742 Results for Customer Service Representative Jobs in Html

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Customer Service Representative

Ross, CA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care. Responsibilities: • Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors. • Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression. • Share clear and accurate information about the company’s products, service locations, and general offerings. • Respond to customer questions about item availability and help guide visitors to appropriate solutions. • Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness. • Coordinate product sample requests with the appropriate teams and keep supporting records well organized. • Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event. • Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
2026-10-13T23:38:42Z

Customer Service Representative

San Bernardino, CA
remote
Temporary / Contract
19.00 - 23.00 USD / Hourly
A company in the medical and insurance industry is seeking a detail-oriented Customer Service Representative. This role involves answering insurance-related calls and providing accurate, professional support in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and assist with insurance-related questions.</li><li>Gather and accurately document caller information.</li><li>Route inquiries to the appropriate department when needed.</li><li>Manage a high volume of calls while maintaining professional customer service.</li><li>Maintain confidentiality when handling personal and insurance information.</li></ul>
2026-10-09T20:04:33Z

Customer Service Representative

South Holland, IL
onsite
Temporary / Contract
22.80 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Illinois. This contract position focuses on delivering responsive service, managing customer orders, and helping ensure a smooth experience from order receipt through shipment. The ideal candidate is organized, detail-focused, and comfortable working across teams to resolve questions, track order activity, and maintain strong customer relationships. Responsibilities:• Build strong day-to-day relationships with customers by providing timely, detail-oriented, and solution-focused support.• Enter and manage customer orders with a high degree of accuracy while maintaining reliable records in the order management system.• Send prompt order acknowledgements and follow up with customers to confirm receipt and clarify any discrepancies.• Act as a central point of contact for customer concerns by coordinating with internal teams to address product, delivery, and account-related issues.• Monitor service and fulfillment performance, prepare related reports, and share updates on order status and delivery results.• Work closely with logistics to maintain freight information and support compliance with customer-specific shipping agreements.• Review shipping activity and proactively communicate with customers or internal partners when orders are delayed or at risk of missing schedule commitments.• Prepare and maintain customer account reports, communicate relevant updates to customers and sales partners, and provide coverage for additional accounts when needed.• Verify order entry accuracy through daily cross-checks and assist with general follow-up correspondence and other assigned support tasks. The salary range for this position is $23/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-20T17:08:49Z

Healthcare Customer Service Representative

Nashua, NH
remote
Temporary / Contract
19.00 - 19.90 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Nashua, NH. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T23:33:46Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are seeking a customer service representative to provide excellent support to customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating across phone, email, and chat channels. Responsibilities:<ul><li>Respond to customer inquiries in a timely and professional manner</li><li>Resolve customer concerns and escalate complex issues when needed</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve service processes</li></ul>
2026-10-16T19:13:41Z

Customer Service Representative

East Syracuse, NY
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement. Responsibilities: • Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support. • Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently. • Prepare quotes, process orders, and communicate updates using customer relationship and order management tools. • Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence. • Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited. • Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines. • Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates. • Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts. • Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
2026-10-16T14:43:42Z

Customer Service Representative

Menasha, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:58:44Z

Customer Service Representative

Morris Plains, NJ
onsite
Temporary to Hire
23.75 - 30.00 USD / Hourly
We are looking for a Customer Service Representative to join a pharmaceutical organization in Morris Plains, New Jersey on a contract-to-permanent basis. In this role, you will support customers through responsive communication, accurate order handling, and close coordination with internal teams to help ensure timely product delivery. This position is well suited for someone who combines strong customer care instincts with careful data entry and a sense of urgency in a fast-paced environment. Responsibilities:• Respond to customer questions through phone, email, and fax, providing clear updates on orders, product availability, and service-related concerns.• Enter and process customer orders with a high degree of accuracy while meeting time-sensitive shipping expectations.• Assist customers with order access and navigation within online purchasing and controlled ordering platforms.• Monitor shipments from release through delivery and provide status updates when needed.• Record shipment and order information in internal systems with careful attention to detail.• Maintain customer account documentation, including licenses and authorized delivery contacts, to support compliant order fulfillment.• Partner with account managers and cross-functional teams to review unresolved issues and help drive timely resolution.• Document, investigate, and escalate exceptions such as shortages, damaged goods, and delivery problems.• Issue customer communications and service notifications as required while following established operating procedures and company policies.• Provide administrative and sales support as needed to help maintain efficient customer service operations.
2026-10-15T18:23:44Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.30 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving. Responsibilities: • Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately. • Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case. • Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation. • Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items. • Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience. • Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome. • Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations. • Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps. • Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment. • Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
2026-10-16T13:33:42Z

