519 Results for Call Center Specialist Jobs in Html

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Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-10-01T13:48:45Z

Call Center Specialist

Honolulu, HI
onsite
Temporary / Contract
26.92 - 31.17 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support a leading organization in the energy and natural resources industry. This long-term contract position is ideal for someone who enjoys helping customers, navigating service-related questions, and delivering clear, attentive support in a busy contact center setting. The person in this role will manage a wide range of account and service requests while ensuring each interaction is handled accurately and efficiently. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to incoming calls from customers and provide timely assistance with questions, concerns, and service needs.• Complete service-related transactions such as starting new accounts, updating customer information, arranging deposits, and processing disconnection requests.• Investigate and resolve issues involving billing, payments, energy usage, and general account activity.• Record customer interactions and account changes carefully within internal service and account management systems.• Deliver solutions to customer concerns by gathering information, reviewing account details, and following established service procedures.• Provide an attentive and courteous experience during high-volume periods while maintaining accuracy and responsiveness.• Support account maintenance tasks and related administrative activities, including documentation and digital record handling when needed.
2026-10-01T20:25:30Z

Call Center Specialist

Estero, FL
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Call Center Specialist to support food safety operations for a leading organization in the food and food processing industry in Estero, Florida. This long-term Contract position will serve as a key point of contact for customer and consumer inquiries while helping maintain compliance with food safety expectations, regulatory obligations, and documentation standards. The role is ideal for someone who combines strong customer service skills with experience in food safety, audit coordination, and cross-functional communication. Responsibilities:• Respond to customer and consumer questions related to food safety matters with professionalism, accuracy, and timely follow-up.• Maintain food safety records, reports, and supporting documentation to help ensure readiness for internal reviews and external requests.• Coordinate corrective action activities by tracking issues, gathering details, and following through on resolution steps.• Support audit preparation and post-audit follow-up by organizing materials and assisting with compliance-related action items.• Review supplier and grower information to confirm alignment with company food safety expectations and applicable standards.• Complete customer questionnaires and requests for information by compiling clear, accurate, and well-documented responses.• Monitor compliance requirements across food safety programs and help ensure procedures reflect current regulatory and customer expectations.• Use customer service platforms and Microsoft Office tools to document interactions, manage case details, and communicate updates effectively.
2026-09-28T21:38:44Z

Call Center Specialist

Malvern, PA
onsite
Temporary / Contract
23.00 - 23.00 USD / Hourly
We are looking for an Order Fulfillment Representative to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment. Responsibilities:• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.• Enter, review, and maintain customer account information to support accurate records and efficient service.• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.
2026-09-24T19:33:47Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
31.00 - 35.00 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for a detail-oriented customer service specialist who can manage urgent and routine calls, gather accurate details, and direct the appropriate response teams with sound judgment. The role requires strong communication, careful documentation, and the ability to stay composed while handling fast-moving situations in a healthcare environment. Responsibilities: • Monitor incoming radio and call activity, assess each situation, and coordinate additional support when safety-related issues arise. • Receive emergency and non-emergency requests, collect complete incident details, and route work to the appropriate facilities, security, or response personnel. • Enter service requests, updates, and incident information into the designated management system while keeping logs and work orders accurate and current. • Apply established procedures consistently to ensure critical response steps are completed thoroughly and without delay. • Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel. • Communicate key updates during shift handoffs so incoming team members are informed of ongoing issues, priorities, and unresolved items. • Review active workflows to confirm service requests are being handled with attention to detail, efficiently, and within expected response standards. • Serve as a point of coordination among supervisors, facilities teams, security staff, and other internal partners involved in incident response.
2026-10-05T23:13:44Z

