<br>• Record collection activity, customer communications, and account updates accurately within internal systems.<br>• Reconcile customer account balances and assist with payment posting or cash application tasks when needed.<br>• Identify seriously past-due accounts and raise them for further review or escalation when appropriate.<br>• Track progress against assigned collection objectives and complete follow-up within required deadlines.
  • 2026-11-09T22:43:44Z
Customer Service Representative
  • North Billerica, MA
  • onsite
  • Temporary / Contract
  • 20.00 - 26.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery.<br><br>Responsibilities:<br>• Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently.<br>• Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details.<br>• Partner with internal sales staff and other team members to align customer needs with service availability and next steps.<br>• Enter and maintain customer orders and service information with a high level of accuracy in company systems.<br>• Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support.<br>• Monitor open requests and proactively address issues that could affect response times or customer satisfaction.<br>• Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
  • 2026-11-02T18:28:41Z
Customer Service Representative
  • Louisville, KY
  • onsite
  • Temporary to Hire
  • 20.59 - 23.84 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
  • 2026-11-02T17:08:48Z
Sales Support Coordinator
  • Wilmington Nt, DE
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-11-06T16:34:05Z
IT Project Manager (Fully Remote)
  • White Plains, NY
  • onsite
  • Temporary / Contract
  • 43.00 - 50.00 USD / Hourly
  • <p><strong>IT Project Manager (Fully Remote)</strong></p><p><br></p><p><strong>Work Location:</strong> Remote</p><p><strong>Client Location: </strong>White Plains, NY </p><p><strong>Employment Type:</strong> 6-Month Contract (Potential for Extension or Conversion)</p><p><strong>Compensation:</strong> $90,000 - $100,000 (Hourly Equivalent) </p><p><strong>Benefits:</strong> Medical, Dental, Vision, 401(k), Paid Time Off Accrual, and Holiday Pay</p><p><strong>Schedule: </strong>40 Hours Weekly (Monday- Friday) </p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking an experienced Project Manager to support enterprise technology initiatives within a growing organization undergoing continued systems modernization and process improvement efforts.</p><p>This individual will be responsible for leading projects focused on CRM platforms, enterprise applications, workflow automation, operational improvements, customer engagement technologies, and digital transformation initiatives. The ideal candidate will possess strong project leadership skills, experience managing cross-functional teams, and the ability to collaborate effectively with both technical and non-technical stakeholders.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead multiple technology and business initiatives from project initiation through implementation and post-deployment support.</li><li>Develop and maintain project schedules, timelines, resource plans, budgets, and project documentation.</li><li>Monitor project progress, identify risks and dependencies, and drive issue resolution to ensure successful outcomes.</li><li>Manage CRM implementation, enhancement, migration, integration, and optimization initiatives.</li><li>Coordinate efforts between business stakeholders, analysts, software development teams, infrastructure teams, vendors, and third-party implementation partners.</li><li>Facilitate project meetings, working sessions, governance reviews, and executive status updates.</li><li>Serve as the primary liaison between business leaders and technical teams to ensure alignment on priorities, goals, and deliverables.</li><li>Create and maintain project dashboards, status reports, RAID logs, and stakeholder communications.</li><li>Support application modernization, process improvement, and operational efficiency initiatives across multiple departments.</li><li>Develop change management and communication plans to support user adoption and project success.</li><li>Coordinate training and readiness activities associated with new system implementations and business process changes.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Identify opportunities to improve project management processes, governance standards, and team collaboration.</li><li>Utilize Agile, Waterfall, or Hybrid project management methodologies based on project requirements.</li><li>Manage vendor relationships, implementation partners, statements of work, and project deliverables.</li><li>Promote continuous improvement and best practices across project teams and business stakeholders.</li></ul><p><br></p>
  • 2026-10-16T20:48:49Z
HR Generalist/Office Manager
  • Honolulu, HI
  • onsite
  • Permanent / Full Time
  • 70000.00 - 85000.00 USD / Yearly
