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3 results for Entry Level Help Desk Support in Houston, TX
- Houston, TX
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for an Application Support Engineer to support critical plant-focused software environments for a manufacturing organization in Houston, Texas. This Long-term Contract position is ideal for someone who combines hands-on application support expertise with strong coordination skills to keep systems stable, current, and responsive to business needs. The role will serve as a key point of ownership for assigned applications, helping manage incidents, oversee patching activities, and guide enhancement efforts in partnership with vendors and internal stakeholders.<br><br>Responsibilities:<br>• Serve as the primary owner for assigned manufacturing and quality-related applications, ensuring reliable day-to-day performance and issue resolution.<br>• Manage support requests across multiple levels of complexity, triaging incidents, tracking progress, and escalating specialized problems to external application vendors when needed.<br>• Coordinate application updates, maintenance activities, and patch deployments to keep platforms secure, compliant, and operational.<br>• Lead assigned application initiatives using structured project delivery methods, with the ability to work in both waterfall and agile-style environments.<br>• Partner with business users and technical teams to evaluate support trends, identify recurring issues, and improve overall application service quality.<br>• Oversee change activities related to application enhancements, configuration adjustments, and operational improvements while maintaining clear documentation.<br>• Provide support for plant and quality systems, including applications such as Leakdoss and Limb systems, based on business priorities.<br>• Use ServiceNow and related ITSM tools to manage ticket workflows, monitor support activity, and maintain accurate records of incidents, requests, and changes.
- 2026-07-23T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for an Application Support Engineer to provide dependable technical support for business applications and end-user systems in Houston, Texas. This Long-term Contract position is ideal for someone who combines strong troubleshooting ability with hands-on experience across hardware, directory services, and network-connected environments. The role will focus on maintaining application performance, resolving user issues efficiently, and supporting a stable technology experience across the organization.<br><br>Responsibilities:<br>• Investigate and resolve application incidents by diagnosing software, hardware, and access-related issues in a timely manner.<br>• Support user account administration and permissions management within Active Directory to ensure secure and reliable system access.<br>• Provide hands-on assistance with Dell Technologies hardware, including setup, troubleshooting, and coordination of repairs or replacements when needed.<br>• Monitor application behavior and system performance to identify recurring problems and recommend practical improvements.<br>• Partner with internal technical teams to address connectivity, infrastructure, and Cisco-based environment issues that affect application availability.<br>• Document support activities, root causes, and resolution steps to improve knowledge sharing and service consistency.<br>• Assist with software deployments, updates, and configuration changes while minimizing disruption to daily operations.<br>• Communicate clearly with users and stakeholders regarding issue status, expected timelines, and recommended next steps.
- 2026-07-23T00:00:00Z
- Bellaire, TX
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for an IT Field Services Tech to provide on-site technical support for a wide range of end-user and network-connected technologies in Bellaire, Texas. This Long-term Contract position plays a key role in keeping workplace systems reliable, secure, and fully functional while supporting both daily operations and user productivity. The ideal candidate will work closely with internal teams and external partners to resolve issues, perform installations, and uphold strong service standards across multiple technology environments.<br><br>Responsibilities:<br>• Deliver hands-on support for desktops, software applications, mobile devices, telecom tools, patient entertainment systems, and other connected equipment across assigned locations.<br>• Diagnose technical problems, complete repairs, and restore service quickly to minimize disruption for end users and operational teams.<br>• Install, configure, test, and maintain hardware and software solutions used in clinical, security, engineering, and biomedical settings.<br>• Coordinate with vendors and cross-functional stakeholders to address incidents, schedule service activities, and support equipment deployments.<br>• Monitor ticket queues and respond within established service expectations while providing clear updates to users throughout the support process.<br>• Apply cybersecurity and data privacy practices when handling devices, files, user access, and system-related information.<br>• Maintain accurate documentation of service activities, asset details, troubleshooting steps, and resolution outcomes.<br>• Support network-enabled technologies by identifying connectivity issues and working with appropriate teams to resolve performance concerns.
- 2026-07-23T00:00:00Z