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5 results for Customer Service Representative in Richmond, IN
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Harrison, OH
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- We are looking for a Customer Service Representative to support a manufacturing operation in Harrison, Ohio. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving issues efficiently, and working in a fast-paced environment with both inbound and outbound communication. The role requires strong judgment, clear communication, and the ability to balance order support, customer inquiries, and service performance goals.<br><br>Responsibilities:<br>• Handle a high volume of incoming and outgoing customer calls while maintaining professionalism, accuracy, and timely follow-up.<br>• Investigate customer questions, gather relevant details, and provide clear resolutions or practical alternatives based on each situation.<br>• Enter and update customer orders and service information accurately within company systems to support smooth daily operations.<br>• Develop positive customer relationships by responding with urgency, empathy, and a solutions-oriented approach.<br>• Coordinate with internal teams to address product, order, or service concerns and ensure customers receive consistent communication.<br>• Monitor personal and team performance expectations by working toward service levels, response targets, and quality standards.<br>• Participate in ongoing training to strengthen product knowledge, service techniques, and overall job performance.<br>• Apply basic mechanical and technical understanding when discussing products, troubleshooting concerns, or explaining next steps to customers.
- 2026-11-13T00:00:00Z
- Sharonville, OH
- onsite
- Temporary to Hire
- 23 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service.<br>• Enter new orders into internal systems, review details for accuracy, and update records as customer needs change.<br>• Assist customers with questions related to product availability, pricing, shipment timing, and order status.<br>• Provide general product guidance and help customers identify suitable solutions based on their requirements.<br>• Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment.<br>• Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process.<br>• Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved.<br>• Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
- 2026-11-13T00:00:00Z
- Greenfield, IN
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Batesville, IN
- remote
- Temporary to Hire
- 25 - 26 USD / Hourly
- We are looking for an Inside Sales Representative to join our team in a contract-to-permanent capacity. This role focuses on strengthening customer relationships, expanding revenue opportunities within existing accounts, and identifying new business prospects. The ideal candidate is energized by sales growth, communicates effectively across teams, and delivers a high-quality customer experience through consistent follow-up and account support.<br><br>Responsibilities:<br>• Build and maintain strong connections with current customers while pursuing new opportunities to expand account revenue.<br>• Drive sales performance by promoting products and services that increase overall business growth and deepen customer engagement.<br>• Manage an assigned portfolio of accounts, balancing day-to-day service needs with proactive outreach to uncover additional business.<br>• Record sales activity, outcomes, and customer feedback accurately in the company’s tracking system to support visibility and planning.<br>• Partner with leadership and cross-functional teams, including field sales, marketing, logistics, and credit, to deliver responsive and coordinated customer support.<br>• Contribute to sales planning efforts and participate in team meetings to share updates, market feedback, and performance insights.<br>• Monitor customer needs and buying patterns to identify opportunities for improved service and increased sales results.
- 2026-11-09T00:00:00Z