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Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
18.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries for a wholesale distribution organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays organized, and can manage customer interactions across phone, email, and mail channels. In this role, you will help resolve service concerns, document case details accurately, and coordinate timely follow-up for both routine and high-priority requests. Responsibilities: • Respond to incoming customer calls during assigned business hours and provide courteous, solution-focused assistance. • Enter and update customer information, service details, and case activity accurately in the company’s tracking system. • Manage written correspondence related to customer contacts, including letters and physical coupon fulfillment. • Coordinate retrieval requests for select consumer issues, including arranging expedited shipping for time-sensitive items when needed. • Handle email inquiries promptly and ensure each request is routed or resolved with appropriate follow-up. • Support complaint resolution by gathering necessary details, documenting outcomes, and helping de-escalate sensitive situations. • Maintain organized records of customer interactions and service materials to ensure accuracy and consistency. • Work across internal teams to help move consumer requests forward and keep projects or case actions on schedule.
2026-10-15T15:03:43Z

Customer Service Representative

Brisbane, CA
remote
Temporary / Contract
24.00 - 26.00 USD / Hourly
Our client, a well-established and growing logistics company in Brisbane, is seeking a Customer Service Representatives for a contract-to-hire opportunity. This role is ideal for a customer-focused professional who brings a strong service background, a positive attitude, and a genuine desire to learn and grow within a business. You’ll join a fast-paced environment where teamwork, adaptability, and a commitment to delivering excellent support are highly valued. Responsibilities: <ul><li>Delivering exceptional customer service via phone, email, and other communication channels. </li><li>Responding to customer inquiries, resolving issues, and ensuring a high-quality client experience. </li><li>Assisting with order management, shipment updates, and service-related requests. </li><li>Partnering with internal teams to support daily logistics and customer operations. </li><li>Maintaining accurate records and updating customer information in internal systems.</li><li>Supporting administrative tasks and contributing to overall team success. </li></ul>
2026-10-05T14:48:45Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-07T15:28:43Z

Customer Service Representative

Marysville, WA
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support library patrons through a long-term contract assignment. This fully onsite role is ideal for someone who brings patience, strong attention to detail, and a welcoming approach to every interaction. The position centers on helping visitors access services, answering questions clearly, and creating a positive experience across multiple service locations. Previous library experience is helpful, but success in this role will come from strong communication skills and a genuine commitment to public service. Responsibilities: • Assist patrons in person and by phone with questions, service requests, and general support needs in a courteous and efficient manner. • Deliver a warm, detail-oriented front-line customer experience that helps visitors feel welcomed and supported throughout their visit. • Respond to inbound inquiries accurately, provide clear information, and direct individuals to the appropriate resources or staff when needed. • Support daily service desk activities, including basic record updates, order or request entry, and routine administrative tasks related to patron services. • Work across more than one assigned location as needed to maintain consistent service coverage and operational support. • Handle a variety of customer interactions with patience and sound judgment, including high-volume periods and occasional challenging situations. • Maintain organized, accurate documentation while following established procedures, privacy expectations, and service standards. • Provide coverage for scheduled evening hours and one weekend day as part of the rotating service schedule.
2026-10-14T21:18:47Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