  • <p><strong>HR Generalist/Office Manager</strong></p><p>Robert Half is partnering with a respected professional services organization to identify an experienced HR Generalist/Office Manager who thrives in a fast-paced, people-focused environment.</p><p><br></p><p>This is a highly visible role responsible for overseeing day-to-day office operations, human resources administration, payroll processing, vendor management, technology coordination, and employee support. The ideal candidate is resourceful, proactive, and comfortable wearing multiple hats while serving as a trusted internal resource for leadership and staff.</p><p><br></p><p><u>Key Responsibilities</u></p><p>Human Resources & Payroll</p><ul><li>Manage the full employee lifecycle, including recruiting, onboarding, benefits administration, performance management, employee relations, and offboarding.</li><li>Prepare and process semi-monthly payroll through ADP and ensure accurate payroll records and reporting.</li><li>Coordinate payroll adjustments such as terminations, final paychecks, leave-related pay, garnishments, and benefits deductions.</li><li>Maintain HR records and support compliance with applicable employment laws and company policies.</li><li>Assist leadership with employee engagement initiatives, policy updates, and HR-related projects.</li></ul><p>Office Operations</p><ul><li>Oversee daily office functions to ensure a productive and professional work environment.</li><li>Manage office procedures, documentation, and operational processes.</li><li>Support leadership with special projects, reporting, and administrative initiatives.</li><li>Serve as a key point of contact for employee questions and operational support.</li></ul><p>Vendor Management & Procurement</p><ul><li>Coordinate relationships with office, technology, and service vendors.</li><li>Support contract renewals and identify opportunities for cost savings and operational improvements.</li><li>Research products, software platforms, and service providers, presenting recommendations, costs, and implementation considerations to leadership.</li><li>Resolve vendor-related issues and advocate for the organization's interests when service or contract concerns arise.</li><li>Monitor vendor performance and identify alternative solutions when necessary.</li></ul><p>Team & Administrative Support</p><ul><li>Provide guidance and oversight to administrative support staff.</li><li>Help establish priorities, workflows, and service expectations across the office.</li><li>Foster a collaborative, customer-service-oriented workplace culture.</li><li>Support company meetings, communications, presentations, and internal initiatives.</li></ul><p>Technology Coordination & End-User Support</p><ul><li>Serve as the first point of contact for common technology issues and employee troubleshooting needs.</li><li>Assist employees with basic software, hardware, mobile device, email, video conferencing, and connectivity issues.</li><li>Coordinate with external IT providers on escalated support requests, system updates, and technology projects.</li><li>Research technology solutions and make recommendations to improve efficiency and user experience.</li><li>Maintain technology-related documentation and assist with user training when needed.</li></ul>
  • 2026-10-23T01:58:42Z
Customer Service Representative
  • Pittsburgh, PA
  • onsite
  • Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
  • 2026-10-13T15:23:44Z
Customer Service Representative
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a Customer Service Representative to support vendor and client account servicing for a Long-term Contract opportunity in Richmond, Virginia. This role is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains a strong focus on accuracy in customer records. The position will involve regular outbound outreach, detailed documentation, and close coordination with internal teams to help keep account setup and payment-related processes moving efficiently.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment information.<br>• Guide customers through payment methods, registration steps, and account setup expectations in a clear and detail-focused manner.<br>• Enter new information and revise existing records accurately within company databases and account management platforms.<br>• Record conversations, status updates, and planned next steps to maintain complete and organized account histories.<br>• Reconnect with vendors and clients when applications are incomplete or when additional details are needed to finalize account setup.<br>• Audit account information for consistency and investigate discrepancies through research and direct customer contact.<br>• Partner with cross-functional teams to address account concerns and support timely issue resolution.<br>• Consistently achieve performance expectations related to call activity, service quality, productivity, and customer experience.
