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3 results for Bilingual Customer Service Representative in Houston, TX

League City, TX
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a Bilingual Office Assistant to join our team in League City, Texas, on a contract basis. In this role, you will handle a variety of administrative and clerical tasks to support daily operations. This position requires excellent organizational skills and the ability to communicate effectively in both English and Spanish. Responsibilities: • Assist with onboarding processes, including helping new hires complete required paperwork. • Scan and upload important documents to maintain accurate and organized digital records. • Perform receptionist duties, such as welcoming visitors and addressing inquiries. • Manage incoming calls and ensure they are directed to the appropriate person or department. • Handle general clerical tasks, such as filing, copying, and data entry. • Maintain an efficient and detail-oriented front desk environment. • Provide bilingual support to ensure clear communication with both English and Spanish-speaking individuals. • Collaborate with team members to ensure administrative tasks are completed in a timely manner.
2026-04-16T00:00:00Z

Houston, TX
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Coordinator to join our team in Houston, Texas. In this long-term contract role, you will serve as the primary point of contact for employees, addressing inquiries and ensuring they are directed to the appropriate resources. This position requires strong organizational and communication skills to effectively manage customer interactions and resolve service-related issues. Responsibilities: • Respond to employee inquiries and provide guidance by directing them to relevant resources. • Create, assign, and update customer service tickets on a daily basis to ensure efficient tracking and resolution. • Communicate with customers to address service issues and collaborate with internal departments for timely solutions. • Utilize company programs, software tools, and online systems to manage benefit changes, ticket requests, and customer inquiries. • Apply effective listening and communication techniques to identify customer needs, resolve problems, and uncover opportunities. • Perform regular evening work hours as needed to meet operational requirements. • Operate telephony systems effectively to manage customer calls and inquiries. • Demonstrate proficiency in basic computer skills to access and navigate online resources. • Focus on providing exceptional customer service while coordinating with internal teams to handle service-related tasks.
2026-04-09T00:00:00Z

Pearland, TX
onsite
Temporary
13 - 13.41 USD / Hourly
We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment. Key Responsibilities:<ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul>
2026-04-02T00:00:00Z