We are looking for an experienced and welcoming Customer Service Representative to support daily front-desk operations in California. This Long-term Contract position is ideal for someone who enjoys interacting with people, creating a positive visitor experience, and handling a variety of administrative tasks in an onsite setting. The right candidate will be comfortable balancing customer-facing responsibilities with behind-the-scenes coordination while maintaining a detail-oriented approach throughout the day.<br><br>Responsibilities:<br>• Welcome visitors warmly, assess their needs, and connect them with the appropriate sales representative or team member.<br>• Schedule and confirm appointments, ensuring calendars remain organized and guest visits are handled efficiently.<br>• Maintain a hospitable front-office experience by offering refreshments such as snacks and bottled water to guests.<br>• Support day-to-day administrative assignments, including general office coordination and special projects as needed.<br>• Contact food truck vendors to request pricing, compare options, and gather information for onsite planning purposes.<br>• Monitor communications and respond promptly to inquiries using email, calendar tools, and other office systems.<br>• Keep reception and guest areas orderly, detail-oriented, and ready to receive visitors throughout the day.
<p>The Healthcare Office Services Representative supports the backbone of the outpatient office experience. This role focuses on delivering excellent service through phone support, front‑office coordination, and accurate administrative work. You will work in a collaborative environment where organization, communication, and attention to detail matter every day.</p>
<p>The Medical Office Representative supports daily front office operations in a busy outpatient setting. This role focuses on patient interaction, phone coverage, and accurate use of medical office systems.</p>
<p>The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.</p>