<p>We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments</p><p>• Review account histories, billing details, and payment activity to identify collection issues and determine next steps</p><p>• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements</p><p>• Work closely with internal teams to resolve billing discrepancies that may delay account payment</p><p>• Monitor assigned accounts and prioritize collection activities to improve recovery results</p><p>• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance</p><p>• Apply collection procedures consistently while delivering attentive customer service during all interactions</p>
<p>We are looking for a <strong>Collections Specialist </strong>to support a financial institution on a contract basis. The position focuses on maintaining account performance, resolving delinquency issues, and delivering effective customer interactions while working a 40-hour week.</p><p><br></p><p><strong>Collection Specialist Responsibilities:</strong></p><p>• Manage a portfolio of past-due consumer and commercial accounts, following established collection practices to reduce delinquency.</p><p>• Contact customers by phone and written correspondence to discuss outstanding balances, secure payment commitments, and document all collection activity accurately.</p><p>• Review account histories and billing details to identify payment issues, recommend next steps, and support timely resolution.</p><p>• Coordinate with internal teams to address account discrepancies, update records, and ensure collection efforts align with institutional policies.</p><p>• Monitor repayment arrangements and follow up consistently to improve account recovery and maintain service standards.</p><p>• Apply banking or credit union collection procedures while handling sensitive financial conversations with care and discretion.</p>
<p>We are looking for a Business to Business Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Santa Fe Springs, California. This position is ideal for someone with strong commercial collections experience who can balance persistence with professionalism while helping maintain healthy customer accounts. The role focuses on following up on open balances, researching payment issues, and partnering with customers and internal teams to improve collection results.</p><p><br></p><p>Responsibilities:</p><p>• Review a portfolio of customer accounts each day to track aging balances and prioritize collection activity.</p><p>• Reach out to customers regarding past-due invoices and drive prompt payment through consistent, thorough follow-up.</p><p>• Research account history, billing records, and prior transactions to determine the cause of outstanding balances.</p><p>• Address invoice disputes and payment concerns by coordinating with the appropriate internal stakeholders and customers.</p><p>• Investigate and help resolve credit-related issues that may affect collection timelines or account standing.</p><p>• Maintain accurate notes, payment updates, and status changes within account records and related databases.</p><p>• Prepare regular reports that summarize collection efforts, account trends, and progress against assigned goals.</p><p>• Support cash collection objectives by managing workload effectively and escalating higher-risk accounts when needed.</p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
We are looking for a detail-oriented Collections Specialist to support receivables activities for a service-focused organization. This Contract position is ideal for someone who can manage collection efforts effectively while maintaining strong customer relationships. The role focuses on resolving outstanding balances, monitoring account status, and helping improve cash flow through consistent follow-up and accurate documentation.<br><br>Responsibilities:<br>• Contact commercial and consumer accounts regarding past-due balances and work toward timely payment resolution<br>• Review aging reports and prioritize collection activity based on account status, risk, and payment history<br>• Document all collection efforts, customer communications, and repayment arrangements in the appropriate systems<br>• Collaborate with billing and internal teams to investigate account discrepancies and support accurate account resolution<br>• Negotiate payment plans when appropriate while following company policies and established collection procedures<br>• Monitor open receivables and escalate delinquent accounts as needed to support recovery efforts<br>• Provide attentive customer service while handling sensitive payment discussions with tact and accuracy
<p>We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.</p><p><br></p><p>In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow.</p><p><br></p><p>If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate customer and distributor credit worthiness.</p><p>• Assess credit risk in granting credit terms and establish credit lines.</p><p>• Collect from all our customers and record payments.</p><p>• Communicate via email and telephonically with customers, vendors, and Ockers employees.</p><p>• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.</p><p>• Create AR reports and work both internally and externally to keep accounts current.</p><p>• Keep information in an organized and accessible system for review and backup.</p><p>• Perform other duties as requested.</p><p><br></p><p>Required Experience:</p><p>• 5+ years' experience in a Collections role</p><p>• Bachelor's degree or experience equivalent</p><p>• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities</p><p>• Experience with ERP systems and proficiency in Excel and Outlook</p><p>• Strong internal and external customer service abilities</p>