Customer Service Representative

Marinette, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:58:44Z

Customer Service Representative

Richmond, IN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Richmond, Indiana. This Long-term Contract position is ideal for someone who excels at supporting customers, managing order activity, and maintaining accurate information across multiple business systems. The role focuses on delivering responsive service, resolving order and product inquiries, and partnering with internal teams to ensure a smooth customer experience. Responsibilities:• Support authorized, detail-focused, and premier customer accounts by providing timely and accurate service for a wide range of inquiries.• Enter, update, and review customer orders in company systems, ensuring all order details are complete and accurate.• Prepare and issue order confirmations, while responding to requests related to pricing, product availability, and delivery timing.• Handle customer concerns and complaint cases through the appropriate internal platforms, following established service procedures.• Coordinate return authorizations, stock rotation requests, and adjustment allowance submissions in accordance with company guidelines.• Manage product expedite requests and assist with new item setup activities, including confirming item availability and shipment dates.• Recommend suitable product alternatives by using company resources, websites, and reference materials to address customer needs.• Communicate effectively with both internal departments and external customers, including support for consignment inventory requirements and special projects.• Assist with onboarding and training activities for new team members and participate in required company meetings. For immediate consideration, call 937.224.8326.
2026-10-15T21:21:58Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T23:18:44Z

Customer Service Representative

Kansas City, MO
onsite
Temporary to Hire
17.41 - 20.16 USD / Hourly
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment. Responsibilities: • Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions. • Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests. • Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines. • Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience. • Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand. • Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records. • Support inbound and outbound customer communication as needed to address pending items and confirm request completion. • Carry out additional service and administrative tasks that contribute to smooth daily operations.
2026-10-08T15:28:42Z

Customer Service Representative

Florence, KY
remote
Temporary / Contract
18.00 - 26.00 USD / Hourly
Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients throughout Northern Kentucky. If you enjoy helping customers, solving problems, and keeping things organized in a fast-paced environment, we’d love to connect with you!Responsibilities:<ul><li>Respond to customer inquiries by phone and email.</li><li>Process orders, update accounts, and enter information accurately.</li><li>Resolve customer concerns and coordinate with internal teams.</li><li>Track order status, shipments, and follow-up requests.</li><li>Maintain detailed records of customer interactions.</li></ul>
2026-10-13T16:28:44Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
18.00 - 18.50 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing-related operation in Lombard, Illinois. This Contract position is ideal for someone who communicates clearly, handles customer concerns effectively, and enjoys resolving issues in a fast-paced environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive service experience across phone and email channels. Responsibilities: • Respond to inbound calls promptly and courteously while maintaining a detail-oriented and service-focused approach. • Investigate customer questions related to photo enforcement programs and provide accurate, clear information to resolve concerns. • Record detailed summaries of customer interactions and outcomes in the designated tracking system each day. • Escalate complex or sensitive matters to the Team Lead quickly to support timely resolution. • Guide customers through payment transactions, including assistance with credit card processing for violation-related payments. • Monitor email and internal communication channels daily to stay informed and respond to service-related updates. • Perform administrative support tasks such as data entry, order-related updates, and other assigned customer service duties. • Support appointment scheduling or outbound follow-up communication when needed to address customer needs.
2026-10-20T14:58:44Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-10-09T07:04:06Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-10-14T22:43:43Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lombard, Illinois on a Contract basis. This role is suited for someone who communicates clearly, stays composed while handling a steady flow of customer interactions, and takes pride in delivering accurate support. The position focuses on assisting callers with program-related questions, processing payment support requests, and documenting each interaction thoroughly. Responsibilities: • Respond to incoming customer calls promptly and courteously while maintaining a detail-oriented and service-focused approach. • Investigate and resolve questions related to photo enforcement programs by gathering details and providing clear, accurate information. • Record complete and precise notes from each customer interaction in the appropriate system on a daily basis. • Elevate complex or sensitive concerns to the Team Lead quickly to support timely resolution. • Guide customers through credit card payment processes for violation-related transactions and confirm information carefully. • Review email and company communication channels each day to stay current on updates, procedures, and service expectations. • Perform additional support tasks as needed to help maintain efficient customer service operations.
2026-10-20T18:18:43Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance. Responsibilities: • Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude. • Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time. • Record customer details and enter information carefully to maintain complete and accurate documentation. • Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution. • Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues. • Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage. • Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
2026-10-07T21:34:09Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.00 - 23.00 USD / Hourly
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization. Responsibilities: • Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information. • Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance. • Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately. • Explain credit union products and available solutions clearly so members can make informed decisions about their needs. • Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems. • Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations. • Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards. • Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
2026-10-07T21:04:46Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-02T22:33:45Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Crandon, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:53:48Z