Call Center Representative

Dallas, TX
remote
Temporary / Contract
18.00 - 24.00 USD / Hourly
Position OverviewOur client is seeking a customer-focused and motivated Call Center Representative to join their team. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with inquiries, resolving issues, and delivering exceptional service. The ideal candidate is a strong communicator who thrives in a fast-paced environment and enjoys helping customers.Responsibilities<ul><li>Answer high-volume inbound customer calls professionally and efficiently</li><li>Resolve customer inquiries, concerns, and service issues</li><li>Document customer interactions accurately in company systems</li><li>Follow up with customers regarding open issues or requests</li><li>Maintain service level and quality standards</li><li>Research and troubleshoot customer concerns</li><li>Escalate complex issues appropriately</li><li>Support various administrative and customer service functions as needed</li></ul>
2026-10-12T16:58:43Z

Call Center Agent

San Diego, CA
remote
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Insurance Call Center Representative to support policyholders, answer insurance-related inquiries, and provide exceptional service in a fast-paced call center environment. This individual will serve as a primary point of contact for customers, assisting with policy questions, account updates, claims inquiries, and general insurance needs while ensuring accurate documentation and timely resolution. The ideal candidate has strong communication skills, a professional phone presence, and the ability to navigate multiple systems while delivering a positive customer experience. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound calls from policyholders, prospective customers, and other insurance-related contacts.</li><li>Respond to inquiries regarding insurance policies, coverage details, billing, payments, claims status, and account information.</li><li>Provide accurate information and guidance while adhering to company policies, procedures, and applicable regulations.</li><li>Assist customers with policy updates, personal information changes, payment processing, and other account maintenance requests.</li><li>Document customer interactions, inquiries, and resolutions accurately in the customer relationship management (CRM) system.</li><li>Research and resolve customer concerns, escalating complex issues to the appropriate department when necessary.</li><li>Deliver professional, empathetic, and solutions-oriented customer service, particularly when handling sensitive or stressful situations.</li><li>Navigate multiple software platforms simultaneously while maintaining accuracy and efficiency.</li><li>Meet established performance metrics, including call quality, customer satisfaction, productivity, and attendance.</li><li>Follow established scripts, quality assurance guidelines, data privacy requirements, and compliance procedures.</li><li>Collaborate with team members and supervisors to improve service delivery and customer satisfaction.</li><li>Participate in ongoing training related to insurance products, systems, and customer service best practices.</li></ul>
2026-10-16T17:03:59Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-09-17T15:14:17Z

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-10-13T15:18:41Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T17:18:45Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
Job Summary We are seeking a professional, dependable, and customer-focused Customer Service Representative to join our call center team in Wilmington, Delaware. This is a fully onsite role requiring attendance 5 days per week. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of inbound and outbound calls while providing excellent service to customers. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries regarding products, services, account information, billing, or general support needs.</li><li>Resolve customer issues efficiently and accurately while maintaining a high level of customer satisfaction.</li><li>Document customer interactions, concerns, and resolutions in the appropriate systems.</li><li>Escalate complex issues to supervisors or other departments as needed.</li><li>Follow call center procedures, scripts, and quality standards.</li><li>Meet performance goals related to call volume, response time, accuracy, and customer service.</li><li>Assist with follow-up calls, emails, or other communications as required.</li><li>Maintain up-to-date knowledge of company products, services, and policies.</li><li>Collaborate with team members and leadership to support overall service goals.</li></ul>
2026-10-07T15:28:43Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-09-18T12:54:08Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21.00 - 21.00 USD / Hourly
We are looking for a Healthcare Call Center Representative to support a busy healthcare environment in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who stays composed in a fast-paced setting, communicates with empathy, and can direct high volumes of incoming calls with accuracy and discretion. In this role, you will help shape a positive patient experience by responding promptly, identifying urgent needs, and ensuring callers reach the right department or resource. Responsibilities: • Manage a high volume of incoming calls each shift while maintaining a detail-oriented, courteous, and efficient approach. • Evaluate each caller’s needs quickly and connect them to the appropriate department, team, or service without unnecessary delay. • Respond to emergency codes, alarms, and other life-safety events by following established communication protocols. • Deliver urgent overhead or system-wide announcements clearly and accurately when required. • Use switchboard technology, telecommunications equipment, and related digital applications effectively to support daily operations. • Protect sensitive information by handling all caller interactions with a strong commitment to confidentiality and privacy standards. • Support effective communication with diverse patient populations by adapting tone, language, and approach to meet individual needs. • Remain calm during difficult or high-pressure interactions and escalate issues appropriately when immediate attention is needed.
2026-10-05T23:48:44Z