<p><strong>Strong collections isn't about making calls all day. It's about getting results.</strong></p><p>A growing North County distribution company is seeking a <strong>Collections Specialist</strong> to manage a portfolio of commercial customer accounts and help improve cash flow while maintaining positive business relationships. This position is ideal for someone who is comfortable discussing outstanding balances, investigating payment delays, and working with customers to find practical solutions. You'll partner with accounts receivable, sales, and customer service to resolve disputes and prevent small billing issues from turning into long-overdue accounts.</p><p><br></p><p>The company is looking for someone who can balance persistence with professionalism. You'll have ownership of your assigned accounts, visibility into aging trends, and the opportunity to help improve collection procedures.</p><p><strong>What you'll be responsible for:</strong></p><ul><li>Manage a portfolio of business-to-business customer accounts.</li><li>Review aging reports and prioritize past-due invoices for follow-up.</li><li>Contact customers by phone and email regarding outstanding balances.</li><li>Secure payment commitments and follow up to ensure agreed-upon payments are received.</li><li>Research short payments, unapplied cash, billing disputes, and account discrepancies.</li><li>Coordinate with billing and AR teams to resolve invoice issues.</li><li>Partner with sales and customer service when account disputes require additional support.</li><li>Document collection activity, customer conversations, and payment arrangements.</li><li>Escalate seriously delinquent or high-risk accounts according to company procedures.</li><li>Assist with credit holds and account reviews when appropriate.</li><li>Prepare aging summaries and collection status reports for management.</li><li>Identify recurring payment delays and recommend ways to improve collection performance.</li></ul>
<p>We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for handling the collections process, monitoring aging reports, following up on outstanding invoices, and more. If you are looking for a new opportunity, this might be the role for you! </p><p> </p><p>Responsibilities:</p><p>• Review delinquent accounts and determine appropriate collection actions.</p><p>• Contact customers regarding past-due accounts and negotiate payment arrangements.</p><p>• Process customer payments and update account information accurately.</p><p>• Monitor and manage aging reports to prioritize past-due accounts.</p><p>• Document all collection activities accurately in the company's account management system.</p>
We are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services.<br><br>Responsibilities:<br>• Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment.<br>• Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions.<br>• Support receivables for multiple advertising offerings, including print, digital, creative, and other related services.<br>• Maintain detailed account records, document collection efforts, and track progress on delinquent balances.<br>• Communicate professionally with clients to address payment issues while preserving strong business relationships.<br>• Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables.<br>• Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a long-term contract opportunity based in Pasadena, Texas. This position focuses on business-to-business collections within a commercial environment and will work closely with customers and internal teams to help maintain timely payment activity and accurate account records. The ideal candidate brings experience in collections for construction or industrial clients and is comfortable managing vendor-related updates while working within rental management systems.<br><br>Responsibilities:<br>• Contact business customers regarding outstanding balances and follow up consistently to secure timely payment.<br>• Review customer accounts, investigate past-due invoices, and resolve billing or payment discrepancies in coordination with internal teams.<br>• Maintain accurate notes, collection status updates, and supporting documentation within account records and system tools.<br>• Process vendor maintenance activities and ensure related information is current, complete, and properly documented.<br>• Work within rental management software to monitor account activity, update records, and support day-to-day collections workflows.<br>• Communicate professionally with customers to negotiate payment arrangements and reduce delinquent balances.<br>• Partner with billing, credit, and operations teams to address account issues that may delay collections.<br>• Prepare routine reports on collection efforts, aging trends, and account status for management review.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.
<p>We are looking for a <strong>Collections Specialist</strong> to support accounts receivable and payment recovery efforts for a cleaning industry organization in Omaha, Nebraska. This Long-term Contract position is ideal for someone who can balance clear customer communication with accurate billing follow-up and strong record management. The role will focus on resolving past-due balances, maintaining collection activity documentation, and helping keep billing operations organized and current.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.</p><p>• Review account histories, billing details, and payment records to identify discrepancies and determine appropriate collection actions.</p><p>• Maintain accurate documentation of collection activity, customer conversations, disputes, and promised payment dates in internal systems.</p><p>• Work closely with billing and internal support teams to address invoice issues, reconcile account concerns, and improve payment turnaround.</p><p>• Monitor aging reports and prioritize delinquent accounts based on risk, balance size, and follow-up timelines.</p><p>• Process account updates, enter payment-related information, and ensure records remain current and complete.</p><p>• Escalate unresolved or high-risk accounts according to established collection procedures and company guidelines.</p>
We are looking for a Collections Specialist to join our team in Rollingwood, Texas for a Contract position. This opportunity is suited for someone who can manage account follow-up with professionalism, maintain strong communication with customers, and support healthy cash flow through consistent collection efforts. The role focuses on both commercial and consumer accounts, with an emphasis on accurate documentation, timely outreach, and effective coordination around billing and payment activity.<br><br>Responsibilities:<br>• Manage collection activities across commercial and consumer accounts, ensuring timely follow-up on outstanding balances.<br>• Communicate with customers by email and other appropriate channels to resolve past-due invoices and secure payment commitments.<br>• Review account status, billing records, and payment history to identify issues affecting collections and recommend next steps.<br>• Maintain accurate notes, updates, and account details in NetSuite and related systems to support clear tracking of collection efforts.<br>• Partner with internal teams to address billing discrepancies, payment delays, and customer concerns that may impact account resolution.<br>• Monitor aging reports and prioritize outreach based on risk, delinquency level, and collection deadlines.<br>• Apply established collection procedures while preserving positive customer relationships and supporting compliance standards.
