We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Houston, Texas. In this role, you will provide technical support and troubleshooting assistance for a wide range of devices and systems, ensuring seamless operation and user satisfaction. This position is ideal for professionals with a strong background in IT support and a passion for resolving technical challenges.<br><br>Responsibilities:<br>• Respond promptly to technical support requests and troubleshoot issues across various platforms, including Android, Apple, and Microsoft devices.<br>• Configure and deploy computer hardware, software, and peripheral devices to meet user requirements.<br>• Manage and maintain Active Directory accounts and permissions to ensure secure access.<br>• Provide support for Cisco and Citrix technologies, addressing connectivity and operational issues.<br>• Assist with the setup and maintenance of Mac computers, ensuring optimal functionality.<br>• Perform configuration management tasks to maintain system compliance and efficiency.<br>• Handle deployments of new systems and applications, ensuring smooth integration with existing infrastructure.<br>• Deliver exceptional customer service while resolving technical issues to enhance user satisfaction.<br>• Document and track support requests, solutions, and system changes using appropriate tools.<br>• Collaborate with other IT team members to address complex problems and improve support processes.
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other related duties may be assigned.</p><p><br></p><p>· Utilizing Office 365 Admin portal to set up new users accounts, email profiles, and access permissions.</p><p>· Respond to help desk tickets and provide first-level technical support via phone, email, or in person</p><p>· Troubleshoot and resolve hardware, software, printer and network issues.</p><p>· Assist with installation and configuration of computer systems and applications.</p><p>· Maintain and monitor computer systems, printers, and peripheral devices.</p><p>· Document issues, solutions, and updates in the ticketing system.</p><p>· Follow standard operating procedures and escalate complex issues when necessary.</p><p>· Support onboarding/offboarding processes for employees.</p><p>· Perform routine system checks and updates.</p><p><br></p>
<p>We are looking for an experienced Tax Senior to join our team in Houston, Texas. In this role, you will focus on delivering exceptional tax services to a diverse range of clients, including individuals, corporations, partnerships, and trusts. You will also play a key role in mentoring entry-level staff while staying updated on the latest tax regulations and providing strategic guidance to clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review federal and state income tax returns for various entities, including individuals, corporations, partnerships, and trusts.</p><p>• Conduct in-depth tax research to address complex issues and provide technical expertise.</p><p>• Manage multiple client engagements, ensuring timely delivery of services and compliance with deadlines.</p><p>• Communicate directly with clients to provide tailored tax planning and consulting solutions.</p><p>• Supervise and mentor entry-level staff, offering constructive feedback and development support.</p><p>• Assist clients with tax projections and year-end planning to optimize their financial strategies.</p><p>• Stay informed on changes in tax laws and regulations, advising clients on how these updates may impact them.</p><p>• Collaborate with partners and managers on business development initiatives to expand client relationships.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>Our client, located in the heart of downtown Houston, is seeking a proactive and detail-oriented <strong>HRIS Administrator</strong> to join their team on a hybrid schedule. This is an exciting opportunity to work in an HR environment supporting systems that enhance organizational efficiency and data integrity.</p><p><strong>Position Overview:</strong></p><p>The HRIS Administrator will play a key role in maintaining and improving the company’s HRIS systems, assisting with data maintenance, running reports, testing changes, and supporting regulatory reporting requirements. This position sits within the HR department, but IT handles coding-related tasks, allowing the HRIS Administrator to focus on system operations and reporting functionality.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>HRIS Support:</strong> Assist in the implementation, updates, and amendments to HRIS systems like UKG Pro (preferred), Workday, or SuccessFactors.</li><li><strong>Data Maintenance:</strong> Manage data accuracy and integrity within the HRIS systems.</li><li><strong>Reporting:</strong> Run reports, contribute to regulatory reporting, and support ad hoc reporting needs.</li><li><strong>Testing:</strong> Assist with testing HRIS system changes to ensure accuracy and functionality.</li><li><strong>Analytics Tools:</strong> Utilize <strong>Power BI</strong> to create visual reports for decision-making purposes.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p>This is a direct hire opportunity paying up to 83K plus benefits working a hybrid schedule.</p>
