<p>We are seeking a friendly and dependable Help Desk Technician to serve as the first point of contact for technical support. The ideal candidate will assist users with basic hardware, software, and system issues while delivering excellent customer service and escalating more complex problems as needed.</p><p><br></p><ul><li>Serve as the first-level support for IT-related issues via phone, email, chat, or ticketing system</li><li>Troubleshoot common hardware, software, and connectivity problems</li><li>Assist users with password resets, account access, and application setup</li><li>Log, track, and resolve help desk tickets according to service level agreements (SLAs)</li><li>Install and configure workstations, software, and peripherals</li><li>Provide clear instructions and guidance to users with varying technical skill levels</li><li>Escalate unresolved or complex issues to higher-level IT staff</li><li>Maintain accurate documentation of issues, resolutions, and procedures</li></ul>
<p>We are seeking a reliable and detail-oriented Desktop Support Technician to provide technical assistance and support for computer systems, hardware, and software. The ideal candidate will have strong problem-solving skills, good communication abilities, and a passion for helping users resolve technical issues efficiently.</p><p><br></p><ul><li>Provide first- and second-level technical support for desktops, laptops, printers, and mobile devices</li><li>Install, configure, and maintain computer hardware, software, and peripherals</li><li>Troubleshoot operating systems (Windows/macOS), applications, and network connectivity issues</li><li>Respond to help desk tickets and service requests in a timely manner</li><li>Assist with user account management (password resets, access permissions, email setup)</li><li>Perform system updates, patches, and routine maintenance</li><li>Document issues, resolutions, and procedures clearly</li><li>Escalate complex issues to senior IT staff or vendors when necessary</li></ul>
<p>We are looking for a proactive and customer-focused IT Support Specialist to provide technical support and ensure the smooth operation of IT systems across the organization. This role involves troubleshooting hardware, software, and network issues, supporting end users, and assisting with IT projects and system improvements.</p><p><br></p><ul><li>Provide technical support to end users via phone, email, chat, and in person</li><li>Diagnose and resolve hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, operating systems, applications, and peripherals</li><li>Manage user accounts, permissions, and access in Active Directory and Microsoft 365</li><li>Monitor and respond to IT service desk tickets, ensuring timely resolution</li><li>Assist with system updates, patches, and security best practices</li><li>Document technical issues, resolutions, and IT procedures</li><li>Collaborate with IT team members on projects, upgrades, and deployments</li><li>Escalate complex or unresolved issues to senior IT staff or vendors as needed</li></ul>
We are looking for an IT Technician to join our team in Houston, Texas. In this role, you will be responsible for supporting asset management efforts, troubleshooting equipment issues, and ensuring accurate data entry. This is a long-term contract position that offers a mix of on-site and remote work.<br><br>Responsibilities:<br>• Collaborate with the service desk team to locate and identify missing computer equipment.<br>• Maintain accurate records of hardware assets through efficient data entry.<br>• Assist in the recovery and tracking of over 500 missing computers.<br>• Coordinate with the service desk team for equipment retrieval and shipping.<br>• Provide exceptional customer service when interacting with team members and stakeholders.<br>• Work closely with a team of desktop technicians to ensure smooth operations.<br>• Utilize hardware knowledge to troubleshoot and resolve equipment-related issues.<br>• Follow established protocols and procedures to manage IT assets effectively.<br>• Support ongoing inventory reconciliation efforts to ensure accountability.<br>• Communicate findings and updates regularly to the IT Manager.