<p>We are looking for a detail-oriented Part Time Collections Specialist to join our team in Greenwood Village, Colorado on a Contract basis. This role focuses on managing receivables, communicating with customers about outstanding balances, and supporting timely payment resolution across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle collection activities professionally while maintaining positive customer relationships. This role is fully remote but you MUST be local to Colorado. </p><p><br></p><p>Responsibilities:</p><p>• Contact customers regarding overdue balances and guide them through payment resolution for both commercial and consumer accounts.</p><p>• Review aging reports and account activity to prioritize collection efforts and reduce outstanding receivables.</p><p>• Investigate billing concerns, reconcile discrepancies, and coordinate with internal teams to support accurate account balances.</p><p>• Document collection interactions, payment commitments, and account updates in the appropriate systems.</p><p>• Monitor adherence to established collection procedures and escalate accounts when additional action is required.</p><p>• Work closely with credit and billing teams to support account review, dispute resolution, and risk assessment.</p><p>• Track payment trends and provide updates on collection status, unresolved issues, and recovery progress.</p>
We are looking for a Collections Specialist to support receivables and payment recovery efforts for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collection activities, resolving past-due accounts, and helping maintain healthy cash flow through effective customer outreach. The ideal candidate brings a strong understanding of credit and collection practices, billing follow-up, and account resolution while maintaining a high level of customer service.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.<br>• Review aging reports and account histories to prioritize collection efforts and follow up on delinquent invoices.<br>• Investigate billing questions, payment discrepancies, and account issues to support timely collections.<br>• Document collection activity, payment commitments, and account status updates accurately within internal records.<br>• Partner with billing, credit, and customer service teams to address disputes and remove barriers to payment.<br>• Monitor customer accounts for risk indicators and escalate unresolved or high-priority items when appropriate.<br>• Support ongoing collection processes by maintaining organized records and adhering to established procedures.
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable activity for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on managing outstanding balances, improving cash flow performance, and partnering with internal teams and customers to resolve payment obstacles efficiently. The ideal candidate brings strong collections experience, sound judgment, and the ability to work across billing, dispute resolution, and account reconciliation processes.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and drive progress toward established monthly cash collection targets.<br>• Contact customers regarding overdue balances, obtain specific payment commitments with agreed amounts and dates, and document follow-up activity accurately in Oracle.<br>• Review aging reports and weekly account priorities to organize outreach, focus on high-risk balances, and maintain an effective daily collection strategy.<br>• Investigate customer questions related to delinquent invoices by providing statements, invoice support, and account details needed to move payment forward.<br>• Identify the underlying reason for delayed payment, apply the appropriate resolution category, and update account status as new information becomes available.<br>• Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, short payments, and account discrepancies through completion.<br>• Reconcile remittance information and account activity using spreadsheets and reporting tools, while identifying unapplied or misapplied cash and coordinating corrections.<br>• Work within customer billing and accounts payable portals to submit documentation, confirm invoice receipt, secure purchase order details, and verify expected payment timing.<br>• Monitor collection trends, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or outside placement when appropriate.<br>• Support strategic account collection efforts by aligning communication and next steps with account stakeholders and leadership teams.
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a Contract position based in Fort Mill, South Carolina. This role focuses on managing outstanding balances, strengthening payment follow-up efforts, and partnering with internal teams and customers to resolve issues that delay payment. The ideal candidate brings strong collection experience, sound judgment, and the ability to work with data, billing records, and customer communications in a fast-paced advertising environment.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivables and work toward meeting established monthly cash collection targets.<br>• Proactively contact customers regarding overdue balances, obtain firm payment commitments with specific dates and amounts, and document all updates accurately in Oracle.<br>• Review aging reports and weekly account lists to prioritize collection efforts by risk, balance size, and delinquency status, then execute a focused daily outreach plan.<br>• Investigate customer questions related to outstanding invoices by providing statements, billing details, and supporting documentation as needed.<br>• Identify the reason behind delayed payments, apply the appropriate classification, and update account records so collection activity reflects current account conditions.<br>• Partner with account leaders and credit management on high-visibility accounts to align communication plans and improve recovery outcomes.<br>• Drive resolution of disputes, deductions, short payments, and billing issues by coordinating with billing, sales, service operations, and cash application teams until the item is cleared or formally closed.<br>• Analyze spreadsheets, remittance details, and payment records to reconcile balances, locate unapplied or misapplied cash, and help ensure corrections are completed promptly.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and verify expected payment timing.<br>• Monitor recurring payment barriers, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or external recovery when appropriate and supported by documentation.
