470 Results for Call Center Specialist Jobs in Html

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Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers in San Francisco, California in a Contract position. In this role, you will create a positive service experience by listening carefully, providing accurate guidance, and helping each customer move through the application or order process efficiently. The ideal candidate is dependable during scheduled hours, confident handling high call volumes, and open to feedback that strengthens performance and service quality. Responsibilities: • Respond to inbound customer calls with professionalism, clarity, and a solutions-focused approach. • Place outbound calls as needed to gather missing details, provide updates, and help move customer requests toward completion. • Guide customers through forms, applications, or order-related questions so submissions are accurate and complete the first time. • Enter and update customer information carefully in internal systems while maintaining strong attention to detail. • Monitor open or pending requests and follow up promptly to reduce delays and keep cases progressing. • Remain available and consistently on queue during scheduled working hours, including the core 9:00 a.m. to 3:00 p.m. coverage period. • Apply coaching and performance feedback quickly to improve call handling, accuracy, and overall customer experience.
2026-11-05T22:28:46Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will provide responsive service, handle inquiries with professionalism, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance tailored to each inquiry. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates to customers. • Enter orders accurately into internal systems while confirming information and resolving discrepancies. • Address service-related questions and concerns by identifying needs and guiding customers toward appropriate solutions. • Maintain detailed and organized records of customer interactions, transactions, and follow-up activities. • Support a fast-paced call center environment by managing multiple inquiries efficiently while meeting service expectations.
2026-10-22T13:38:44Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15.00 - 15.00 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T17:48:45Z

Customer Service Representative

Pittsburgh, PA
remote
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.
2026-10-29T16:08:45Z

Medical Customer Service Representative

Ithaca, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T14:23:42Z

Customer Service Representative

Lynnwood, WA
onsite
Temporary to Hire
24.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel. Responsibilities:• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.• Coordinate logistics and materials for company visits, trade school outreach, and event participation.• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule
2026-10-28T15:53:46Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:53:44Z

Bilingual Customer Service Representative

Victor, NY
remote
Temporary / Contract
25.00 - 26.50 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul>
2026-10-28T12:38:46Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-09T13:48:44Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T14:18:45Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance. Responsibilities: • Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude. • Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time. • Record customer details and enter information carefully to maintain complete and accurate documentation. • Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution. • Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues. • Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage. • Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
2026-10-07T21:34:09Z

Customer Service Representative

San Diego, CA
remote
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our nonprofit organization is seeking a compassionate and service-oriented Customer Service Representative to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization. Key Responsibilities:<ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul>
2026-11-07T00:13:44Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T15:33:44Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-11-06T22:33:42Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Customer Service Representative

South San Francisco, CA
onsite
Temporary to Hire
23.75 - 28.00 USD / Hourly
Robert Half is looking for a customer-focused professional who thrives in a fast-paced environment and enjoys making a difference in the community. We are partnering with an established sanitation and waste management organization seeking a dynamic, personable, and detail-oriented Customer Service Representative (CSR) to join its growing team! This is an excellent opportunity for someone who enjoys helping people, solving problems, and keeping daily operations running smoothly. As a key point of contact for customers, you will play an important role in delivering exceptional service, resolving inquiries, and ensuring a positive customer experience from the first interaction to the last. Key Responsibilities<ul><li>Serve as a primary point of contact for customers, responding to inquiries and requests via phone, email, text, and in-person interactions.</li><li>Assist customers with billing questions, payment processing, account updates, and general service inquiries.</li><li>Establish new customer accounts, maintain accurate records, and update account information within internal systems.</li><li>Investigate and resolve customer concerns, service disruptions, billing discrepancies, and other account-related issues in a timely and professional manner.</li><li>Communicate service information, answer questions, and provide clear solutions while maintaining a positive and customer-first approach.</li><li>Perform general administrative and clerical duties, including data entry, document management, filing, and other office support responsibilities.</li><li>Collaborate with internal departments and team members to ensure customer requests are addressed efficiently and service expectations are met.</li></ul>
2026-11-02T17:38:44Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-11-06T16:34:05Z

French Bilingual Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment. Key Responsibilities<ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul>
2026-10-23T14:33:44Z

Customer Service Representative

South San Francisco, CA
remote
Temporary / Contract
23.00 - 25.00 USD / Hourly
Robert Half is working with an extremely reputable company for an open Customer Service Representative role. The ideal candidate is customer-focused, organized, and solutions-oriented. This individual will serve as a primary point of contact for residential and commercial customers, providing exceptional service while assisting with service inquiries, account updates, billing questions, scheduling, and general administrative support. The ideal candidate is an excellent communicator who thrives in a fast-paced environment, enjoys helping people, and can effectively manage multiple priorities while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Serve as the primary point of contact for incoming customer inquiries via phone, email, and other communication channels.</li><li>Assist residential and commercial customers with questions regarding garbage collection, recycling, service schedules, missed pickups, and account information.</li><li>Research and resolve customer complaints, service disruptions, billing discrepancies, and collection-related issues in a timely and professional manner.</li><li>Process new service requests, account changes, cancellations, service adjustments, and customer information updates.</li><li>Coordinate with dispatch, drivers, operations, and other internal departments to communicate service requests and ensure timely resolution.</li><li>Maintain accurate customer records, document interactions, and update account information within internal databases and customer management systems.</li><li>Provide information regarding service policies, rates, recycling guidelines, and waste disposal procedures.</li><li>Assist with general administrative responsibilities, including data entry, filing, reporting, and processing customer documentation.</li><li>Follow up with customers regarding outstanding inquiries and ensure a high level of customer satisfaction.</li></ul>
2026-10-30T21:58:44Z

Customer Service Representative

Cincinnati, OH
remote
Temporary / Contract
19.00 - 23.00 USD / Hourly
Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.Responsibilities:<ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul>
2026-10-30T16:14:10Z

Customer service representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating effectively across multiple channels. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues in a timely and professional manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Escalate complex concerns to the appropriate team when needed</li><li>Provide product, service, and policy information to customers</li><li>Support efforts to improve customer satisfaction and service processes</li></ul>
2026-10-22T18:44:09Z

Customer Service Representative

Waupaca, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:53:44Z

Customer Service Representative

Wausau, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:28:45Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-16T13:33:42Z

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470 results for Call Center Specialist in Html