Customer Service Representative

Charleston, SC
onsite
Temporary to Hire
18.00 - 18.00 USD / Hourly
We are looking for a part-time Customer Service Representative to join a wholesale distribution team in Charleston, South Carolina on a contract-to-permanent basis. This position blends day-to-day customer support with operational coordination, making it ideal for someone who enjoys helping customers while keeping office activities organized and on track. The role requires strong communication, sound judgment, and the ability to move smoothly between service requests, order-related issues, and administrative priorities. Responsibilities:• Deliver timely, attentive assistance to customers across support platforms by addressing product questions, order concerns, return requests, warranty matters, and general account-related needs.• Manage incoming service desk activity and support tickets, ensuring each request is documented accurately, prioritized appropriately, and resolved or routed for further attention when necessary.• Prepare shipment documentation and coordinate outbound replacements, sample requests, approved returns, and warranty-related deliveries with accuracy and follow-through.• Provide support for customer interactions connected to online marketplace activity, product feedback channels, and returns workflows to help maintain a consistent service experience.• Recognize patterns in customer questions or recurring product issues and share insights with operations leadership to support service improvements and stronger customer retention.• Assist with customer service needs tied to new product introductions, helping ensure prompt communication and effective issue resolution during launch periods.• Maintain office readiness by tracking supplies, organizing shared spaces, receiving deliveries, and helping create a productive workplace environment.• Support administrative and operational tasks such as coordinating vendors, assisting with equipment needs, preparing for meetings or team events, and helping with onboarding or offboarding logistics.
2026-10-15T15:13:42Z

Customer Service Representative

Brick, NJ
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-10-09T19:34:07Z

Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T13:54:03Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T16:38:57Z

Customer Service Representative

Keshena, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Keshena, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T23:03:59Z

Customer Service Representative

Pittsfield, MA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support a busy financial services team in Pittsfield, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, resolving questions efficiently, and delivering a detail-oriented experience over the phone. The role focuses on handling high volumes of inbound communication, completing order-related tasks accurately, and maintaining dependable service standards in a fast-paced call center environment. Responsibilities:• Respond to incoming customer calls with courtesy, empathy, and clear communication.• Assist clients with service-related questions, account inquiries, and general support needs.• Enter and update order information accurately while following established procedures.• Make outbound calls when follow-up is needed to clarify requests or provide status updates.• Document customer interactions thoroughly to ensure accurate records and smooth issue resolution.• Resolve routine concerns promptly and escalate more complex matters to the appropriate team when necessary.• Maintain productivity and service quality expectations in a high-volume call center setting. Benefits for Temporary Employees May Include:<ul><li>Access to health benefits, including medical, dental, and vision options</li><li>Eligibility for retirement savings plans, where available</li><li>Paid holidays and/or sick time where applicable by law and eligibility</li><li>Online training and professional development resources</li></ul>
2026-10-19T21:48:45Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer contact environment within the gaming industry in Jersey City, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, stays composed under pressure, and enjoys helping customers with orders and account-related questions. The role focuses on delivering attentive service across inbound and outbound interactions while ensuring accurate information is captured and resolved efficiently. Responsibilities: • Handle a high volume of incoming customer calls and provide timely, courteous support for service-related inquiries. • Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on open issues. • Enter and update customer orders accurately in internal systems while maintaining strong attention to detail. • Resolve routine concerns by gathering information, identifying customer needs, and offering appropriate solutions. • Document call activity, order details, and service outcomes thoroughly to maintain complete records. • Escalate complex or sensitive matters to the appropriate team when issues require additional review or action. • Maintain service quality standards by communicating clearly and ensuring each interaction reflects a positive customer experience.
2026-10-19T19:38:45Z

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