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
<p>We are looking for a Collections Specialist to immediately join a team on a contract basis with the potential for a permanent role. This position focuses on managing account receivables, communicating with customers regarding outstanding balances, and helping maintain steady cash flow through timely follow-up. The ideal candidate brings experience across commercial and consumer collections, along with a solid understanding of billing and credit-related collection practices.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers by phone, email, and other approved channels to follow up on overdue invoices and unresolved account balances.</p><p>• Review account activity to identify delinquent payments, document collection efforts, and determine appropriate next steps for resolution.</p><p>• Work with internal teams to research billing concerns, clarify discrepancies, and support accurate account reconciliation.</p><p>• Apply established collection procedures to both commercial and consumer accounts while maintaining a consistent customer experience.</p><p>• Monitor payment commitments and follow through with customers to encourage timely resolution of outstanding obligations.</p><p>• Maintain complete and up-to-date records of communications, account status changes, and collection outcomes in internal systems.</p><p>• Escalate complex or high-risk accounts when necessary and support efforts to reduce aging receivables.</p><p>• Contribute to consistent cash collection results by prioritizing accounts effectively and managing a high-volume workload.</p>
<p>We are looking for a Collections Specialist to support accounts receivable, billing, and customer account follow-up for a retail organization in Hawaii. This Contract position is ideal for someone who combines strong financial accuracy with excellent communication skills and can manage multiple priorities in a fast-paced environment. The role will focus on maintaining timely invoicing, monitoring outstanding balances, and helping ensure clean and accurate receivables records. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activities, including issuing invoices, distributing account statements, and recording incoming payments accurately.</p><p>• Follow up on past-due balances through careful customer outreach and consistent collection efforts across commercial and consumer accounts.</p><p>• Maintain customer account records by reviewing billing details, updating account information, and resolving discrepancies in a timely manner.</p><p>• Prepare and review aging reports, billing summaries, and other receivables-related documentation to support financial oversight.</p><p>• Assist with month-end activities by reconciling account details, supporting subledger accuracy, and contributing to a smooth closing process.</p><p>• Help validate financial data through bank reconciliation support and careful review of payment transactions.</p><p>• Produce reporting tied to billing status, account activity, and cost tracking to improve operational visibility for internal stakeholders.</p><p>• Use systems such as QuickBooks and spreadsheet tools to organize receivables data, track collection progress, and support reporting needs.</p>
We are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact.<br><br>Responsibilities:<br>• Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence.<br>• Review account status and payment history to determine appropriate collection actions and next steps.<br>• Work with customers to arrange payment solutions that align with company guidelines and account conditions.<br>• Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines.<br>• Maintain complete and accurate records of collection activity, customer interactions, and payment commitments.<br>• Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts.<br>• Apply established collection procedures while ensuring a courteous and respectful customer experience.<br>• Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on reducing outstanding balances, improving cash flow, and maintaining strong client relationships through timely follow-up and issue resolution. The ideal candidate will bring a disciplined approach to collections, strong analytical skills, and the ability to work across teams to resolve billing and payment obstacles.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward achieving monthly cash collection targets.<br>• Contact customers regarding overdue balances, obtain specific payment commitments, document updates in Oracle, and monitor each commitment through payment completion.<br>• Review aging reports and prioritized worklists to organize daily outreach efforts based on risk, balance size, and delinquency status.<br>• Investigate client questions related to outstanding invoices and provide supporting documentation such as statements, billing details, and invoice copies.<br>• Identify the underlying causes of delayed payment, apply accurate account status tracking, and keep collection notes and reason codes current.<br>• Partner with billing, cash application, sales, service operations, and leadership teams to resolve disputes, deductions, and payment discrepancies until closure.<br>• Reconcile remittances, short payments, and account activity by analyzing spreadsheets and account data, including correction of unapplied or misapplied cash.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order information, and verify expected payment timing.<br>• Recognize recurring payment barriers, perform root cause analysis, and suggest process improvements that support faster and more consistent collections.<br>• Escalate high-risk accounts with documentation-backed recommendations for credit action, service interruption, write-off, or external recovery when appropriate.