Customer Service Representative

Delray Beach, FL
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
Are you a customer-focused professional with call center or administrative experience? We're hiring a Customer Service Representative for a fast-paced Delray Beach office. This role combines outbound calling, research, data entry, and clerical support. Responsibilities:<ul><li>Make outbound calls to DMVs and government agencies to obtain and verify information</li><li>Process paperwork, maintain accurate records, and update internal systems</li><li>Handle clerical tasks, document review, and follow-up communication to ensure timely processing</li></ul>
2026-10-09T17:08:42Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative for a fast-paced call center environment. This role is responsible for handling a high volume of inbound and/or outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive customer experience.The ideal candidate will have strong communication skills, patience, problem-solving abilities, and the ability to thrive in a structured, performance-driven setting. Key Responsibilities<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner</li><li>Assist customers with inquiries related to accounts, products, services, orders, or billing</li><li>Resolve customer issues efficiently while maintaining a high level of service</li><li>Escalate complex concerns to the appropriate department when necessary</li><li>Document customer interactions accurately in CRM or customer service systems</li><li>Meet call center metrics related to response time, quality, and customer satisfaction</li><li>Follow company policies, scripts, and service procedures</li><li>Collaborate with team members and supervisors to support service goals</li><li>Perform additional customer support or administrative tasks as assigned</li></ul>
2026-10-02T15:38:47Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-09-24T15:53:47Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.50 - 22.00 USD / Hourly
We are seeking a customer-focused Customer Service Representative to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul>
2026-10-02T15:38:47Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin through a Long-term Contract opportunity. This position focuses on delivering helpful, timely service to callers while accurately processing customer information and orders. The ideal candidate is comfortable working in a call center setting, handling a steady volume of inbound interactions, and providing attentive support across multiple customer needs. Responsibilities: • Respond to incoming calls with empathy and a strong focus on customer satisfaction. • Enter orders and customer details accurately while maintaining organized and up-to-date records. • Assist individuals with questions, requests, and service-related concerns in a clear and efficient manner. • Manage high-volume call activity in a structured call center environment while meeting service expectations. • Place outbound calls when follow-up is needed to confirm information, resolve issues, or provide updates. • Document customer interactions thoroughly to ensure continuity and accurate account handling.
2026-09-29T20:33:45Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16.00 - 17.00 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to Permanent opportunity is ideal for someone who enjoys helping others, managing a high volume of inquiries, and delivering accurate information across multiple channels. In this role, you will contribute to a mission-driven organization by providing thoughtful service, documenting interactions carefully, and ensuring each customer experience is handled with respect and efficiency. This position is on-site with hours being 9:30am-6:00pm Monday-Friday. Responsibilities:• Respond to incoming customer inquiries by phone and other communication channels while providing courteous, solution-focused support• Navigate multiple applications and internal systems at the same time to research questions, update records, and complete service requests accurately• Investigate customer issues, identify practical resolutions, and route more complex matters to the appropriate team when necessary• Record call details, account updates, and case activity with a high level of accuracy and attention to detail• Maintain a calm and attentive approach during challenging interactions, using effective listening and de-escalation techniques• Adapt to updated procedures, changing priorities, and new tools while continuing to meet service expectations• Collaborate with coworkers and supervisors to share information, resolve concerns, and support daily team goals• Follow scheduled shifts consistently and contribute to dependable coverage for customers and internal operations
2026-10-15T16:18:44Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Francisco, California on a Contract basis. In this role, you will support customers by providing clear guidance, addressing questions thoroughly, and helping each interaction move forward efficiently. The ideal candidate brings a service-focused approach, maintains dependable queue coverage, and contributes to a smooth application and support experience for every customer. Responsibilities: • Assist customers through inbound and outbound interactions, offering clear direction and ensuring they understand next steps without feeling rushed. • Handle customer inquiries with accuracy and completeness, gathering the right information and providing well-informed responses on the first interaction whenever possible. • Enter and update order or application details carefully to reduce delays, minimize incomplete submissions, and keep records current. • Monitor open cases and follow up proactively so pending items continue moving toward resolution instead of remaining stalled. • Maintain consistent availability during scheduled hours, including reliable on-queue presence and timely attendance. • Respond constructively to feedback, adjust performance based on coaching, and apply guidance to improve service quality. • Support call center operations by documenting conversations thoroughly and escalating issues appropriately when additional assistance is needed.
2026-10-14T15:58:40Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul>
2026-10-01T22:48:46Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-09-30T20:38:46Z