Entry Level Customer Service Representative

San Mateo, CA
remote
Temporary / Contract
24.00 - 26.00 USD / Hourly
Robert Half is seeking a motivated Entry Level Customer Service Representative for a growing logistics company. This opportunity is ideal for someone who is early in their career and looking for a company where they can learn, develop and grow over time.Candidates with experience in the service industry are encouraged to apply, including those with backgrounds in bartending, restaurant service, hospitality, retail or other fast-paced customer-facing roles. If you enjoy helping people, solving problems and delivering excellent service, this could be a strong next step in your career. Key Responsibilities<ul><li>Provide professional and timely customer support by phone, email and internal systems</li><li>Respond to inquiries related to orders, shipments, delivery updates and service issues</li><li>Track shipments and communicate status updates to customers</li><li>Enter and maintain accurate customer and order information in company systems</li><li>Partner with internal teams, including operations and logistics staff, to resolve issues</li><li>Escalate complex customer concerns when appropriate</li><li>Maintain a high level of professionalism and customer care in a fast-paced environment</li><li>Support additional administrative and customer service tasks as needed</li></ul>
2026-10-07T00:38:44Z

Customer Service Representative

Pennsauken, NJ
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a customer-focused individual to support service operations for an organization in Pennsauken, New Jersey. This Long-term Contract position is ideal for someone who can manage customer interactions, coordinate scheduling needs, and maintain accurate communication across teams. The right candidate will bring strong organizational skills, confidence with office software, and the ability to deliver a high standard of service in a fast-paced onsite environment. Responsibilities:• Handle incoming customer inquiries by phone and other channels, providing timely updates and attentive support throughout each interaction.• Coordinate account-related activities to ensure customer requests, service needs, and follow-up actions are completed accurately.• Manage scheduling and dispatch-related tasks, aligning service activity with customer expectations and internal priorities.• Maintain organized records of customer communications, job details, and service outcomes using computer-based systems.• Work closely with internal departments to resolve issues, clarify service requirements, and keep workflows moving efficiently.• Monitor open requests and proactively communicate status updates to customers to promote a positive service experience.• Use Microsoft Office and other business systems to prepare documentation, track activity, and support daily operations.
2026-10-13T21:44:06Z

Customer Service Representative

Salem, OR
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally. Responsibilities<ul><li>Respond promptly to customer inquiries in a courteous and professional manner.</li><li>Handle and resolve customer complaints and concerns.</li><li>Process orders, applications, forms, and requests.</li><li>Provide product and service information to customers.</li><li>Document customer interactions, inquiries, complaints, and resolutions.</li><li>Maintain customer records and update databases as needed.</li><li>Build and maintain positive customer relationships.</li><li>Perform additional duties as assigned.</li></ul>
2026-10-02T23:28:43Z

Customer Service Representative

Cornelius, NC
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to join a growing real estate property and facilities management business in North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, resolving issues, and becoming confident with online platform operations in a fast-moving environment. The role combines day-to-day client support with administrative coordination and cross-functional teamwork to deliver a smooth customer experience. Candidates who are attentive to detail, technically curious, and comfortable balancing service and process-focused work will be well suited for this position. Responsibilities: • Respond to customer questions by phone and other communication channels, providing timely support for account concerns, service needs, and general inquiries. • Navigate the company’s online platform and internal tools to research issues, complete updates, and support accurate resolution of customer requests. • Analyze problems across connected systems, identify root causes, and determine when matters should be elevated for additional support. • Review auction listings and related details before launch to confirm accuracy, completeness, and overall quality standards. • Track outstanding invoices and assist with follow-up activities related to accounts receivable and customer payment status. • Contribute to the development of consistent service procedures that improve support quality and create a reliable customer experience. • Partner with internal team members, including technical staff, to communicate recurring issues and help prioritize platform improvements. • Build positive relationships with customers by delivering clear communication, dependable follow-through, and solution-focused service.
2026-10-15T14:53:42Z

