Records Specialist Jobs in Honolulu, HI

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Collections Specialist

Honolulu, HI
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Honolulu, Hawaii. This opportunity is well suited for a detail-oriented candidate who can communicate effectively with customers, manage delinquent accounts effectively, and help maintain accurate billing and payment records. The role focuses on resolving outstanding balances, supporting account actions related to nonpayment, and partnering with internal teams to address account issues in a timely manner. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-8056. Responsibilities:• Oversee follow-up activities for overdue accounts within the 30- to 120-day aging range to improve collections performance.• Work directly with customers to secure payment commitments and set up practical repayment arrangements on outstanding balances.• Complete account cancellation actions when nonpayment criteria are met and ensure related records are updated accurately.• Draft and send collection correspondence, maintain returned-mail information, and finalize closure steps for delinquent accounts.• Collaborate with cross-functional teams to investigate disputed charges and provide alarm certificates when requested.• Research payments that are missing, delayed, or incorrectly applied and follow through with customers until issues are resolved.• Prepare credit memos when account review supports an adjustment or correction.• Maintain organized account documentation and ensure collection activity is recorded clearly for each customer interaction.
2026-11-07T00:00:00Z

Release of Information Specialist

Honolulu, HI
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Contract Release of Information Specialist to support daily technical operations and user assistance in Honolulu, Hawaii. This role focuses on resolving hardware, software, and network issues while helping maintain a stable and secure technology environment across the organization. The position also partners with vendors and internal users to keep systems functioning efficiently and to promote effective use of business technology. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800. Responsibilities:• Deliver day-to-day technical assistance for end users by addressing questions, diagnosing issues, and restoring functionality across workplace systems.• Support a broad range of equipment and platforms, including desktop computers, laptops, Mac devices, printers, copiers, mobile technology, and other assigned IT assets.• Troubleshoot connectivity and infrastructure problems involving firewalls, switches, routers, and wireless access points to minimize operational disruption.• Help administer Microsoft 365 and related business applications by managing routine support tasks and system access needs.• Maintain and reinforce a secure IT environment through consistent monitoring, issue resolution, and adherence to established technology practices.• Coordinate with external technology vendors on maintenance activities, service requests, and implementation support for current and upcoming initiatives.• Provide user guidance and practical training to improve employee confidence and effectiveness when using supported systems and tools.• Create and update technical documentation, standard operating procedures, and team reference materials to support consistent service delivery.• Offer occasional after-hours assistance when critical issues require timely response outside standard business hours.
2026-11-06T00:00:00Z

2 results for Records Specialist in Honolulu, HI