<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
<p>We are looking for an experienced Tax Senior to join our team in Houston, Texas. In this role, you will focus on delivering exceptional tax services to a diverse range of clients, including individuals, corporations, partnerships, and trusts. You will also play a key role in mentoring entry-level staff while staying updated on the latest tax regulations and providing strategic guidance to clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review federal and state income tax returns for various entities, including individuals, corporations, partnerships, and trusts.</p><p>• Conduct in-depth tax research to address complex issues and provide technical expertise.</p><p>• Manage multiple client engagements, ensuring timely delivery of services and compliance with deadlines.</p><p>• Communicate directly with clients to provide tailored tax planning and consulting solutions.</p><p>• Supervise and mentor entry-level staff, offering constructive feedback and development support.</p><p>• Assist clients with tax projections and year-end planning to optimize their financial strategies.</p><p>• Stay informed on changes in tax laws and regulations, advising clients on how these updates may impact them.</p><p>• Collaborate with partners and managers on business development initiatives to expand client relationships.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for an experienced Accounting Manager to oversee financial reporting and ensure the accuracy of accounting processes for our services firm. This role requires a detail-oriented individual who excels at managing month-end closings, reconciling accounts, and leading audits. Join our team in Houston, Texas, to contribute to the efficiency and integrity of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage month-end close procedures to ensure timely and accurate financial reporting.</p><p>• Oversee general ledger activities, ensuring all entries are compliant with accounting standards and company policies.</p><p>• Prepare and review financial statements to guarantee precision and compliance.</p><p>• Coordinate and lead financial statement audits, acting as the primary point of contact for auditors.</p><p>• Supervise account reconciliation processes to maintain the accuracy of financial data.</p><p>• Identify and implement improvements to accounting processes for increased efficiency.</p><p>• Mentor and guide entry-level accounting staff to support their growth and development.</p><p>• Collaborate with cross-functional teams to align financial strategies with business objectives.</p><p>• Ensure adherence to regulatory requirements and company guidelines in all accounting practices.</p><p>• Analyze financial data to provide insights and support strategic decision-making.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
We are looking for a motivated Marketing and Admin Assistant to join our team in Houston, Texas. This entry-level role offers a dynamic work environment where you will handle a variety of tasks to support marketing initiatives and administrative functions. This is a Contract to permanent position, requiring strong organizational skills, computer proficiency, and the ability to multitask effectively. If you are eager to learn and contribute to a fast-paced office setting, we encourage you to apply.<br><br>Responsibilities:<br>• Support the creation and review of marketing proposals, including printing, binding, and ensuring accuracy.<br>• Maintain and update the Access database with bid tab entries to streamline project information.<br>• Prepare materials such as client books, name tags, and reception TV updates for bid day activities.<br>• Assist in generating project packages and plaques for clients and employees at various stages of completion.<br>• Organize and send thank-you letters to subcontractors and donors, ensuring proper documentation of contributions.<br>• Coordinate and update employee lists with photos, names, and titles for management use.<br>• Participate in planning and executing company events, including holiday parties, fishing trips, and retirement celebrations.<br>• Manage the annual foundation budget and track donations and attendees for fundraising events.<br>• Collaborate on special projects as needed to support marketing and administrative goals.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Stafford, Texas. This role involves managing invoice processing, expense reporting, and vendor communication to ensure smooth financial operations. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance.<br><br>Responsibilities:<br>• Enter data into a menu-driven accounts payable system with precision and accuracy.<br>• Review, validate, and process invoices for timely payment.<br>• Identify and resolve discrepancies in financial documentation.<br>• Handle expense reporting and accounts payable transactions efficiently.<br>• Process employee expense reports in alignment with company policies.<br>• Manage contract labor requests and associated documentation.<br>• Maintain accurate records of payment support documents and organize filing systems.<br>• Prepare and distribute checks and other payment methods as required.<br>• Communicate extensively with vendors, buyers, and the distribution center to address inquiries.<br>• Keep vendor files up-to-date and file weekly check remittances for the accounts payable department.
We are looking for an ERP Integration Manager to join our team in Houston, Texas. In this long-term contract role, you will lead efforts to integrate ERP systems while ensuring alignment with business objectives. This position offers an opportunity to work with cutting-edge technologies and drive impactful results across organizational operations.<br><br>Responsibilities:<br>• Lead the integration and implementation of ERP systems, ensuring seamless alignment with organizational goals.<br>• Collaborate with stakeholders to gather and document business requirements for ERP solutions.<br>• Develop and execute strategies for change management during ERP system transitions.<br>• Utilize Advanced Business Application Programming (ABAP) to optimize ERP functionalities.<br>• Oversee the deployment and customization of Epicor, Oracle NetSuite, and Dynamics 365 Business Central.<br>• Troubleshoot and resolve integration challenges to maintain system efficiency.<br>• Establish best practices and standards for ERP system usage and integration.<br>• Provide technical expertise and guidance to team members and other departments.<br>• Conduct regular system evaluations to identify opportunities for improvement.<br>• Ensure compliance with regulatory and organizational policies throughout ERP implementation.