  • 2026-11-05T21:54:11Z
Credit & Risk Manager (Construction & Federal Contracting)
  • Tysons, VA
  • onsite
  • Permanent / Full Time
  • 130000.00 - 170000.00 USD / Yearly
  • <p><strong>Credit & Risk Manager | Construction & Federal Contracting | Tysons Corner</strong></p><p>Are you a proactive risk leader with strong construction credit expertise? We’re looking for a <strong>Credit & Risk Manager</strong> to lead enterprise-wide credit, payment protection, and risk management programs across commercial, federal, and construction projects.</p><p>This is a high-impact role focused on <strong>protecting assets, reducing bad debt exposure, preserving lien and bond rights, and strengthening financial safeguards throughout the project lifecycle</strong>. Rather than traditional collections, this position centers on <strong>early risk identification, sound credit decisions, and proactive issue prevention</strong>.</p><p>What You’ll Do</p><p><strong>Credit Analysis & Customer Qualification</strong></p><ul><li>Perform in-depth credit evaluations for customers and project opportunities</li><li>Analyze financial statements, trade references, bank references, and credit reports</li><li>Set credit limits, payment terms, and internal risk ratings</li><li>Maintain customer risk classifications and ongoing monitoring processes</li><li>Identify emerging risks and recommend mitigation strategies</li></ul><p><strong>Construction & Project Risk Management</strong></p><ul><li>Assess owner solvency, project funding sources, and payment security</li><li>Evaluate bonds, financing arrangements, and contractual protections</li><li>Review subcontractor risk and payment security, including surety bonding and Subcontract Default Insurance (SDI)</li><li>Partner with Legal, Contracts, Operations, Finance, and Risk teams to reduce exposure</li><li>Support vendor and subcontractor risk tracking through risk management systems</li></ul><p><strong>Lien Rights & Payment Protection</strong></p><ul><li>Administer processes that preserve lien rights, bond claim rights, and statutory payment protections</li><li>Ensure timely notices, filings, and supporting documentation are completed accurately</li><li>Coordinate with legal counsel on enforcement actions when needed</li><li>Track notice deadlines, filing requirements, and claim status across active projects</li></ul><p><strong>Lien Waiver & Release Management</strong></p><ul><li>Oversee issuance, review, and tracking of lien waivers and releases</li><li>Maintain controls around conditional and unconditional releases</li><li>Ensure documentation is complete and compliant</li></ul><p><strong>Project Lifecycle Oversight</strong></p><ul><li>Make sure payment protections are established from project award through closeout</li><li>Monitor billing activity, payment trends, contract changes, and other risk indicators</li><li>Escalate concerns quickly and recommend corrective action</li></ul><p><strong>Accounts Receivable Risk Support</strong></p><ul><li>Help resolve disputes and payment issues before they impact collections</li><li>Review delinquent accounts and recommend risk mitigation steps</li><li>Focus on preventing receivable problems rather than routine collections activity</li></ul><p><br></p><p>If you’re ready to take ownership of a critical function that helps safeguard project profitability and supports smart growth, this could be an excellent next step in your career.</p>
  • 2026-10-30T20:38:46Z
Fixed Asset Manager
  • Joplin, MO
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p>Regulated Utility Property Accountant</p><p>Position Summary</p><p>Our client is seeking an experienced <strong>Regulated Utility Property Accountant</strong> to support property accounting activities within a regulated utility environment. This role is responsible for utility plant accounting, fixed asset accounting, rate case support, regulatory reporting, and plant-related information requests. The individual will partner closely with accounting, operations, engineering, project management, and regulatory teams to ensure accurate reporting and compliance with regulatory requirements.</p><p>This position requires a highly proactive professional who can operate independently, take ownership of deliverables, and drive assignments to completion with minimal oversight. The successful candidate will be comfortable working in an environment where some processes are evolving and will be expected to identify gaps, ask questions, document procedures, and establish sustainable processes.</p><p>Key Responsibilities</p><ul><li>Perform utility property accounting activities in support of regulated utility operations.</li><li>Maintain and analyze utility plant, construction work in progress (CWIP), fixed assets, retirements, transfers, and capital project accounting.</li><li>Support rate case preparations by gathering, validating, organizing, and reconciling plant and asset-related data.</li><li>Compile and provide supporting information for regulatory filings and information requests.</li><li>Coordinate with engineering, operations, project managers, regulatory affairs, and accounting personnel to obtain documentation and explanations supporting utility plant balances.</li><li>Research accounting issues and proactively follow up with stakeholders to resolve outstanding items and drive projects forward.</li><li>Develop, document, and improve accounting processes and procedures where formal documentation is limited or nonexistent.</li><li>Take assignments from concept through execution, requiring minimal direction while maintaining accuracy and timeliness.</li><li>Support Month-End Close (MEC), Quarter-End Close (QEC), and Year-End Close (YEC) activities related to property accounting and fixed assets.</li><li>Assist with annual regulatory filings and reporting requirements, including periods of increased activity surrounding January regulatory submissions.</li><li>Adapt to changing priorities and effectively balance day-to-day accounting responsibilities with regulatory and rate case support initiatives.</li><li>Build strong working relationships across multiple departments and serve as a trusted accounting resource for both financial and operational stakeholders.</li><li>Communicate effectively with non-accounting personnel to obtain information, explain accounting requirements, and facilitate collaboration.</li></ul><p><br></p>