Customer Service Representative I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for a dependable Customer Service Representative I to support a local government call center. This long-term contract position is ideal for someone who communicates clearly, handles high-volume inbound inquiries effectively, and maintains accurate records while delivering responsive service. The person in this role will help residents and callers by addressing questions, documenting interactions, and ensuring each request is routed or resolved appropriately. Responsibilities: • Respond to inbound calls from residents and other callers, providing courteous and timely assistance on a wide range of service-related questions. • Record caller information, concerns, and outcomes accurately in the appropriate systems to maintain complete and organized service documentation. • Enter and update data with close attention to detail so that customer records remain current and reliable. • Resolve routine inquiries during the initial interaction whenever possible, and direct more complex matters to the appropriate department or team. • Maintain a consistent, detail-oriented approach when managing a high volume of calls in a structured call center environment. • Follow established service procedures, call handling standards, and documentation guidelines to support operational consistency. • Provide clear information to callers regarding processes, next steps, and available resources to promote a positive customer experience.
2026-09-18T15:28:43Z

Customer Service Representative

San Bernardino, CA
onsite
Temporary / Contract
23.00 - 23.00 USD / Hourly
Member Services Representative / Healthcare Customer Service Representative Position Summary We are seeking a customer-focused Member Services Representative to provide exceptional support to health plan members. This role serves as the primary point of contact for members, assisting with inquiries related to benefits, eligibility, claims, provider networks, and healthcare coverage. The ideal candidate will possess strong communication skills, healthcare customer service experience, and the ability to navigate multiple systems while maintaining compliance with HIPAA regulations. Key Responsibilities Answer high-volume incoming calls from health plan members in a detail oriented and courteous manner. Provide accurate information regarding benefits, eligibility, claims status, provider networks, and healthcare coverage. Assist members in resolving issues, escalating concerns when appropriate, and ensuring timely follow-up. Explain plan policies, procedures, and available healthcare services in a clear and understandable manner. Document all member interactions accurately within CRM and related systems. Research and resolve member inquiries while maintaining established service levels. Collaborate with internal departments, providers, and claims teams to facilitate issue resolution. Maintain compliance with HIPAA regulations, company policies, and confidentiality requirements. Deliver exceptional customer service while demonstrating patience, empathy, and professionalism. Perform data entry and administrative duties related to member account updates and case documentation. Key Skills Customer Service Inbound Call Center Healthcare Support Insurance Verification Claims Inquiry Resolution Benefits & Eligibility CRM Systems Data Entry HIPAA Compliance Problem Solving Communication Skills Attention to Detail Member Relations Multitasking
2026-10-08T20:48:45Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T23:08:52Z

519 results for Call Center Specialist in Html