Customer Service Representative

Reston, VA
remote
Temporary / Contract
17.58 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule. Responsibilities: • Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach. • Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks. • Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy. • Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance. • Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities. • Learn company-specific systems and apply them efficiently to process inquiries and support membership operations. • Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member. • Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
2026-10-05T18:48:43Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-09-24T15:53:47Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach for a Contract position based in Richmond, Virginia. In this role, you will connect with external partners by phone, confirm important account and payment details, and provide clear guidance on available payment methods and enrollment steps. The ideal candidate brings strong customer communication skills, attention to detail, and the ability to keep records accurate while managing a fast-paced call workload. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide contacts through payment choices, registration steps, and documentation needs with a detail-oriented and service-focused approach. • Enter new records and revise existing account information accurately within company databases and related platforms. • Record conversations, status updates, and next steps thoroughly to maintain complete customer interaction histories. • Reconnect with vendors and clients to obtain missing details and help move incomplete account setups toward completion. • Examine account data for inconsistencies, research issues, and coordinate outreach to correct errors. • Partner with internal teams to address account concerns and support timely completion of outstanding items. • Achieve established expectations for call activity, service quality, productivity, and overall customer support performance.
2026-10-05T18:13:46Z

Customer Service Representative

Dublin, CA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a Customer Service Representative to support member interactions for a Contract position in Dublin, California. This role is ideal for someone who enjoys delivering attentive service, resolving questions efficiently, and creating a positive experience across phone and in-person interactions. The position requires strong communication, sound judgment, and the ability to document details accurately while managing a steady volume of inquiries. Experience in a call center as well as experience working within the dental industry or insurance industry is strongly preferred. Customer Service Representative Responsibilities:• Deliver responsive support to members by phone and in person, ensuring each interaction is handled professionally and courteously.• Assess customer concerns, gather the right details, and provide clear, accurate answers or practical next steps.• Assist walk-in members with health and welfare-related questions, offering service that is helpful, respectful, and efficient.• Record conversations, inquiries, and outcomes thoroughly to maintain accurate service documentation.• Manage inbound call activity effectively to help maintain a high answer-rate standard for the team.• Recognize situations that require additional attention and route complex or sensitive matters to a supervisor promptly.• Complete administrative and service-related support tasks assigned by leadership to help daily operations run smoothly. If you are interested in this Customer Service Representative role, please apply today!
2026-10-19T17:08:45Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Bucks County, PA. This Long-term Contract position focuses on supporting customers and prospective clients by handling incoming inquiries, processing orders, and providing accurate information throughout the sales and fulfillment cycle. The role is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service and follow-through. Responsibilities:• Respond to inbound customer and prospect inquiries by phone and email, offering prompt, attentive support on products, orders, and service needs.• Create new orders and maintain existing records in company systems, ensuring all details are accurate before processing is completed.• Develop order documentation with complete instructions and supporting information, including identifying material or inventory requirements when applicable.• Confirm pricing, availability, lead times, and delivery expectations, and communicate updates clearly to customers and sales partners.• Send order confirmations and acknowledgements within established timelines to keep customers and internal stakeholders informed.• Prepare quotations and assist sales team members with pricing requests while following company guidelines for terms and approvals.• Coordinate with warehouse staff, suppliers, and other internal teams to help ensure timely shipment and resolution of order-related issues.• Maintain product, part, and kit information in internal databases and report discrepancies or service concerns so corrective action can be taken.• Participate in team meetings and collaborate closely with sales and field personnel to support customer satisfaction and efficient order management.A
2026-10-15T21:21:58Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Francisco, California on a Contract basis. In this role, you will support customers by providing clear guidance, addressing questions thoroughly, and helping each interaction move forward efficiently. The ideal candidate brings a service-focused approach, maintains dependable queue coverage, and contributes to a smooth application and support experience for every customer. Responsibilities: • Assist customers through inbound and outbound interactions, offering clear direction and ensuring they understand next steps without feeling rushed. • Handle customer inquiries with accuracy and completeness, gathering the right information and providing well-informed responses on the first interaction whenever possible. • Enter and update order or application details carefully to reduce delays, minimize incomplete submissions, and keep records current. • Monitor open cases and follow up proactively so pending items continue moving toward resolution instead of remaining stalled. • Maintain consistent availability during scheduled hours, including reliable on-queue presence and timely attendance. • Respond constructively to feedback, adjust performance based on coaching, and apply guidance to improve service quality. • Support call center operations by documenting conversations thoroughly and escalating issues appropriately when additional assistance is needed.
2026-10-14T15:58:40Z

Healthcare Customer Service Representative

Lewes, DE
remote
Temporary / Contract
19.00 - 19.90 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Healthcare Customer Service Representative in Millville and Lewes, DE. This Healthcare Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Healthcare Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-10-05T23:18:44Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T17:48:46Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T17:58:40Z

Customer Service Representative

Sturgeon Bay, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-14T22:48:49Z

Healthcare Customer Service Representative

Lewiston, ME
remote
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T23:28:46Z

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742 results for Customer Service Representative in Html