  • 2026-10-22T22:28:47Z
Customer Service Representative
  • Tracy, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care.<br><br>Responsibilities:<br>• Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information.<br>• Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner.<br>• Create and process purchase orders for materials and supplies needed to support production schedules.<br>• Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed.<br>• Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance.<br>• Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality.<br>• Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
  • 2026-10-18T09:53:42Z
Product Manager
  • Exton, PA
  • onsite
  • Permanent / Full Time
  • 180000.00 - 220000.00 USD / Yearly
  • We are looking for a Product Manager to join a Services organization and help shape platform capabilities that support infrastructure-focused software solutions. This position combines strategic product leadership with strong cross-functional partnership, connecting technical platform services with business needs across internal product groups. The role is ideal for someone who can turn complex stakeholder input into clear priorities, practical roadmaps, and measurable customer value.<br><br>Responsibilities:<br>• Partner with engineering, product, and business teams to connect platform capabilities with the needs of infrastructure-focused solutions and customer use cases.<br>• Convert domain-specific challenges and opportunities into clear product priorities, actionable requirements, and well-defined delivery plans.<br>• Build strong working relationships with internal stakeholders to understand goals, constraints, and long-term business drivers that influence platform direction.<br>• Evaluate where capabilities should reside within the broader technology ecosystem, considering scalability, reuse, and adoption across multiple products.<br>• Guide discussions among diverse stakeholders to reach informed decisions that balance technical feasibility, customer benefit, and business strategy.<br>• Manage product activities such as roadmap planning, backlog refinement, prioritization, and coordination with Agile delivery teams.<br>• Champion transparent communication and a collaborative team environment that encourages trust, alignment, and shared ownership of outcomes.<br>• Travel as needed to support global collaboration, stakeholder engagement, and effective coordination across time zones.
  • 2026-10-08T19:18:45Z
Business Development Officer
  • Fife, WA
  • onsite
  • Permanent / Full Time
  • 90000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a Business Development Officer to expand maintenance service business across the Fife, Washington market. This role is ideal for a relationship-driven sales specialist who understands mechanical and plumbing service environments and can quickly build credibility with commercial clients. The position is primarily remote, with regular local travel to client locations and occasional visits to the office, and offers strong quarterly commission potential for consistent performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and carry out a territory growth strategy focused on securing recurring maintenance agreement business.</p><p>• Generate new leads through outreach efforts, referrals, networking, and ongoing market analysis to uncover strong opportunities.</p><p>• Maintain accurate records of prospect interactions, next steps, pipeline activity, and revenue projections.</p><p>• Build a healthy book of business by developing and advancing a sales pipeline valued at or above established targets.</p><p>• Connect with key stakeholders such as facility leaders, property managers, engineers, business owners, and operations teams to understand service needs.</p><p>• Arrange and lead introductory discussions and on-site facility reviews to identify maintenance opportunities.</p><p>• Develop and deliver tailored service agreement proposals for mechanical and plumbing maintenance programs.</p><p>• Advise customers on maintenance solutions that strengthen equipment performance, minimize operational interruptions, and support cost control.</p><p>• Negotiate contract terms in a way that supports customer value while protecting pricing standards and profitability goals.</p><p><br></p><p>The salary range for this position is $90k to $130k. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 5 days of paid sick leave and 9 paid holidays per calendar year.</p>
  • 2026-10-23T23:48:45Z
Senior Client Services Representative
  • San Diego, CA
  • remote
  • Temporary / Contract
  • 42.00 - 56.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>Our client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul><p><br></p>
  • 2026-10-23T18:58:45Z
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