<p>The individual in this position will handle daily support practices, incident support, projects, etc. and provide feedback to the technical and leadership teams. Network Engineers install and maintain network & telecom infrastructure, collect network performance data, and resolve network issues in collaboration with vendors, and IT teams. They work at organizations' centralized network operations or data centers. It is expected that the candidate has demonstrated historical competency in networking while also has the technical aptitude to progress towards cross disciplinary technology operations support.</p><p>Responsibilities</p><p>• Provide Tier 3 Technical Support.</p><p>• Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs.</p><p>• Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model.</p><p>• Execute or implement changes and infrastructure requests.</p><p>• Install and configure network & telecom hardware and software, including routers, switches, firewalls, wireless access points, cubes, Adtrans.</p><p>• Monitor network performance to identify and resolve issues promptly.</p><p>• Maintain network security by implementing security measures and protocols per the Bank’s standards.</p><p>• Manage network backup and recovery processes to ensure data integrity and availability.</p><p>• Perform regular maintenance and updates on network & telecom systems to ensure optimal performance.</p><p>• Troubleshoot and provide client support for technology and infrastructure issues.</p><p>• Document and update incident technical details into service desk ticketing system.</p><p>• Maintain comprehensive documentation of network configurations, changes, and inventory.</p><p>• Generate regular reports on network performance, security incidents, and usage statistics.</p><p>• Communicate with key stakeholders to provide frequent status updates regarding technical issues and status of the remediation efforts.</p><p>• Execution of standard operational processes which involve technology and client interfaces.</p><p>• Perform all triage functions</p><p>• Extensive in-depth familiarity with Cisco IOS, UCS, UCM, UCCX, CER and monitoring platforms</p><p>• Perform hardware replacements</p><p>• Troubleshoot software or configuration related issues</p><p>• Adhere to operating procedures</p><p>• Identify and remediate possible major impacting events within the network</p><p>• Work with vendors across the technology to provide the highest possible uptime rate of network services</p><p>• Quickly identify the layer 1 and 2 connections to an IP address</p><p><br></p><p><br></p>
We are looking for a highly skilled Network Engineer to join our team in Houston, Texas. In this role, you will act as a senior-level expert, overseeing the design, configuration, and management of enterprise network systems. You will play a crucial part in ensuring seamless operations, providing advanced support, and enhancing security across our organization's network infrastructure.<br><br>Responsibilities:<br>• Design, configure, and deploy network infrastructure including routers, switches, wireless systems, load balancers, and other network devices.<br>• Conduct thorough analysis of network issues and deliver high-level response management to resolve complex problems.<br>• Implement and maintain redundancy and high availability across enterprise connectivity to ensure uninterrupted operations.<br>• Lead efforts to secure network platforms by addressing vulnerabilities and managing patching cycles for hardware and software.<br>• Develop and enforce configuration standards while creating detailed support documentation.<br>• Perform failover testing and ensure changes to network configurations align with change management protocols.<br>• Collaborate with cross-functional teams and customers to develop solutions and troubleshoot network problems.<br>• Provide mentorship to entry level team members and act as the final escalation point for network-related issues.<br>• Manage procurement, implementation, and support of public and private circuits for remote and local networks.<br>• Utilize expert knowledge of firewalls, network segmentation, and monitoring tools to optimize network performance.
<p>The ideal candidate will be responsible for:</p><ul><li>Serving as a key point of contact for escalated network or application performance concerns</li><li>Administering and maintaining network monitoring platforms and configuration management systems</li><li>Providing hands‑on technical support for all network infrastructure components</li><li>Using the organization’s service management portal to track, document, and process incidents, outages, and change activities</li><li>Researching, assessing, and recommending new technologies that align with industry standards and operational best practices</li><li>Planning, coordinating, and overseeing change activities during scheduled maintenance periods</li><li>Collaborating and communicating effectively with global teams, end users, and technical stakeholders</li></ul><p><br></p>
We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.
We are looking for an experienced Operations Manager to oversee and optimize the operations of multiple warehouses in Galveston, Texas. This role requires a strong background in supply chain management and logistics, with a focus on improving efficiency, accuracy, and cost control. The ideal candidate will be a hands-on leader who excels in fostering collaboration and driving organizational success.<br><br>Responsibilities:<br>• Manage the operations of five warehouses, ensuring productivity, accuracy, and cost-efficiency.<br>• Develop and implement strategies to optimize warehouse processes and procedures.<br>• Analyze operational and financial reports to identify opportunities for improvement.<br>• Utilize Warehouse Management Systems effectively to oversee daily operations and inventory control.<br>• Promote teamwork and clear communication among staff to achieve organizational goals.<br>• Ensure compliance with safety standards and company policies across all locations.<br>• Collaborate with leadership to align warehouse operations with broader supply chain objectives.<br>• Lead efforts to enhance performance metrics and operational efficiency.<br>• Supervise and mentor warehouse teams, providing guidance and training to improve performance.